Every review we hold for the Stratford-Upon-Avon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe honestly can’t recommend Nikki enough, she is an absolute star ⭐️
From the very beginning, Nikki was warm, friendly, and incredibly reassuring, which made the whole moving process feel so much easier and far less stressful. She consistently went above and beyond, keeping us fully informed every step of the way and always making time to answer our questions.
Our house sold after the very first viewing, which we truly believe was down to Nikki’s expertise, from the stunning photos that showed our home at its best, to the confidence we had in her showing people around. She represented our home beautifully and that made all the difference.
One of the standout parts of our experience was the communication. We had our own WhatsApp group with Nikki, and she was always quick to respond, no matter how big or small the question. Whenever we tell people about how smooth and well-managed everything was, they’re genuinely amazed at how informed and supported we felt throughout.
If you’re looking for someone who is professional, proactive, and genuinely cares, Nikki is the person you want by your side. We’re so grateful for everything she did for us, thank you again!
Bronia · 11 May 2026
★★★★★ 5/5
GoogleNikki is great; she is prompt, efficient and brings a wealth of knowledge and experience with her. Her understanding of the market, buyers’ needs are spot on and is keen to ensure that the process is smooth and stress free. She is also willing to recommend removal firms and solicitors that she is confident will work with the same professionalism as herself.
Janet · 11 July 2026
★★★★★ 5/5
GoogleNikki and Adrian were really enthusiastic and helpful selling our house and Nikki promised she would find us the perfect new house-and she did!
Nothing was too much trouble and even our solicitor commented on their professionalism and promptness. An honest and friendly personal service at every stage, cannot recommend highly enough:)
Laura · 11 July 2026
★★★★★ 5/5
GoogleCan’t recommend Kennedy’s enough! Adrian and Nikki were both incredibly understanding, honest and helpful throughout, ensuring the process of selling our property was as smooth as possible. From the get go, their communication was brilliant and they ensured we stayed in the loop every step of the way. Not only that, but they are the nicest people too! Thank you for everything Kennedy’s!
Laura · 26 March 2026
★★★★★ 5/5
GoogleI have no hesitation in recommending Kennedy’s , they really go above and beyond to ensure everything goes smoothly, I’ve just sold my property and purchased with them and they were extremely efficient, helpful ensuring everything was taken care of . They made the move feel less stressful and my family always came first.
They have fantastic local knowledge of the market and their pricing was great compared to other independent agents.
I switched to Kennedy’s after a very bad experience with another local agent and it was such a relief to find them to be professional, patient and dedicated. Nothing was too much trouble , viewings at short notice and a personal service with both my sale and purchase
I have just recommended them to a couple of friends who are also delighted with the service they received.
Rebecca · 2 April 2026
★★★★★ 5/5
GoogleExcellent service from Nikki and the team, fast sale achieving our asking price, would highly recommend 5 stars
Martin · 26 March 2026
★★★★★ 1/5
GoogleWe recently purchased a house where Kennedys represented the seller (not us), yet our experience with them was so unprofessional that I feel compelled to leave a review for the benefit of future buyers.
From the outset, we were repeatedly told by this estate agent that all communication should go through solicitors, yet they consistently ignored their own instruction, contacting us directly with messages and demands. We were never contacted by the seller's solicitors as much as Kennedys forceful comms. This contradiction caused unnecessary stress and confusion during what should have been a straightforward legal process.
The lowest point came on 1st June 2025, when we received an email from Adrian Kennedy that was dismissive, aggressive in tone, and entirely unwarranted. We later learned that this email was written by Kennedys themselves, not the seller, which makes it even more unacceptable, these were their own words, not instructions from their client. Only after being challenged did Adrian apologise, insisting it wasn’t “aggressive” but a misunderstanding, which we firmly disagree with. Professionalism means taking responsibility, not downplaying poor conduct.
Adding to this, we were inundated with multiple messages over a weekend (when solicitors were unavailable), pushing for answers that could not reasonably be resolved without legal input. It felt more like harassment than support.
We genuinely do not understand how Kennedys can claim awards such as “Best Estate Agent 2025” when our experience was defined by hostility, lack of professionalism, and behaviour that felt more like malice than mediation. Buying a home is stressful enough without this kind of treatment.
Future buyers should be aware: you deserve an estate agent who treats all parties with fairness, courtesy, and respect. Sadly, we did not experience that here. If you really must deal with this company request to speak with Nikki Kennedy only, the husband seems hostile. It is only a matter of time before a buyer pulls out after dealing with their antics.
Asad · 16 November 2025
★★★★★ 5/5
GoogleSold our house in 4 days with Nikki and the team, helped by her pragmatic and common sense advice. She also helped us make decisions through our onward purchase based by sharing her experience and advice with a side of humour. Highly recommend if you’re looking for a local estate agent who knows the market and will advocate for your best interests.
Clare · 11 October 2024
★★★★★ 5/5
GoogleAn outstanding service. With 2 house sales over the past 8 months, we have had the best possible service.
No matter what, Kennedys; have supported us, have been totally accessible, responsive, proactive, professional and also so nice and friendly. The whole team have worked tirelessly for us and have been extremely kind. We loved how hard they worked for us and also their extremely competitive fix fee. We would wholeheartedly recommend Kennedys and thank them so much.
