Every review we hold for the Stonehouse office, from every platform, shown as written. First names only.
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5/5
GoogleWe honestly could not recommend AJ and team more. AJ is dedicated and quickly becomes an expert on your home and area to effectively bring it to market. Where AJ and team really excelled was managing our chain.
With regular proactive updates and really ensuring everyone was working effectively to ensure our sale progressed. We moved into our dream home and I honestly do not believe it would have happened without the skills and expertise of AJ and team.
Thank you so very much, from the bottom of our hearts, for making our dreams come true and being an absolute pleasure to work with while doing so.
We have already recommended AJ to several friends and will continue to do so forever more.
Claire Β· 11 March 2024
Agent replied Β· 10 June 2024
Claire, thank you so much we really do appreciate it, I do plan to come and see you at some point. Thank you for the opportunity to be part of your family plan to move form your charming cottage to this fantastic house and I hope your home for a very long time.
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5/5
GoogleAJ and Lucy were absolutely great throughout our house sale. Supportive and able to guide us through some challenging situations. I would highly recommend to anyone looking to sell their home.
Sophie Β· 9 July 2025
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5/5
GoogleThis is the second property we have sold through AJ Estate Agents within the last year, this time for my parents-in-law, as we were so pleased with the service we received with our sale last year. β¦
Jolyon Β· 14 October 2025
Agent replied Β· 25 August 2024
Jolyon, selling your home was a pleasure and for me having sold it to you and seeing what you have done to create such a stunning home. We are delighted the new owners completed in a very short timescale. Take care of yourselves. AJ & Lucy.
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5/5
GoogleGreat experience and I would most highly recommend AJand Lucy to anyone looking to sell locally. Friendly honest and professional throughout the process in a difficult and challenging chain outside of their control. Iβd have no reservations in using them and would recommend with confidence too. Thank you !
Phil Β· 24 March 2026
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5/5
GoogleWe put our house on the Market in August 2023 and moved in December 2023. AJ and her team were excellent. The marketing strategy was great, the team showing potential buyers round were very friendly and AJ is the hardest working estate agent I know. She was professional all the way through the process. Sheβs a great coordinator and communicator. And she worked tirelessly to move the others in the chain in a timely manner. I highly recommend her for your house sale.
Wendy Β· 11 January 2024
Agent replied Β· 9 June 2024
Thank you Wendy for your review, I trust that you are now settled into your new home.
AJ and Lucy
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5/5
GoogleWe struck lucky with AJ Estate Agents. We were fortunate to meet AJ when she showed us around one of the houses she was marketing. She made such a good impression on us during the viewing, that we decided that she was the right person to market our own property. AJ and her colleagues offer a service tailored to the specific needs of the vendor. In our case we wanted to sell a home that we had lived in happily for over 20 years, and were a little nervous about the process, but AJ reassured us with her knowledgable approach and understanding of the local market. She is attentive to every detail and a very good communicator, as are her colleagues. We were always kept informed of progress. We can wholeheartedly recommend AJ Estate Agents and would not hesitate to engage with them again.
Giles Β· 13 December 2023
Agent replied Β· 10 June 2024
Dear Giles & Carol, We feel so lucky to have worked with you and look forward to assisting you in the future. It was our pleasure and thank you for such lovely comments we really do appreciate it. The gifts were also delightful and so appreciated.
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5/5
GoogleThank you to AJ and the whole team for such wonderful service! You've all been brilliant from start to finish and I'm very happy to throughly recommend. Very impresive and absolutely 5 stars
Ian Β· 14 October 2025
Agent replied Β· 13 November 2025
Ian, thank you so much for your kind words we really appreciate as a small business.
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5/5
GoogleAJ, Lucy, Maisie and Emma are simply outstanding in the service they provide. AJ, together with her team, gives a personal and human touch to the sometimes-turbulent process of selling a house. She immediately understood our property and having had her show us around another property previously we knew she was the one for us. Her attention to detail and ability to pinpoint the right kind of buyers gave us certainty that we would sell and complete without difficulty. She saw it all through to the end with a kind determination and level headedness that kept all parties on track. We cannot recommend AJ Estate Agents highly enough! In fact, they are so good we bought from them as well!
Alison and Hugh
Alison Β· 14 October 2023
Agent replied Β· 10 June 2024
Dear Alison & Hugh, It was such a pleasure to work with you both, knowing this was a big move and change of lifestyle for you, we could not be happier for you. Thank you so much for such a lovely review as a team we really appreciate it. I look forward at some point to popping in to see you. Warmest regards to a very dear couple.
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5/5
GoogleAJ and team are brilliant, they're pro-active, enthusiastic, nothing seems to phase them and are really good at that one thing that (oddly) lets lots of estate agents down; communication!
AJ and the team arranged the listing, the viewings and then managed the sale from initial jubilation through trials and tribulation, floods of tears and out the other side to champagne corks popping, all with forbearance, humour and very sound advice.
Thanks team, you're great at what you do and lovely people too. π
Suzanne Β· 14 October 2023
Agent replied Β· 10 June 2024
Thank you Suzanne, hope you have found or will find your forever home.
from AJ and team
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5/5
GoogleI recently sold my property with assistance from AJ Estate Agents.
