Trusted Agent profile · Stockport
★★★★★
748 reviews across 2 platforms
2a, Mersey Square, Stockport, SK1 1NU
Bridgfords's office in Stockport, at 2a, is rated 3.2 out of 5 across 748 reviews on two platforms, including 295 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of six awards Bridgfords won in 2026.
The Trusted Agent 2026 results for Bridgfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Stockport office, from every platform, shown as written. First names only.
1/5
TrustpilotNon Responsive
We've been using their management services for 5 years but the last 2 years have been a disaster.Their forced Landlord regulations fees is just a farce to extract money from landlords and their inability to deal with matters is just laughable.
5/5
GoogleFound the house we are living in through them. After dealing with a number of agents during the last month we were quite impressed with the professionalism of Hollie Silver and the rest of their team. Fair and transparent, good communication at all times, definitely will do business with them again in due time.PositiveQuality, Professionalism, Value
1/5
TrustpilotHas it gone bust
Has it gone bust ? Honestly worst experience no responses, website is down now ? Where does this leave us ? Any advice ?
5/5
GoogleExcellent service. I was with another agent for 9 weeks at a lower price and after changing to bridgfords sold for more within 3 weeks. Brilliant.
Thank you Barry for the amazing * review. Best wishes, Lucy
5/5
GoogleSuperlative level of service. Ryan essentially sorted us out with a new house in minutes, completely free of fuss...and on a bank holiday too! 5 stars.
Thank you Nathan for your fantastic 5* review. Best wishes, Emma
5/5
TrustpilotMore views promised in a week than…
More views promised in a week than others I can mention. Yes I realise not sales……..yet!
5/5
GoogleFriendly and efficient service. Easy to contact and always very helpful.
Thanks for the brilliant 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleThey are very professional and helpful. Thank youPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your amazing 5* review. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotMe and my friends had very bad…
Me and my friends had very bad experience with bridgfords letting agency at Halifax branch. I wouldnt give them even 1rating star if I could. The way they treat their customers is terrible. Not surprise about your ratings now. Never again. I will let all my friends know how we have been treated and to avoid it!!!
5/5
Trustpilotnathan is a credit to bridgfords
nathan is lovely! i was working today so i had to send my grandmohter on my behalf and she could only say nice things about him, same with me! credit to bridgfords! although i will not be applying for that certain property i would like to stick with nathan untill we do! very easy to talk to.
1/5
TrustpilotUnprofessional
Turned up for a viewing which was triples booked, we had a viewing for 9:10 and they showed around another couple without checking who was supposed to be there at what time.Unprofessional attitude and we will be avoiding this agency from now on.
5/5
TrustpilotGreat service!
Manj found us a new tennant very quickly and negotiated a significant increase in rent. He has been by far the most effective person we have dealt with at Bridgfords
1/5
TrustpilotPatronising staff who are not helpful
Patronising staff who are not helpful. They lie (e.g. we will clean house and remove old furniture before you move in - they did neither) and provide contradictory information. They also expect you to pay for repairs when it is the landlord's responsibility. The worst letting agency I have ever used. Avoid at all costs!
1/5
TrustpilotDo not use - Untrustworthy
Do not use! Provided false information which was only discovered during surveys and left me unable to buy the property which has left me severely out of pocket. Awful service throughout and untrustworthy company.
4/5
TrustpilotLovely friendly staff
Lovely friendly staff, very helpful and patient. They helped with the conveyancing process as a lot has changed after covid and Ziggy you was a star thanks for your support.
1/5
Trustpilot"I can't send you a copy of your…
"I can't send you a copy of your contract""We are not allowed to go round and knock on the tenants door"They don't do any work. I've not had any contact since I asked them what they've done to collect the rent (7months in arrears) and that was three months ago.They're horrible to the tennant too.
1/5
TrustpilotA real waste of time
A real waste of time! I was after a property and repeatedly had to ask for a viewing. Requested that I was kept up to date with the property (there were issues regarding the seller) which they did not! What the vendor was paying them for I have no idea. Terrible (Wilmslow)
5/5
GoogleBrilliant Service, house up and offer accepted in 2 weeks, Ryan, Angela and Luke did an incredible job, would highly recommend.
Many thanks Sean for your 5* review. I am delighted to read that the Bridgfords branch provided you with a brilliant service in particular Ryan, Angela and Luke I will of course ensure your kind words are passed on to the team. Best wishes, Lucy.
5/5
TrustpilotBridgfords burnley
Excellent service from friendly staff at bridgfords burnley. Kept informed every step of the way.Dealt with any query instantly and went out of their way to help.
1/5
TrustpilotABSOLUTELY SHOULD BE BANNED
ABSOLUTELY SHOULD BE BANNED! Illegal and disgusting behaviour from the people,
1/5
TrustpilotAbsolutely shocking staff
Absolutely shocking. Trying to buy a house and Bridgefords, Sale branch have a really poor attitude. Insist we show them our funds before even putting the offer to the vendors - not a chance! These people need a swift kick up the backside, they have a nerve demanding this information straight off.
5/5
GoogleGreat service from Ryan in selling our property super fast! Really helpful, friendly and honest service.
Many thanks for taking the time to leave us this wonderful 5* review. Best wishes, Lucy
5/5
TrustpilotHouse valuation
We had our house valued yesterday by Victoria and Shaugnee, from the Whitby branch, both were very pleasant, prompt and extreamly knowledgeable,always backing up statements with their own experience.Very professional - we will certainly be using their services.
1/5
TrustpilotHonestly
Honestly, if I could give zero star I would. Booked an appoinment through richard wakefield office to view a house, went to see the house, agent never turned up, waited for an hour. Rang them many times no answer. Awful and unprofessional agent ever, never viewing house with these time wasters!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Bridgfords, Stockport won Platinum; Bridgfords, Sale won Gold; Bridgfords, Halifax won Gold; Bridgfords, Burnley won Gold; Bridgfords, Wakefield won Trusted Agent; Bridgfords, Stalybridge won Trusted Agent.
