Every review we hold for the Stockport office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleReally great experience with Bridgfords Stockport - Sophie in particular. She was extremely helpful with the process of us purchasing our home. Would really recommend!
Zahra · 25 July 2024
Agent replied · 24 August 2024
Many thanks for the great recommendation, 5* review and your kind words Zahra. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAngela and Ryan were excellent, Angela’s communication throughout the process was impeccable, I would highly recommend Bridgefords, Stockport
Adam · 26 August 2019
Agent replied · 24 August 2024
Hi Adam, thank you for your kind words and recommendation of Angela and Ryan. Best wishes, Emma.
★★★★★ 5/5
GoogleEveryone at the Stockport office was very professional right from our first meeting with Ryan. Our property was marketed expertly and sold very quickly and the whole team at Bridgfords were there for us every step of the way. I would definitely recommend Bridgfords Stockport to anybody looking to sell their home as they will ensure it is sold quickly and at the price you want!
Samuel · 19 June 2019
Agent replied · 17 June 2024
Thank you Samuel for your wonderful 5* review and recommendation of our Bridgfords team in Stockport! It is fantastic to read that you found our team very professional right from the very beginning to the very end of the selling process and that they ensured you achieved a quick and positive sale!
Best wishes, Scott.
★★★★★ 5/5
GoogleAngela was consistently attentive and helpful through the purchase. I look forward to next engagement with the Stockport branch.
Tom · 26 August 2018
Agent replied · 24 August 2024
Thank you Tom for your excellent 5* review! Best wishes, Emma.
★★★★★ 5/5
GoogleStaff were helpful, efficient, honest and acted with integrity. This was completely different to my experience with some other agents.
From house viewing to move in has been a little over 3 weeks.
I would highly recommend Bridgfords as a letting agent.
Sawyer · 18 June 2023
Agent replied · 17 June 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotDO NOT USE THESE!!!!
DO NOT USE THESE!!!!The worst estate agents ever. If you’re considering them, do not do it. So at the end of October i needed to move out. So i found a flat, viewed it, applied, got accepted. So obviously i handed in my notice at my current housing. I requested to send my boyfriend to pick the keys up as i was in work until 6pm. Double, tripple checked if they needed any confirmation for him to collect them. Was advised they needed nothing as they would recognise him from the viewing. At the point of the keys being handed over they told my boyfriend he had to sign on my behalf… As the estate agent walked my boyfriend up the stairs of the flat she advised him that some pidgeons had broken in and pood all over the floor. Baring in mind at this point, i’d spoken to her on that day and paid over £1000 to their company. It is just me on the agreement so it’s a breach of DPA that they advised my partner that and not me on the call where i paid them money. I asked to get keys early so i could move in my stuff. So with the bird poo all over the floor i did ask how they expected me to move my furniture over that. After confronting the company about advising my partner to sign my name i was advised WE should have known that was wrong. It took a week to sort this out, i have now had to find other housing as i had about 2.5/3 weeks until im a 19 year old homeless person… After displaying my annoyance to the company the rudely asked if i could live at my parents or my boyfriends… I have finally managed to get keys for a new flat however now i only have 4 days until my tenancy runs out. Baring in mind i work 7:30am-6pm so now i’m having to rush everything in 4 days. Also, the day i picked up the keys i was told they didn’t have the key for the front door of the flat building which is by the car park. So now i’m left with 4 days to move my stuff in & no access to the building. I must admit, i do have a key to the other door on the building. however to get to that door you have to cross a bridge, go up and down some stairs therefore is the complete opposite of convenient. This estate agents is a joke and has only caused me stress. If i didn’t have limited time to leave my current property i would not be staying with them.
Gemma · 16 November 2022
★★★★★ 1/5
TrustpilotI would not recommend using Bridgfords…
I would not recommend using Bridgfords based on my recent experience.
Simon · 9 January 2026
★★★★★ 5/5
GoogleGreat service by all the team in Stockport. I had my house up with an online agent, who was poor to say the least. I swapped to Bridgfords, and the rest was history! I had a buyer which fell through, they then worked hard behind the scenes to secure not one, but three offers in one weekend. Regular contact and support throughout.
