Every review we hold for the Stratford-on-Avon office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotRA Bennett in Broadway
Credit where Credit is Due goes the saying! Simply, in our experience RA Bennett are the most proactive and professional firm of estate agents we have dealt with. We have sold 4 properties through them in the last 20 years, both here in Broadway and Blockley nearby. Mandy Headington and her very able team at Broadway handled an extremely difficult leasehold property sale for us. We were regularly contacted and informed of progress each step of the way, and after many nail biting weeks of this protracted conveyance, due mainly to leasehold complexities, they brought the process to a most satisfactory conclusion. When considering appointing an estate agent, we would more than recommend approaching the Broadway office. Our thanks goes out to Mandy, Abby and Louise.
Anthony · 6 November 2017
★★★★★ 5/5
GoogleWonderful service from Emma and the team. Especially from the rental's team - cannot thank Emma, Amiee and Jude for going above and beyond in both the renting of my property and the sale. Very happy and thank you team RA Bennett Stratford upon Avon :-)
Carol · 25 October 2017
Agent replied · 23 October 2024
Good morning,
Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide.
Thanks you again
★★★★★ 5/5
GoogleLast year we dealt with the sales manager at R A Bennetts Stratford branch and more recently Taylor Lang working in lettings. Both are highly professional whilst being very personable. We were really impressed at how efficient they were and would have 100% confidence in both renting and selling our house with them.
Carole · 26 May 2024
Agent replied · 23 October 2024
Many thanks Carole Lomas for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service from start to finish.
Five viewings within a week and excellent tenant found.
Rosamonde · 11 October 2025
Agent replied · 23 October 2024
Hello Rosamonde,
Thank you so much for your kind words and the 5* review! We're thrilled to hear that you had an excellent experience with our service and found a great tenant so quickly.
Best regards,
Lucy, Customer Relations Team
★★★★★ 1/5
TrustpilotAbsolutely awful company
Absolutely awful company. Rented my house with them, nothing but issues on their end. They lost keys, gave wrong dates for appointments, didn't carry out checks on time and still after several months have had no reply about deposit returns. Avoid!
Peter · 2 December 2025
★★★★★ 5/5
TrustpilotJessica was really accommodating
Jessica was really accommodating, answered all questions and was friendly.Went with two friends to view a property and she was lovely.
Abbie · 18 January 2025
★★★★★ 1/5
TrustpilotXenophobic rude liars
Xenophobic rude liars. After respectfully contacting them because we were interested in a property advertised on rightmove, Oliver replied to us asking for salary references and additional information, we provided all the necessary details and he said that they’re waiting for the tenant’s confirmation to organise a viewing. Few days have passed and we still hadn’t heard anything from them so I decided to call them and ask if there’s any progress - I just said my name and he hung up. I really hope that their white privileged *** go bankrupt.
Teodora · 30 July 2024
★★★★★ 5/5
GoogleFantastic service and advice
Will strongly recommend RA Bennett’s in Stratford upon Avon
Geoff · 11 October 2025
Agent replied · 22 January 2025
Thank you Geoff for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotRA Bennett Leamington Spa with Rachel…
RA Bennett Leamington Spa with Rachel as manager
As a tenant that was living in a house being sold by you, please carry out some staff training:
* DONT forget to actually get keys to access the house you are about to have an Open Day on
* DONT send your staff to hold an open day if they are too poorly to be there. My neighbours witnessed this.
* DO remove your shoes after entering the muddy garden and walking through the house, especially when it’s been requested numerous times.
* DO leave the house as you found it - shut the cupboards and freezer your viewers have looked at so pets don’t stray and food isn’t compromised.
* DONT insult the tenants belongings. Especially when they belong to a father who died only a year prior and their 14 year old daughter hears that comment.
* DONT gas light the tenant by pretending to have “tried to call, tried to email and “tried to leave a voicemail” simply because you forgot to tell them viewings were cancelled
* DO pay attention to detail especially when a mistake is kindly pointed out to you. I never knew in the 17 years I lived there my garage floated in mid air on the first floor.
* DONT push the tenant by telling them you are “being patient” with them, especially when they could have used their tenants rights and refused you entry completely.
* DONT forget when you are dealing with a tenant that’s leaving a property due to a no fault eviction, that they could rent from you.
* DO learn to have some compassion. You do run a business yes, but your clients are people.
Gillian · 17 July 2024
★★★★★ 5/5
GoogleFirst class service exceeding our expectations. Michael and Chloe set the industy standard. Always going the extra mile with a smile. If you call early of late when home time beckons the energy and enthusiasm from this team is fantastic.
They deserve 5 stars because they are exceptional and just remove any of your doubt. Today Michael said "I know we are handing you over now the Tenants have moved. Please remember I am here if you need anything chasing up or just to say hello to keep in touch."
Great people, great service and great value. These guys are great simply the best.
Marjorie · 24 October 2021
Agent replied · 23 October 2024
Hi, thank you for the marvellous 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe found the whole experience from start to finish professional and personal.
All concerns and any questions were dealt with in a professional manner.
