Knight Frank Stratford New Homes reviews in Stratford-on-Avon

★★★★★ 5/5

Google

Thank you to Samantha, Giselle and Norma at Knight Frank for their part in our house purchase. Norma accompanied us on our initial viewing, as well as a viewing on another property, and was helpful while giving us the time and space to wander around the property at our own pace. Samantha was very helpful and friendly throughout the process and always responded quickly to our enquiries. Giselle helped with the latter stages of the purchase and was key to it all running smoothly on the day of exchange. Thank you to all of you for your professionalism and help.

Jane · 11 October 2019

★★★★★ 1/5

Trustpilot

Extremely Disappointed Tenant Experience, Avoid Renting with Knight Frank

I am a tenant in one of Knight Frank’s Hampstead properties, and my experience has been nothing short of a disaster. For over a month, I have been living without a functional bathroom sink, a leaking shower that causes water to pour into the living room below, and a massive hole in the living/dining room ceiling.Despite numerous polite and professional attempts to contact Knight Frank, my concerns have been repeatedly ignored. These are uninhabitable living conditions, made even more unacceptable considering the substantial rent I pay for this property.This is not an isolated incident. Over the summer, Knight Frank left me with persistent leaks for over two months and the same unresolved hole in the ceiling for more than a month. Now, with the holiday season around the corner, there is no progress in sight. Hosting friends and family was one of the main reasons I chose this flat, but I have been unable to have anyone over for more than three months this year. I am now facing the prospect of spending Christmas alone, ashamed of the state of my home.Knight Frank has shown zero accountability. I have not been offered any compensation for this ongoing ordeal. When the water was completely turned off, they didn’t even provide temporary accommodation or alternatives. I was left to brush my teeth and wash up in café bathrooms, an utterly unacceptable situation for any tenant.This is a serious warning to anyone considering renting with Knight Frank. Their lack of professionalism, responsiveness, and basic human decency has turned what should be a comfortable home into a source of constant stress and frustration.Bianca Matei

Bianca · 15 November 2024

★★★★★ 5/5

Trustpilot

Great - responsive and professional

Great support and professionalism throughout our tenancy. Highly recommended

Jess · 17 September 2026

★★★★★ 5/5

Trustpilot

Efficient and smooth admin under…

Efficient and smooth admin under supervision of Liv Papps

Tufan · 16 September 2026

★★★★★ 5/5

Trustpilot

Amazing Service from Josh Ward-Brickett

Josh has been nothing short of exceptional in his work with his clients. He has some of the best service I have seen amongst property managers and always provides good advice while delivering efficient and effective solutions whenever problems arise. Thank you for your work.

Ja · 28 March 2024

★★★★★ 5/5

Trustpilot

We dealt with Laura Eaton for our first…

We dealt with Laura Eaton for our first tenancy with KF and she had been first class. Great communication and empathy would highly recommend quick to respond drop out queries and great follow up. Well done Laura.

Bridgeen · 20 August 2024

★★★★★ 5/5

Google

It has been fantastic working with Knight Frank on our sale and we have nothing but good things to say about our experience. Will and the team provided a friendly, highly professional and skilled service, with excellent communication. Highly recommended.

Jenny · 25 June 2024

★★★★★ 5/5

Trustpilot

2024 Renewal with Vinnie

Dealing with our 2024 renewal with Vinnie was seamless! He was very responsive and fair-minded throughout the process, finally drafting our renewal addendum extremely promptly within an hour of our final agreement with the landlord.

William · 16 September 2024

★★★★★ 5/5

Trustpilot

Customers Service at its best.

We unfortunately experienced many delays with our sale process with various issues down the chain.But of huge importance is the fact that the property we were purchasing was being marketed by Knight Frank who were very supportive especially when one considers they were not our selling agents; but representing the sale of the property we planned to purchase. One lady in particular Fiona was remarkable who kept tabs with each and every movement and was giving updates regularly and being extra mindful of how delicate and stressful the situation had become. If you are looking to sell your property go with Knight Frank, customer service above and beyond!!

Michael · 17 January 2024

★★★★★ 5/5

Trustpilot

Henry - Knnight Frank

Henry is our property manager; he is always extremely swift in responding, and effective at generating the necessary action to ensure any problem we have is resolved efficiently. He is also very kind and genuine.

Dan · 15 September 2024

★★★★★ 5/5

Trustpilot

Excellent work

Excellent work - so quick, very responsive and efficient managed to get us the best deal. Louna made our lives easier and worked hard to deliver us a great outcome - would 100% recommend her.

