Trusted Agent profile · Stoke-on-Trent

Butters John Bee Land Stoke-on-Trent reviews

4.2

★★★★★ Great

1,135 reviews across 2 platforms

Suite 1, Albion House No.2 Etruria Office, Village Forge Lane, Festival Park, Stoke-on-Trent, ST1 5RQ

Butters John Bee Land's office in Stoke-on-Trent, at Suite 1, is rated 4.2 out of 5 across 1,135 reviews on two platforms, including 59 Google reviews rated 4.7.

Google logo

4.7 / 5

59

Reviews on Google

This office

Trustpilot logo

1,076

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Stoke-on-Trent office, from every platform, shown as written. First names only.

5/5

Trustpilot

Really good agency

Really good agency,Lucy from BJB help us with everythink, thanks

Stefan · 20 November 2019

Agent replied · 12 June 2024

Dear Stefan, Thank you for your kind review about Lucy and our team, we really appreciate it. Kind regards, Lettings Branch Manager

5/5

Trustpilot

Happy with the service

Happy with the serviceJenna is polite helpful and efficient

Stephen · 6 March 2020

Agent replied · 12 June 2024

Dear Stephen,Thank you for taking the time to review the service you have received from us in the Winsford office. I am happy to read that you found the service to be efficient and wish you and your new tenants all the very best of luck.Do let us know if we can be of any further assistance with any future properties.Kind regards,Jenna StelfoxLettings Manager

5/5

Trustpilot

Chanelle Smith

I speak with Chanelle from Wolverhampton BJB on a weekly basis - she is a lovely person to deal with, nothing is too much trouble, and she has a can-do attitude - a real credit to your company.

Kerry · 8 January 2021

5/5

Trustpilot

Just had a very positive experience…

Just had a very positive experience with Andy Pass (Property Manager). I required assistance responding to number of questions I received from my buyer. Andy, responded quickly and went over and above what I expected. Thanks again Andy! Adam

Adam · 17 July 2020

5/5

Trustpilot

12 Beck Road

Excellent service & very helpful. Would strongly recommend.

Mark · 11 November 2019

Agent replied · 12 June 2024

Dear Mark Thank you for your review on the great service you have received from the BJB Newcastle Branch. Kind RegardsAbigail IliffLettings Manager

5/5

Trustpilot

After having difficult tenants

After having difficult tenants, BJB turned the situation around with their customer service and knowledge of the industry. Stacey O’Hara and Andy Pass exceeded my expectations with their professional support and advice. I would highly recommend BJB.

S.C-W · 28 October 2020

5/5

Trustpilot

Good communications and prompt listing…

Good communications and prompt listing achieved early interest and sale despite difficult market conditions for viewings. Friendly, competent team were a pleasure to deal with - would certainly use them again - if the need arises!

Brian · 26 January 2021

5/5

Trustpilot

I have a couple of properties rented…

I have a couple of properties rented out and managed by this company mainly dealing with hayley kelly from the start who was very helpfull, informative, polite and friendly.Very good customer service and I'd recommend her to anyone.

Jamie · 11 June 2020

5/5

Trustpilot

Overwhelmingly straightforward

Lisa led the process with ease, patience and overwhelmingly straightforward. The liaison was at it's best and she worked well for me as a buyer but also balanced with that of the seller to progress the sale to completion. Highly recommended.

Thomas · 5 March 2019

5/5

Trustpilot

excellent service and an excellent…

excellent service and an excellent letting agent

Valentin · 19 November 2019

Agent replied · 12 June 2024

Valentin, thank you so much for the positive review!

5/5

Trustpilot

Quality service from Chelsea at…

Quality service from Chelsea at Newcastle

Tracy · 12 March 2020

Agent replied · 12 June 2024

Hi Tracy Poxon, we are very happy to have provided you with such a positive experience!

5/5

Trustpilot

Charlotte Foden came to photograph my…

Charlotte Foden from the Stafford branch came to photograph my rental property and within 24 hours the property was online and she was already booking viewings. Very impressed with such a speedy and professional service, thank you!

Richard · 12 June 2020

5/5

Trustpilot

Very professional!

Very professional and a great company!! Nothing is too much!! My main contact has been with Chanelle Smith. I cannot thank her enough for all her support. Very much an asset to this company. Pauline

Pauline · 18 December 2020

5/5

Trustpilot

We deal with BJB on a day to day…

We deal with BJB on a day to day basis, our point of call tends to be Stacey o'hara, I can't fault she deals with all our issues promptly and we're kept updated along the way!

Adam · 19 August 2020

5/5

Trustpilot

the staff are very helpful and polite

the staff are very helpful and polite, they made thing very simple and easy to understand things for me to buy a property in the area. Thank you, everyone, at Butters john bee, all the best to you all.

Jo · 6 June 2019

5/5

Trustpilot

New landlord

It has been a pleasure working with this Company. As a new landlord they have dealt with everything for me. Elisha has kept me fully informed all the way through. Pleasure to do business with x x

Sue · 30 March 2020

5/5

Trustpilot

I reported a problem to Danielle on…

I reported a problem to Danielle on Tuesday by Wednesday afternoon someone was here to fix it, really quick to respond to my problem and kept me up to date with phones calls and emails. 👍🏼

Kerry · 10 July 2020

5/5

Trustpilot

letting my property

simple and completely stress free letting of my property with a very friendly Rebekka Gill. paying their fees is well worth avoiding the headache of finding a tenant and managing the property. highly recommended!!

Shaun · 16 December 2020

4/5

Trustpilot

What lovely service I had from Julie…

What lovely service I had from Julie today. She was very polite and approachable. Made me feel very comfortable to address my query with her. Hope to speak to her again when contacting the company.

Louise · 26 August 2020

5/5

Trustpilot

Very pleased

Very pleased with the service from Abigail and Chelsea. Excellent negotiation with my new tenant and kept me up to date at every stage. I wouldn’t hesitate to recommend these ladies at BJB Newcastle.

Mrs · 28 November 2020

5/5

Trustpilot

Another superb dealing with butters…

Another superb dealing with butters John bee. Stacey makes things easy,explains things so even the softest of us can understand and nothing is too much trouble for her. Takes away all the worry

Mr · 26 November 2020

5/5

Trustpilot

Abi at the Newcastle under Lyme office…

Abi at the Newcastle under Lyme office has been amazing we went not even 3 weeks to completion to a tenant moving in! Fabulous service and advice to novice landlords would highly recommend.

Bev · 6 October 2020

5/5

Trustpilot

Butters John Bee staff are very…

Butters John Bee staff are very professional and helpful in all their dealings with clients and offer the personal touch, often going the ‘extra mile’ so that we are happy to remain with them.

Elizabeth · 28 May 2020

4/5

Trustpilot

Bought my house through Butters John…

Bought my house through Butters John Bee. I viewed without delay and put in an offer straight away. Very efficient service and the whole process went smoothly with little delay. Thanks to the Congleton branch!

Patricia · 9 January 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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