Trusted Agent profile · Stoke-on-Trent
★★★★★
1,135 reviews across 2 platforms
Suite 1, Albion House No.2 Etruria Office, Village Forge Lane, Festival Park, Stoke-on-Trent, ST1 5RQ
Butters John Bee Land's office in Stoke-on-Trent, at Suite 1, is rated 4.2 out of 5 across 1,135 reviews on two platforms, including 59 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Butters John Bee Land hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stoke-on-Trent.
Every review we hold for the Stoke-on-Trent office, from every platform, shown as written. First names only.
5/5
TrustpilotButters John Bee
Recently started working with Butters John Bee property management. I find Stacey O’Hara extremely informative, helpful and professional! Stacey makes the whole process really straightforward! It’s a pleasure to work along side you!
5/5
TrustpilotButters John Bee new tenants.
Butters John Bee quickly found reliable tenants for my property. I was kept fully informed throughout the process. This occurred during the covid 19 lock down. Social distancing was observed during all meetings.
3/5
TrustpilotHave rented a property for 6 years…
Have rented a property for 6 years staff are friendly and helpful but I have reported repairs many times and still not been fixed but apart from that my experience has been positive
5/5
TrustpilotMolly Farrelly
Spoke to molly today. Just had to leave a review. It’s so refreshing to speak to staff at BJB, they are always so efficient and helpful. Thank you molly and BJB
5/5
TrustpilotMichael at Crewe
Michael Ferris met with us to discuss letting out our house, we found Michael to be upfront, approachable and knowledgeable. Based on this we will be using BJB to let our house.
5/5
Trustpilotwhat a delight to have a company thaT…
what a delight to have a company thaT TRULY LOOKS AFTER THE CUSTOMER,,all the staff we engaged with were more than helpful and found us a suitable tenant ,, many thanks ,,, pat valler
5/5
TrustpilotFirst time seller
As a first time seller, I am extremely happy with the service from, Bev, Paula & James from the Telford office, very helpful, Property sold less than 2 weeks from signing. Thank you team
5/5
TrustpilotLucy Strassmann: Model of efficiency
Instead of my dealing with 3 persons during a change of tenancy, Lucy took it all on board. That included finalising outstanding works which had been dragging on for 6 months.
5/5
TrustpilotStacey is brilliant
I’ve dealt with many Letting Agencies over the years, but Stacey really does stand out. A good balance of professionalism and efficiency, she really is a pleasure to deal with.
5/5
TrustpilotDebbie Ashford-Thom
BJB has been extremely helpful. Debbie, in particular, has been very quick to deal with matters arising. She has been very responsive in communication and extremely polite. Thanks very much, Debbie!
5/5
TrustpilotI have to speak to Ben fairly often…
I have to speak to Ben fairly often over some rental properties, and he's always super helpful, has a positive can do attitude, and seems to work very efficiently.
5/5
TrustpilotStacey O'Hara
Stacy always provides very good customer service along with being very supportive. Her helpful and positive attitude make it clear that she’s good with what she’s doing. Highly recommend
5/5
TrustpilotOutstanding service
I deal with Liz on pretty much a daily basis, she has such a 'can do' attitude that is so refreshing - she is an asset to your company.
5/5
TrustpilotMolly Farrelly
Spoken to Molly today what a lovely polite member of staff who is very thorough with her services I look forward to your input in future correspondence
5/5
TrustpilotI spoke with Natalie today about…
I spoke with Natalie today about selling our property, she was very helpful, a pleasure to deal with and very professional. Thank you for all your help.
5/5
TrustpilotStacey is extremely efficient
We work with Stacey on a daily basis, she is extremely efficient and a pleasure to work with. Stacey always ensures jobs run as smoothly as possible.
5/5
TrustpilotStacey is fantastic
I deal with Stacey alot, and she is so efficient at her job. She always keeps me up to date and informed. A pleasure to deal with.
4/5
TrustpilotAmazing service for the recent letting…
Amazing service for the recent letting of my property. Abbi and Chelsea from BJB were really helpful, prompt response and let my property out nice and quickly.
1/5
TrustpilotAwful company
Awful company. They don’t give a **** about their “customers” awful communication! Rude ! Definitely 100 percent do not recommend even to my worst enemy
5/5
TrustpilotI’ve had some maintenance work from the…
I’ve had some maintenance work from the company and the process is straight forward and we working with Stacey O’Hara who is very pleasant and professional
4/5
TrustpilotDuring an uncertain time due to Covid…
During an uncertain time due to Covid 19 Claire & her team kept us updated throughout on the sale of our late father's property. Many thanks.
5/5
TrustpilotI spoke to property manager Julie…
I spoke to property manager Julie Cartlidge-Dean and she was really helpful and friendly, sorted out my main tissues straight away... great service and would recommend!
5/5
TrustpilotMolly Farrelly is brilliant
I just have to compliment Molly - she is a hard working member of your team, she communicates with me often and keeps me updated.
4/5
Trustpilottenancy agreement
we requested some information for one of our flats and were promptly supplied with the requested details by carol yearsley very satisficed with the outcomekevin
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Butters John Bee Land hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stoke-on-Trent.
