Every review we hold for the Stow-on-the-Wold office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service for end of tenancy
Shannon Adjei provided excellent service to us when we reached the end of our tenancy. She set out the process and requirements in detail, which was very helpful and made our move so much easier. She also arranged for a prompt check out report and then facilitated the repayment of the deposit promptly and effectively. She was a pleasure to work with and I would recommend her.
Vanessa · 12 April 2024
Agent replied · 25 December 2024
Thank you for your wonderful review! It was a pleasure assisting with your end of tenancy and I’m glad I could make the process smoother for you. Best wishes! Shannon
★★★★★ 5/5
TrustpilotCharlie & Kev from Notting Hill office…
Charlie & Kev from Notting Hill office were excellent agents - fast in response, scheduling the visit, and answering questions over the phone/email. During the visit they were professional, friendly, and earnest in sharing info about the property. They made the visit enjoyable. They were also efficient in handing me over to the rest of team to execute on the rental. Cheers guys!
Michael · 26 June 2024
Agent replied · 25 December 2024
Thank you very much, it was a pleasure working with you. I hope you enjoy the new job and wish you the best of luck.
★★★★★ 5/5
TrustpilotWe let 2 properties with KF and had a…
We let 2 properties with KF and had a very good experience with their property mgmt. In particular, Jane Wallworth and her team are extremely helpful, responsive and oriented to detail. Working with Jane is definitely one of the reasons for us choosing KF. Best regards, Guillermo and Tamara
Guillermo · 28 March 2021
Agent replied · 25 December 2024
Dear Guillermo and Tamara, thank you so much for your kind comments, they really are appreciated. Kind regardsJane
★★★★★ 1/5
TrustpilotHolding a rental deposit of over £20k…
Holding a rental deposit of over £20k after my family exited a rental property rented by KF. The property was left better than it was given to us and we have waited over two months for the deposit to be refunded. The individuals dealt with at HQ have been terrible and made my wife's life a living hell this past month....
Brendan · 29 July 2024
Agent replied · 25 December 2024
Brendan, We are sorry to hear about your experience with the end of your tenancy. A member of the team will contact you shortly. Please accept our apologies again. Knight Frank
★★★★★ 5/5
TrustpilotKnight Frank are very professional and reliable
The staff at Knight Frank are very professional and reliable.It is very reassuring to know that every time I have a detailed question, they respond quickly and politely.I had recently communicated with them by email, but they followed up with a phone call to help me resolve my housing concerns.They are a trusted partner who always provides a great customer experience.
中村司 · 20 July 2024
Agent replied · 25 December 2024
Dear Mr NakamuraThank you for your kind words. It's always a pleasure assisting you. If there's anything else we can do to help, please don't hesitate to let us know.Japan Desk Team
★★★★★ 1/5
TrustpilotAwful experience Property management
Unfortunately it’s not first time when I found in monthly Knight Frank Landlord statements expenses which I did not authorised , I did not receive even any information about issue or quote. For example last example cost me £335 for new blind - it’s not urgent issue, why my property manager Pritesh Makwana did not inform me about issue and give me quotes in advance for approval? I got contract with Knight Frank for letting and property management but unfortunately I did not receive regular updates. Also I have to mention that quotes usually are extremely high and not competitive. Very disappointing in Knight Frank Standards in property management I send email according this issue to property manager with copy to regional manager but unfortunately - no reply as usual .
Sergey · 16 May 2023
Agent replied · 25 December 2024
Dear Mr Zemlaysnikiy, We are really sorry to hear about your experience. Please reach out to complaints@knightfrank.com so we can look into this matter further. Please accept our apologies again. Knight Frank
★★★★★ 5/5
TrustpilotHighly recommend Sarah Freeman for…
Highly recommend Sarah Freeman for diligent and responsive property management.
Andrew · 6 September 2024
Agent replied · 25 December 2024
Hi Andrew, thank you so much for your kind review. It has been a pleasure to work with you. If ever needed, I will be here to help. Kind regards,Sarah
★★★★★ 5/5
Trustpilot5 stars
Big thank you to Jocelyn who has been very patient with me and very helpful during my tenancy.
Mazen · 12 April 2024
Agent replied · 25 December 2024
Hi Mazen,Thank you very much for taking the time to provide this review. I’m grateful for the opportunity to assist you. If you have any questions, don’t hesitate to reach out.Kind regards,Jocelyn
★★★★★ 5/5
TrustpilotVery happy with the service provided by…
Very happy with the service provided by the.team. Brigette from Renewals helped to negotiate the increase of rental payment with no hassle and no time spent from my side. Ery convenient service
Alex · 22 May 2026
★★★★★ 5/5
TrustpilotVery helpful and professional
I had a great experience working with Michelle Henry, our property manager. She was extremely professional, always prompt with her communication, and went above and beyond to ensure everything was handled smoothly. Her helpful attitude made the entire process stress-free. I would highly recommend her services to anyone looking for a reliable and dedicated lettings manager.
JL · 30 September 2024
Agent replied · 25 December 2024
Dear Julie, thank you for taking the time to write a review and your kind words. I am very pleased you were happy with the service provided to you. It was a pleasure working with you. I wish you all the very best. Kind regardsMichelle
★★★★★ 5/5
TrustpilotKatie Shaw was the best
Katie Shaw was the best, professional, and honest and kept us up-to-date through out the process. Katoe knows her stuff!
