Trusted Agent profile · Lambeth

Jacksons Estate Agents Streatham reviews in Lambeth

★★★★★ Excellent

406 reviews across 1 platform

1-3 De Montfort Parade, Lambeth, SW16 1BU

Jacksons Estate Agents's office in Lambeth, at 1-3 De Montfort Parade, is rated 4.9 out of 5 across 406 reviews on 1 platform, including 406 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

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4.9 / 5

406

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Jacksons Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Lambeth office, from every platform, shown as written. First names only.

5/5

Google

Been a really great experience whilst looking for a property with Jacksons Estate Agents - Jonathan Mallet has been fantastic in helping me find the house that i'm now buying. Would highly recommend.

Eugene · 28 November 2023

Agent replied · 25 August 2024

Dear Eugene, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

My Agent was Kieran He was fantastic and very easy to talk to but also informative. Renting a property is very scary but he was genuine and to the point and very friendly, it became very easy to trust him and to feel relaxed. I recommended him to a couple of friends who are also looking to rent a property but have little knowledge and don't know where to start. I'm sure he can point them in the right direction.PositiveResponsiveness, Professionalism

Ade · 26 August 2022

5/5

Google

Kelly was amazing; seriously knowledgable about the area and only sent me/ showed me suitable properties. She was extremely helpful and conscientious and worked really hard in finding me the perfect property. Highly recommend Kelly and the team at Jacksons!!!

Caroline · 17 May 2023

Agent replied · 31 May 2023

Dear Caroline, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Jonny ⭐️⭐️⭐️⭐️⭐️was very helpful with my search in looking for a house, Would highly recommend Jackson’s if you’re looking around the Streatham and Balham area,

Fade · 27 April 2024

Agent replied · 25 August 2024

Dear Fade, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Matilda has been an absolute gem! A very diligent young lady who represented you very well. Will definitely be using you again in the future.

HyTz · 27 April 2024

Agent replied · 25 August 2024

Dear HyTz, Thank you for your kind comments regarding the Streatham team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team

5/5

Google

Matilda has been an absolute gem! A very diligent young lady who represented you very well. Will definitely be using you again in the future.

Jack · 25 April 2024

Agent replied · 22 October 2024

Dear HyTz, Thank you for your kind comments regarding the Streatham team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team

5/5

Google

Jonathan has been so fantastic throughout the purchase of our property. He was always contactable and gave really useful advice to support us. I am truly grateful for all his support and helping us find our dream home. Thank you!!

Helen · 1 May 2023

Agent replied · 31 May 2023

Dear Helen, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I never rented through Jackson’s before, but Mellisa has been amazing, it was a last minute move for me and she went out and beyond to help me out! She manage to find the perfect flat for me and she made everything run super smoothly. If you need help moving ask for Melissa, you won’t be disappointed !

Ana · 26 August 2020

Agent replied · 25 August 2024

Dear Ana, Thank you for your great review regarding our Streatham office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

We have had a great experience with Jacksons Streatham so far. Our agent, Scarlett Martin, has been really attentive and quick to respond to all our queries regarding the house we are purchasing. She arranged two viewings for us almost immediately, which enabled us to make a quick decision and offer confidently on our dream house. She’s been a pleasure to work with, she’s charming and on the ball.

Helz · 26 June 2024

Agent replied · 25 August 2024

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team

5/5

Google

I used one of their agents Francesca recently to help me with my property and she was extremely professional and attentive. She made the process super easy and has show a lot of interest and initiative. Would definitely recommend Jackson’s, as so far I have been nothing but impressed. Well done 👍🏼 …

Xavier · 26 August 2021

Agent replied · 25 August 2024

Dear Xavier, Thank you for your kind words regarding our Streatham office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

1/5

Google

We went to see a property with Jacksons. It was pretty bad; the salesperson was fairly useless, but many estate agents are. He took us to see one with a huge basement that could be converted, it was a game-changing factor about the property, and he didn't even mention it. We only found the basement because my partner was extra inquisitive. The person showing us around seemed as surprised as we were that this part of the flat existed. Not sure he was even aware that there was a basement. I feel sorry for the people who listed with them. In the end, it wasn't for us, so he took us on to the next on his list, another he didn't really know about, but this one was great. We decided to book a second viewing at this property a week or so later and called him up to arrange it. The person who answered was his manager, so I attempted to book in with them, expecting someone a bit better than the person who showed us around. Instead, they were rude, pushy, and generally just a terrible salesman. No idea how such a clown could be made up to manager. The property was/is supposedly under offer, and in the space of our phone call, it went from having had interest to definitely being gone in the next 72 hours. As someone who's worked for almost a decade in sales, I was honestly blown away by the poor level of service or sales acumen. He clearly didn't care even a little bit about our potential business, was condescending, rude, and short, snapping and then explaining how 'buying something works' as though we were children. Even forgetting the fact that I'm in sales, I was still rocked by this as though every human being on the planet doesn't know what buying and selling is. The first bad experience was one I half expect when meeting estate agents, with many very young, want-to-be 'Wish' versions of city traders, it can be very hit and miss, so it was easy to forget about. But the second experience with someone supposed to be a manager legitimately made me laugh when I got off the phone, shaking my head at the clownery. Clearly, this company are just full of jesters. I wouldn't recommend listing with them, having experienced what they are like at the other end. Something that may be known by their clients, considering many of the properties they list are also repped by other agents. Unfortunately, on the buying end, we don't have the option to just ignore this comedy parody of a company and have to deal with them if we like one of their properties.

