Every review we hold for the Stockton-on-Tees office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat experience
Sold a property through auction dealing with the great team at Norton Branch. Tony, Julie and the team were very professional and gave honest advice and guidance. They kept us updated with viewings and feedback. Sold in the first round of auctions and happy with the price achieved.
Vicky · 24 March 2026
Agent replied · 24 May 2026
Thank you so much for this great review Vicky! We are delighted that your experience with our Norton team has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your day to write this. Sincere thanks, from all of us at Pattinson Estate Agency and Pattinson Auction.
★★★★★ 5/5
TrustpilotFirst Time Renter
Dealt with Eloise & Pattinson when applying and successfully renting my first property. Really clear communication and updates provided by the team would definitely recommend.
Joshua · 21 August 2026
Agent replied · 26 October 2024
Thank you so much for this great review! We are delighted that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
★★★★★ 5/5
TrustpilotEmily was so helpful throughout the…
Emily was so helpful throughout the entire process. Could not ask for a better person to have to help.
Callam · 28 September 2026
Agent replied · 10 October 2026
Thank you so much for this great review Callam! We are delighted that your experience with Emily has been as positive as we aim to give all our customers! All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
★★★★★ 5/5
TrustpilotGreat place
Had to communicate with the letting agency regarding my rent and I got instant replies via email, very professional and got my issue resolved promptly. Kaya was very helpful with their customer service.
Bethan · 17 June 2026
Agent replied · 22 June 2026
Thank you so much for this great review Bethan! We are delighted that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
★★★★★ 5/5
TrustpilotHighly recommend Pattinsons & the…
Highly recommend Pattinsons & the auction team - great service and communication from start to finish. Dawn from the auction team was great and kept me updated throughout the process - highly recommend!
Sophie · 11 June 2026
Agent replied · 22 June 2026
Thank you so much for this great review! We are delighted that your experience with Dawn and our auction team has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
★★★★★ 5/5
TrustpilotFantastic service branch manager was…
Fantastic service branch manager Mike Hughes was great helping me choose my first home would highly recommend and I have bought my first home through Stanley branch 😊
Mr · 15 July 2026
Agent replied · 23 September 2026
Thank you so much for this great review! We are delighted that your experience with Mike Hughes and the team has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best in your new home! from the whole team here at Pattinson Estate Agency and Pattinson Auction.
★★★★★ 4/5
TrustpilotIt’s been an amazing experience very…
It’s been an amazing experience very friendly from the moment they came to value my home they made me feel very comfortable and they were very professional throughout and the after sales once my offer was accepted they kept me in the loop and up to date once a week on the progressing absolutely amazing shout out for Jonny !!!!! he was just fab thank you sooooo much for your professionalism throughout my sale of my home and I would definitely recommend as i was prior Reccomend to putting my home up for sale I think going the extra mile is so important to the smaller details of the process which helps so much as it’s so stressful to say the least !! Thanks again x
Dawn · 12 June 2026
Agent replied · 22 June 2026
Thank you so much for this review! We are pleased that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
★★★★★ 5/5
TrustpilotCouldn’t have dealt with a better company
Couldn’t have dealt with a better auction house ! Adam and his team were fantastic they dealt with all the million questions we had and guided us from start to finish. With only one auction round on the market to completing soon we couldn’t be more happier.
Grace · 10 February 2026
Agent replied · 23 February 2026
Thanks so much for this lovely review Grace! We really appreciate you taking the time to share your experience. Building strong relationships with our clients is so important to us, and it’s great to hear that’s reflected in your feedback. Sincere thanks from the whole team at Pattinson Auction.
