Trusted Agent profile · Stourbridge

Walton & Hipkiss Stourbridge reviews

4.4

★★★★★ Great

74 reviews across 2 platforms

Hagley Road, Stourbridge, DY8 1QH

Walton & Hipkiss's office in Stourbridge, at Hagley Road, is rated 4.4 out of 5 across 74 reviews on two platforms, including 63 Google reviews rated 4.3.

Google logo

4.3 / 5

63

Reviews on Google

This office

Facebook logo

5.0 / 5

11

Reviews on Facebook

This office

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Reviews

Every review we hold for the Stourbridge office, from every platform, shown as written. First names only.

5/5

Google

From the three agents who valued the property we needed to sell Alice from Walton & Hipkiss was the most enthusiastic and seemed confident that she could get more for it than the other two agents. Once on the market Claire was very communicative and towards the end of the sale process Jo kept her finger on the pulse by keeping a dialogue going with all parties. Overall, a very professional service and nice people to deal with. I would recommend the team at the Stourbridge office without a second thought. Our thanks to you all.

Keith · 31 May 2021

5/5

Google

Jack, Lydia, Ingrid and Brett were all very pro-active in ensuring a swift transaction to secure a move to my dream home. Excellent service. Thank you all.

Marni · 5 April 2025

5/5

Google

I had dealings with Lydia and Jack from our recent purchase after living in our previous home for 31 years and all I can say is they have been amazing very helpful and helped us all the way ...Thankyou both for all your support ...Would 100% recommend

Mandi · 28 November 2025

5/5

Google

I recently completed a sale with Walton and Hipkiss and was very happy with the quality of service from start to finish. A special mention for Jack and Lydia who were especially helpful throughout

David · 26 February 2026

2/5

Google

I arranged a viewing of a property to let. Went to see it and met the agent. I expressed interest the next day and wanted to proceed. Since then, my communication with them has not been responded to either by phone or email. After several calls to them, I'm none the wiser as to the progress of the said property to let. Just unbelievable!

Vera · 13 October 2023

Agent replied · 31 May 2023

We would like to further investigate this. Can you please advise us what property you are referring to and we can then investigate this. Thank you.

5/5

Facebook

We recently sold our old property and bought another both through Walton & Hipkiss estate agents, Alice and her team are a credit to the company absolutely faultless service, nothing was too much trouble regarding viewing our new property to measure up for blinds etc, they were also quick at responding to calls and emails, I would highly recommend to anyone wishing to sell or purchase a new home

James · 12 March 2021

5/5

Google

Jack was extremely helpful at every stage of the buying process. Nothing was too much trouble. Big thank you to the team!

Chelsea · 6 December 2024

5/5

Google

Walton & Hipkiss recently sold our house. The property had been on the market for 18 months with little interest. However, Jack and Lydia in the Stourbridge office were much more proactive and innovative. They used social media and creative signposting to arrange more viewings, which resulted in a sale in just six months. I would highly recommend them.

Phil · 5 April 2025

5/5

Facebook

Recently sold our old house and bought a new one through W&H and can’t recommend them highly enough. Dealt mostly with Jo and Alice and they’re both lovely and super helpful! We didn’t have the greatest time due to the chain, but can honestly say that Jo went above and beyond so many times and is a credit to the company! Probably couldn’t have done it without you being so proactive and helping so much, thank you all for your help and efforts, it’s hugely appreciated and would definitely recommend to family and friends. 😊

Dave · 9 April 2021

Agent replied · 23 April 2026

Thank you for the comment Dave this is much appreciated we hope you and Becky settle into your new home.