Lyn · 18 June 2020
Agent replied · 17 June 2024
Many thanks Lyn for your fantastic 5* review. It gives me great pleasure to read that once again our Bridgfords branch were professional and helpful. Kind regards, Lucy.
★★★★★ 1/5
TrustpilotAbsolutely disgusted with this place
Absolutely disgusted with this place. Went to rent a house. Discussed my situation my income everything I could I was upfront about. Was told I had the house and asked to pay a holding deposit and hand my notice in to my current landlord. House definitely ours. Had 2 guarantors which was all accepted by the landlord. Start packing my house have my current landlord accept my notice and put my house back on the market. 2 weeks later get told I can no longer have the house I failed credit check. They were told from day 1 I would fail hence the guarantors. Was told I came back bankrupt which is not true. Asked if I could do anything to prove this wasn't true. Was told doesnt matter you can't have the house. So no home to move into and a home I have to leave with 5 kids in tow. Disgusted with them. Oh and lose the holding deposit they said I needed to place after being told I was accepted. Literally left us with no home!!!!
Rachell · 31 October 2022
★★★★★ 5/5
GoogleKate & Megan have been extremely helpful while helping me to put my house up for rent. They answered all my questions and were polite and courteous. I would definitely recommend using them. The process was straightforward from the 1st meeting.
Lindsey · 18 June 2023
Agent replied · 17 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI can't fault Bridgfords they were fantastic with the selling of my house and very professional aswell throughout the whole process. Thank you for all your help Bridgfords team
Maria · 19 March 2024
Agent replied · 17 June 2024
Thanks for the wonderful 5* review Maria Richards! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCan't fault how quick, easy and professional the experience has been with Bridgford's Stockport - Megan, Ellie and Kate have been informative and helpful all the way through. Would highly recommend and looking forward to picking my keys up tomorrow!
Chris · 18 June 2023
Agent replied · 17 June 2024
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotThank you to Danielle and the team for…
Thank you to Danielle and the team for never giving up with the sale of our recent property. Even through two major shifts in the economic climate they still managed to arrange viewings and provide regular updates. Thank you and all the best
Michael · 2 December 2020
★★★★★ 5/5
GoogleI was Looking for Rental property in SK1 area of Stockport and I received an excellent fast and reliable service with very professional People like Hollie of Bridgfords . A special Thankyou to Hollie for all your work and help. Great response from you helped us alot. Thanks.PositiveResponsiveness, Professionalism, Value
Naveen · 18 June 2022
Agent replied · 17 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 2/5
GoogleI bought a house with them 2 years ago but I wasn't happy with the service I received. When they were meeting me for viewings they were only looking professional but the attitude was not right. Also they were trying to convince me to buy every house I saw even knowing that's not what I was looking for instead of matching my criteria.
Anna · 19 June 2019
Agent replied · 17 June 2024
Hi Anna, please do get in contact with us at review@countrywide.co.uk so we can look further into your experience. Kind regards, Emma.
★★★★★ 1/5
TrustpilotThese agents act like robots
These agents act like robots with no human face. Wanted to move in with a property they are managing. Unfortunately for us, we went ahead and paid for the house.(rent) On the day of collecting keys, I could not make it. I called to beg if they can give keys to the lead tenant who has already moved to the property with her stuff wanting to pick up keys. They refused because I was not there. They left her stranded. I promised to take any responsibility that comes with collecting keys. No buldging.Moreover communicating with them is unusually difficult, hard to pick calls. I wont recommend these kind of insensitive agents
Ken · 3 September 2022
★★★★★ 5/5
GoogleWe invited three agents to value our property. We were immediately impressed with their professionalism and innovative ideas. From getting the house online, to arranging viewings and managing the sale, we have been very happy with the service provided. In particular, Angela and Sophie have been very proactive in chasing all parties and communicating regularly. We would highly recommend them.
Will · 18 June 2020
Agent replied · 17 June 2024
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thanks for the recommendation. Best wishes, Lucy.
