Trusted Agent profile · Stirling

DM Hall Stirling reviews

4.8

★★★★★ Excellent

2,616 reviews across 2 platforms

The Mill, Bridge of Allan, Stirling, FK9 4JS

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DM Hall's office in Stirling, at The Mill, is rated 4.8 out of 5 across 2,616 reviews on two platforms, including 10 Google reviews rated 4.6.

Google logo

4.6 / 5

10

Reviews on Google

This office

Trustpilot logo

2,606

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Stirling office, from every platform, shown as written. First names only.

5/5

Trustpilot

Communication was good throughout

Communication was good throughout, I found the Surveyors to be professional and veey willing to answer any questions I had. Overall, everything happened swiftly and smoothly.

Steve · 22 July 2024

Agent replied · 24 August 2024

Thank you for sharing a 5* review for the team in Perth. We're delighted to hear it was a great service and a quick turnaround.

5/5

Trustpilot

The surveyors were prompt and efficient.

The surveyors were prompt, friendly and efficiently moved through the house within the timeframe previously advised. The report was clear and met my expectations.

Mr · 22 August 2024

Agent replied · 24 August 2024

Thank you for sharing a 5* review for the team in Falkirk. We appreciate the feedback.

2/5

Trustpilot

Wasn’t a good experience after I…

Wasn’t a good experience after I received my home report. I challenged the report with actual facts about my property that she surveyed, and within an 8 minute conversation my property increased by £6000. Won’t be using or recommending DM Hall and am actually annoyed at myself for paying for the report….Lessons learnt.

Sharon · 30 July 2022

Agent replied · 11 June 2024

Thank you for leaving a review. The report is always in draft until comments have been made and both parties are satisfied before being finalised.

5/5

Trustpilot

Can't recommend DM Hall highly enough

What a great experience from start to finish. This must be one of the few companies who actually call you when they say they will, answer emails promptly and go above and beyond delivering their services. Faultless experience.

Ms · 16 November 2023

Agent replied · 10 June 2024

Dear Janice, thank you for taking the time to leave a review and 5 stars for the team in Ayr. We are delighted to hear this feedback and appreciate the recommendation.

5/5

Trustpilot

The service was quick and stress free

The service was quick and stress free. Organised via email and Richard who came out to do survey was lovely, polite and chatty and very patient with 1 year old grandson who had toys everywhere.

Ms · 18 January 2024

Agent replied · 10 June 2024

Thank you for sharing a 5* review for Richard and the team in Perth. We appreciate the kind feedback.

5/5

Trustpilot

Excellent experience

Punctual, efficient and friendly both on the phone and in person. All costs mentioned in advance and the resulting home report was completed quickly and clearly.

Ian · 12 July 2024

Agent replied · 24 August 2024

Thank you for sharing a 5* review for the team in Ayr. We appreciate the feedback, and we're delighted to hear it was a quick turnaround and great service.

5/5

Trustpilot

My refresh home report request was…

My refresh home report request was dealt with efficiently and organised ASAP.Report completed and forwarded to me the following day which was very helpful in trying to process the sale of my property.

Mr · 29 February 2024

Agent replied · 10 June 2024

Thank you for sharing a 5* review for the team in Falkirk. We're pleased to hear it was a quick turnaround.

5/5

Trustpilot

Good service

Tracy turned up on time, was polite and communicated everything clearly throughout the survey. She sent the required documents over on the day she said she would. I would certainly use DM Hall again.

Richard · 8 February 2024

Agent replied · 10 June 2024

Thank you for sharing a 5* review for Tracy and the team in Kirkcaldy.

5/5

Trustpilot

Family Home - 60 plus years on

The survey was carried out in a prompt and courteous manner, and I would have no hesitation in recommending D.M.Hall in the future.

Andrew · 1 September 2024

Agent replied · 29 October 2024

Thank you for sharing a kind 5* review for the team in Dundee.

5/5

Trustpilot

Great service - (DM Hall Inverurie)

Fast, efficient, on-time! EPC carried out on my property was carried out quickly from time of calling the inverurie Branch, to them completing it and sending over the EPC took just a few days. Great service from Emma (office) and James (Surveyor)

Matthew · 27 July 2023

Agent replied · 10 June 2024

Dear Matthew,Thank you for leaving a particularly detailed review regarding your EPC survey. Our team in Inverurie will be delighted to receive this feedback!Regards,DM Hall Marketing Team

5/5

Trustpilot

Home Report

Surveyor arrived on time and also called to say when he would be there rather than having me hanging around for 2 hours. Surveyor very pleasant and kept me informed of everything he was doing. Would definitely recommend DM Hall to friends and family and would use again in the future.

