Every review we hold for the Stirling office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had an excellent experience with Paul Rolfe Lettings & Property Management. The team was professional, approachable, and incredibly efficient from start to finish. They made the entire process straightforward and stress-free, always keeping me updated and responding quickly to any questions.
Their attention to detail and knowledge of the local market really stood out, and it was clear they genuinely care about providing a high level of service. Everything was handled smoothly and with great professionalism.
I would highly recommend Paul Rolfe Lettings & Property Management to anyone looking for a trustworthy and reliable property service.
Tina · 7 April 2026
Agent replied · 14 April 2026
Thank you, Tina, for your kind review and recommendation. We’re delighted the team made the process straightforward and stress-free and that our local market knowledge and attention to detail stood out. We truly appreciate you highlighting our communication and professionalism. Please get in touch anytime if we can assist with future property needs.
★★★★★ 5/5
GoogleMy sales agent was Jack Ivatt from Paul Rolfe. Communication was perfect from the beginning, and he took care to ask about our priorities and needs. We wanted to sell and close the sale all within less than 8 weeks, so that we closed within the tax year. Jack was positive that this was difficult but achievable, and he managed to get an offer and close the sale in that time. I will definitely work with him again.
Julio · 14 April 2024
Agent replied · 7 June 2023
Thank you for your review, we are constantly trying to offer the best possible service with integrity and to make clients achieve their goals
★★★★★ 5/5
GoogleI just recently sold my house with Paul Rolfe in the Stirling Office. Jack Ivatt was my contact and he was professional open and efficient in all aspects of the process. The pictures and videos were a great selling point too. My house was sold on the first day of viewing and I bought my new house through Jack as well. I would highly recommend them if you are thinking of buying or selling.
Lorraine · 15 April 2024
★★★★★ 5/5
GoogleI have have tried practically all the other letting agencies in Stirling .
After almost 2 years dealing with this one I have to say Paul Rolfe is the best one .
SHONA does a fantastic job at looking after my properties. She is fair and gives you an honest opinion.
So if your looking for a good letting agent ask for Shona as she is the best!
Company is large enough to trust
Small enough to care!
Cl · 14 April 2023
★★★★★ 5/5
GoogleGreat professional service. Jack was very helpful & knowledgeable.
Everything with house sale went smoothly. Would highly recommend Paul Rolfe Estate Agents. Great stuff.
Tom · 14 April 2024
Agent replied · 7 June 2023
Thank you Tom, it’s always a pleasure to make our clients happy
★★★★★ 5/5
GooglePaul Rolfe Letting Agency where very polite, professional when trying to look for a place to rent.
There was one person in particular that was extremely helpful, attentive, responsive, friendly and polite and that was the senior letting negotiator Shona Brown.
She is a real asset to the Stirling branch, I cant thank her enough for the over and above help that she gave me.
Shona not only tried her hardest to accommodate me and my kids she also left a lasting impression on me of a really genuine, kind, helpful person.
Thank You Shona
Tracey · 14 April 2022
★★★★★ 5/5
GooglePaul Rolfe are the most professional and customer focused estate agency company I have dealt with in a long time. Their estate agents provide a fantastic viewing experience and knew the answer to the questions asked! They also made the viewing worth while and made the property feel like home from first sight! A special thanks to Lewis for the viewing. Furthermore after showing interest in properties, Shona was friendly and engaging making the process from bidding to the signing of the agreement as smooth as possible! Shona was fast at responding to all emails and never left me with more questions than answers. It has been an enjoyable experience dealing with everyone at Paul Rolfe and if needed in the future, they will be my first port of call. Thanks to everyone! R
Ryan · 14 April 2021
★★★★★ 5/5
GoogleA huge thank you to Shona for guiding me through the process of letting a property. Shona is a very friendly, professional and clearly very experienced member of the Paul Rolfe team who made me feel like everything was under control the whole time. Couldn’t have been any better
Cameron · 14 April 2024
★★★★★ 5/5
GoogleI’ve used Paul Rolfe estate agents for both selling and management of a rental property. Expectations were exceeded on all occasions with service from Paul, Jack and Shona second to none. All highly knowledgeable, professional and attentive - wouldn’t go anywhere else and thoroughly recommend their services.
