Ian Perks Estate Agents Stourbridge reviews

★★★★★ 5/5

Google

Working with the Ian Perks Estate Agency was an absolute pleasure from start to finish. In particular, James Harris impressed me from the very first meeting. This was the first time that I was involved in selling a property, which was in fact my parent’s house. He was very patient and answered all my questions with clarity and patience. He always made himself available to advise me not just on the sale of the property, but also matters concerning the preparation of the home for viewings, clearance of the contents, and a myriad of other items. He demonstrated a deep understanding of the property market and guided me confidently through every stage of the process. James and his colleague Claire Orange worked incredibly well together as a team and their knowledge was evident in the advice they provided, helping me make informed decisions without ever feeling pressured. Communication was always clear, prompt, and professional, which made what can often be a stressful experience feel smooth and manageable, despite the fact that this particular situation was unusual in that it involved a few Power of Attorneys and also that I was overseas for the majority of the time. James gave extremely useful feedback on each and every viewing, and his assessment led to a successful sale. James and Claire took the time to answer all my questions thoroughly and ensured I felt supported throughout. I would highly recommend their services to anyone looking for a reliable, knowledgeable, and genuinely helpful estate agent.

Deborah · 25 March 2026

★★★★★ 5/5

Google

Selling the family home can be difficult in so many ways so we went to Ian Perks because of their excellent reputation. They did not let us down, providing excellent advice from attentive & courteous staff, helpful always and thoroughly knowledgeable. I want to recommend the work of James Harris for his sound advice and up to date knowledge of the local housing market. At all times his professional approach, manner and guidance was so appreciated by me and my family; it helped smooth a difficult process of selling our old family home. James has excellent skills which combined with his patience, professional courtesy and understanding made us all the difference to us as a family. James Harris was always approachable, calm and considered in his approach. I cannot recommend James Harris highly enough.

Gordon · 25 March 2026

★★★★★ 5/5

Google

I had a great experience renting through Ian Perks, Riegan made the process easy and smooth from start to finish. She was always available to answer any questions I had, and kept me well informed throughout the process. I greatly appreciated how relaxed and stress free she made the process. I would definitely recommend them to anyone.

Frankie · 25 March 2026

★★★★★ 5/5

Google

Really pleased with the professional and enthusiastic service provided by James and his Lettings Team.James was polite,patient and went to great lengths to explain each process of lettings to us and also was very helpful and reliable in sorting out problems which occurred along the way.Communication was very quick.I would recommend James and his Lettings Team.Thanks.Rob&Michelle.

Robert · 15 March 2026

★★★★★ 5/5

Google

Fantastic experience with Ian Perks when recently purchasing a property from them. During an annoying process which was due to the vendors solicitors, the Ian Perks team particularly Claire Orange chased the vendors solicitors throughout the get the purchase over the line in a much more timely manner.

Dom · 1 April 2026

★★★★★ 5/5

Google

James at Ian Perks is both professional and friendly. He is approachable, and will help with all aspects from applying for tenancy to supporting me with any issues. I have dealt with James for many years now and I honestly could not recommend him more. Thank you for your support.

Julie · 25 December 2025

★★★★★ 5/5

Google

The team were great from start to finish. James was our initial contact and Claire saw everything through to the end. I would highly recommend Ian Perks and will definitely ask for their professionalism next time we move.

Simon · 18 March 2026

★★★★★ 5/5

Google

10/10 not enough stars! 🌟 wow! The most humble and down to earth estate agents you could ever think of. The lovely Claire has gone above and beyond for my family and given us hope that no matter what never give up🌈 she was honest and thorough throughout the whole process. No matter what the situation is Ian perks will not judge or turn you away. Infact they will guide you and support you. Claire has been amazing and without her this couldn’t have been possible she’s a credit to the company and deserves to be recognised for her hard work and her passion and commitment to her job, thank you ☺️

Shazana · 1 October 2024

★★★★★ 5/5

Google

Been with ian perks for around 8 years and they are fantastic! Staff are always friendly and polite and very helpful. I wouldnt use another estate agents definitely 5* Tracey shout out to Teri, Aymee and James top people and always there when needed amazing team 💪 …

Tattoo · 17 October 2025

★★★★★ 5/5

Google

Perfect! From initial interaction through to sales closure, the staff were excellent. Specific mention to Claire who handled all queries from purchaser's solicitor with great efficiency that ensured our Sales went through. Highly recommend

Lynn · 15 February 2026

★★★★★ 5/5

Google

I can’t thank Claire enough for everything she did! She was always at the end of the phone to help me buying my next house, nothing was ever a bother for her and everything was sorted promptly. Would highly recommend Ian perks! And once again thankyou Claire for putting up with me and my phone calls.

Loren · 15 April 2026

★★★★★ 5/5

Google

Riegan is amazing. She is so knowledgeable, her attention to detail is second to none and nothing is ever too much trouble! Thank you!