Linda · 29 September 2022

Agent replied · 10 June 2024

Thank you for taking the time to leave a review for the team in Falkirk. We really appreciate the feedback and recommendation.

5/5

Trustpilot

Recommended

Speedy, efficient service from start to finish. Home report and EPC carried out without delays and good communications throughout the whole process.

Mr · 12 September 2024

Agent replied · 10 June 2024

Thank you for sharing a 5* review for Colin and the team in Inverness. We appreciate the recommendation.

5/5

Trustpilot

Great service

Required a Market Valuation and an EPC on 2 properties - both completed very promptly. Very efficient service from both office and surveyor.

Angus · 22 August 2024

Agent replied · 24 August 2024

Thank you for sharing a 5* review for the team in Edinburgh.

5/5

Trustpilot

Quick and efficient service

The use of online information and verification services made the process of arranging and receiving the home report very quick.This allowed me to get my property on the market faster than I had expected.

David · 25 January 2024

Agent replied · 10 June 2024

Thank you for sharing a 5* review for the team in Stirling. We're pleased to hear it was a quick turnaround.

5/5

Trustpilot

Home Survey

Before, during and after Home Survey experience, alongside confidence in the professionalism of concerned staff we found all personnel to be most pleasant and helpful.

Mr · 18 July 2024

Agent replied · 24 August 2024

Thank you for sharing such a kind 5* review for the team in Perth. We're delighted to hear it was a great service.

5/5

Trustpilot

The surveyor was very polite

The surveyor was very polite, and I was treated very courteously. He explained all he was doing which was really helpful to me. My contact with the girls in the office was positive and helpful and caring. I would not hesitate to recommend them!

MARGARET · 11 May 2023

Agent replied · 10 June 2024

Thank you for sharing a 5* review and recommendation for the team in Irvine.

5/5

Trustpilot

Very pleasant and treated property with…

Very pleasant and treated property with upmost respect, I was struggling to complete paperwork required for dm Hall but on arrival hannah was quick to help me finish it off. Would highly recommend.Heather from.office had survey report completed and sent to me the Very next day.

Customer · 9 March 2023

Agent replied · 10 June 2024

Thank you for sharing a 5* review for Hannah, Heather and the team in Kirkcaldy. We really appreciate the feedback.

5/5

Trustpilot

Professional service carried out by…

Professional service carried out by company survey by a competent professional employer and with all required attributes to property and building owner

Stewart · 5 September 2024

Agent replied · 29 October 2024

Thank you for sharing a 5* review for the team in Falkirk.

5/5

Trustpilot

Very professional from beginning to…

Very professional from beginning to end. We were delighted with how easy the whole process was and would recommend to anyone. Thanks so much.

Laura · 2 August 2024

Agent replied · 24 August 2024

Thank you for leaving a 5* review for our team in Perth. It was our pleasure to look after you throughout the process.Best wishes for the next stage.DM Hall Marketing Team

5/5

Trustpilot

The surveyor was very polite

The surveyor was very polite, respectful and answered all questions I had. He explained parts of the process I was unfamiliar with and the report was issued promptly with detail.

Rebecca · 11 April 2024

Agent replied · 10 June 2024

Thank you for sharing a 5* review for the team in Aberdeen. We appreciate the feedback.

5/5

Trustpilot

Great report

Great report. Clarity on any issues / future issues. Done with speed and in a timely fashion Very happy

Jill · 17 October 2024

Agent replied · 29 October 2024

Thank you for sharing a 5* review for the team in Edinburgh.

5/5

Trustpilot

Phoned to get home report done,was…

Phoned to get home report done,was completed the next day.Had the report emailed few days later.Very fast and efficient would highly recommend

Wendy · 29 August 2024

Agent replied · 29 October 2024

Thank you for sharing a 5* review for the team in Elgin. We're delighted to hear it was a quick turnaround and thank you for the recommendation.

5/5

Trustpilot

Great service, would recommend

Jonathan who came to carry out our home report was great, arrived on time, was very polite and friendly. We then received a detailed report within the timeframe we had been given and any correspondence was dealt with quickly.

Ruth · 7 September 2023

Agent replied · 10 June 2024

Thank you for sharing a 5* review for Jonathan and the team in Edinburgh.

5/5

Trustpilot

Respectful service and professional approach

The team who came were respectful and professional. This was a necessary evaluation following my husband's death and they made it as easy as possible for me.

Angela · 27 May 2024

Agent replied · 10 June 2024

Thank you for sharing a review for the team in Inverness. We're pleased to hear this was handled well during a difficult time.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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