Gregg · 15 April 2024
★★★★★ 5/5
GoogleI have recently rented a property through Paul Rolfe. Shona has been helping me and I have found her to be very personable and responsive to any query I have had. In previous rental properties I have often felt like estate agents didn’t care about their tenants so have been very impressed by the help and care I have received from Shona.
Emma · 14 April 2023
★★★★★ 5/5
GoogleMe and my brother are moving in to our first house together and coming from a different country we really weren't sure about the processes here. Shona was the most helpful and friendliest person we could've dealt with! She made everything so easy for us! I'd 100% recommend Paul Rolfe, and count yourself very lucky if you get Shona as your agent!
Jade · 14 April 2023
★★★★★ 5/5
GoogleI would highly recommend Paul Rolfe at Stirling if you are selling your home. We dealt with Jack. He was polite and very responsive to any queries we had. A very professional service provided and felt like they went the extra mile which is difficult to find these days. Wouldn’t hesitate to use them again if we were selling.
Alan · 14 April 2023
★★★★★ 5/5
GoogleShona was incredibly helpful throughout my move and did everything she could to ensure I was given the highest standard of service possible. I can’t thank Shona, and the rest of the team at Paul Rolfe enough for their professionalism and kindness.
Jennifer · 15 April 2024
★★★★★ 5/5
GoogleAbsolutely recommend Paul Rolfe agency .. services were amazing, above and beyond from start to finish, professional in all aspects, quick responsiveness, great communication. Thank you everyone at the Stirling office, especially Shona, you’ve been amazing 🙏 😊 …
Martin · 15 April 2024
★★★★★ 5/5
GoogleI can’t thank Shona enough for the support she provided in finding us our new home, she listened and understood the criteria we needed and matched it perfectly. Everything was done professionally and communication was there at every step! If Carlsberg did home moves this would be it! Thank you so much again
Holly · 14 April 2023
★★★★★ 5/5
GoogleShona is the most efficient, friendly, thorough agent we have ever worked with. From start to finish Shona made the letting process feel manageable and straight forward. Would 10/10 recommend using this firm.
Roselle · 15 April 2024
★★★★★ 5/5
GoogleShona has been brilliant in every aspect of gaining my new tenancy. She was helpful, personable, understanding, patient and always ready to go above and beyond to make things work. Definitely the best estate agent I've ever dealt with.
I would recommend Paul Rolfe without a second doubt.
George · 14 April 2023
★★★★★ 5/5
GoogleMy experience of Paul Rolfe Estate Agents is faultless. Professional throughout the whole process. Staff are knowledgeable, efficient and made the selling of our home easy. What set them above the rest are the marketing of our home with video and drone technology this helped to sell our home in 6 days for £10k about the asking price. I would have no hesitation to recommend.
Laura · 7 June 2020
★★★★★ 5/5
GoogleCan’t thank Shona at Paul Rolfe enough for helping find a new tenant for my property. She made the process easy, gave excellent guidance and efficiently dealt with every question or request I had. Great professional service from start to finish, would highly recommend. .
Lee · 14 April 2023
★★★★★ 5/5
GoogleGreat to deal with. Always professional and organised. They made my marketing a smooth process. Jack Ivatt was friendly and professional throughout and was a credit to the company.
Murdo · 15 April 2024
★★★★★ 5/5
GoogleSelling was a great experience from start to finish. Paul and his team were very professional and provided good advice and communication at every stage. They arranged and conducted the viewings which was an excellent service and much appreciated. I would recommend his services to anyone in the Stirling area.
Terry · 14 April 2022
★★★★★ 5/5
GoogleJack was a phenomenal agent! He represented us in a very professional manner, was always upfront and honest with his advice and sold our property for 20% over asking price. I will definitely be using Jacks services in the future.
Sarah · 14 April 2023
★★★★★ 5/5
GoogleExtremally professional and so helpful.
Shona has been dealing with us every step of the way from the initial contact until the handover. Nothing was ever an issue for Shona, we would highly recommend them to anyone.
Thank you for helping to make our move as simple as possible.
Gary · 14 April 2022
★★★★★ 5/5
GoogleFirst class service from Jack at Paul Rolfe Stirling. He dealt with the selling of our old property and the purchase of a new one and provided a first class, seamless experience from start to finish, the process actually became stress free for us and we were kept informed every step of the way. Would highly recommend!
Craig · 17 October 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