★★★★★ 5/5
TrustpilotThankyou to Alison and the whole team could not…
Alison and the whole team could not have been more professional. They kept me fully informed throughout the whole process, there were many obstacles to overcome and they remained calm, professional and empathetic throughout, keeping me regularly updated and often gave me information prior to my solicitor. I could not fault them, they made a very difficult process much more bearable and I can't thank them all enough, well done to you all Beth
Elizabeth · 17 July 2026
Agent replied · 23 September 2026
Thank you so much for this great review Elizabeth! We are delighted that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
★★★★★ 5/5
TrustpilotSelling Mum's house through auction
Just finished selling my Mum's house and the team at Pattinson were great, we were kept informed throughout the process, with good advice given, special mention to Darren, Caitlin and Nessa
Ian · 3 June 2026
Agent replied · 22 June 2026
Thank you so much for this great review Ian! We are delighted that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
★★★★★ 4/5
TrustpilotKaya has been very helpful with my…
Kaya has been very helpful with my problem. She has gone the extra mile to find out information for me and to deliver as promised. Very happy with Kaya
Chris · 5 June 2026
Agent replied · 22 June 2026
Thank you so much for this review! We are delighted that your experience with Kaya has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. From the whole team here at Pattinson Estate Agency and Pattinson Auction.
★★★★★ 5/5
TrustpilotI can’t recommend pattinson estate…
I can’t recommend pattinson estate agents enough, from the first gentleman that showed us round for our viewing to every person we’ve dealt with they have been amazing. I’ve mainly dealt with Emily and she is an absolute credit to the company she helped us so much with everything even things that she didn’t have to deal with she went above and beyond for me and my partner. Amazing company with such lovely staff thank you so much for everything.
Emma · 19 December 2025
★★★★★ 5/5
Trustpilot⭐⭐⭐⭐⭐ 5-Star Review
Janine was absolutely outstanding in helping us sell my father’s property through auction. From start to finish, she guided us with professionalism, care, and genuine dedication. She kept me informed at every stage of the process, ensuring I always knew exactly what was happening and what to expect.
KAREN · 11 December 2025
Agent replied · 22 December 2025
Thank you so much for this review Karen! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your day to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
★★★★★ 5/5
TrustpilotSelling by auction was an excellent choice for us
We would like to thank everyone at Pattinson's, especially Caitlin and Michael, for their friendly and professional service during the recent sale of our holiday cottage. We were looking for a reasonably quick "hassle free" sale but did not want to compromise on the price. We were advised "secure sale" by auction would be the best option for us, and although we were initially wary due to unfamiliarity with the process, we decided to give it a go. The whole process, from our first contact with Pattinson's to exchange of contracts, took no more than 5 weeks. Everything happened very quickly on the auction day and the bids rapidly increased from a relatively low starting point, finally comfortably exceeding our expectations before the hammer fell. And at that point, contacts are exchanged and the sale is legally binding for both parties, so there is no worry about the buyer pulling out. We would certainly use this method of sale again, and would trust Pattinson's to manage it.
Stephen · 9 December 2024
Agent replied · 25 December 2024
Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
★★★★★ 5/5
TrustpilotVery efficient process
Very efficient process. Everything made simple to understand by a highly knowledgeable and professional group of people. The energy, communication and compassion of the staff left us full of confidence in the that we were in good hands.
Robert · 2 March 2026
Agent replied · 19 March 2026
Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your day to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
★★★★★ 5/5
TrustpilotHoughton branch- would recommend!
We’ve just sold our home through Pattinson Houghton and we couldn’t fault them at all. We had multiple viewings straight away and sold the property for higher than asking price. We spoke to various members of the team through the sale but special mention to Dan who came to value the property and and got the sale live, Carole who we sold the property through within a week and Lauren who has kept us updated throughout the process. Couldn’t recommend enough!