Dan · 22 February 2024
Agent replied · 25 December 2024
Dear Dan,Thank you so much for your lovely feedback, it was such a pleasure working with you and Rachael on your property. You were both so responsive throughout the whole process, and I look forward to working with you again in the future! If you need anything we are always around to help!Best wishes, Katie
★★★★★ 5/5
TrustpilotGreat experience
Very helpful, efficient and communicative through the entire process! Thank you Louna
Charles · 22 July 2024
Agent replied · 25 December 2024
Thank you for your kind words Charles. I wish you and Tim and smooth move-in and many happy years in the new loft. Kind regards,Louna
★★★★★ 5/5
TrustpilotGreat support at end of tenancy
Great support at end of tenancy. Thank you Jocelyn.
LB · 10 September 2024
Agent replied · 25 December 2024
Thank you very much for the review LB. I'm glad I could support you through the end of your tenancy. Wishing you all the best in the future!Jocelyn
★★★★★ 5/5
TrustpilotGreat working experience with Mo Govani
I have had the privilege of working with Mo Govani who is managing our property over the last years and I have been super pleased with his responsiveness, his bias for action and proactive approach to solving issues with my tenants. As we on board a new tenant on Aug 15, I look forward to working again with Mo.
Uwem · 7 August 2024
Agent replied · 25 December 2024
Thank you Uwem for your kind words. I also look forward to working with you in the future. Mo
★★★★★ 5/5
TrustpilotVinnie from Renewals was extremely…
Vinnie from Renewals was extremely helpful in the entire process of lease renewal and answered all my queries swiftly.
San · 6 March 2024
Agent replied · 25 December 2024
Dear San,It was a pleasure to assist you in your renewal.All the best for the future.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotI am thankful to have such talent on my account
My thanks to Michelle Henry for her excellence in the management of my flat. Her proactivity, intelligence in action, and follow-up are superb. For an overseas owner, this provides such peace of mind.
David · 3 March 2023
Agent replied · 25 December 2024
Dear David, Thank you for your kind words, it has been a pleasure working with you so far. I look forward to being of further assistance to you going forward. Kind regardsMichelle
★★★★★ 5/5
TrustpilotEleanor was professional and very…
Eleanor was professional and very helpful throughout the enquiry process. Thanks.
Jake · 25 July 2024
Agent replied · 25 December 2024
Thank you so much for taking the time to leave a review, your feedback is much appreciated. All the best in your new apartment
★★★★★ 5/5
TrustpilotWonderful
Beth T worked tirelessly to find us the right property. They offered conventional and also some out of the box stuff, collaborated across teams and offices. Great knowledge of the area and the market. Patient and through, Beth T was absolutely wonderful in her work and communication really highly recommend her and them as a whole company.
Jon · 27 August 2024
Agent replied · 25 December 2024
Thank you for your kind words Jon. Working with you has been an absolute pleasure, and no doubt our paths will cross again in the future. Best of luck with your continued Knight Frank journey, you are in good hands with our Tower Bridge team! Best, Beth
★★★★★ 5/5
TrustpilotHelpful and easy
Oscar was super helpful, found a great apartment immediately
Ali · 26 August 2024
Agent replied · 25 December 2024
Thank you very much for your review, it was a pleasure to find you a property so quickly. Oscar
★★★★★ 5/5
TrustpilotSummer was super helpful in negotiating…
Summer was super helpful in negotiating our letting - would definitely recommmend!
Jack · 5 July 2024
Agent replied · 25 December 2024
Dear Jack, Thank you so much for your kind words, I am delighted we managed to do everything with such a tight turn around, I do hope you love your new home.Best wishesSummer
★★★★★ 5/5
TrustpilotQuality work by Henry Nwokejiobi, Property Manager
I am very impressed with the way the property manager assigned to me, Henry Nwokejiobi, handled the situation in relation to the tenant. He was very composed, calm and determined to assist. It seems to me that such quality of work can only come from someone who has the compassion towards his work striving them to get the work done.
MN · 4 July 2024
Agent replied · 25 December 2024
Thank you very Much Mike, for your kind words. This is much appreciated. I will endeavour and continue to give my all in delivering a High level of service to you as a Knight Frank Client.
★★★★★ 5/5
TrustpilotRegvita has been super helpful and…
Regvita has been super helpful and communicative throughout our whole relationship. Definitely recommend.
Caroline · 14 June 2024
Agent replied · 25 December 2024
Thank you so much for your lovely review. I am pleased I was able to help out.Regvita
★★★★★ 5/5
GoogleWe recently purchased a property through KF. The experience was positive in every aspect from start to finish. Both Helen and Leigh were friendly, efficient and true professionals. Helen was a joy to work with, always swift with her responses to any of our enquiries. She went above and beyond for us, especially during the pandemic that we are currently experiencing. We would highly recommend their services and we are very happy with our new home. We hope to use them again with any future purchases we may make.
Gemma · 23 October 2020
★★★★★ 5/5
GoogleWe have had what we consider to be a most positive experience with the Knight Frank team in Stow on the Wold on the sale of our property. Our sector of the housing market has proved to be far from easy but KF managed to bring us a stream of potential buyers. Information about viewings was always accurate and most importantly this was even more true of follow-up. If our lead contact was not available, someone was always ready and able to step in. This was a real team effort! Nevertheless we most make special mention of Helen Waddilove, who is a true property professional, and became a totally reliable interface between seller, buyer and legal representatives. Thank you Helen, Leigh and the team at KF in Stow.
Graham · 23 October 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
