Trusted Agent profile · Streatham High Road

Jacksons Estate Agents Streatham reviews in Streatham High Road

★★★★★ Excellent

406 reviews across 1 platform

1-3 De Montfort Parade, Streatham High Road, SW16 1BU

Jacksons Estate Agents's office in Streatham High Road, at 1-3 De Montfort Parade, is rated 4.9 out of 5 across 406 reviews on 1 platform, including 406 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

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4.9 / 5

406

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Jacksons Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Streatham High Road office, from every platform, shown as written. First names only.

5/5

Google

Me and my girlfriend have just purchased our first house. As many of you will know this can be an extremely stressful process and ours was no different. The only shining light in this process was Peter at Jacksons Streatham. He was always willing to talk on the phone and was able to have a laugh and provide valuable advice when various mortgages were withdrawn and our solicitors mysteriously disappeared on the completion day (apparently they were on a 3 hour lunch). Jacksons were great and Peter in particular made this process bearable. Very professional and I would recommend Jacksons (we will be using them if/when we come round to selling).PositiveQuality, Professionalism

Thomas · 26 August 2021

Agent replied · 25 August 2024

Dear Thomas, We greatly appreciate you putting aside the time to submit a review about Peter and our Streatham Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Enjoy your new home. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

We have viewed multiple properties with Jacksons. Our agent for viewings has been Tristan who has been professional and knowledgeable. He has understood our needs as buyers and looked to ensure we are updated timely with new properties.

Paolo · 26 November 2025

5/5

Google

Holly at Jacksons made buying my first home an amazing experience. Her guidance and attention to detail helped me find the perfect place, and she was always available to answer questions. I highly recommend her and this company to anyone.

Tiana · 16 October 2024

Agent replied · 22 October 2024

Dear Tiana, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie

5/5

Google

Wonderful knowledgeable team. They understood my needs and helped me find the right place for me and the right people for my place. Reduced stress levels dramatically.

25 · 26 February 2026

5/5

Google

My agent was Kieran. He was amazing from the start to finish with finding me a rental property. He was professional, friendly and very transparent not to mention very attentive to all my requests. He made the experience of finding the perfect property very relaxed and pleasant. I will definitely be recommending him to my friends and family, and of course will be using him again in the near future!PositiveResponsiveness, Professionalism

Timothy · 26 August 2022

Agent replied · 25 August 2024

Dear Timothy, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Streatham office. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

Had a really great experience with Jackson’s Streatham! I would like especially mention Holly, she was such a great help to us! So professional and knowledgeable. She has great attention to detail and made the overall experience amazing!

Sienna · 26 October 2024

Agent replied · 9 November 2024

Dear Sienna, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Google

We’ve had an amazing experience with Jacksons so far. They’ve been incredible through this whole journey. A special thanks has to go to the amazing Scarlett Martin, who’s worked so hard for us, so much so that after just one week, she’s got us an offer. Would definitely recommend.

Nick · 27 March 2024

Agent replied · 25 August 2024

Dear Nick, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Streatham office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team

5/5

Google

We had a great experience e buying our house with Kelly! She looked after us so well, was so responsive and managed all of the moving parts for us so efficiently. Thank you so much

KATRINA · 26 November 2025

5/5

Google

To say we had a fantastic service from Jackson’s would be an understatement! My partner and I were first time buyers and maybe (definitely) out of our comfort zone, however we had no need to be! Our estate agent, Katie, did the impossible, she has made me rethink my assumption of estate agents! The service we received from her was incredible! She would always go above and beyond for us, and it was her personal touch that made us comfortable and confident in our purchasing of our first home! You could tell that not only did she care about her job, she cared about us. I can not recommend highly enough, and if you do go in looking to buy somewhere - ask for Katie! I would give her 6-stars if I could!

Jordan · 26 August 2020

Agent replied · 25 August 2024

Dear Jordan, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Streatham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Really great team at Jacksons, very easy to contact and friendly to speak to. Tristan and Kelly in the team are lovely and always carefully explain and outline procedures and processes. Thank you guys!

Ben · 26 November 2025

5/5

Google

I found Kelly Sims and Alex Heard to be wonderfully helpful as I sold with Jackson’s. From my initial meeting with Jonathan to Kelly continuously chasing solicitors on both sides, the whole team were endlessly helpful. I would fully recommend.

L · 18 August 2024

Agent replied · 25 August 2024

Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah, Customer Relations Team

5/5

Google

We had a great experience with Jacksons both selling and purchasing in the local area. They found us an excellent buyer immediately and then helped us secure our forward purchase. We had a lot of help especially towards the end of the process to get the chain over the finishing line. Would use again if it wasn't for the fact this is the forever home!

Anna · 1 January 2023

Agent replied · 31 May 2023

Dear Anna, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

4/5

Google

Young team but passion for their work. Great service and committed to finding a home for us. Jackson in particular was standout, very attentive and took the time to understand what it was we were after.

