Butters John Bee Land Stoke-on-Trent reviews

★★★★★ 5/5

Trustpilot

Absolutely superb service from start to finish!

Absolutely superb service from start to finish!I sold my property via the Nantwich branch of Butters John Bee and cannot fault the service received! Lisa and the team provided clear communication at every step of the process and were very helpful and supportive throughout. Lisa and the team really did make selling my house as stress-free as possible and I would highly recommend them. Many thanks.

Tamsyn · 11 February 2019

★★★★★ 5/5

Trustpilot

Rental upkeep/maintenance

Having dealt with Andy Pass over many months with ongoing issues with my rental property, I would like to share my complete satisfaction with the level of promptness, effecency and professional attitude at all times to any issues I have raised. This is especially appreciated as I live in Cyprus and cannot be hands on as it were. Keep up the good work....

Alison · 18 May 2020

★★★★★ 5/5

Trustpilot

Excellent service

Bjb helped me move into my first property. I had excellent service from Lucy Strassmann. I received quick reply’s and phone calls to make sure any questions I had got answered with as much detail as possible. Lucy was very kind and friendly and she made a very exciting and nervous experience very enjoyable. Would recommend using bjb again and especially Lucy.

Jade · 15 June 2020

★★★★★ 5/5

Trustpilot

My property letting experience

My experience with Butters John Bee in Newcastle-Under-Lyme has been great! Couldn't have asked for better customer service from start to finish. Many thanks to Abbey the manager, Chelsea and especially Lydia whose customer service was second to none, extremely helpful throughout my experience of letting my property. Would highly reccomend these girls to anyone looking to let there property Mrs S Singh

Sanj · 10 February 2020

★★★★★ 5/5

Trustpilot

Now, that's what I call Customer Service

Thanks a million for a great day.Great customer service, extremely patient, answered all my questions in great detail, took me round to see additional properties and spent the extra time talking me through the process. If that isn't customer service then you must be an alien. Great tattoo as well. Elle Cooper was amazing...🐝🐝

Taiwo · 11 February 2022

★★★★★ 5/5

Trustpilot

The Awesome Michael @ bjb Crewe

The Awesome Michael @ bjb CreweWould like to mention Michael @ bjb crewe who was amazing during the process of my family renting a house in Northwich.Really impressed as we had a small time frame and it was during lock down when Michael was working from home. Michael even dropped the keys off at the house on his day off.Thanks againFranc.

Francesco · 10 June 2020

★★★★★ 5/5

Trustpilot

Thanks to Debbie Birks

Thanks to Debbie Birks, who responded to my requesting a Tenancy Agreement to be sent to my email.I have been with Butters John Bee now (fully managed service) for approx 10 years, & even though I am approached by other estate agents to take over my entire portfolio, I am very much happy to stay with Butters John Bee.Would highly recommend.Paul Tawn

Paul · 7 February 2020

★★★★★ 5/5

Trustpilot

My Experience with Butters John Bee

My experience with Butters John Bee has been brilliant. My agent Chelsea was so kind, helpful and professional...She genuinely was spot on with everything. To the success in my new move. Chelsea is very quick to get back in touch with any query’s asked. I would definitely use them again! I can’t thank Chelsea enough for her support with this process. Thank you!

Phillipa · 9 September 2019

★★★★★ 5/5

Trustpilot

Providing me with insightful knowledge

Been speaking to Michael during the last few weeks, he has provided me with insightful knowledge and information during this difficult time regarding the current rental market and the dos and don't of the area, I feel that he will be my go to guy when I need him to find me tenants. Thank you Michael for your time and patience.

Mrs · 9 June 2020

★★★★★ 5/5

Trustpilot

I have recently rented from Butters…

I have recently rented from Butters John Bee, and have to say the service was excellent. Jenna was fantastic and friendly and kept me up to date throughout the whole experience. She was always contactable and answered my issues very promptly. Before this rental i have always gone private. But i would be very happy to recommend and use this company again.

William · 4 December 2019

★★★★★ 5/5

Trustpilot

I have been a tenant fo about 2 years…

I have been a tenant fo about 2 years and I would highly recommend them Especially Natalie from crew office who goes out of her way to help you and keeps to her word highly recommend thanks.It took not even 6 hours to do a complicated situation I just can’t thankHer enough Thanks again

Jason · 15 November 2021

★★★★★ 5/5

Trustpilot

A very happy customer

Elisha was brilliant when taking me for a viewing. She was so easy to talk to and was happy to help with any questions that I had. I felt really comfortable throughout the whole viewing and will definitely remember this for future reference. It is quite clear that Elisha is a great asset to Butters John Bee. Thank you for the lovely experience.

