Every review we hold for the Stourport-On-Severn office, from every platform, shown as written. First names only.
★★★★★ 5/5
Google5/5 Stars, Highly Recommend from us!
We had a fantastic experience with Phipps and Pritchard during our recent property purchase. From start to finish, the entire team was incredibly friendly and helpful, making the stressful process of buying a property feel smooth and manageable to us.
The Phipps and Pritchard team were extremely accommodating when it came to arranging viewings, always working around everyone’s availability to ensure we could see the property without any hassle.
The team was extremely supportive during the offer stage liaising between ourselves and the sellers. They kept us updated throughout the entire purchase process, liaised efficiently between all parties, and were always on hand to answer all questions.
We cannot thank Phipps and Pritchard team enough for their professionalism and brilliant customer service. If you are looking for a reliable and supportive estate agent, we can highly recommend Phipps and Pritchard from our experience. Special thank you to Carly, Stuart and Julie.
Mark · 20 September 2026
★★★★★ 5/5
GoogleI sold our house through Phipps and Pritchard in Stourport. Although the process took a while through no fault of the agents I would recommend Phipps and Pritchard in Stourport. They were professional, friendly and kept in contact throughout the process. Special mention to Halenka Rathbone and Julie Reynolds who were my primary contacts but I'm sure they work with a very capable team.
Dave · 11 June 2026
★★★★★ 5/5
GoogleTruly excellent service throughout, initally by Nick Millinchip who supported us in putting the house on the market and using his vast experience to guide us, to making good decisions. Julie Reynolds and her team in Stourport office were outstanding , clear communication , balanced guidance and without doubt the best service you will ever receive, whilst selling or purchasing a property . Thank you Julie we sincerely appreciate your care and attention.
Alison · 17 February 2026
★★★★★ 5/5
GoogleNick and his team successfully sold for us a plot of land with planning consent. It was a very smooth process, with fair and honest advice along the way. I would definitely recommend Phipps and Pritchard to others.
Gemma · 11 June 2026
★★★★★ 5/5
TrustpilotFYI, Cam’s fantastic! 👌
Ah, what an experience! From the get go everything has been spot on! Cam is an absolute pleasure to speak to and nothing ever seems too much. The communication is clear, the responses come fast, and I’ve been kept in the loop the entire process. And nothing beats speaking to someone that you know will always meet you with a smile and talk to you like the human you are, no ‘robotic’ responses from anyone we’ve had to speak to, everyone has just been so warm and welcoming! We look forward to this new tenancy with having Phipps & Pritchard on board, we know we are already in great hands! ☺️
Amy · 8 December 2023
Agent replied · 28 July 2025
Thank you for your feedback, we really appreciate it. I will make sure Cam receives it.
★★★★★ 5/5
GoogleNick Millinchip, Phipps & Pritchard's (Stourport) Chartered Surveyor came to do a probate valuation on the property. He was very friendly and courteous and we decided to use Phipps & Pritchard as agents for the house sale.
Halenka and Julie kept us fully informed during the whole process and the house sale went through very quickly.
We were delighted with the outcome. Thank you all for all your help and support!
Gail · 5 August 2025
★★★★★ 5/5
TrustpilotIncredible Team!
The staff are friendly and were very helpful sorting out my property. Highly recommend! Especially Zoe on sales and Reiss if you need assistance with renting
Barney · 4 December 2025
Agent replied · 25 December 2025
Thank you for your kind review and recommendation. We’re pleased to hear you had a positive experience, and we’ll be sure to pass your feedback on to Zoe and Reiss.
Kind regards
Tom
★★★★★ 1/5
TrustpilotNot professional
We viewed a property through them and had an agreement in principle accepted, which they confirmed in an email while we awaited the sale of our own property. We understand that this was an agreement in principle, and if another offer came in that could proceed, the property could be sold.
We forwarded the email to our estate agent so they could inform potential buyers that we had this agreement.