Morgane · 16 October 2025

★★★★★ 5/5

Trustpilot

Thank you to Regvita B

Thank you to Regvita B. for all her support & help through my (little) technical glitches at my flat. She is always available and comes back to me really quickly which is much appreciated. A

AURELIE · 13 September 2024

★★★★★ 5/5

Trustpilot

We recently purchased our house through…

We recently purchased our house through Knight Frank Clifton. Rachael Hancock and team supported us on the sales progression. She kept us informed and chased the vendor when necessary to keep momentum during conveyancing. Rachael and team were professional and responsive.

Jerry · 2 June 2024

★★★★★ 5/5

Trustpilot

I greatly appreciated working with…

I greatly appreciated working with Vinoath (Vinnie) Selvakumar. He was prompt in his responses to my numerous inquiries throughout the duration of our clients tenancy renewal period. Vinnie was very professional in all our dealings and Knight Frank is luck to have him as a representative for their organization.

Brad · 19 December 2023

★★★★★ 5/5

Trustpilot

Kavita and Katie are great.

NA · 5 October 2026

★★★★★ 5/5

Trustpilot

Excellent service from Knight Frank

Excellent service from Knight Frank . They have been looking after my property for many years . Always sending me necessary emails and updates regarding my flat . Thank you to Regvita Burdiniene and Charlotte Maclean and the lettings team . Everyone very professional and helpful.

Maryam · 13 February 2024

★★★★★ 5/5

Trustpilot

Excellent Experience

I worked with the Knight Frank team to get my property marketed and rented over the last few months. I interacted with a number of their team members (Zara, Stefanie, Allan- Ongoing Property Manager) during this time and found them all to be very professional and responsive to my needs. I genuinely felt they were looking out for my best interest and not simply trying to find any tenant. I would recommend their services to a potential client.

JF · 21 November 2024

★★★★★ 5/5

Trustpilot

Summer White - helpful and responsive in our Lettings process

Summer was really helpful when arranging to view the property with my partner and following this, she was has been very responsive in facilitating the process of letting the property. Thanks for your help so far Summer!

Stephanie · 1 August 2024

★★★★★ 5/5

Trustpilot

Jamie Vass

Jamie Vass and the KF team supporting him were excellent. Jamie was extremely efficient ; excellent re his communication ; very thorough; quick and responsive ; all executed with a warm and charming style. A credit to KF. And an excellent rental outcome. Gavin

Gavin · 23 March 2024

★★★★★ 5/5

Trustpilot

Excellent service from Knight Frank

We have had an excellent experience with Knight Frank that we are using as our agent for renting out our appartment. In particular Louna has been very proactive and helpful and I would strongly recommend her services.

Julien · 31 July 2024

★★★★★ 5/5

Google

William Ward-Jones deserves the Nobel prize for services to estate agents. He dealt with the sale of our family home with respect, sincerity and patience at all times. Ours was a complex and challenging sale - not one for the faint hearted ! - and Will was incredibly supportive throughout the entire process. My sister and I always felt he was with us every step of the way. Most importantly was his communication - always proactive, available to talk to and navigated the complex relationship between buyer and seller with absolute professionalism. We genuinely can’t recommend him highly enough...

Philippa · 27 October 2018

★★★★★ 5/5

Google

Samantha Holton is a superb, professional with charm and a high level of competence and the reason that Knight Frank in Stratford is so well regarded. From the very start of our relationship she offered sound advice and during the selling process continued to guide us with clarity and good sense. It has been a pleasure dealing with Knight Frank and they will be on the top of our list in any property related matters in future. William & Pixie Warburton

William · 27 October 2018

★★★★★ 5/5

Google

Samantha Holton is a breath of fresh air to the world of estate agency. Nothing was too much trouble and she was the driving force throughout the whole process. I have absolutely no doubt that without her the complicated chain would have fallen through. I haven’t met such a warm, friendly and efficient person for a long time, she is a real credit to Knight Frank. Because of the wonderful way she looked after the sale of both my Mother’s and my property I wouldn’t hesitate to recommend Knight Frank to anyone who wants a company that really looks after you. Credit should also go to Norma who handled the viewings at my elderly Mother’s home. She not only made my Mother feel very relaxed and took all the worry out of her hands but also negated the need for me to be around. One of the viewers specifically asked me to pass on their high regard for Norma’s competence. Thank you both, it was really appreciated.

Mary · 27 October 2018

★★★★★ 5/5

Google

Almost from the moment Will (William Ward-Jones) crossed the threshold of our home we knew he was going to sell it for us. He is efficient, always friendly and polite - and business-like; he filled us with confidence. Will understood fully the best features of the house and was quick to identify the key elements that would appeal to the most suitable buyers. Will's knowledge of the market is excellent and throughout the marketing process we were listened to and kept informed as well as receiving weekly updates. His advice was spot on, his skill in negotiation is fab and his ability to keep things moving second to none! If you are looking for someone to sell your home, we fully recommend Will and the Knight Frank team.

Rolander · 27 October 2018