5/5

Google

My dealings with Jack and Lydia at the Stourbridge branch were professional and efficient. They did everything possible to make sure my purchase went smoothly

Michelle · 26 February 2026

5/5

Facebook

We used them to sell ( well as from yesterday) my mother in laws house. Which may i say was highly emotional and stressful for us as a family. Theywere great, helped all the way, by always giving us feedback on the viewings. Helpful always there to give advise. We would highly recommend this amazing team. Many thanks Eve, freddy and team Ade,Hayley and Gavin Pardoe

Hayley · 6 October 2016

5/5

Google

Walton & Hipkiss were excellent with me , helping purchase my property. They kept me informed & everyone was friendly & professional. A special mention for Jack & Lydia. Many thanks, regards Phil.

Philip · 29 September 2025

5/5

Google

Bought our property through them and they were fantastic from start to finish. From the first viewing until we completed we were always kept up to date with what was going on. Phone calls and emails were always answered asap and anything that needed chasing was done. Highly recommend, very friendly and professional. Thank you all so much.

Linda · 13 October 2024

5/5

Facebook

Having recently used Walton & Hipkiss I have to say how professional the staff were. Jo Bill was very efficient & all call were always returned nothing was too much trouble, made the process of selling hassle free. Thanks Jo & Alice.

Mel · 9 November 2020

5/5

Google

Great communication thanks for everything

Adrian · 28 December 2025

5/5

Google

Walton and Hipkiss Stourbridge office were absolute pleasure to deal with from Alice , valuing my property to Jo Bill seeing the sale through. The chain took far longer to complete than I expected and at times was frustrating and stressful, through no fault of my agent. Jo was on the ball all the time, chasing and was very patient and reassuring. Marketing and Video of my property was excellent . Definitely would use WH again

Helen · 26 March 2022

5/5

Google

Walton and Hipkiss Stourbridge office were absolute pleasure to deal with from Alice , valuing my property to Jo Bill seeing the sale through. The chain took far longer to complete than I expected and at times was frustrating and stressful, through no fault of my agent. Jo was on the ball all the time, chasing and was very patient and reassuring. Marketing and Video of my property was excellent . Definitely would use WH againPositiveResponsiveness, Professionalism

Helen · 24 August 2021

1/5

Google

Extremely unprofessional!!! They rejected any verified ID copy from overseas solicitor and even UK solicitor and kept requesting buyers to have ID verified by the bank for performing due diligence check, while the bank reiterated that they DO NOT offer such service. When the buyer responded that he could have a UK solicitor to clarify the requirement under AML regulation. W & H just ignored it and the transaction fell through ultimately.

Yip · 26 March 2022

5/5

Google

A great professional team - always available at the end of the phone and a jolly good bunch of people. They have kept us informed throughout the whole process and although it was all stressful they were able to put us at ease and gave us a lot of confidence and reassurance. Their fees were very competative and we have no hesitation in recommending Walton and hipkiss. Many thanks for all your help and support.

Tung · 26 March 2020

5/5

Google

Fantastic estate agents. Joel did everything possible to secure our property and put up with me annoying him every week until completion. Thanks Joel! :)

Victoria · 26 March 2020

5/5

Google

Aimee is just the best. Would highly recommend. Always there for you. She's a top girl and if anyone deserves a pay rise it's her.

Elliot · 26 March 2020

5/5

Google

We recently used Walton and Hipkiss to manage the sale of my mother's house and throughout the process I found them professional and easy to deal with. Their knowledge of the local market was very good, they kept us well informed, the price achieved was good and it was a very smooth process all the way through. I'd thoroughly recommend.

Phil · 26 March 2022

5/5

Google

I was really impressed with Walton and Hipkiss. Within three weeks of viewing a property I liked, I had the keys and moved in. I am grateful to Eleanor Hipkiss in particular was able to answer any queries I had prior to moving promptly. I would reccomend this Estate Agent to a friend

Andrew · 26 March 2022

5/5

Google

I have to say the service provide from Walton and Hipkiss, and in particular Jo Bill, was exceptional. We had quite a chellenging chain and Jo and the team really went above and beyond to make sure everything kept moving and all parties were communicating. I couldn't recommend them highly enough.

James · 26 March 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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