Then one morning, while checking the property market, we noticed that this property had been sold subject to contract. We were disappointed that they hadn’t informed us of this, and we found out this way. We contacted the office, and they said someone would get back to us, but no one did. There seems to be a pattern there. They appear very friendly, but as soon as you’re not of used to them, their tone changes.
In reply to your reply, please see below. We have copies of the email that you sent confirming the offer would be acceptable provisionally. I have also contacted your office and can supply copies of the email although you should have them.
I have had another request to supply more information. I have as stated contacted your office and I will email you personally a copy of what you sent me. It appears that you are trying to just keep on asking for information to try and get this honest and genuine review removed.
Our Ref. ZH/KID220190
Date. 13 th January 2025
Mr K
Dear Mr k
Re xxxx
Further to our telephone conversation earlier today I can confirm that the vendor has indeed reported back in respect
of your increased offer £xxxsubject to contract.
Our vendors instructions are such that your offer at this level of £xxxx would be acceptable, however only at such
point that you are proceedable by way of having a sale agreed to a complete chain and as long as number x is still
available at such time.
Assuring you of our personal attention at all times.
Yours sincerely,
Zoe Herbert DipREA FNAEA
Senior Partner
On behalf of Phipps and Pritchard with McCartneys L
Kor · 19 September 2025
Agent replied · 25 December 2025
Thank you for leaving your feedback. We’ve been unable to locate the property you’ve mentioned in our records, and it’s possible there may be some confusion with another agency.
We take every client experience seriously, so if you did work with us, please contact us directly on 01562 822244 so we can investigate and address your concerns.
Kind regards Zoe Herbert Senior Partner.
★★★★★ 5/5
GoogleNick Millinchip is a well-known Chartered Surveyor and has 25 years of experience in the Wyre Forest property market. He expertly undertook a residential property valuation for me, and I couldn’t be more pleased with the service. The report was delivered on time, and clearly laid out, with high quality supporting evidence, making it easy to understand. Unhesitatingly recommended to anyone needing an accurate and reliable property valuation.
Candice · 12 July 2025
★★★★★ 5/5
TrustpilotHonest & Professional
I engaged Phipps & Pritchard (Stourport), on the advice of my solicitor, when I needed to sell my deceased father’s bungalow. From start to finish Nick acted professionally and honestly, and the sale was completed without a glitch. I also received superb support from Julie and the team. I would, without doubt, use P&P again, and recommend them to anyone else selling a property.
Colin · 11 March 2024
Agent replied · 28 July 2025
Thank you for your feedback, we really appreciate it. I will make sure our Stourport office receives it.
★★★★★ 5/5
GoogleNick Millinchip sold my home in Highley and put a lot of time and effort into the photographs and descriptions to showcase the riverside position. Julie & Carly at the office kept me well updated at all stages. A very accomplished and experienced team. Highly recommended. The team were always available to help and guide throughout the whole process.
Jacqueline · 11 September 2026
★★★★★ 5/5
TrustpilotA1 service
We have used the services of Phipps and Pritchard as our letting agents now for 10 years on our rental portfolio. The professional,friendly and efficient service that we have received during this time has been excellent,rent paid on time,any issues resolved quickly,Gemma and her team have been outstanding .
Would recommend the company to any potential landlord.
Paul · 23 June 2023
Agent replied · 28 July 2025
Thank you for your feedback, we really appreciate it.
★★★★★ 5/5
GoogleDealt with experienced Chartered Surveyor - Nick Millinchip MRICS - who sold a development site for us. Nick was also involved in giving advice and at the pre-planning stage.