Because of this we managed to sell the house within four days of being put on the market. Since the house was sold, we have been getting a weekly update, On the progress of the sale. Any concerns or inquiries the other side had, we were helped and guided by R A Bennetts. Would I recommend RA Bennett's, the answer is Yes. If things go as well as they have for us, selling your property will be a more pleasant experience. I feel that the main reasons the sale of our property was so successful, is that we worked with R A Bennetts as a team.PositiveResponsiveness, Professionalism
George · 24 October 2021
Agent replied · 23 October 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe are letting our rental cottage via Michael and Chloe in the Stratford branch for the second time - they even came to us just before the last tenancy ended (before we had got around to contacting them) and then got us a tenant within days.
They have been helpful and professional dealing with the nightmares of damage left by the previous tenant and suggesting ways around referencing issues which worked for both parties. We have used other agents in the past but Bennett’s are the best so far.PositiveResponsiveness, Professionalism
Karen · 24 October 2021
Agent replied · 23 October 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotNon stop badgering
Desperate for business - or just really, really stupid: non stop phone calls despite selling house ( luckily with a proper estate agent ) over a year ago.. AVOID
Gregory · 25 February 2026
★★★★★ 5/5
GoogleIt was so amazing to dealing with RA Bennett,Freya she is very helpful in every stage
Jacob · 23 August 2025
Agent replied · 22 September 2025
Thank you for your kind review! We strive to provide excellent service at every stage and we're thrilled that Freya was able to assist you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe are more than happy with the way RA Bennett have helped us to find new tennents Taylor has kept us informed all the way though. and found our Tennant very quickly we would be happy to recommend RA Bennett to everyone who is looking for a estate agent
Keith · 26 May 2024
Agent replied · 23 October 2024
Many thanks Keith Houghton for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic service from all the staff at RA Bennett’s who have been amazingly friendly and helpful in assisting me with my house search after my previous property fell through at the last moment.
Special shout-out to the amazing Lauren Osborne who has been awesome in every step on the journey….totally happy customer
Mikey · 27 March 2024
Agent replied · 23 October 2024
Many thanks Mikey Nolan for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
Google5 stars well deserved!
As a seller we received marvellous service from this small friendly professional team. Emma and team were always responsive and clear, with great communication throughout. There is clearly a great deal of experience in this Stratford Upon Avon Branch who delivered a personal service, and we would recommend them to anyone.
Nick · 24 October 2022
★★★★★ 1/5
TrustpilotThe Warwick Office of RA Bennett
The Warwick Office Manager is a disgrace … You call to advise that the property details are put onto Right Move incorrect, not only room by room but spelling mistakes, to be told sorry we cannot reach your expectations so goodbye …
Natalie · 13 November 2023
★★★★★ 5/5
GoogleWe have been so impressed by the service at RA Bennett's in Stratford. All staff are professional and friendly, communication is efficient and the whole process of buying and selling has been made very easy for us. We'd have no hesitation in recommending these agents!
Katie · 25 July 2024
Agent replied · 23 October 2024
Many thanks for the fantastic recommendation and 5* review Katie. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe used RA Bennett recently to sell and couldn’t fault them - great communications, they called or emailed us all the time so we knew what was going on at every stage - we had an offer fall through but the house went back on the market and it didn’t take long to get another offer - I would definitely recommend.
Gary · 10 March 2025
★★★★★ 1/5
TrustpilotBe careful with them
Be careful with them. RA Bennett Stratford-upon-Avon promise everything and once you sign they don't deliver. I rented a house (for thousands), bathroom was leaking, toilet downstairs as well. Windows in a very bad condition, wind blew through the house. Cracked bathroom floor, hot water in the toilet, not working door handles and locks! They agreed to fix everything before moving in.
Some they did AFTER moving in (bathroom leak) others they never did (windows, cracked floor in bathroom, hot water toilet, extractor fan, downstairs toilet, etc).
Their maintenance company doesn't reply for months, then talk to you in a very unprofessional manner. We moved in in the beginning of May, after chasing them for 8 month to fix the above issues, they wanted to come and fix the windows and the bathroom right after Christmas on the 27th December. Of course we said that it's not a good time. Then they used this against us saying we're not cooperating. Again in a very unprofessional manner.
We wanted to leave early because of these issues, they threatened with court. Despite all of this we paid the full rent always in time for the whole year.
We moved out after one year, left the house in cleaner and in a better shape than when we moved in. Yet they're claiming £470 for cleaning and redecoration. Absolutely disgusting.
Jozsef · 21 May 2024
★★★★★ 5/5
GoogleFirst time moving house, Emma, Russell and the rest of the team made this experience as stress free as possible.
Always on hand for any questions, communication was a big plus as I never found getting in touch a problem and the team would regularly update with details.
The team remained involved throughout the whole process, chasing solicitors and any other involved parties.
If moving/purchasing again in the future would not look anywhere else, superb team.PositiveProfessionalism
Ross · 24 October 2021
Agent replied · 23 October 2024
Thank you for your wonderful comments and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEmma has made the process of moving house a much less stressful one! She’s kept us updated daily throughout the process of our selling our property and is always on hand to answer our questions. 10/10 would recommend RA Bennett to anyone, and they would be our #1 choice for any house sale in the future!
Alice · 24 October 2023
Agent replied · 23 October 2024
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service ; Emma and the team were incredibly helpful dealing with not the most simple of chains! I would recommend RA Bennett for a realistic valuation, professional service and working hard to achieve completion.
Sally · 25 October 2019
Agent replied · 23 October 2024
Thanks for leaving a amazing 5* review and kind words accompanying it. Thank you for the recommendation. Best wishes, Lucy
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