David and Anna
David · 11 October 2025
★★★★★ 5/5
GoogleFirst class service from Kennedys and Nikki. Professional, diligent and tenacious. I also felt happy dealing with an independent, family business. Thank you for making the sale process joined up Nikki - you did an amazing job.
Sam · 11 September 2026
★★★★★ 5/5
GoogleKennedy are spot on, I got in touch regarding a house and they arranged a viewing for that house within minutes, upon viewing that house they showed us around the property and answered all the questions about the property. Unfortunately that property fell through but they were very quick to get another viewing in progress and there professionalism were brilliant
Dom · 26 March 2026
★★★★★ 5/5
GoogleFaultless. As a result of the first class service we received exploring a property represented by Kennedys, we chose the family run estate agency to sell our home. An absolute gem, I kept in touch with Nikki and as such, she sold again for us 6 years later.
Jade · 11 June 2026
★★★★★ 5/5
GoogleKennedys represented the sellers that we were purchasing a house from. They were helpful and quick in getting any information that we wanted about the house from the sellers, and also helped us chase solicitors on both sides when needed. We really enjoyed working with them.
Jemima · 11 May 2026
★★★★★ 5/5
GoogleWe have been so pleased with the service that Nikki and Adrian provided with the sale of our house - we cannot recommend them enough. From the very first meeting right the way through to completion, they were professional, friendly, and often going above and beyond to ensure a smooth sale. For anyone looking to sell their property in Stratford upon Avon, Kennedys will do the best job!
Louise · 11 October 2025
★★★★★ 5/5
GoogleAdrian and Nikki are incredible. So friendly, so knowledgeable, so helpful, so proactive - everything you could want. Without their expertise our house purchase would have taken twice as long and twice as difficult. Can’t recommend them highly enough!
Alex · 11 June 2026
★★★★★ 5/5
GoogleI had such an amazing experience with Kennedys estate agents! They were incredibly helpful every step of the way. I can't thank them enough for all their support. I couldn't have asked for a better experience!
Sameet · 11 May 2026
★★★★★ 5/5
GoogleAdrian and Nikki were outstanding and our house move would simply not have happened without their support, professionalism and tenacity.
From the listing our home through to the day of sale, Nikki and Adrian were very responsive and always there to support the process.
Kennedy’s went above and beyond for us in making sure the right people did the right things at the right time throughout the chain and we can’t thank them enough. We would highly recommend them to anyone looking for an Estate Agent.
Helen · 11 October 2021
★★★★★ 5/5
GoogleUsed Kennedys last year to sell a Victorian terraced in Old Town. Very impressed all round. Small team working very effectively from home utilising the Internet which,as a former agent,is all thats required these days.
Client contact was first class from beginning to end of the process.
Attractive fee scale did not detract from the service in any way.
Acid test ? Would use them again without hesitation.
Jon · 13 July 2025
★★★★★ 5/5
GoogleNikki and Adrian approached the marketing of our home with great strategy and enthusiasm. Asking price was met within 3 weeks of marketing and Nikki’s calm approach helped the process progress with ease.
Saffron · 11 May 2026
★★★★★ 5/5
GoogleI would highly recommend Kennedys. We used them after failing to sell our house via a large commercial firm who struggled to communicate with us. Nikki and Adrian were extremely responsive and explained everything to us. They worked very hard on our behalf and managed to sell our house very quickly. They also oversaw the whole sale process as we live in the US. Nothing was too big for them and the service was amazing. Thanks again!
Lyn · 11 October 2021
★★★★★ 2/5
GoogleThey didn’t really know the details and just used generic phrases. It was also clear they weren't able to anticipate the consequences. I wouldn’t count on them giving your case much serious thought.
Amari · 27 May 2025
Agent replied · 16 April 2026
Fake account. Read their comments twice. They have never been in contact with us. Generic wording and no substance
★★★★★ 5/5
GoogleNikki was absolutely brilliant in all areas throughout. We never had any issue getting through by email / phone / text to get updates and if any issues arose I had total confidence that Nikki would take owenership and get it resolved with immediate and ongoing updates - overall communication was perfect! Nikki’s knowledge of the market, legal processes and overall experience helped us massively thoroughout. Having dealt with many estate agents all over the country this was the very first time we could not fault a thing! I wish we had dealt with agents half as good as Kennedy’s in the past. I totally recommend Kennedy’s to everyone and will without a doubt ask Nikki to list our property if we ever decide to sell our new home in the future!
Ryan · 11 October 2018
★★★★★ 5/5
GoogleKennedys Estate Agents were brilliant when selling our property. They were fast and efficient and always at the other end of the phone offering support and answering any queries we had. Our first house sale fell through unfortunately, and they got us straight back on the market and sold within a week, squeezing in as many viewings as possible. Would recommend.PositiveResponsiveness, Quality, Professionalism, Value
Lauren · 12 June 2022
★★★★★ 5/5
GoogleKennedys Estate Agents were brilliant when selling our property. They were fast and efficient and always at the other end of the phone offering support and answering any queries we had. Our first house sale fell through unfortunately, and they got us straight back on the market and sold within a week, squeezing in as many viewings as possible. Would recommend.
Lauren · 11 October 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