AJ, Emma & Lucy were a pleasure to work with & I would recommend them without hesitation.
Stephen Β· 13 December 2023
Agent replied Β· 10 June 2024
Stephen, thank you so much we hope you are really happy in your new home.
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5/5
GoogleHad such a great experience with AJ & Lucy, they were so helpful, particularly when we had bumps in the road with selling the property. You know that they really care.
Preeti Β· 14 September 2025
Agent replied Β· 14 April 2026
Preeti, thank you so much for such kind feedback. We really do appreciate it very much.
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5/5
GoogleI received an excellent service from AJ Estate Agents. From initially being shown around the property. They were patient and let me take my time, which I really valued as it's a big decision. Throughout the purchase, they kept on top of the sale, acting for the seller but in fact, they were more active than the solicitors and I would say were largely responsible for hurrying things along. Despite various delays, they were always really lovely, and they even sent cards and left a welcome package in my home on my moving in day. That really was a lovely touch. They work hard. Some estate agents I've dealt with (on a previous sale) just make the sale and then leave it up to the solicitors, but AJ is really active throughout and they have a really friendly manner too. Nothing is too much trouble. I would recommend them and would use them again myself. Thanks to all.
Danielle Β· 16 July 2023
Agent replied Β· 10 June 2024
Danielle, thank you so much for your lovely review, it is so appreciated by us all. We are delighted you got your dream home and a view you have wanted to wake up to every day. Enjoy, it was a pleasure working with you. AJ
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5/5
GoogleAJ is the best agent!!! I've been selling a house and purchasing another property with other agent.
There been a complication in the chain (from purchase site) where I had misleading information by other agent. AJ been digging hard to find answers why is chain stucked!
She really cared about whole selling process and kept me updated.
For everyone: she may be not cheapest option, but you will get excellent service, and you will not regret it.
10stars out of 5....
Thanks AJ, you're the best!!!
Martin Β· 16 July 2023
Agent replied Β· 10 June 2024
Martin, thank you so much for our review. We are glad we finally got you over the line and wish you well in your new home. AJ, Maisie, Lucy & Emm
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5/5
GoogleWe have dealt with a number of estate agents over the years but we have never ever had the pleasure of meeting an agent like AJ and her fantastic team before.
As buyers, our viewing was unpressured, informative and honest. We felt listened to and we did not feel rushed at all.
As sellers, we were cared for, listened to and 100% backed by the whole team. The fact that AJ had our backs through what can be a stressful life experience was so reassuring. AJ goes above and beyond the norm of what EAs usually do for their clients and we are so grateful to her and the whole team.
If you choose AJ to sell your house, you will never be βfobbed offβ like you might be by other EAs. She will tell it to you straight and honest, and if there is an issue she will let you know, and do everything she can to get it sorted.
Thank you so much AJ, Maisie & Emma. You are brilliant!
Ed & Becky Crimp
Ed Β· 11 June 2023
Agent replied Β· 10 June 2024
Dear Ed & Becky,
Thank you both so much for such lovely comments. We really do appreciate it. It has been a pleasure working with you as a couple. We look forward to hearing how you are settling into your new home as a family.
We truly love what we do as a team and for us these comments mean so very much. Emm, Maisie & AJ
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2/5
GoogleRecently visited a property and viewing was excellent with an informed and helpful rep on site. Unfortunately this is where the good performance ended.
Progressed through to placing an offer before being told by AJ Estate Agents that I wasnβt eligible to purchase the property because of my Marital Status. This should have been in the advert from the beginning, to make it clear that only married couples were allowed to buy the house.
When requested to explain the issue, the written response from AJ Estate Agents didnβt match the telephone conversation, suggesting a degree of reluctance to formally acknowledge the issue at hand.
P Β· 11 June 2023
Agent replied Β· 10 June 2024
I am saddened to read this and to know you were not fully satisfied with your experience with us. We did have multiple offers on this property and it is our job to fully inform our vendor of each individual offer and circumstance. On this occasion, the vendors decided they would like to sell to a family and we acted on the vendors wishes. I can assure you that we would never discriminate against a buyer under any circumstance. I wish you all the best in your property search and hope you find your new home very soon.
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5/5
GoogleWish we chose AJ and the team sooner!
After 16 weeks with a big name estate agent and no interest, I got in touch with β¦
Dan Β· 14 October 2025
Agent replied Β· 13 November 2025
Dan, thank you so much for such a lovely review, Lucy & I really do appreciate it. It was a pleasure working with you and such joy to see a couple so pleased with there purchase. You created such a lovely home and it photographed beautifully. All the best in your future plans.
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5/5
GoogleWe honestly had a great experience with AJ Estate Agents. Moving house can be one of the most stressful times but AJ and her team did everything they could to make it as stress free as possible. They went above and beyond to help us with whatever needing doing by recommending companies, solicitors etc and it made things so much easier. We cant thank them enough for helping us sell our property and would highly recommend them to anyone!
