Every review we hold for the Stratton St Margaret office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleFriendly approach efficient staff looked after all my needs during my search for a New Home. Micheal the branch manager at the Ermin Street branch was professional and curtious. I hope this service will continue right through until we move in.
Andy · 11 June 2025
Agent replied · 25 August 2025
Many thanks for the great review and your kind words Andy. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom start to finish the team at Ermin street Alan and Harris knew exactly what I wanted and what was needed to sell my property.
Abi and Steve went above and beyond for the minute my put my contracts were signed my property was sold within days above asking price and they even found my future home five stars isn’t enough for this team would highly recommend anyone thinking about selling.
Attention to detail communication and great customer service goes a long way these days. Emails responded to with a very short time always available to talk on the phone what more could you asked for an estate agent!!PositiveResponsiveness, Quality, Professionalism, Value
Rachel · 27 August 2021
★★★★★ 5/5
GoogleAfter attempting to sell our home with another estate agent we approached Ashley to discuss the Auction way of selling. Ashley was brilliant in giving us all the details and got everything running smoothly once we were ready with no pressure. Everything was actioned and sorted quickly with brilliant communication! Would highly recommend the branch and the staff involved
Susan · 11 October 2023
★★★★★ 5/5
GoogleMyself and my Husband have been selling a flat through Allen and Harris and we cannot fault their service. Whenever I call, or pop in, they are there to help and give me reassurance. I would not hesitate in recommending them to anyone in the future. Thank you all for your help, support and advice
Debs · 11 October 2024
Agent replied · 15 June 2024
Debs Quick thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTom was nice and helping
Raj · 11 October 2024
Agent replied · 15 June 2024
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have met a lot of estate agents, Allen & Harris are different, they provide great Pre and Post Sales Support and advice.
Rachel Burt - Sales Negotiator was a complete professional, she reassured me of the processes and details of each property I viewed. I felt right at home and knew exactly what needed to be done - Thank you Rachel.
I will recommend you anytime.
Ayodeji · 16 June 2022
★★★★★ 5/5
GoogleAllen and Harris have been very helpful in identifying a properties for me to view supported by helpful staff, Millie prepared the viewing of the property in a very professional way , gave good information, cheerful, answered questions, help to make the sale.
Brian · 28 November 2024
Agent replied · 11 November 2024
Thank you for your terrific 5* review and for your complimentary comments Brian. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you Ashley for helping us find out dream home, he is a credit to the Allen and Harris company.
From start to finish you have helped us through the housing market by allowing us to look at a number of properties and FINALLY find our dream one!
Luke · 11 October 2023
★★★★★ 5/5
GoogleWe recently dealt with Rachel Burt from the Ermin Street branch , she was very professional and helpful , always responded to emails and phone calls quickly and always willing to go the extra mile to help us with our house purchase , we would definitely recommend Rachel as a 5 star agent , thank you very much .PositiveResponsiveness, Professionalism
Carol · 16 June 2022
★★★★★ 5/5
GoogleFantastic service from Millie and Gemma. They made the stressful job of house-hunting easier with their great local knowledge and excellent customer service. They are also one of the few agents who call you back if they miss your call. Thank you
Zaheer · 11 October 2024
Agent replied · 15 June 2024
Many thanks Zaheer W for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely fantastic service. From start to finish the team were exceptional, especially Ashley. Always kept us informed on what was going on, always available to answer any questions we had. I would most definitely use them again and would strongly recommend.
Sean · 11 October 2023
★★★★★ 5/5
GoogleA great team and excellent customer service! Quick to respond and deal with any enquiry. George and Gemma in particular were absolutely amazing and provided us all the help, advice and support. Goes without saying, both very professional and calm in what they do and achieve the outcome effortlessly. Our sincere thanks to the whole team!
Khimology · 11 October 2023
Agent replied · 15 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRachel B. and Steve H @ Allen & Harris Estate Agent - simply excellent!
What a lovely professional, warm , welcoming company. Our dealings with all the staff especially Rachel have been brilliant.
Highly recommend to anyone in the market to buy or sell their home. Thank you all so muchPositiveResponsiveness, Quality, Professionalism, Value
Maggie · 16 June 2022
★★★★★ 5/5
GoogleWe brought a house through allen and Harris. We had interactions with Geroge and Gemma who were both professional and efficient and what they do. They both always tried to answer any questions we had.
Taly0n21 · 11 October 2024
Agent replied · 15 June 2024
Many thanks for your fantastic 5* review taly0n21. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad an excellent viewing with Jeremy Kinch. Very supportive, helpful and informative discussion on the property, further potential and local area. Thank you for an excellent viewing.
Zahid · 28 December 2024
Agent replied · 9 January 2025
Thank you for taking the time to share your experience and for your wonderful 5* review Zahid! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAllen & Harris are amazing kept us updated & we had a lot of people viewing our house that we have just accepted a offer for i would highly recommend them.
Amanda · 11 October 2024
Agent replied · 26 August 2024
Thank you for your brilliant 5* review and thank you for your recommendation Amanda. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing estate agent team who are dedicated to helping you sell and buy your home. The whole team work tirelessly to ensure a smooth process and provide the best service
Brad · 11 October 2024
Agent replied · 26 August 2024
Many thanks for your marvellous 5* review Brad. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleUntil now from the day of my first contact, they were amazing. Gemma, Millie they were great professionals.
Sérgio · 20 March 2025
Agent replied · 27 May 2025
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAshley was really amazing. He was welcoming, friendly and really made us feel at ease with his welcoming personality which made our viewing enjoyable. He knew alot about the property, area and answered all the questions we had. Overall great experience indeed.
Tosh · 11 October 2022
★★★★★ 5/5
GoogleI had my house sold through them and I am really happy about the sale. The branch staff especially the branch manager Matthew Perk were all polite and always responsive.
Krishna · 11 October 2023
★★★★★ 5/5
GoogleGemma and her staff were really helpful, they kept us updated on all aspects of the sale. Answering any questions quickly and efficiently. Would definitely recommend.
Sandra · 11 October 2024
Agent replied · 15 June 2024
Thanks for the wonderful 5* review and recommendation Sandra Stephens! Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleHad the misfortune of being in a chain with someone represented by Allen and Harris Stratton. Matthew the branch manager is a strange mixture of pushy and incompetent. It took 8 months, yes, 8 months, for them to find a progressable buyer for our buyer's home, with three failed mortgage applications from buyers who were supposed to be "ready to complete quickly". The constant lying to buy themselves more time, and the punitive terms in the contract for our buyers meant they were trapped by the small print.
Their choice of best offers appeared to favour those who would use Allen & Harris' in-house services, rather than the needs of their client and the chain in the whole, to find a buyer who were satisfactory to high street lenders.
A thoroughly stressful and unpleasant experience. I would call upon anyone to reconsider their choice of estate agents before instructing Allen & Harris.
Phil · 16 June 2023
★★★★★ 5/5
GoogleIt has been very hectic to buy a house currently. The housing market has been very busy. Buying a house has become a long and exhausting journey for us and sometimes a kind and friendly face helps a lot ,I have had lots of viewings for the past few months with different agents but Mr Steve stood out . He knows what he is doing!!! Very friendly and approachable. It was lovely to view a house with him.We actually love the house as well . Fingers crossed..
Pratigya · 16 June 2023
★★★★★ 5/5
Googlei recently brought a house with allen and harris, such amazing customer service, millie showed us round, she was so polite and professional
Katy · 11 October 2024
Agent replied · 26 August 2024
Many thanks for your fantastic 5* review Katy. Best wishes, Lucy, Customer Relations.
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