Holly · 17 December 2025
★★★★★ 5/5
GoogleWe instructed Phipps & Pritchard to deal with the sale of my late Father’s house, for which I was Executor. We dealt with Nick Millinchip, an experienced Chartered Surveyor, based at the Stourport office. We trusted Nick’s advice to put the house for sale by public auction rather than an online auction. This trust was fully repaid when the property was placed for sale by public auction in a live sale at Stone Manor, with a guide price of £145,000, yet incredibly , actually achieved a hammer price of £212,000. Therefore I would simply say that having also sold other homes under the same circumstances as an Executor, but using different agents,Phipps and Pritchard Stourport exceeded my expectations and would not hesitate to use them again or recommend them to anyone
Tony · 11 October 2023
★★★★★ 5/5
GoogleNick and his team.provided a really excellent service in helping us sell our late parents' house.
Although, for various reasons, we made a judgment call to sell at auction, we were guided seamless through the process at every stage and, only 8 weeks from instruction, the property sold at the reserve. The marketing was very strong and, we felt good value for the fee.
We could have gone to auction via another route but P and P regularly hold their own auctions and are clearly very professional and experienced. Highly recommended.
Jackie · 11 October 2023
★★★★★ 5/5
GoogleUsed Phipps and Pritchard with McCartney's Stourport office for house sale. Excellent considerate service from all the staff. Nick, Julie and Halenka kept me fully and promptly informed. They provided sound advice and patient support with questions and concerns throughout sale negotiations and conveyancing alleviating the stress entailed. Have used this office previously and would do so again.
Ian · 11 October 2024
★★★★★ 5/5
TrustpilotRecently rented a property through…
Recently rented a property through Phipps and Pritchard and they were fantastic throughout! As a first time renter it was very new to me but Tom and his team were on hand at any given time to make the process as smooth as possible! Would highly recommend.
Mike · 16 June 2023
Agent replied · 11 June 2024
Thank you for your feedback, we really appreciate it.
★★★★★ 5/5
TrustpilotExcellent and professional service
Phipps and Pritchard have managed our property portfolio for many years. Gemma and her team are extremely helpful and any queries are dealt with promptly and efficiently. They provide an excellent friendly and professional service, and I would highly recommend them for property rentals and sales.
Robert · 22 June 2023
Agent replied · 28 July 2025
Thank you for your feedback, we really appreciate it.
★★★★★ 5/5
GoogleHighly recommend Nick at the Stourport office in dealing with my partner's dads house sale. When arranging valuations Nick was punctual, friendly and very knowledgeable regarding property sales and valuations. All in all very happy with phipps and Pritchard Stourport Inc the office staff, Julie and Helenka and would certainly recommend them for house sale/purchase.
Natalie · 11 October 2024
★★★★★ 5/5
TrustpilotProfessional and prompt customer care…
Professional and prompt customer care and never need to call them back to follow up my request.Hence I could trust them for their customer care.Sam and her team did their best when I needed their help.
Once again thank you all and best wishes.
Thiruneela · 31 July 2023
Agent replied · 28 July 2025
Thank you for your feedback, I will make sure Sam receives it.
★★★★★ 5/5
GoogleUsed Nick Millichip for my house valuation.
Nick is a highly experienced RICS Registered Valuer and have no hesitation in recommending him to others.
James · 17 October 2025
★★★★★ 5/5
GoogleSuperb local Estate Agent who If you live in Wyre Forest and want to sell or buy a new home, you will find hard to beat.
We recently completed on our new home after over a year on the market. We decided to go to Phipps and Pritchard after nine months of wasted time with a well know national and a local Agent.
Phipps and Pritchard will
1. Provide an accurate valuation
2. Provide excellent photos and descriptions
3. Not waste your time with unrealistic viewings
4. Most important to us was the support given during the conveyancing phase.
Very professional and highly recommended.
Trevor · 26 July 2025
★★★★★ 4/5
TrustpilotCommenting as a Tennant
Commenting as a Tennant, staff we have dealt with have been polite and helpful, any issues are reported to our landlord very quickly and sorted. Thank you to the team.
Nick · 8 September 2026
★★★★★ 5/5
GoogleFirst class service from the team. Nick provided sound advice regarding the valuation and Julie kept us well informed throughout the whole process.
I would definitely reccomend Phipps and Pritchard to anyone.
Louise · 12 July 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.