The · 29 October 2023

Agent replied · 25 August 2024

Thank you for your review although I am disappointed to hear your experience with our Streatham office has not been what we would have hoped for. Feedback is really important to us and the Director of the office is keen to discuss your concerns, however, I am unable to find your details on our database. Please could you kindly email me at sarahtranter@customerrelationsteam.co.uk and I will ask them to get in touch with you directly. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Jacksons are great, Scarlett has been a delight to work with, we would highly recommend

Ed · 22 September 2024

Agent replied · 22 October 2024

Dear Ed, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Sharon has been excellent throughout the process would highly recommend her and Jacksons! Really helpful!

Conor · 22 September 2024

Agent replied · 22 October 2024

Dear Conor, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team

5/5

Google

I had great service at Jackson’s, Matilda really helped make my experience a lot more enjoyable whilst still staying professional. Thank you Matilda!

Greyson · 27 April 2024

Agent replied · 25 August 2024

Dear Greyson, Thank you for taking the time to leave a wonderful 5 star Google review. Matilda will be thrilled to read your kind comments. Kind regards, Sarah, Customer Relations Team

5/5

Google

Great professional experience finding a new let. Mahenar was personable and great to work with whilst we found our new home. Highly recommend.

Gary · 27 April 2024

Agent replied · 25 August 2024

Dear Gary, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Jonathan has been super helpful throughout the process. He’s very professional and works efficiently. Over all I have had a great experience so far, and so have great confidence he will continue to help me during the rest of my time through this sale :)

H · 26 August 2022

Agent replied · 25 August 2024

Dear Holly, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Olivia was very helpful with my search in looking for a house share. Would highly recommend Jackson’s if you’re looking around the Streatham area

Emily · 27 March 2024

Agent replied · 25 August 2024

Dear Emily, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team

4/5

Google

Scarlett’s, James and the team have been brilliant on the sale of our property in Streatham. Really proactive and very easy to work with.

Francesca · 27 March 2024

Agent replied · 25 August 2024

Dear Francesca, Thank you for your lovely words and for leaving a review. We are delighted that your experience with us was brilliant and the team in our Streatham office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team

5/5

Google

Brilliant service!! Mahenar was extremely helpful throughout the entire process. He kept in touch regularly and answered any questions I had. Thanks!!!

Maria · 27 April 2024

Agent replied · 25 August 2024

Dear Maria, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Mahenar, and do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team

5/5

Google

Jonathan has been excellent so far supporting in our purchase. He is always available and has been persistent in getting a deal agreed with the sellers.

Oliver · 27 January 2024

Agent replied · 25 August 2024

Dear Oliver, Thank you for your kind comments regarding Jonathan and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah , Customer Relations Team.

5/5

Google

We had a great experience working with Esta at Jacksons during our home purchase. She was proactive and took charge of a tricky situation, skillfully trying to accommodate everyone's needs right up until the exchange date. Her dedication and ability to navigate the complexities of the process made a big difference in ensuring everything went smoothly. We really appreciated her efforts.

Anna · 22 September 2024

Agent replied · 22 October 2024

Dear Anna, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Esta. Please do not hesitate to contact us again. Kind regards, Sarah

5/5

Google

Great service and help from everyone, especially Sam. Thanks!

Josh · 26 November 2025

5/5

Google

It’s not easy to secure a place in London as a self employed person but Mahenar from Jackson’s went through a huge amount of effort for me to secure me a home and I’m really grateful. If you are trying to rent through Jackson’s in London I’d say ask for her specifically!

Harvey · 8 January 2026

5/5

Google

We had a great experience with Jacksons Streatham as first time buyers. We were on a tight schedule so had been dealing with a number of different estate agents. Drewe immediately understood what we wanted and only showed us properties he knew we would love. We found somewhere quickly with Drewe's help and have since moved in. Jacksons make the process easy and this is in no small part down to Esta, who is there to guide you through the process every step of the way.

Josh · 26 August 2023

Agent replied · 25 August 2024

Dear Josh, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Streatham office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team

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Questions about Jacksons Estate Agents Streatham

Has Jacksons Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Jacksons Estate Agents, Streatham High Road won Gold.

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