Every review we hold for the Stratford-on-Avon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe invited 3 Estate Agents to pitch for our House Sale.
Samantha and Will did their double act on us and we appointed Knight Frank.
Samantha has been our main point of contact and has been an absolute STAR.
Funnily enough, the main negotiations actually took place when Samantha was on holiday and Will stepped in admirably. The negotiations were swift and efficient and I believe everyone has been happy since that day. It was definitely a benefit that we had met Will previously.
The sale of our beautiful home was always going to be emotional and delicate for us and we requested delicate support from day one. Samantha has provided the absolute perfect blend of support. I had major surgery right in the middle of the process and Samantha ensured that all stress was taken off Michelle and I while I was allowed time to recover.
Well done Samantha!!!!!
Our house was put on the market in January 2018 and we complete on 31st Oct '18, at not point have we doubted we were with the right team.
Well done Knight Frank
Well done Will.
But most of all well done Samantha.
Jim & Michelle Clark
Jim · 27 October 2018
Agent replied · 25 October 2024
Thank you so much for your very kind words, which have been passed on to Samantha and Will. We're all so pleased about the sale of your beautiful home and wish you and Michelle all the best in the future.
★★★★★ 5/5
TrustpilotExtremely professional and helpful…
Extremely professional and helpful throughout. Catrin Baker has been particularly impressive in the speed and supportiveness of her responses. It makes us as tenants feel very looked after and that we will be safe and happy in our new flat
Jonathan · 6 June 2024
Agent replied · 23 October 2024
Dear JonathanIt has been a pleasure to help you with your move. I am here to help should you need anything further.Kind regardsCatrin
★★★★★ 5/5
TrustpilotGreat Service
I have instructed KF many times over the years, letting my properties. Phones are answered promptly and calls always returned if the agent isn’t readily available. I can honestly recommend the Lettings Manager Chris Paxton and sweet Mandy from Renewals. They are always on the case and fair for both Landlords and tenants.
Inez · 16 June 2026
★★★★★ 5/5
TrustpilotAlways there for us
Throughout the long drawn out sale of our property, Francesca Leighton-Scott and her team provided exemplary service. Professional, friendly, approachable. In particular dealing co-operatively with another agent, following up leads and dealing with the need to conclude urgently for personal reasons. Highly recommended.
Marian · 7 April 2024
Agent replied · 23 October 2024
Thank you for your kind words Marian. It has been a journey, and I am so pleased that the patience and persistence paid off. It was a pleasure working with you both. Kindest regards, Francesca.
★★★★★ 5/5
TrustpilotProfessional, friendly and helpful
From my initial contact with Lexi, subsequent viewings with James, and diligent follow-up from Lexi I found them to be professional, friendly and helpful throughout.Lexi is truly an asset to the Knight Frank team.
Customer · 13 September 2024
Agent replied · 23 October 2024
Thank you so much for your kind words. It was an absolute pleasure to help you and we hope to work together again in the future! If we can ever be of assistance, please do let us know.Best wishes,Lexi and James
★★★★★ 5/5
TrustpilotVery positive experience!
Ines was excellent from start to finish - super proactive and communicative. A country mile ahead of other chaotic estate agent dealings I’ve had in the past over the years!
Ed · 13 November 2024
Agent replied · 22 December 2024
Thank you Ed for your feedback, So pleased I was able to assist with your search!All the best, Ines
★★★★★ 5/5
TrustpilotTop guys always willing to help
Top guys always willing to help. Efficient and proactive.
Ethereal · 3 September 2026
Agent replied · 23 September 2026
Thank you ever so much for your kind words. It is pleasure assisting you!
Knight Frank Kings Cross
★★★★★ 5/5
GoogleI would just like to say that Samantha from Knight Frank has been exceptional in managing the sale of my late parents house. Things haven't been easy with a pandemic & delayed searches but she has remained positive with the sale, communicating well, keeping everyone informed & above all chasing those that needed chasing to then conclude the sale in December. Thank you Samantha for all your input & professionalism.
Colette · 11 October 2021
Agent replied · 25 October 2024
We appreciate you taking the time to review our service Colette and for your kind words. We’re all so glad we got there for you.
★★★★★ 5/5
TrustpilotOmar Areef is the best real estate…
Omar Areef is the best real estate agent ever; extremely helpful, responsive, and always with a good attitude and positive energy. He helped me find and secure my current home, which is better than I even imagined and hoped, taken from a virtual tour. Thank you so much!