Jade · 1 April 2026

★★★★★ 1/5

Google

The Worst letting Agency! Rented for 20 years and they never did any repairs even essential repairs despite 15 years of structual disrepair, raining in, to the point of rain water dripping onto beds from ceilings and water running down walls. All windows blown to the point of being unable to see out of them. The downstairs toilet flooded into hall 5 years ago, causing damage to walls, tiling woodwork and black mold. repairs never carried out despite 3 or 4 quotes for the work to be done. Excuse after excuse. "They couldn't get contractors" The same toilet regularly flooded the garage despite years of reporting to them, nothing ever repaired. Ours and Owners property damaged. Blamed us for damage to owners property despite it being flood damage from numerous flooding of toilet into garage. They refused to replace carpets despite them being threadbare even on stairs on over 30 year old carpets. Allowed owner to continue paying for service of the alarm system for 13 years even though their contractor had cut the main control unit off the wall to put smart meter in. Again reported annually handed in alarm company letters to Perks, Owners was never informed. Nor were the letters passed on to owners. After leaving the property blamed us for all damage. Refused to pay back our deposit. When meeting to hand keys back Perks then turned up with roof contractor! Avoid Ian Perks Letting Agency at all cost ! All exterior wood rotted to the point of crumbling off roof, then had the said rotten exterior wood covered with PVC 3 weeks after we moved out. To mak it look pretty for owners By fluke, met the owner and told them everything. While Perks was there! Owner was grateful for te information told them we had years of emails to prove we reported and the lack of response or repair! Met a good many of previous Perks tenants all with similar experiences. Update, the house is now up for sale with another estate agent. I feel sorry for whoever buys it as they'll have a lot to repair I see this has been reported for "harassment" the pictures of the downstairs WC were taken almost 5 years after it flooded and nothing ever got repaired. The windows have all been blown for at least 15 years and nothing got done. The rotten exterior wood has needed repairing for 10 years. That's not harassment, it's valid information.

Simon · 25 June 2024

★★★★★ 5/5

Google

After 12 months of looking for a home to rent and being let down with other agents, the moment I spoke to Claire at Ian Perks, I felt listened too, and the whole experience was so positive! We ended up being offered a home, and we couldn't be happier! I have reported a repair and I immediately had a callback from Claire and a plumber was arranged. Great customer service and highly recommend as a Tennant.

Sheridan · 17 August 2024

★★★★★ 5/5

Google

On our journey for a new home, we met and dealt with a multitude of estate agents in the area. I can honestly say Ian Perks were the top by far. They had nothing but understanding for our busy schedules and made sure to work around us to make sure we found our new rental with ease. Upon moving in we had a little hiccup with one of the locks jamming, Ian Perks ladies Claire and Amye were understanding and helpful. They moved quickly to ensure we could still move in on schedule. It's been a little over a month and so far we have only positive things to say about these great estate agents. Highly recommend

Sophie · 26 May 2024

★★★★★ 5/5

Google

We've used Ian Perks for many years as landlords, and they have been no trouble at all. All the staff are friendly, attentive, and willing to help when needed. During our recent tenancy changeover Amye was particularly helpful in arranging …

Chris · 15 September 2025

★★★★★ 5/5

Google

Riegan is an outstanding member to the team, she is so friendly, approachable and knowledgeable! Absolutely fabulous!🩷 …

Daniella · 1 April 2026

★★★★★ 5/5

Google

I dealt mostly with Alice during my tenancy, who was very friendly, prompt at replying to any of my needs as a tenant and was accomodating of my requests or questions throughout my time renting there. Upon moving I spoke to Claire, who was very friendly and accomodating as well. She was understanding while sorting my deposit and helped resolve any discrepancies I had with the closing inspection. She also assured me that an issue I had with the property itself, which contributed to my moving out, was reported to the landlord. Everyone else I spoke to was also prompt and helpful. The online system was useful for reporting problems as well. I would be happy to have them as an agent again, despite my issues with the property itself.

Owen · 26 February 2024

★★★★★ 5/5

Google

I had a very good experience with Ian Perks Estate Agent through the help and excellent customer service they provided in ensuring we rented a very decent accommodation, especially Claire and Amye. They were prompt with replying to their messages, and I am grateful for all the support they provided through our search. One other remarkable thing about their Properties is that they are very neat and decent.

Chidozie · 12 September 2024

★★★★★ 5/5

Google

I had a very good experience with Ian Perks Estate Agent through the help and excellent customer service they provided in ensuring we rented a very decent accommodation, especially Claire and Amye. They were prompt with replying to their messages, and I am grateful for all the support they provided through our search. One other remarkable thing about their Properties is that they are very neat and decent.

Chidozie · 24 August 2024

★★★★★ 4/5

Google

Great professional service , Riegan Nash was very knowledgeable and made the process easy.

Emily · 1 April 2026

★★★★★ 5/5

Google

Very friendly great customer service James was very helpful filling in forms highly recommend

Paul · 1 April 2026

★★★★★ 5/5

Google

Lovely staff at Ian perks helped us quickly to rent a property which they advertised. We enquired next day we had a viewing, they worked very quickly with us and had us updated and reassured through the whole process. Thank you to everyone who works here and a special thank you to James and Claire you have been amazing!

Chloe · 14 December 2024

★★★★★ 5/5

Google

Would highly recommend 👍 Claire and James helped us sell and purchase our forever home. Thank you both for sticking with us. Still can't believe it, best Christmas present ever! Thank you Claire for all your time & effort in helping get us our new home. So appreciated! Many thanks x Gail & Phil. …

Gail · 21 December 2024