Every review we hold for the Stratford-on-Avon office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMy Japanese relationship manager was…
My Japanese relationship manager was very supportive and kind when I faced some issues after I moved.
岩下大輔 · 11 June 2024
Agent replied · 23 November 2024
Dear Mr Iwashita,Thank you very much for your kind review. We are always here to help if you need anything further.Kind regards,Japan Desk Team
★★★★★ 5/5
TrustpilotExcellent Service.
As the landlord I am constantly kept informed of any changes or developments. I get excellent advice to help me make the right decisions and new ideas are implemented immediately. I am in safe hands and well looked after.
Gabriella · 22 November 2022
Agent replied · 23 November 2024
Dear Gabriella, Thank you for your lovely review. It was a pleasure assisting you with finding new tenants. Do not hesitate to call me if there is anything I can help with.Ollie
★★★★★ 5/5
TrustpilotDan from Renewals
Neat experience with Dan: kind, professional and highly efficient.
J.C · 22 October 2024
Agent replied · 23 November 2024
Thank you so much for taking the time to write a review, I hope the remainder of your tenancy is great! Dan
★★★★★ 5/5
GoogleWill Ward-Jones handled our sale from start to finish. Both he and the Knight Frank team were faultless and nothing was too much trouble to ask. His replies to questions both by email and by phone were always prompt, friendly and polite. It was great to find a very professional agent out there! A big thanks to all.
Chris · 25 October 2017
Agent replied · 23 October 2024
Thank you for taking to the time to recommend our office. We'll be sure to pass your comments on to Will.
★★★★★ 5/5
TrustpilotWould like to comment Vinnie from…
Would like to comment Vinnie from Renewals for his efficiency and diligence. Made my renewal experience a very pleasant one indeed.
Ace · 21 March 2024
Agent replied · 23 November 2024
Dear Ace,Thank you for the patience you showed through the process, it was much appreciated.Thanks again for choosing Knight Frank.Kind regards,Vinnie
★★★★★ 5/5
Trustpilotkind and patient service
Thank you for the kind and patient service!
Alisa · 4 November 2024
Agent replied · 23 November 2024
Hi Alisa,Thank you so much for your kind words, it was a pleasure to help you. If I can be of any further assistance then please don’t hesitate to get in touch; it would be a delight to work alongside you again!Best,Lexi
★★★★★ 4/5
TrustpilotEmma from Knight Frank did a great job…
Emma from Knight Frank did a great job of managing our flat in Poplar and dealing with challenging tenant issues.
David · 10 April 2024
Agent replied · 23 November 2024
Thank you for review David, I appreciate that the most recent tenancy was not the most smooth sailing but I wish your every success with the apartment in the future! Best wishes, Emma.
★★★★★ 5/5
TrustpilotEfficient and speedy completion of the…
Efficient and speedy completion of the renewal process with timely updates.
Stelios · 13 September 2024
Agent replied · 23 November 2024
Hi Stelios,Thank you for the review.It was a pleasure to assist you in the renewal of the tenancy.Kind regards,Vinnie
★★★★★ 5/5
GoogleI dealt with a chap called Nick who went way beyond the call of duty to assist me. I wanted a valuation and even though Knight Frank couldn't provide it, he still did his best to help out and point me in the right direction. Great service.
Ghie · 11 October 2021
Agent replied · 23 October 2024
Thank you for your kind review. Although we could not help you directly, I'm glad we were able to point you in the right direction.
★★★★★ 5/5
TrustpilotHad very nice experience with Vinnie…
Had very nice experience with Vinnie from Renewals. He's always been helpful, professional and responsive.
Mandy · 5 July 2024
Agent replied · 23 November 2024
Dear Mandy,It has been pleasure to assist you.All the best.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotFive stars for Emma Soanes
Five stars for Emma Soanes! She was always prompt to respond and keen to help, not to mention capable.
John · 15 April 2024
Agent replied · 23 November 2024
Thank you for your review John, I am glad that you found my service to be up to standard. It has been a pleasure to manage your tenancy and I wish you all the best for the future. Best wishes, Emma
★★★★★ 5/5
TrustpilotExcellent service by Vinnie from…
Excellent service by Vinnie from renewals on my tenancy.