Keyleigh · 14 May 2019

★★★★★ 5/5

Trustpilot

Jenna was a joy to be in touch with

Jenna was a joy to be in touch with! She updated me and my partner of every detail to do with the house we’ve now happily moved into! My partner, son and I would like to thank her for her time, care and 10/10 customer service! If we were to have another move we would hope to have Jenna again! Thank you!

Callum · 25 October 2019

★★★★★ 5/5

Trustpilot

Experienced and efficient

The team at Butters John Bee in Sandbach are experienced, friendly, and efficient, focussing on supporting the vendor in the sale process. My particular thanks to Natasha who was in regular contact on the basis that a sale is not done until completion day. Her help and support to move on has been much appreciated.

Louise · 29 August 2021

★★★★★ 1/5

Trustpilot

Poor Customer Service

Really poor customer service. Both me and my wife have had dealings with them to book viewings on properties and each time they have been really short and rude with us. There is no way i would get them to sell my house if that is how they treat potential buyers.

Will · 7 April 2022

★★★★★ 5/5

Trustpilot

Excellent Service

Despite the current situation, Rebekka Gill and her team have gone above and beyond in securing a tenant for our flat. Rebekka has kept us fully informed throughout the process and has undertaken many of the tasks herself. We will continue to use butters john bee Lettings to manage our portfolio and have no hesitation in recommending them to others.

PA · 5 May 2020

★★★★★ 5/5

Trustpilot

Excellent service from start to finish

Excellent service from start to finish with the sale of my property recently. Suzanne, George and Melissa were great to deal with, and kept up regular communication with me throughout. I would highly recommend their services. Andy

Andy · 28 July 2023

★★★★★ 5/5

Trustpilot

A big thank you to Charlotte Foden for…

A big thank you to Charlotte Foden for all her help and support. Very professional and friendly, answered all my questions, told me everything I needed to know and kept me in the loop with the whole proses. I’m now ready to collect the keys to a beautiful home to settle down in with my children!! Thank you :D

Holly · 10 June 2020

★★★★★ 5/5

Trustpilot

Professional Lettings Management by Liz

Despite the current Lock-down situation Liz Thompson and her team at Hanley have maintained and provided a first class management service. Looking after our portfolio of properties, professionally supervising repairs and handling the requirements of tenants. As a result, we shall shortly be placing more properties for management with butters john bee. Thank-you Liz for all your hard work!

PA · 7 May 2020

★★★★★ 5/5

Trustpilot

Fantastic personal friendly service.My…

Fantastic personal friendly service.My partner and I were made to feel so much at ease with the fantastic helpful staff at buttersjohnbee.Very professional and friendly so approachable nothing too much trouble,and understood our situation.Sean and Hayley have been amazing and kept us informed and guided us through the process with reassurance.Our move back to Shrewsbury was made easy,thank you !

Donna · 11 November 2019

★★★★★ 5/5

Google

OMG Nothing but top class service. Thank you so much Reuben for all your help through a really stressful time. You helped with the transition and were always there for everything. Thank you

Simon · 12 April 2025

★★★★★ 5/5

Trustpilot

Teri has been great

We have just bought a property via BJB and dealt with Teri. The purchase has had many issues along the way, however Teri has been attentive, communicative and as helpful as she could possibly be. Teri is a credit to Butters and knows her stuff. Thank you for all your help along the way

Caroline · 19 May 2021

★★★★★ 5/5

Trustpilot

An excellent Estate Agent

I have been extremely happy with the service I have received. All the staff were helpful but in particular Diane who I dealt with most of the time. She had time for me during this stressful period and went over and above her role with kindness and humour.... excellent. I would recommend her/butters john bee to anyone selling/buying a property.

Sylvia · 5 June 2019

★★★★★ 5/5

Trustpilot

Very helpful

Very helpful, i applied for a property and within half an hour i had a phones call about a viewing, a guy called Michael was really helpful and helped me all the way through the process, if there was anything i needed know or any help i needed he was just a phonecall away. Cant thank Michael enough

Annaleigh · 26 March 2020