5/5
TrustpilotSupport with broken bathroom light switch
A very prompt response to my request and explanation of the process. The electrician contacted me the same day and came round to look at the job. It was completed the following morning.
Trusted Agent profile · Stratford-on-Avon
Hamptons Stratford-Upon-Avon Sales reviews in Stratford-on-Avon
★★★★★
1,570 reviews across 2 platforms
4-5 Union Street, Stratford-upon-Avon, CV37 6QT, Stratford-on-Avon, CV37 6QT
Part of Hamptons, see every office.
Hamptons's office in Stratford-on-Avon, at 4-5 Union Street, is rated 4.3 out of 5 across 1,570 reviews on two platforms, including 141 Google reviews rated 4.8.
Reviews
Every review we hold for the Stratford-on-Avon office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotDavid Whiting
David Whiting assisted with all our maintenance needs right from the start of our tenancy, assisting with all use of appliances and systems within the property. Really appreciated.
5/5
TrustpilotGreat group
Great group, very responsive, good workmen, Amy Goldstein is the best!
5/5
TrustpilotThanks Melanie
We have been dealing with Melanie for almost a year and she has always been excellent at dealing with any issues we've had whilst renting through Hamptons. Thank you.
5/5
TrustpilotVery Happy with Hamptons.
I've rented my property with Hamptons for 19 years, and the service I have had has been overwhelmingly positive, especially so in the last few years. I'd like to call out Annabel and George in particular who have been responsive, effective and just all around great to deal with.
5/5
GoogleVery professional service throughout. I had a viewing within 24 hours of making my initial query, and within a week I had a signed tenancy agreement. My agent, Renae, was very helpful throughout the process. Fast, responsive, and didn't have to visit the office once with everything online. Very happy - picking up the keys today!PositiveResponsiveness, Professionalism
5/5
TrustpilotI am a tenant and the property…
I am a tenant and the property management team is fantastic in their support to resolve any issues promptly. My property manager is relentless in helping sorting things out - top marks!
Agent replied · 25 October 2024
Thank you for leaving us a review, we will ensure the property management team are made aware of your kind comments.
1/5
TrustpilotDirty smelly rats increasing there…
Dirty smelly rats increasing there rents for familys who are suffering the cost of living crisis STAY AWAY FROM THESE DIRTBIRDS
Agent replied · 25 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotReliable and Responsive
We have had a very good experience with Hamptons and our property manager Jocelyn. She has been very proactive in dealing with any issues as they have arisen and arranging for quotes and repairs quickly and efficiently while keeping us informed of progress along the way.
2/5
TrustpilotUnpleasant correspondence with Selina…
Unpleasant correspondence with Selina Doran, when simply enquiring about a property. Judgmental and assumptive attitude about my situation, which left me with a decidedly bitter taste. Would not recommend.
5/5
TrustpilotJulian Powell
Julian Powell, who manages my flat in Clerkenwell, has done a superb job, especially in arranging a speedy clean between tenancies. I am very grateful for all his help and efficiency.
Agent replied · 25 October 2024
We are delighted to hear Julian has had such a positive impact on your experience with us and we look forward to sharing your feedback with him.
5/5
TrustpilotGreat service provided by Grace Campbell
Grace Campbell, who manages the property, dealt really well with our maintenance issue and sorted a washing machine replacement very promptly.
5/5
TrustpilotMy experience with Hamptons has been…
My experience with Hamptons has been with property management and my property manager has been Selen. She is efficient, prompt and always has the best interest of the landlord.
1/5
TrustpilotWe were repeatedly promised things by …
We were repeatedly promised things by the agent but as soon as we moved in (after first stressing us someone else was interested in the property) he pretended like what he has said never happened. Check the inventory report thuroughly as well as they had left things out. They use all the games in the book and make sure you get everything you are discussing in writing!
5/5
TrustpilotPatryk has given outstanding service…
Patryk has given outstanding service since he came into the job.It is a delight to have a comptent person to go to when things go wrong.Much better service than previously.
2/5
TrustpilotPoor service with change of tenants
Poor service with change of tenants. The person responsible did not coorodinate with the person who wrote the inventory report.
Agent replied · 25 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotBest experience
Yoanna helped me to find the right apartment in Bath, she is very helpful and professional.She tries her best to ensure you have the best and easiest experience to find your new home.Definitely would recommend her and The Hamptons if you are looking for a new place in Bath or Bristol.
5/5
TrustpilotEffective property management
Since Gemma Ward took over as property manager, our experience of the support delivered by Hamptons has returned to the levels of our initial years working with them. She is very responsive, thoughtful about the options available to address a problem, and follows up issues effectively.
5/5
TrustpilotHamptons Chiswick
Laylee, Emily & Justin have been fantastic in completing the sale of our property in Chiswick. It is rare to find an agent who actually believes they are selling a property and need to be informed entirely about what they are selling. All three were exemplary and got us a great price for our property. Highly recommended.
5/5
GoogleThank you to all the staff at Hamptons who have been so helpful from the moment I made an enquiry. A very professional team who guarantee an excellent service. Thank you.
Agent replied · 24 October 2024
Thank you for leaving us a review. We take customer service very seriously and as a result it is wonderful to hear that the team had such a positive impact on your experience with us. Feedback is very important to us and we look forward to sharing your review with the team. Thank you again!
5/5
GoogleAs a landlord I use Hamptons property Management and they provide an excellent service through Katie who is also very proactive. So expect the exceptional as this is what is delivered.
Agent replied · 24 October 2024
Thank you for leaving us a review. We take great pride in our management services and are delighted to read such wonderful feedback about the team. Customer service is very important to us and we are thrilled to hear you have received a 5* service! Thank you again.
5/5
TrustpilotAt last a good estate agent Pippa Kilby-Hamptons Godalming
I viewed a property recently in Godalming and it was really refreshing to have an agent (Pippa Kilby - Hamptons Godalming ) who absolutely knew what she was doing, had researched the property and had answers to all my questions. Unfortunately it is rare to find someone like this these days.
5/5
TrustpilotVery good experience overall
I rented with Hamptons for 4 years in West Hampstead. Our property manager (Holly) was always helpful and responsive and any small issues with the flat were sorted out fast. Moving out was also smooth and we got our deposit back without hassle. Very good experience overall
1/5
TrustpilotHamptons Whetstone AVOID
Hamptons Whetstone branch never showed for the viewing as arranged. I'll be buying my property through someone else.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Hamptons Stratford-on-Avon won ESTAS awards in two years, most recently 2018.
ESTAS winner in two years: 2017, 2018.
ESTAS awards by year, 2017 to 2018
2018 1 Best in County ESTAS 2018 winners
- Best in County (1)ESTAS 2018
- Warwickshire: Lettings (Landlords)
2017 1 Gold and 1 Best in County ESTAS 2017 winners
- GoldESTAS 2017: Lettings (Landlords), West Midlands (Staffordshire, Warwickshire, West Midlands)
- Best in County (1)ESTAS 2017
- Warwickshire: Lettings (Landlords)
Source: ESTAS winners lists, as published, linked by year.
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Tell us what you need and we'll put you in touch. Hamptons Stratford-Upon-Avon Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stratford-on-Avon.
Questions about Hamptons Stratford-Upon-Avon Sales
Has Hamptons Stratford-Upon-Avon Sales won any awards?
Yes. Hamptons Stratford-Upon-Avon Sales won Best in County (Warwickshire) at the ESTAS 2018 awards, and 2 other industry awards since 2017.
