Trusted Agent profile · Stonehouse
★★★★★
490 reviews across 2 platforms
De Lisle Bush Wy, Stonehouse, GL10 3WL
Leaf Living's office in Stonehouse, at De Lisle Bush Wy, is rated 2.6 out of 5 across 490 reviews on two platforms, including 6 Google reviews rated 3.7.
Every review we hold for the Stonehouse office, from every platform, shown as written. First names only.
5/5
TrustpilotChudleigh purchase
We have purchased a home in Chudleigh with lots of help from Hayley and Beth. The whole process was very smooth and we were kept informed at event stage. Every email was answered within an hour , all snagging was completed with a couple of days and the house is lovely. Absolutely superb all round
1/5
TrustpilotVery disappointed by Linden
Very disappointed by Linden. Our development has been left in a dire situation. No communication, no responsibility taken by them. It has become a danger for our children to be walking around because of the poor state it has been left in. How they get away with it is beyond me?! Seriously think about buying a property from these developers.
1/5
TrustpilotShocking customer service
After contacting them on many occasions to arrange a viewing I received a call end of August to advise they will call me in 2/3 weeks to arrange a viewing once the site is safe etc never heard a thing so I chased it and still have heard nothing back now the home we wanted have now all gone.
1/5
TrustpilotSo many problems and issues unresolved
STAY WELL CLEAR. So many problems and issues unresolved. Lack of communication and really poor service. Would not recommend people buying these houses.Cheap materials used, short cuts taken and end up costing a lot more to rectify.
5/5
TrustpilotGreat service
Karl, Jack and Ben have been helpful throughout the whole process providing all the answers to our questions and if anything needed sorted it would be completed within a satisfactory timescale. I would recommend linden homes as myself and Partner have been happy with our service so far.
5/5
TrustpilotWe were under offer and looking for a…
We were under offer and looking for a brand new house. Joseph the area sales manager was excellent. Nothing was too much trouble for him. I love the fact that if you need to move quickly you can buy a smaller property and use their exchange program when a larger house becomes available .
2/5
TrustpilotAbsolutely terrible company
Absolutely terrible company. The work is average at best. The customer services are awful. We have had approximately 35 days of work completed on our house with snags, all of which are bodges and usually fail multiple times. Do not use this home builder.
1/5
TrustpilotTerrible
Beyond Terrible. Worst buy . Bad workmanship no customers service . No ones interested in helping resolve problems. So Disappointed with our purchase. Kitchen dysfunctional . Carpets fitted badly. Poor finish in bathrooms. Purchased before completed big mistake garden not big enough to put a shed up . As for the House Rising damp ! We moved in May 2019
1/5
TrustpilotAwful customer care
Awful customer care, terrible communication. Empty promises about after care. We have been handed from one person to the next and have had to chase every linden representative available in order to sort our "2 week" snag list. We still have outstanding jobs such as lights not working, mould on ceiling and a shower door not closing. Our experience has been upsettingly stressful.
1/5
TrustpilotIf I could give a minus I would
If I could give a minus I would! I’m a resident of Methuen Drive we’ve had nothing trouble with Linden and Quinn developments and yesterday to put the icing on the cake a neighbour was punched to the ground in an unprovoked attack by two builders for unloading his shopping outside his home
5/5
TrustpilotIssues are followed through
Issues are followed through. Great services. Thanks, especially to Patrick, the previous site manager.
1/5
TrustpilotAwful new build homes
Awful new build homes, please don’t buy off these. So many problems after being bought. Problem after problem.
1/5
TrustpilotAs a former sales executive for linden…
As a former sales executive for linden homes I have experienced the good and the bad. I feel for the customers as they are sold the dream and that is what they should recieve . The reality is not so, this company bullies their staff and does not comply to messages they spout of being an equal and fair employer.
1/5
TrustpilotYOU DESERVE BELOW ZERO STAR
YOU DESERVE BELOW ZERO STAR. I WANT TO THANK YOU FOR NOT ANSWERING TO MY EMAILS, CALLS, AND VISITS TO THE OFFICE FOR TWO WEEKS. AFTER READING THE REVIEWS THANKS TO GOD, I DID NOT BUY MY FIRST PROPERTY FROM YOU GUYS.
1/5
TrustpilotWouldn’t ever buy from linden again
Wouldn’t ever buy from linden again - had a gas explosion/leak within a week of being in the property as someone hasn’t tightened metal work properly. Dangerous communal areas with service charges which are ridiculously high for no service or maintenance done, appalling customer service when you do try to rectify things! Don’t buy!
1/5
TrustpilotLinden - inept, immoral & cavalier...
Too many catastrophic trials and tribulations to list. If you want to know just how inept, immoral and cavalier a builder can be, check out the nomorejerrybuilt web pages. Ten years later they are hiding behind Statutory Limitations protection so I have no choice but to foot the £30,000 bill for repairs due to shoddy workmanship.
1/5
TrustpilotThe homes they build are NOT SAFE
The homes they build are NOT SAFE. They used highly flammable building materials and have refused to take responsibility. Due to this it's not possible to get a mortgage company to lend for a mortgage on one of their (illegal) properties but even if it was.. AVOID AT ALL COSTS.
1/5
TrustpilotI have sent my unsiscribe notice 10…
I have sent my unsiscribe notice 10 times but they just ignore it it’s the worst company ever
1/5
TrustpilotTerrible company, Avoid at all costs!
Terrible company, do not waste your money. Negligent practices, long list of issues that are quite serious and absolute lack of care. If you have 3 years to engage in pointless conversations and waste a great deal of money than speak to these guys they are expert cowboys.
1/5
TrustpilotUntrustworthy extortionists
Linden negotiated a price and sold my vulnerable elderly Mother a house, took her deposit, signed an agreement and left her to fall in love with the place only to ring her two weeks later to demand a further £20k. They use sharp practice of the worst kind and are completely untrustworthy. Avoid
1/5
TrustpilotWhere do I start absolute terrible…
Where do I start absolute terrible builder....5 months on from moving into the property and we are still having snagging works done.Poor workmanship has gone into this property from start to finish.Never would i buy a new build from this builder.
1/5
TrustpilotJust as well the sales team are useless
You can't even get through to the sales teams on the phone to get a viewing. It's hopeless. Glad I came hear and read the reviews before persevering - I'll forget it. Good work Linden, that's a customer gone before you even engaged.
5/5
TrustpilotWe bought a new build
We bought a new build, 5 bedroom detached home. Minimal snags, 18 months on and we are still happy. We'll, replaced the kitchen tap, but otherwise, our reservations about new builds and Linden are gone.Great sturdy materials. Good craftsmanship.
4/5
TrustpilotEasy to use website
Easy to use website, quick and efficient delivery.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Leaf Living's Stonehouse office has 490 reviews across two platforms: 6 on Google, 484 on Trustpilot (across the whole business).
Leaf Living Stonehouse is rated 2.6 out of 5 across all 490 reviews, and 3.7 out of 5 on Google from 6 reviews.
Leaf Living Stonehouse, De Lisle Bush Wy, Stonehouse, GL10 3WL.
