Every review we hold for the Stoke-On-Trent office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDonna, Charlotte and Jayne have been extremely professional and knowledgeable during the sale of our property. The team deal with no-nonsense and ensure everybody's interests are respected and maintained. Polite as always and can’t do enough to consult and steer all parties through a smooth and successful process.
I will use Donna and the team for any future sale and I would highly recommend them them to family, friends and follow sellers.
Thank you Platinum Property.PositiveResponsiveness, Quality, Professionalism, Value
Ben · 25 August 2021
★★★★★ 5/5
GoogleWe sold our house with Platinum and we are moving house today.
I can’t recommend these lady enough. From day one they have been fantastic and very professional. They have kept me updated with any updates and have done everything that Iv asked.
The pictures, walk though video and house description were amazing quality and very well detailed.
Gary · 25 July 2024
Agent replied · 24 August 2024
Thank you so much Gary for your review, which is really appreciated. We wish you all the very best, and of course Happy New Home, from Platinum.
★★★★★ 5/5
GoogleExcellent service from Donna and Charlotte, they managed the sale perfectly, giving us great advice along the way and we’re available for any queries we had helping to make our house sale run smoothly
Caroline · 11 June 2025
Agent replied · 9 September 2025
Thank you for the lovely review and we are glad you were happy with our service. Wishing you all the best for the future. Team Platinum.
★★★★★ 5/5
GoogleDonna and Charlotte provided a first class service to us when we sold our property. Excellent communication all the way through and very helpful and knowledgeable when we faced ‘issues’ with awkward buyers. I wouldn’t hesitate to recommend them!
Neil · 8 April 2025
Agent replied · 17 April 2026
Thank you so much for your review Neil, we are very pleased that you were happy with the Platinum service. Wishing you all the very best.
★★★★★ 5/5
GoogleAbsolutely Amazing Estate agents to use…. Went above and beyond for us!! Highly recommend. Thank you so much.
Emma · 26 October 2025
Agent replied · 25 December 2025
Thank you for the lovely review, we hope you've settled in your new home.
Team Platinum.
★★★★★ 5/5
GoogleWe bought a property from platinum and they were amazing from start to finish, kept contact all the way through and we’re the most helpful of people ! Thank you
Nicolette · 7 June 2025
Agent replied · 17 April 2026
Thank you for the lovely review. Hoping you are both happy in your new home. Team Platinum.
★★★★★ 5/5
GoogleRecently moved properties and everything that could go wrong did!! But with the support of Kat, the financial advisor who is attached to the estate agents, I did not have to worry about a thing. Kat is brilliant at her job and came up with suggestions and ideas that never entered my head. She got us the best possible deals in the fastest time and took away all of the stress that comes with dealing with mortgage companies. I can’t recommend her enough!
Lisa · 22 June 2018
★★★★★ 5/5
GoogleThis estate agents attention to detail is remarkable! I was not their direct client, however I felt important to them and very much cared for. The standard of service is impeccable, and very much personalised to invidual needs and requirements! Generally my experience with moving House was not a pleasant one, due to other unforeseen circumstances, Platimum properties helped enormously to ease the difficulties and frankly I do not know what I would of done without them , this agency in my opinion are worth their weight in gold!
Rachael · 22 June 2018
★★★★★ 5/5
GoogleWe are not ones for leaving reviews (kids and work!! so every minute is precious) But outstanding business in a world of bad reviews for every little thing, need rewarded. We can not thank everyone at Platimum properties enough. We are renting a house through them and they couldn’t do enough to help make the move to our new house as easy as possible. Large and small companies should take notes of how Platimum deal with people. I for one would highly recommend Platimum for anyone looking to rent.
Craig · 22 June 2018
★★★★★ 5/5
GoogleVery good agency, fast and clear communication, helped us with buying our property, also very flexible on allowing us to view house multiple times, very happy with their service
EA · 11 June 2025
Agent replied · 9 September 2025
Thank you for the lovely review, we hope you are happy in your new home. Team Platinum.
★★★★★ 5/5
GoogleExcellent communication and service - I would highly recommend this estate agent.
Kirsty · 25 November 2025
Agent replied · 25 December 2025
Thank you for the lovely review. We hope you've settled into your new home. Team Platinum.