Brogan · 30 November 2024
Agent replied · 25 December 2024
Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
★★★★★ 5/5
TrustpilotI cannot thank Caitlin enough for her…
I cannot thank Caitlin enough for her help and kindness when selling my property at auction, she really took the time to listen to me and made it seamless, she is a credit to the company
Sarah · 14 March 2026
Agent replied · 19 March 2026
Thank you so much for this great review Sarah! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your day to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
★★★★★ 5/5
TrustpilotI cannot speak highly enough of Maurice…
I cannot speak highly enough of Maurice from Pattinsons who was the true protagonist in my recent property purchase through auction. From the very beginning, it was evident that his leadership skills were par excellence. His professionalism shone through in every interaction, ensuring that the entire process was handled with precision and care.Maurice took charge of the situation with a calm and strategic approach, demonstrating a deep understanding of the auction process and guiding the team with expertise. He was instrumental in securing the property, making certain that every aspect was managed seamlessly and with unwavering attention to detail. His proactive nature, combined with a genuine dedication to client success, instilled confidence and made the experience a positive one.Without a shadow of a doubt, Maurice was the driving force behind the successful outcome. His exceptional leadership and commitment to excellence set a standard that is hard to match. I am very grateful for his efforts and would recommend him to anyone looking for an estate agent who embodies professionalism and skill at the highest level.
Deep · 12 November 2024
Agent replied · 25 December 2024
Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
★★★★★ 5/5
TrustpilotWould like to say a massive thank you…
Would like to say a massive thank you to pattinsons in whickham branch. , from start to finish the service was amazing. We dealt with Josh a few times who very professional , but mostly we spoke to louise , whom every tine went above and beyond to help us through the whole process from start to finish , lovely girl always happy on the other side of the phone and happy to help , because of the staff and the way they handled the whole situation defo recommend this company.
Sam · 28 October 2024
Agent replied · 26 October 2024
Hi Sam, we are very sorry that you have found our services to be unsatisfactory. One of the team will be in touch with you as soon as possible to sort out this issue. Many thanks.
★★★★★ 1/5
TrustpilotWorst service by agency don't trust…
Worst service by agency don't trust them , offered two houses , but agency keeps saying customer want to go with other person although we offered more , I think agency is taking some money from buyer and refusing offer with offers customer service also worst not in clear in sales . I personally recommend please go with different agency.
SUURRES · 21 August 2026
Agent replied · 23 September 2026
Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will look into this further. Could you please share with us some more details on your experience, as well as the property address or contact number you registered with us? Please send this information to reviews@pattinson.co.uk so we can investigate. Many thanks
★★★★★ 5/5
TrustpilotExcellent Service and Quick Resolution from Kaya
I've always found Pattinson to be professional and easy to deal with, and my recent experience with Kaya Riches was no exception.
Mr · 10 June 2026
Agent replied · 22 June 2026
Thank you so much for this lovely review Mr Dennison! We are delighted that your experience with Kaya has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency.
★★★★★ 5/5
Trustpilot5 star experience with our agent Mr…
5 star experience with our agent Mr jamie millen. We have recently started our journey to the new home and planning to go ahead via auction. It is been a completely new experience , after all the chaos about auction , with the help of jamie who helped us with answering all the doubts and questions we had about this , we are finally going ahead. Jamie has been so helpful and been approachable at any time . Thank you so much for all your help. It is much appreciated.
Jothi.S · 15 October 2024
Agent replied · 26 October 2024
Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
★★★★★ 5/5
TrustpilotWhat an easy transaction
What an easy transaction, and a big thank you to Rachel Lewins great communication, helpful, pleasant, wonderful asset to your team. Thank you all so much.
Eleainor · 6 May 2026
Agent replied · 24 May 2026
Thank you so much for this lovely review Eleanor! We are delighted that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
★★★★★ 5/5
TrustpilotDealt with Houghton branch and Adrian…
Dealt with Houghton branch and Adrian Lindsay who is the most hard working and enthusiastic person you can have when you’re searching for a new home. He kept us fully informed and arranged viewings from a wonderful supply of houses. A lovely cheerful and professional agent - first class.
Peter · 17 October 2025
Agent replied · 23 October 2025
Thank you so much for this review Peter!
We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy day to write this.
Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
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