Wan · 15 December 2023
Agent replied · 23 October 2024
Thank you Wan Lin for your fantastic review. It was a pleasure working with you to find you your new London home! Kind regards, Omar
★★★★★ 5/5
TrustpilotGreat Experience
James Szalay was very polite and professional and we had a pleasant experience and got the apartment we wanted. There's been a bit of back and forth with tenant verification platform, but other than that everything was great!
Alexander · 30 June 2024
Agent replied · 23 October 2024
Thank you for the kind review, Alex.I hope that you are enjoying your new home.Please do let me know if I can help with anything else in the future.Very best,James
★★★★★ 4/5
GoogleSam really helped us all through the purchasing process. Very personable and focused on meeting the needs of the chain. I don't think we would have achieved the timings we needed without her tenacious attitude. It is worrying when it goes quiet so a brief email/text just saying 'we are working behind the scenes don't worry' would be appreciated but overall we were very happy and impressed. You were certainly the most competent estate agency of the whole chain!!
Rachel · 27 October 2018
Agent replied · 25 October 2024
Dear Rachel thank you for taking the time to write this review. Your comments have been passed on to Samantha. We hope you will be very happy in your new home. With best wishes from all the team at Knight Frank.
★★★★★ 5/5
Trustpilotmove-out
Alfie Rippon has been incredibly responsible and polite throughout the entire process of my move-out. He was extremely helpful and made everything so much easier. I really appreciate his professionalism and support!
BINGYUAN · 2 October 2024
Agent replied · 23 October 2024
Dear Bingyuan,Thank you for the review and kind words. I’m glad I was able to assist with this process.All the best,Alfie
★★★★★ 5/5
GoogleThis was my first time selling a property, and after an initial disappointing experience with a another agent, i decided to go with Knight Frank. And I couldn’t recommend them enough. They were more than just agents, they really go the extra mile to help you and will work hard to solve any problems along the way. Samantha was a great agent and I am grateful to her and the KF team for the past few months.
Ali · 27 October 2019
Agent replied · 25 October 2024
Thank you very much for the feedback. Giselle, Norma and the team at Knight Frank are delighted we could assist you with the sale and wish you all the best in the future.
★★★★★ 5/5
TrustpilotEhteshaam has been a great help he…
Ehteshaam has been a great help he always gets back to me by return. I contact him regularly and he always has the correct information back to me same day.
Denise · 1 November 2024
Agent replied · 23 October 2024
Thank you very much for your glowing review Denise! I am glad I could be of assistance to you and your company. Please feel free to contact me for any queries you may have in the future.Ehteshaam
★★★★★ 5/5
GoogleWill has been so supportive throughout our sale, especially in the last few weeks to get to exchange. His dedication to the cause and patience are truly commendable. He has been our lynchpin, maintaining communication channels beween all parties concerned and responding quickly to queries by phone or email. His charm is certainly an added bonus!
I must also mention Sue, our viewing lady who made that aspect so much easier, with her calm, friendly and professional manner.
I have no hesitation in recommending Knight Frank - Stratford. Their staff are courteous and professional especially Lauren.
I do not often write a review but in this instance It is richly deserved - well done and thank you Will.
Majella · 27 October 2017
Agent replied · 25 October 2024
Thank you so much for your kinds words and taking the time to review our office. We'll be sure to pass your comments on to Will, Lauren and Sue.
★★★★★ 5/5
GoogleFrom Knight Frank's first visit, when James and Will were so accurate and intuitive in assessing the property, we knew that they were the right people to sell our house. Will Ward-Jones then skilfully managed the sale, which went very smoothly. Will gave us great advice when needed, and his friendly and approachable manner was backed up with total professionalism, efficiency, and an excellent knowledge of the market. I can thoroughly recommend the Stratford office. Thank you to Will, James, and all the team at Knight Frank.
Clare · 27 October 2017
Agent replied · 25 October 2024
Thank you taking the time to write a review. We'll make sure to pass on your kind words to Will, James and the rest of the team.
★★★★★ 5/5
GoogleWe have been absolutely blown away by the sheer professionalism, dedication, commitment and hard work of Samantha and the sales team at Knight Frank. Having had a disastrous experience with two previous estate agents who had failed to sell our beautiful home in over a year, Samantha found us a buyer in under a month. However, when this sale fell through the proactive and determined team secured us another buyer within a further three weeks. The complicated chain led to some genuine challenges but at all times Samantha kept things on track by ensuring an appropriate degree of challenge and support to the relative parties. She was a delight to work with and kept us positive. We are so grateful.
