Butters John Bee Stoke-on-Trent reviews

Dear Ruby, Thank you for your feedback, which we believe to be in response to a recent social media post. For clarity, we would like to highlight that this is connected to the letting of a commercial retail premises, rather than a domestic dwelling; our Newcastle under Lyme branch are in no way connected to this transaction. We regret that the tenant doesn’t feel the property is fit for purpose. We are working with the tenant and the landlord to come to a solution but as the contract is signed the decision rests with the landlord. Unfortunately, due to Government imposed restrictions, we were unable to offer an in-person viewing and sent the tenant a short video of the property which was recorded prior to lockdown. The tenant ultimately made the decision to sign the lease, having had the time and opportunity to have this reviewed, and paid the rent for the first year in its entirety in advance; this was not a requisite of the letting but rather a decision made by the tenant. It's an unfortunate situation and we’ll continue to work with both sides in an attempt to come to a satisfactory outcome.bjb Commercial team.

Dear Richard Egerton, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property.

Dear JoshThank you for your great review, we appreciate your time in giving us your fantastic comments, please do not hesitate to contact us if we can be of assistance in the future.Kind RegardsMichael FerrisLettings ManagerBJB Congleton

Dear JonThank you for your great 5 star review and lovely comments, please do not hesitate to contact us if we can be of assistance in the future.Kind RegardsMichael FerrisLettings ManagerBJB

Dear Steph, Thank you for your feedback, which we believe to be in response to a recent social media post. For clarity, we would like to highlight that this is connected to the letting of a commercial retail premises, rather than a domestic dwelling; our Newcastle under Lyme branch are in no way connected to this transaction. We regret that the tenant doesn’t feel the property is fit for purpose. We are working with the tenant and the landlord to come to a solution but as the contract is signed the decision rests with the landlord. Unfortunately, due to Government imposed restrictions, we were unable to offer an in-person viewing and sent the tenant a short video of the property which was recorded prior to lockdown. The tenant ultimately made the decision to sign the lease, having had the time and opportunity to have this reviewed, and paid the rent for the first year in its entirety in advance; this was not a requisite of the letting but rather a decision made by the tenant. It's an unfortunate situation and we’ll continue to work with both sides in an attempt to come to a satisfactory outcome.bjb Commercial team.

Hi PennyThank you for your great review, it was a pleasure dealing with you and your lovely apartment again, please do not hesitate to contact us if we can be of help in the future.Kind RegardsMichael FerrisLettings ManagerBJB

Amy-louise Simmons, thank you for your kind review; we are happy to pass along your comments to the team here at butters john bee Wolverhampton Lettings! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Hello Madeeha,Thank you for your kind words, we will pass these on to Charlotte. If you require anything else, please do not hesitate to contact the team. Thank you, Hanley Lettings Team

Hello Ang,Thank you for your review about our team member Grace, if we can help with anything else please don't hesitate to contact us.Kind regards, Rebekka GillLettings Branch Manager

Hello Joanne,Thank you for your kind review about Danielle, we really appreciate the feedback. If we can help with anything else please don't hesitate to contact us. Kind regards, Charlotte FodenAssistant Branch Manager

Good moring Jan, Thank you so much for your kind review, if we can help with anything else just let us know. Kind regards, Rebekka GillLettings Branch Manager

Dear AlanThank you so much for your great review and your wonderful feedback, we appreciate you taking the time to provide this, please do not hesitate to contact us if we can be of further assistance in the future.Kind RegardsMichael FerrisLettings Manager BJB

Dear Sam,Thank you for your feedback, which we believe to be in response to a recent social media post. For clarity, we would like to highlight that this is connected to the letting of a commercial retail premises, rather than a domestic dwelling; our Newcastle under Lyme branch are in no way connected to this transaction. We regret that the tenant doesn’t feel the property is fit for purpose. We are working with the tenant and the landlord to come to a solution but as the contract is signed the decision rests with the landlord. Unfortunately, due to Government imposed restrictions, we were unable to offer an in-person viewing and sent the tenant a short video of the property which was recorded prior to lockdown. The tenant ultimately made the decision to sign the lease, having had the time and opportunity to have this reviewed, and paid the rent for the first year in its entirety in advance; this was not a requisite of the letting but rather a decision made by the tenant. It's an unfortunate situation and we’ll continue to work with both sides in an attempt to come to a satisfactory outcome.bjb Commercial team.