SaraRoberts27 · 15 October 2024

Agent replied · 22 October 2024

Dear Sara, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Katie

5/5

Google

We started a bit slowly because tbh the asking price was too high. But once that was sorted I could find no fault. And as things got closer to the end, the key member of staff on our sale was as good as we could possibly have wished for. . She was thorough, helpful, very pleasant to deal with and fundamentally likeable. We felt that she was on our side whilst still being equitable. The word professional comes easily to mind. Well done Jackson's.

Peter · 13 January 2020

Agent replied · 11 January 2025

Dear Peter, We appreciate you taking the time to submit your review regarding the service you received from our Streatham Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I highly recommend Jacksons and our experience with David Fernandes (Manager in Streatham branch). We initially booked in a viewing with David for a completely different property and it was due to his insight to match us to a place we may not have otherwise considered or seen, which we instantly fell in love with. Having now just completed in record time, which is largely due to David’s management of the sale to manage both the previous owners expectations and ours, we are in our new home! Moving house is a nerve wracking experience but because we were always in regular contact with David and he had such a good relationship with both us and the owners, the stress levels were kept low.

Victoria · 13 January 2020

Agent replied · 11 January 2025

Dear Victoria, I am writing to say thank you for your kind comments about the service you received from our Streatham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I recently had the pleasure of working with Jaydon while searching for a rental property, and I can't recommend him enough! Even though we ultimately didn’t end up renting a place, Jaydon's assistance was invaluable!

Leon · 26 October 2025

5/5

Google

We’ve had an excellent experience working with Mahenar throughout the process of getting our new apartment. She has been incredibly helpful, always available and easy to reach whenever we had questions. Every step was made smooth and …

Alper · 26 September 2025

5/5

Google

Great service & special attention shown by the Streatham Hill branch, particularly Jonathan. He guided us through the selling journey with ease and was extremely helpful every step of the way. Truly recommend going with Jacksons and reaching out to Jonathan! JJ!

Nathan · 26 May 2023

5/5

Google

We’ve had a great experience so far and Scarlett has supported us every step of the way in our search to find the perfect property - thank you and looking forward to closing the transaction!

Callum · 22 September 2024

Agent replied · 22 October 2024

Dear Callum, Thank you for taking the time to leave a wonderful 5 star Google review and the team will be thrilled to read your kind comments. Kind regards, Sarah

5/5

Google

Professional, amiable and approachable from the beginning of the process to the end. This is the second occasion we have dealt with Jacksons. We would be happy to engage with them a third time.

Suzie · 22 September 2024

Agent replied · 22 October 2024

Dear Suzie, Thank you for your kind comments regarding the team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah

1/5

Google

A very disappointing experience with Jacksons Streatham in the purchase of our property. To summarise concisely, the conditions of our accepted were broken twice by Jacksons and risked the purchase of the property - when we express our upset at this, there was no apology and absolutely no sense of customer care. We were originally told this was due to something the sellers requested, but our solicitor established that this was not the case and was an agenda being pushed by Jacksons to serve their own interest. We indicated that this risked the purchase of the property and Jacksons offered no apology for lying to us and said that the property could be put in the market again, such was the interest in the property. Upon completion, we were told that we would receive a case of wine but only if recommended Jacksons to another person. After such a significant purchase, we received the keys inside a paper folder - not even so much as a bottle of wine or a bunch of flowers. We will not use Jacksons Streatham for the purchase or sale of any property in the future.

R · 28 December 2023

5/5

Google

Jacksons Streatham are an excellent agency to work with, but more precisely Thomas. Friendly, knowledgeable and professional. It's nice to deal with someone who actually has some knowledge about the properties he is organising viewings for as well as the area. Thomas set the right expectations and understand his customer's needs. Highly recommend.

Lou · 26 August 2023

Agent replied · 25 August 2024

Dear Lou, It’s great to hear that you have had a brilliant experience with our Streatham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Jacksons Streatham branch got us an offer within a couple of weeks of our flat going on the market, which was fantastic given we had the flat on with two other agents for most of 2017 and didn't receive one offer. They priced the property appropriately, sought out the right kind of buyer, and received a swift offer within a reasonable price bracket. We are only at the beginning of securing the deal but so far have had great customer service. Would highly recommend.

Julie · 27 August 2018

Agent replied · 25 August 2024

Dear Julie, Thank you for your review regarding your experience with our Streatham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

WOW I was just starting to give up on selling my home and then along come Jackson's. Thank you team and massive to Matilda for sorting what needed to be done.

Angela · 26 October 2024

Agent replied · 9 November 2024

Dear Angela, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie

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Questions about Jacksons Estate Agents Streatham

Has Jacksons Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Jacksons Estate Agents, Streatham High Road won Gold.

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