Sophie Β· 11 June 2023
Agent replied Β· 10 June 2024
Thank you so much for your feedback we really do appreciate it.
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5/5
GoogleReally appreciated how enthusiastic AJ and her team were during our selling process. It really put me at ease that they knew all the selling points of our property and were conveying across during the viewings. During the SSTC process the team kept us updated on how our buyers were progressing and were great in trying to shivy along our solicitors to keep the sale on track.
Katie Β· 11 June 2025
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5/5
GoogleFabulous 5 star service all the way . Would recommend AJ and Lucy without hesitation
Robert Β· 14 November 2025
Agent replied Β· 14 April 2026
Dear Jan & Robert, thank you for trusting us. It was a pleasure working with you and handing over your home to a new family who loved it as much as you did. Look forward to hearing all about your new purchase.
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5/5
GoogleExcellent Estate Agent.
Such attention to detail and very knowledgeable.
We would definitely recommend them.
Thank you AJ.x
Kate Β· 14 October 2025
Agent replied Β· 14 April 2026
Dear Kate & Nigel, thank you so much for the review. We appreciate the opportunity. Warmest regards to you both xx
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5/5
GoogleWhy choose AJ Estate Agents? Because they are simply the best!
With extensive experience in the property business, AJ had the courage of her convictions that an agency built on honesty, trust and personal service would be a welcome alternative to multibranch agencies for Cotswold property owners. Her timing was challenging as the country was emerging from Covid lockdown and it is to her credit that it is now operating so successfully.
We were probably the most difficult clients that AJ has had. We were planning our return to Australia and with the travel restrictions changing all the time, the marketing process was a complicated one and became a moving feast. Inevitably, it was a stop/ go decision as we faced delays for renewal of our visas and Jessie our Welsh Collieβs import permit. AJ βs advice as we dithered was invaluable and her patience and perseverance was greatly appreciated. She was with us at the start of our journey and there as we completed the sale eventually in record time.
This story has a happy ending, we have arrived in Australia and we have all completed our quarantine. We look back with sadness at having left our Cotswold home but are so very grateful to AJ and her team for making a complete success of our sale and for holding our hands throughout. AJ has become more than an agent: she is a treasured friend who will, I am sure, help in our return to the Cotswolds in a year or two.PositiveResponsiveness, Quality, Professionalism, Value
Hugh Β· 26 August 2022
Agent replied Β· 10 June 2024
Dear Hugh, Sue & Jessie, thank you so much for such a lovely review, it has been a pleasure working with you. I never doubted that one day it would happen. I see you as my extended family and miss our chats. I am so pleased you finally made it to Australia, I do look forward to finding you that new chocolate box cottage in the Stroud Valley's for your stays in the UK. Two wonderful people and of course not forgetting adorable Jessie.
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5/5
GoogleWe bought a house through AJ recently and had a really positive experience. AJ and Lucy really go above and beyond, they were really responsive and personable and guided us through a tricky process. They moved quickly and we completed within a couple of months. They were so friendly throughout. Highly recommend! Thanks AJ and Lucy
Zara Β· 10 May 2024
Agent replied Β· 9 June 2024
Dear Zara & Family, it was a pleasure to see you obtain your dream home and location. Such a unique opportunity and we are so please for you. We cannot wait to see what you do. Thank you for such lovely feedback, really appreciated by myself and Lucy.
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5/5
GoogleAJ and the team were exceptional in their management of our property purchase from the first and second viewing to the offer and finally closing the chain to obtain our keys for our dream new home in Stroud. They remained omni-present in maintaining momentum of the process while keeping a level of professionalism and work ethic to ensure this all went through with no hitches.
Thanks!
Nicky and Joe Turner
Joe Β· 11 June 2023
Agent replied Β· 10 June 2024
Jo, thank you so much for such lovely feedback, we as a team really appreciate it. We hope you are enjoying your lovely cottage and that wonderful garden.
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5/5
GoogleFrom the moment I opened my door to AJ, I knew that this company was going to be professional and be in touch with the property market and it's demands. Instantly I knew I was in good hands!!
AJ Estates expressed empathy, caring and relentlessness in their quest; not only to sell my property quickly, but crucially, to get the sale over the line, with all its complexities and of course, the current condition of the Solicitors demands.
Communication is King....and 'boy'...it's like having your personal agent/friend sitting on your shoulder! Not for one moment did I have to chase any issue that arose! AJ Estates did not disappoint! Whatever time of day AJ would be there.
I have been "blown away" with the tenacity and desire to take the reigns and confront the conveyancing procedures and be proactive when necessary.
TheIr Estate Agency Award proves without doubt, after just 12 months of trading, the company has all the attributes of excellence!
I seem to be singing their praises most days!
I can't thank AJ Estates enough.PositiveResponsiveness, Quality, Professionalism, Value
Wendy Β· 11 June 2022
Agent replied Β· 10 June 2024
Wendy, thank you so much, we are blown away by such beautiful comments and incredible feedback. Thank you for allowing us to sell your beautiful home. I will miss our weekly chats. I am glad we got to be part of your journey. It was a pleasure working with you. A truly lovely Lady.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.