Mr · 27 October 2017
Agent replied · 25 October 2024
Thank you for taking the time to write a review. We'll pass your kind words on to Samantha.
★★★★★ 5/5
TrustpilotI have worked with Charlotte Mackintosh…
I have worked with Charlotte Mackintosh at Knight Frank St John`s Wood branch for the last couple of years.Charlotte has always been totally responsive even to minor issues and the service has been first class. I would not hesitate to work with her again or recommend the office.
Robert · 30 November 2023
Agent replied · 23 October 2024
Thank you very much for your kind review, it has been a pleasure working with you and hope to work with you again in the future. Wishing you all the best. Charlotte Kind regardsCharlotte
★★★★★ 5/5
TrustpilotExcellent team at Knight Frank - friendly and responsive
A big thank you to Louie-Mae Gibson, Charlotte, Sinead and team who have made our experience as tenants incredible. They responded really quickly to our queries and it really felt like we dealt with people who have genuine care for us, the flat and the neighbourhood!
Myungsung · 12 January 2024
Agent replied · 23 October 2024
Daniel and Be, thanks so much for this review, we will really miss you guys! Please do always pop along to any Trinity events if you’re about, you will be more than welcome. The whole team wish you the best in your new home, Louie-Mae, Charlotte and Sinead
★★★★★ 5/5
TrustpilotDaisy is very attentive
Daisy is very attentive, mature and realistic. She made the whole process very easy, keptme informed and I always felt that she was looking after my interests. I really enjoyed working with her and she is a star.
Johnwbalsdon · 18 June 2024
Agent replied · 23 October 2024
Thank you so much John for your lovely review. It is always a pleasure working with you and looking forward to continuing to work with you in the future.
★★★★★ 5/5
TrustpilotBeth was amazing
Beth Tighe has been one of my favourite agents as I looked for a new home. She took time to understand our needs, was patient and even put up with my abruptness and over excitement!
HD · 8 August 2024
Agent replied · 23 October 2024
Thanks for your kind review Has. It was delightful working with you, and no doubt we will cross paths in the future! Best, Beth
★★★★★ 5/5
TrustpilotBrigette from Renewals handled my lease extension efficiently and with good communication throughout.
The process was started early enough that there was no rush at the end, and when I needed some extra time to review things, it wasn’t a problem. Everything went smoothly overall.
Sunmee · 23 October 2025
★★★★★ 5/5
TrustpilotKnight Frank are an excellent company…
Knight Frank are an excellent company and are very professional in all they do. Our representative from Knight Frank was Chanell Quire who is truly amazing. She was always responsive, chased up both myself as the Seller and was always speaking to the buyers to make sure that everything that needed attention was being done. She chased up the lawyers as well when necessary. I recommend her highly as well as Knight Frank. I would always use them in the future. Top class professional service.
Stan · 24 September 2024
Agent replied · 23 October 2024
Dear Stan,Thank you so much for your feedback. I’m glad we got you the result you wanted. It’s been a pleasure representing you in the sale of your home.Wishing you the very best, and please let us know if we can be of further assistance in the future.Kind regardsChanell & the Knight Frank Hampstead & Belsize Park team
★★★★★ 5/5
TrustpilotSuper Prime Rental Search
I recently had the pleasure of working with Jamie-Leigh and Amy and I cannot recommend them highly enough! From our very first call it was clear that they are expert in the super prime lettings property market. Their knowledge, professionalism, and dedication was truly exceptional.They went above and beyond to ensure that every property we viewed met my high standards. They were able to provide exclusive access to some of the most sought-after properties in the area. This level of service is truly unparalleled.Throughout the entire process, they were always available to answer my questions and provide valuable insights.If you are looking for super prime property lettings agents who are knowledgeable, professional, and truly cares about their clients, look no further than Jamie-Leigh and Amy.They are simply the best in the business!
Katharine · 23 September 2024
Agent replied · 23 October 2024
Dear Katharine,Thanks so much for your kind review, it really means the world to us.It was a pleasure to assist you with your search and I look forward to working with you again in the future! All the best,Jamie-LeighHead of Super Prime LettingsSouth West London & Home Counties
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