WardsProperty.co.uk Stoke-on-Trent reviews

Thank you for your fantastic review, Alan. We greatly value the trust you place in our team to look after your investments. Maintaining compliance, finding suitable tenants and protecting our landlords’ properties are at the heart of what we do, so your recommendation means a great deal to us. We look forward to continuing to work closely with you. Best wishes, The Wards Property Team

Thank you so much for your wonderful review, Paige. It has been a pleasure having you as a tenant over the past two years, and we’re delighted that you felt supported from your first enquiry right through to moving out. We’re sorry to see you go, but we wish you every happiness in your next home. 😊 Best wishes, The Wards Property Team

Thank you for your lovely review, Lynn, and congratulations on your new home! We’re delighted that Caroline and Rhiannon made the process smooth and welcoming, and we’ll be sure to share your kind words with them. We hope you’ll be very happy in your new home and look forward to supporting you throughout your tenancy. Best wishes, The Wards Property Team

Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you had such a great experience with Wards Property Management. Our team takes pride in providing professional, friendly, and reliable service, and it’s wonderful to know that we were able to make the process stress-free for you. We truly appreciate your recommendation and look forward to continuing to assist you with any future property management needs. Best regards, The Wards Property Management Team

Thank you so much for your lovely review, Nicole. It means a great deal to know that you’ve always found our team friendly, approachable and quick to help whenever needed. We really appreciate your continued support and recommendation. Best wishes, The Wards Property Team

Thank you for the kind words Shelomi:)

Thank you so much for your fantastic review and recommendation. We’re delighted that Rhiannon made the entire process smooth, professional and straightforward, particularly completing everything and securing your move-in date in under two weeks. She will be thrilled to read your lovely comments. We hope you’re very happy in your new home! Best wishes, The Wards Property Team

Thank you so much for your lovely review. We’re delighted that Rhiannon made the whole process so smooth and that the welcome box brought a smile when you collected your keys, it’s exactly the kind of start we want our tenants to have in their new homes. We hope you’re settling in well and look forward to supporting you throughout your tenancy. Best wishes, The Wards Property Team

Hi Luke, As you know, I have been in direct communication with you via email, and with your consent, I’m happy to share that conversation here. The end of a tenancy can be challenging, as landlords and tenants often have differing views on certain matters. Unfortunately, we find ourselves in the middle, working to provide evidence to support either party. This is the basis on which deposit disputes are resolved. I understand that you have acknowledged the damage to the decoration and have made a counteroffer to the landlord. Regarding the carpets, while you’ve mentioned that you had a gecko, I cannot say for certain if that contributed to the damage. However, as I stated, I will communicate your position to the landlord and await his decision on the carpets. As requested, we will no longer make contact with you and will leave things with the deposit service to finalise

Thank you for your kind words, I will make sure that I pass your kinds words onto Rhiannon

Thank you so much for your lovely review, Kiesha. Kindness, patience and taking the time to explain everything clearly are exactly how we believe every customer should be treated. We’re delighted that our team made you feel heard and supported throughout the process. Your recommendation means a great deal to us all. Best wishes, The Wards Property Team

Thank you so much for your lovely review, Shingayi. We’re delighted that Caroline’s professionalism, prompt communication and willingness to help made the whole process so smooth for you. She will be thrilled to read your kind words, and we’ll make sure they are passed on to her. Best wishes, The Wards Property Team

Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you had such a great experience with Wards Property Management. Our team takes pride in providing professional, friendly, and reliable service, and it’s wonderful to know that we were able to make the process stress-free for you. We truly appreciate your recommendation and look forward to continuing to assist you with any future property management needs. Best regards, The Wards Property Management Team

Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you had such a great experience with Wards Property Management. Our team takes pride in providing professional, friendly, and reliable service, and it’s wonderful to know that we were able to make the process stress-free for you. We truly appreciate your recommendation and look forward to continuing to assist you with any future property management needs. Best regards, The Wards Property Management Team

Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you had such a great experience with Wards Property Management. Our team takes pride in providing professional, friendly, and reliable service, and it’s wonderful to know that we were able to make the process stress-free for you. We truly appreciate your recommendation and look forward to continuing to assist you with any future property management needs. Best regards, The Wards Property Management Team

Hi Sophia, firstly I want to apologise on behalf of Wards that you feel this way and i have followed up via email touching on some of the reasons for the delays inc the landlord's reluctancy to be proactive due to arrears from another housemate Also to clarify some points, Chloe went above and beyond attempting to get repairs approved by your landlord as and when reported. Ultimately, we have to act on their instruction whether we agree with that or not, also property inspection reports sent to the landlord showed that the property was dirty and not how it was given to you On a positive note, i can confirm that the landlord has now approved the new mattress and it will be delivered shortly Sorry for any issues faced as a result of the Landlord or Wards

Thank you so much for your kind words! We’re thrilled to hear about your positive experience with us. It was our pleasure to assist you, and we’re glad we could help make a difference. Your feedback means a lot to our team, and we look forward to continuing to provide the best possible service in the future. If you ever need further assistance, feel free to reach out!

Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you had such a great experience with Wards Property Management. Our team takes pride in providing professional, friendly, and reliable service, and it’s wonderful to know that we were able to make the process stress-free for you. We truly appreciate your recommendation and look forward to continuing to assist you with any future property management needs.Best regards,The Wards Property Management Team

Thank you for your lovely review, Hitesh. We truly appreciate the trust you have placed in us to manage your properties over the years. It has been a pleasure working with you, and we look forward to continuing for many more years to come. Best wishes, The Wards Property Team

Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you had such a great experience with Wards Property Management. Our team takes pride in providing professional, friendly, and reliable service, and it’s wonderful to know that we were able to make the process stress-free for you. We truly appreciate your recommendation and look forward to continuing to assist you with any future property needs. Best regards, The Wards Property Management Team

Thank you so much for your kind words, we really appreciate it! It’s fantastic to hear that you’ve had such a positive experience with us. The team always aims to be responsive and helpful, so it’s lovely to know that’s come across. We’re truly grateful for your recommendation and are equally looking forward to working with you for many years to come. Thanks again for your support!

Thank you so much for your wonderful review, Joanne. I’m genuinely pleased that we were able to make things a little easier for you under the circumstances. Kim and Rhiannon will both be delighted to read your kind comments, they always go the extra mile to help wherever they can. Your recommendation means a great deal to me and the entire team. Best wishes, Justin

Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you had such a great experience with Wards Property Management. Our team takes pride in providing professional, friendly, and reliable service, and it’s wonderful to know that we were able to make the process stress-free for you. We truly appreciate your recommendation and look forward to continuing to assist you with any future property management needs.Best regards,The Wards Property Management Team