★★★★★ 5/5
TrustpilotKatherine and Liz at Bridgfords…
Katherine and Liz at Bridgfords Lettings in Stockport have provided nothing but first class service. Found us a tenant in the first week of the property going on the market. Kept us updated throughout the whole process with constant emails, phone calls and text messages. Would highly recommend. Excellent customer service. ⭐️⭐️⭐️⭐️⭐️
Angela · 5 August 2024
★★★★★ 1/5
TrustpilotBeyond unprofessional; like a school playground!!!!!!!!!!!!!!!!!!!
This estate agent is only interested in acting for the buyer, bending over backwards to help them, despite the fact clearly the seller was paying their fee! They do very little work to earn their commission; in fact less than average. They never answer the phone, it always goes to voicemail, no matter what time of day you telephone. They cancelled 10 block viewings because the buyer who first viewed the property demanded they did; well dodgy, because at the 12th hour, less than 24 hours before completion, Solicitor calls to say we need to sign a new contract as the buyer's name has changed!!!!!! Bridgfords failed on every count, did not keep me updated whatsoever, just constantly put pressure on as to when completion could take place, despite knowing from the outset I had to find another home to live in; demanded a survey after 3 months, despite saying buyer was a cash buyer and did not need one!!! I would not use Bridgfords ever again in any way, shape or form, and no way on God's earth would I recommend them, not even to my worst enemy!
Ms · 2 August 2022
★★★★★ 5/5
TrustpilotLinthorpe Road Branch
Fantastic service from the Linthorpe Road branch. Sophie has been so supportive and helpful helping us apply for our perfect family home. She has kept us up to date and informed at every step. We cant wait to move in now. Thank you
Claire · 30 July 2020
★★★★★ 1/5
TrustpilotDo not use this company
Do not use this company. We setup a viewing of a property which without any contact they did not attend. Since this time I have been called several times saying that I have requested a viewing of my property which I have never done and have regularly asked for my details to be removed from their database but keep receiving more calls.
Jeanette · 19 January 2024
★★★★★ 1/5
TrustpilotI was persuaded to give management of…
I was persuaded to give management of my property to Bridgfords. As Landlord, I would expect from an agent to care for my property as much as I do. However, I did not receive this level of service from Bridgfords.Very poor customer service. One mistake after the other, to start, I was introduced tenants which one of them had a CCJ registered. However, the branch manager persuaded me to accept as they had a solid guarantor.Only 3 months after the tenancy started, rent seized. At first, I was sent an email with updates every week. Rent arrears continued to accumulate, however strangely the more rent was in arrears, the less I was updated with the situation.Due to Bridgfords not chasing the rent anymore, I had no other alternative but to outsource a debt collector, of course at my own cost. Shockingly, debt collection later found that the "solid guarantor" was an 85 year old pensioner which was not in a financial position to pay for the outstanding rent.Also, during our 12 months, Bridgfords was unable to gain access to perform a property inspection, despite myself contacting the tenants and agreeing on a date - however Bridgfords had an excuse for everything.Also, I requested some repairs to be done and they did not bother to find a contractor to do the work. Again giving me excuses that "the tenants are not responsive etc..." which is not true.I am now left alone dealing with disrepairs, a possession hearing, thousands of pounds in rent arrears and an estate agency that had decided to quit management rather than find solutions.I can not express my frustration, stress and a feeling that they simply did not care are the minimum about my property.This to me was unacceptable, if I were you I would think twice before giving your property to them.
Gio · 14 July 2022
★★★★★ 5/5
TrustpilotDealt with Lauren / Emma / Nicola at…
Dealt with Lauren / Emma / Nicola at the Leigh branch. Nothing short of superb customer service from beginning to end. Actively contacted me every step of the way by phone and email. Kept me completely appraised of my home buying situation.Absolutely 5 star customer service ladies.
Chris · 23 February 2018
★★★★★ 5/5
GoogleWow that's a amazing exprience with megan. She is really helpul and kindness.she helped us to find a good house as soon as possible and rent is ammediately. I really appreciated about your attention❤️
Nahal · 21 September 2023
Agent replied · 17 June 2024
It’s really lovely to read another 5* review and recommendation. Many thanks, Scott @ Customer Care
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.