★★★★★ 5/5
GoogleCannot recommend this estate agents enough! They played an intrinsic part in the speediness of our house move, and I cannot thank them enough. If we ever move, and I hope we don't as we love it here, they will be my go-to estate agents.
Pauline · 26 October 2024
Agent replied · 9 November 2024
Thank you very much for your lovely review. We hope you have settled into your new home and wishing you all the best for the future. Team Platinum.
★★★★★ 5/5
Googlecould praise platium property any more , went out there way to help me through difficult purchase and where extremely helpful.
Simon · 11 July 2025
Agent replied · 9 September 2025
Thank you for taking the time to leave a review Simon, we hope you are settling into your new home.
★★★★★ 5/5
GoogleExcellent engagement throughout. Property images a level above competitors.
A very positive experience.
Andrew · 21 September 2025
Agent replied · 25 December 2025
Thank you for the lovely review, really appreciated it. We hope you've settled into your new home. Team Platinum.
★★★★★ 5/5
GoogleA great service all round from Platinum Property. Most of all Charlotte who was a breeze to deal with. Friendly manner and quick to reply to emails.
Jack · 17 April 2025
Agent replied · 17 April 2026
Thank you for the lovely review Jack. We hope you are settling into our new home and wishing you all the best for the future. Team Platinum.
★★★★★ 5/5
GoogleWe could have had some difficult viewers, but Platinum had a system, where the viewers we had, were just right. Obviously we did not sell immediately, but we did eventually. Whenever we rang, they were there to help. Thank you Platinum.
Peter · 23 September 2024
Agent replied · 23 October 2024
Thank you for the review, wishing you all the best in your new home.
Team Platinum.
★★★★★ 5/5
GoogleBrilliant service, worked hard to help us sell our home at the best price. Also very competitively priced, thanks so much👍 …
Sue · 4 May 2025
Agent replied · 17 April 2026
Thank you for the 5 star review. We hope you are settled and happy in your new home. Wishing you all the best. Team Platinum.
★★★★★ 5/5
GoogleThey were so helpful and informative throught the buying process, always called back. Very friendly. Definitely would not have gone through as quick as it did without their help. Definitely recommend to sell a house through them. All a great team and wonderful people
Daniel · 21 May 2024
Agent replied · 20 June 2024
Thank you very much for the 5 Star review it's very much appreciated. We are glad you were happy with our service & hope you make lots of happy memories in your new home. Wishing you all the very best.
★★★★★ 5/5
GoogleAmazing estate agents . Really friendly very reliable. Go the extra mile to help you . Donna ,Adele and Charlotte, have made everything so easy and accessible. Thanks to them I've been able to relax in the fact that they have my interests at heart .xx
Jill · 21 February 2024
Agent replied · 20 June 2024
Thank you so much for your kind review Jill. Much appreciated. Team Platinum.
★★★★★ 5/5
GoogleExcellent communication and support by an estate agent team that worked hard throughout the sale process.
Neil · 17 April 2025
Agent replied · 17 April 2026
Thank you Mr Salter for the review, very much appreciated. Wishing you all the best. Team Platinum.
★★★★★ 5/5
Google1st class professional service. Would recommend to anyone looking at selling their property.
Michael · 17 May 2025
Agent replied · 17 April 2026
Thank you Mr Paine for the lovely 5 star review. Wishing you all the best for the future. Team Platinum.
★★★★★ 5/5
GoogleIncredible work from the ladies! Charlotte managed our sale and continuously went above and beyond to make sure everything was completed for us!
Abigail · 3 January 2025
Agent replied · 9 January 2025
Thank you for the lovely review Abi, hope you had a lovely Christmas & Happy New Year!
★★★★★ 5/5
GoogleAmazing! Great understanding of the local property market. Nothing was too much trouble and would highly recommend.
Joanne · 26 October 2024
Agent replied · 9 November 2024
Thank you Joanne for the review, very much appreciated.
Wishing you all the best in your new home, Team Platinum.
★★★★★ 5/5
GoogleMy personal experience with Platinum Property was a very good one. I would recommend this team to anyone. They were very helpful, friendly and very professional
Lyn · 21 May 2024
Agent replied · 20 June 2024
Thank you very much for the 5 Star review. We are glad you were happy with our service. Wishing you all the very best.
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