Trusted Agent profile · Stokesley
★★★★★
554 reviews across 2 platforms
The Firs, Stokesley, TS9 5FU
Tilia Homes Northern's office in Stokesley, at The Firs, is rated 3.6 out of 5 across 554 reviews on two platforms, including 5 Google reviews rated 4.0.
Tell us what you need and we'll put you in touch. Tilia Homes Northern hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stokesley.
Every review we hold for the Stokesley office, from every platform, shown as written. First names only.
5/5
TrustpilotMaintenance Repairs
I had some maintenance work completed by Rafal Buzuk who did a fantastic job on the work he undertook. Very professional and completed all repairs to a great standard, a great credit to Tilia.
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5/5
TrustpilotStewart Sellers came to do some work at…
Stewart Sellers came to do some work at my flat, taking down my cupboards and putting them back in order to have the electrics done behind. He was very professional and efficient. Great job. Thanks again :)
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5/5
TrustpilotDarren..utility cupboard.
Darren, thank you for going that extra mile today to ensure the job was complete, and to such high standards. A credit to the company. Very polite and professional thank you again.
Thank you for your review. I will pass your comments on.
1/5
TrustpilotPoor service by firstpost in tilia homes…
I am owner of a property in tilia homes with n peterbourgh.I am currently staying in my house. Tilia has given the service to a vendor which is very pathetic and service is extremely poor.
1/5
TrustpilotTHE WORST COMPANY EVER
THE WORST COMPANY EVER! They block you phones numbers, threaten you, lie and be resist if you need help with the home after they have messed up! DO NOT BUY HOME WITH THEM JUST BUY IF YOU WANT HAVE TROUBLE AFTER THE TROUBLE WITH NO HELP!
5/5
TrustpilotFriendly, helpful and accomadating staff
At castle croft in barnard castle, Heidi in the sales office went above and beyond for us, she is absolutely amazing and should definetly be rewarded! Mike the site manger was very friendly, accomadating and helpful, as well as informative.
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5/5
TrustpilotRafal Busuk was excellent
Rafal carried out a difficult task to a very high standard. No mess left and took all rubbish away with him. Hard working polite and very helpful
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5/5
TrustpilotStewart Sellers did a stellar job of…
Stewart Sellers did a stellar job of replacing my front door, he works to a very high standard and does so efficiently. Very lovely experience indeed!
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5/5
TrustpilotExcellent service
Excellent service from Will at Sovereign Gate, Thetford, in relation to potential part exchange buying investment property.
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5/5
TrustpilotStewart Sellers
Stewart Sellers from Tilia Homes completed some maintenance issues in our home today. He was extremely helpful, knowledgeable, professional and friendly. He did an absolutely excellent job - I highly recommend him.
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5/5
TrustpilotLovely homes
Lovely homes! Just purchased a house in Newcastle-Under-Lyme - The paddocks and all staff members are very pleasant and helpful! Would 100% recommend to anyone looking in the Staffordshire area to buy a new build!
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1/5
TrustpilotWe bought our home with Kier at first…
We bought our home with Kier at first that has now been bought out by Tilia and the state of our development since they have taken over is absolutely horrendous! Would never buy a home from these cowboys!! 5 years and multiple promises and our development is not complete and is now a complete mess that these people have control. DO NOT GO NEAR
5/5
TrustpilotProfessionalism and Customer Oriented
As a first time buyer, Paige has made the Journey so far awesome. Timely updates, detailed information and most importantly responds to questions timely. Thumbs up to Paige.
1/5
TrustpilotAVOID TILIA AT ALL COSTS
Absolutely disgusting treatment fromtilia homes in Darwen. No communication, countless delays with no real answers or apologies just get fobbed off. Talk to people like dirt, never fix any snagging issues despite constantly asking for it to be sorted. Residents already gone to the press about their issues and I will be doing the same! AVOID AVOID AVOID!
5/5
TrustpilotBuilding completed on time Snags dealt…
Building completed on time Snags dealt with promptly, overally and efficient and pleasant experience
5/5
TrustpilotI had the best experience buying my…
I had the best experience buying my first home through Tilia Homes, everything went smooth, Brett helped us with all the things we needed to go through the process. Very happy with the choice. Best service ever.
Thank you for your review. I will pass this onto the team.Enjoy your new home.
4/5
TrustpilotLovely house
Lovely house, well built, a few issues that are annoying and very slow to get rectified although I’m told all are in hand. Shame as they would have a 5 star rating if resolved issues quicker.
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4/5
TrustpilotJulie McKee and the team
Brilliant service off the sales negotiator Julie McKee, the site managers John and Matt and Carmen the customer service superstar...took a while getting in but looking back it's been fab
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5/5
TrustpilotAlex and Tillia Homes have helped make…
Alex and Tillia Homes have helped make a very special time easy and enjoyable, offering assistance and great service along the way.
1/5
TrustpilotI was bullied, harassed, threatened
I used to work for this company (when it was Kier homes) as a forklift driver. Upon my time working there I was bullied, harassed, threatened on numerous occasions. It was a horrible experience.
1/5
TrustpilotConstant delays and empty promises…
Constant delays and empty promises about completion dates, Apparently due to them not paying their contractors and directors are not interested in helping customers with their concerns. We and so many other customers having to move into rented accommodation while the dates keep getting pushed further and further back. Avoid at all costs.
5/5
TrustpilotFast and reliable service from Darren…
Fast and reliable service from Darren as ever. Went above and beyond to put my shower back together- thanks again, appreciate it
Thank you for your review. I will pass your comments on.
1/5
TrustpilotThe property I bought from Kier living…
The property I bought from Kier living build and they were serving brilliant customer customer service and after TILIA Change over really bad customer service not a helpful
I am sorry to read your review. Please can you email me your contact details and plot to info@tiliahomes.co.uk and I will get customer services to give you a call.RegardsCaroline
1/5
TrustpilotWe have been in our property for about…
We have been in our property for about 3 months we now have an issue with a blocked shower, Tilia are refusing to come out and sort it. Terrible customer service
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Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Tilia Homes Northern hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stokesley.