Baur · 7 October 2024
Agent replied · 23 November 2024
Dear Baur,Thank you for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotJames from lettings
James from lettings was excellent! Very communicative and easy to work with. Would work with him again.
Tomas · 20 May 2024
Agent replied · 23 November 2024
Thank you for the kind words, Tomas. It was a pleasure assisting you with your rental search. Wishing you the best. James
★★★★★ 5/5
TrustpilotGood support for my contract renew
Good support for my contract renewHelped me alot and patient of Vinnie from Renewals
雨桐 · 10 July 2024
Agent replied · 23 November 2024
Hi,Thank you for the kind words.It has been a pleasure to assist you.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotVery professional and very welcoming.
Very professional and very welcoming.Loved KF devotion and found a tenant really fast with great rental returns 👍
Hamed · 25 April 2024
Agent replied · 23 November 2024
Thank you, Hamed.Looking forward to continuing to work with you in the future!Very best,James
★★★★★ 5/5
TrustpilotJamie Vass gave me service beyond…
Jamie Vass gave me service beyond expectations. I recommend him to anyone needing an honest and highly knowledgeable estate agent in Surrey.
Peter · 2 February 2024
Agent replied · 23 November 2024
Thank you Peter for your kind words, It has been a pleasure to assist in your search, even while being on opposite sides of the pond. All the best, Jamie
★★★★★ 5/5
Trustpilotgreat service
great service, solve many problems
Wang · 29 November 2024
Agent replied · 23 December 2024
Thank you for your kind words Wang. The team are thrilled. Knight Frank
★★★★★ 5/5
TrustpilotHighly attentive service
Highly attentive service. Delivered an excellent buyer in challenging market conditions and expertly shepherded the deal to completion. Highly recommended.
Tim · 7 March 2024
Agent replied · 23 November 2024
Dear TimThank you so much for your lovely review. I am delighted to have been able to assist you throughout your sale and purchase. Furthermore thank you for your patience and for being such a lovely client, it helped enormously.Wishing you and Susan every happiness in your beautiful new home.Kind regard,Giselle
★★★★★ 5/5
TrustpilotDealing with Knight Frank has been an…
Dealing with Knight Frank has been an absolute pleasure. They are courteous, attentive and very friendly.
S · 22 May 2024
Agent replied · 23 November 2024
Hi Steven,Thank you for your kind words and all the best for the future.Kind regards,Ann-Marie
★★★★★ 5/5
TrustpilotHenry Nwokejiobi, Amazing
Henry Nwokejiobi Was so helpful and cooperative.
Ghala · 22 October 2024
Agent replied · 23 November 2024
Thank you Ghala for your kind words. I will endeavour to continue delivery satisfactory customer service to you as my client. Thank you once again.Henry
★★★★★ 5/5
TrustpilotAll the staff were extremely helpful…
All the staff were extremely helpful and knowledgeable, which made the whole process more bearable!
Jo · 7 June 2024
Agent replied · 23 November 2024
Dear Jo, Thank you for your review, it was great that our Sevenoaks team were able to help you sell and it was our pleasure to help you buy in Tunbridge Wells. We hope that you enjoy many years of happiness in your new home. Best wishesRoss and the Tunbridge Wells team
★★★★★ 5/5
TrustpilotFast and professional service
Fast and professional service from Anastasiia Shatalova, where she always resolves queries in a speedy and professional manner.
Jon · 9 April 2024
Agent replied · 23 November 2024
Dear Jon,Thank you very much for the feedback and the cooperation provided through the time we worked together. This was a great pleasure for me as well.Anastasiia
★★★★★ 5/5
TrustpilotThey are very reliable and do always…
They are very reliable and do always quick response.Fully satisfied with their service.
S.I · 3 July 2024
Agent replied · 23 November 2024
Thank you very much for your kind words, it has been pleasure to help you. We are always here if you need any further assistances.Kind regards,Japan Desk Team
★★★★★ 5/5
TrustpilotSmooth job
It was quick and he was polite.
KW · 10 October 2024
Agent replied · 23 November 2024
Thank you for the positive feedback, I am so pleased I was able to help you.Please do not hesitate to reach out if you need more assistance or support.Toru
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