Trusted Agent profile · Stockton-on-Tees
★★★★★
2,056 reviews across 2 platforms
11 Silver Street, Stockton-On-Tees, TS18 1SX, TS18 1SX
Part of Your Move & Reeds Rains Rogers Stewart, see every office.
Reeds Rains's office in Stockton-on-Tees, at 11 Silver Street, is rated 3.7 out of 5 across 2,056 reviews on two platforms.
Every review we hold for the Stockton-on-Tees office, from every platform, shown as written. First names only.
5/5
TrustpilotDefinitely 5 stars!
Definitely 5 stars!Very friendly staff.Thank you all for your hard work selling my home.
Hello - Thank you for your kind review, we will be sure to pass on the good words.Many thanks,Reeds Rains
1/5
TrustpilotRequested a valuation on 2 occasions. Still waiting for contact
Requested by email for a valuation of my property on 2 occasions. Received confirmation somebody would call to arrange a time to suit.However ,no body called or got intouch after over a week.Lost trust to sell with reads rains due to lack of communication.I have used another agent.
5/5
TrustpilotCan't praise enough
Had my property on market with purple bricks for six months and not a sausage. Put Reeds Rains on to it and within 3 weeks it was sold for more than purple bricks wanted me to market it for. Worth the extra fees! They actually work for you. Well done.
5/5
TrustpilotHolbeck house with thanks
A very good experience with Reeds Rains. The staff have been so helpful, courteous and honest. Thank you so much.
5/5
TrustpilotReeds rains
Very professional speedy service always answers quickly I’d never use anyone else highly recommended
Hello Christine - Thank you for your great review!Many thanks,Reeds Rains
5/5
TrustpilotI deal with a lot of estate agents…
I deal with a lot of estate agents buying and selling houses, Neil and Cheryl from the Coventry office were superb both in marketing, honesty and communication... above and beyond the service from other “ new to the job” people..Thanks ...Mark.
5/5
TrustpilotAlison at bamber bridge
Alison at bamber bridge, from start to finish even councillor at some points , Alison has gone above & beyond, we cannot recommend enough , Thank you so much for all your help xx
5/5
TrustpilotI have used Reeds and Rain Grimsby as a…
I have used Reeds and Rain Grimsby as a letting agent for my property and they have been excellent through out the process and they are always happy to help if I have any questions and deal with things promptly. I would highly recommend.
1/5
TrustpilotExtremely unprofessional!
Extremely unprofessional!! Appalling service all round!! AVOID!
Hi JenI'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
5/5
TrustpilotVery professional service
The staff proved to be very friendly and very professional. They communicated really well and acted promptly on all proposed actions to assist in the sale of my property. Impressive.
4/5
TrustpilotMostly a great experience
Great local agent Kelly, friendly very helpful, good brochure great photos.However once we had the viewing and an offer it was a rushed.Advised to take first offer., before getting answers!!
1/5
TrustpilotTotal incompetance
Total incompetance . Don't even think about using them. You have been warned.
Hello - We are very sorry to read your review. Could you please let me know which branch it was you had dealings with?Kind regards,Reeds Rains
5/5
TrustpilotHannah at Ferryhill branch rocks!
Dealing with Hannah at the Ferryhill branch has been an absolute pleasure. I have a managed property with her branch and she was able to place a tenant in within a short space of time. She keeps me informed of progress and is always very courteous and polite.
5/5
TrustpilotFriendly
Friendly. Efficient. Fast moving.
5/5
TrustpilotGreat service
Everything from start to finish has been professionally handled. From the valuation to marketing and now in the hands of the sales negotiation team. Fingers crossed the sale goes through now 🙏
5/5
TrustpilotI rent from Reedsrains in Ashton under…
I rent from Reedsrains in Ashton under lyne, I have been in my property for 4 years ish. I work long hours so need hassle free renting with good communication with the agent. I had my routine check today with the lovely Zoe. Professional, friendly and approachable.
1/5
TrustpilotNothing will get fixed 😂
Nothing will get fixed, chasing jobs for over a year such as broken toilet seals, toxic water, broken doors, garage roof collapsing. Appears from other reviews similar issues, with regards for call backs and failure to contact the landlord on getting repairs done.
1/5
TrustpilotVery unprofessional and incompetent.
Made an absolute shambles of our mortgage application, as a result i ended up blacklisted, received a full refund but that's of little help as i now can't move or remortgage.The incompetence of all their staff is on a whole new level, school children would have more clue!
5/5
TrustpilotReeds Rains Macclesfield
Reeds Rains Macclesfield Sue managed the sale of a parents property for us, she kept us well informed throughout the process and has continued to push through to exchange of contracts. Excellent service!Thank you
1/5
TrustpilotHorrendous
Horrendous. Do not use this letting agent.
Hi - I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
5/5
TrustpilotFantastic service
Fantastic service. Harun and Co have gone above and beyond to ensure that all queries are answered thoroughly and that my move was as straightforward as can be. Patient, understanding and on form at all times. Highly recommend!
2/5
TrustpilotEasy sale, very poor aftersales.
The actual sale of the property was straight forward and they were paid promptly however trying to get my promised cashback was like getting blood from a stone.Had to go to their office and refuse to leave untill it was sorted in order to get resolution.
1/5
TrustpilotYou may believe it’s being dealt with…
You may believe it’s being dealt with internally but that’s not the case I’m still awaiting a reply - buys / sellers be aware Avoid this company who lie to you. Tell you one thing and do another.
5/5
TrustpilotEveryone very helpful…
Everyone we spoke to were very helpful and they were very efficient and help us all along the way
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Reeds Rains's Stockton-on-Tees office has 2,056 reviews across two platforms: 10 on Facebook (across the whole business), 2,046 on Trustpilot (across the whole business).
Reeds Rains Stockton-On-Tees is rated 3.7 out of 5 across all 2,056 reviews.
Reeds Rains Stockton-On-Tees, 11 Silver Street, Stockton-On-Tees, TS18 1SX, TS18 1SX.
