Trusted Agent profile

Chandlers reviews

4.7

★★★★★ Excellent

139 reviews across 1 platform

18 Market Place, Stevenage SG1 1DB

Chandlers's Stevenage office at 18 Market Place is rated 4.7 out of 5 across 139 reviews on 1 platform, including 139 Google reviews rated 4.7. Checked 9 October 2026.

Google logo

4.7 / 5

139

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Stevenage office, from every platform, shown as written. First names only.

5/5

Google

James and the team at Chandlers in Stevenage were fantastic throughout the purchase of our first home. As first-time buyers, the whole process felt quite daunting at the start, but James made everything much easier to navigate. Communication was always clear and response times were great, and he was always available to talk things through whenever we had questions. He helped keep everything moving smoothly and made what could have been a stressful experience feel easy. We really appreciated the support throughout and are very grateful for all the help along the way. Thank you!:)

Lauren · 19 March 2026

Agent replied · 16 April 2026

We're lucky to have James and we appreciate you taking the time to leave us such a lovely review.

5/5

Google

Myself and my partner have been on a long Journey with going through getting a mortgage. Chandler's have been absolutely amazing, I cannot fault them. James especially has supported us throughout our entire journey in which we are super grateful to him for, he has been prompt, answered all questions, supported us with things we struggled understand along the way! James has kept us in the loop and updated along the way, id also like thank David as well who picked things up and kept us updated when James had his days off. If you ever need a good estate agents, chandlers is the one! They wont let you down. Thanks chandlers 🙂

Amber · 16 March 2026

Agent replied · 16 April 2026

Thank you Amber, lovely review and glad we got there. We have passed on your comments to James :)

5/5

Google

Five star service from David, James, Paige and the team at Chandlers. Their service from start to finish was excellent. Pre marketing was done quickly and efficiently. Asking price achieved within a month of going on the market. Then the hard work started! Unfortunately my buyers solicitor was very inexperienced and unhelpful, and caused countless problems and delays to the whole conveyancing process. Sales manager James Armsby was exceptional in his endeavour to get us to the point of exchange of contracts, which we eventually did. James was a constant support to me throughout this very stressful process, he was always at the end of the phone whenever I needed answers, or very often for me to let off steam to! I cannot praise him highly enough. Thank you all so much for all of your support. Kind regards, Nina Willis (now happily living in my new house in Cornwall!)

Nina · 16 February 2026

Agent replied · 16 April 2026

Thank you so much, Nina, this really means a lot to us. We’re delighted we could achieve the asking price so quickly and then support you through what became a very challenging conveyancing process. James will be especially touched by your comments, and we’re glad he could be there when you needed answers (or a safe place to let off steam!). Wishing you every happiness in your new home in Cornwall 😊🌊

5/5

Google

James and the team at Chandlers Stevenage have been absolutely outstanding throughout the entire process for the purchase of our house. Their communication was always clear, prompt and reassuring and they consistently went above and beyond to keep everything moving smoothly. They handled every detail with professionalism and care, making what could have been a stressful experience feel straightforward and well-managed. We’re incredibly grateful for their expertise and support and we couldn’t have asked for a better team to guide us through this journey. Highly recommended! Thank you.

D · 16 February 2026

Agent replied · 16 April 2026

Thank you so much for your wonderful review! 😊 We’re thrilled that James and the team here in Stevenage could make the whole process smooth and straightforward for you. It’s great to hear that our communication and support helped take the stress out of moving, that’s exactly what we aim for! We really appreciate your recommendation and wish you every happiness in your new home.

5/5

Google

I came across Chandler’s lettings on Rightmove and once I contacted them for a viewing, the process was seamless, from booking the appointment to the viewings. Lily Dawes was so lovely upon meeting with her for the viewings, she took her time to show us the property and answered all of the questions we had accurately. Even when we had our offer accepted, Lily was excited for us, which made the whole experience very fulfilling and rewarding.

Suobaby · 16 February 2026

Agent replied · 16 April 2026

Thank you for your lovely review! We’re so pleased the whole process went smoothly for you, and Lily will be thrilled to hear your kind words 😊. It’s great to hear you felt supported from viewing to offer, helping people find their perfect home in Stevenage is what we love doing! …

5/5

Google

We had a wonderful experience with James and his team at Chandlers. From the very beginning, they were friendly, professional, and genuinely supportive. They kept us updated throughout the whole process and made sure things moved along smoothly. Thanks to their help, buying our first home felt far less stressful than we expected. We’re truly grateful for their guidance and would highly recommend them to anyone looking to buy a property.

Artemis · 16 March 2026

Agent replied · 16 April 2026

Thank you for your review. Wishing you all the best in your new property.

5/5

Google

I’ve had a really positive experience with this letting agency. Lily Dawes and Serena Bennett were especially helpful throughout the process, friendly, responsive, and professional. Any queries I had were handled promptly and they made sure everything was sorted quickly, which made the move-in much smoother and less stressful. The whole team has been welcoming and easy to deal with. I’d definitely recommend them to anyone looking to rent in the area.

Sidharrth · 16 February 2026

Agent replied · 16 April 2026

Thank you for taking the time to leave such a lovely review. We’re really pleased to hear you had such a positive experience with our lettings team. Lily and Serena will be delighted to read your comments, they’re both great at making the move-in process as smooth and stress-free as possible 😊 It’s also great to hear the wider team made you feel welcome throughout. Thank you for recommending us, and we wish you every happiness in your new home.

5/5

Google

A massive thank you to Chandlers for the sale of our home. You guys delivered on your promise and went above and beyond, finding our buyers within 3 weeks. The service was brilliant, turn around time (including open communication with us) was impecible and just stress free throughout! A huge shout out to James Armsby for really looking after us! Cannot recommend these guys enough!! :)

Shebecca · 16 March 2026

Agent replied · 16 April 2026

Were delighted to read your review, thanks again 😊 …

5/5

Google

We employed the services provided by Chandlers after meeting David and decided to make Chandlers our sole Estate Agents. We were not disappointed and our house was sold and completed within 5 months. All the team at Chandlers are proffessional, efficient and friendly. Our thanks to David, Paige, James and all the team who were supportive from the onset. We highly recommend Chandlers and wish everyone a great New year!

Jackie · 16 January 2026

Agent replied · 16 April 2026

Thank you so much for your lovely review, wishing you a healthy and happy 2026.

5/5

Google

I purchased our new house through these Agents. From the first call and viewing to completion their service has been excellent. All so friendly, knowledgeable and more importantly approachable. Calls were always answered and left messages prompted quick and efficient call backs. Regular updates were received through calls, text or emails. They built a great rapport with my selling solicitors that assisted in a prompt and relatively straight forward process. Any queries raised were responded to in good time. Processes were clearly explained. Team I cannot thank you enough.

Bazza · 16 October 2025

Agent replied · 16 April 2026

Thank you for our 5 star review, were lucky to have one of the best teams in Stevenage and so delighted we got to help you find your new home.

5/5

Google

David is an excellent agent. He's a good communicator, deals very well with potential purchasers (vetting etc), and he sold my house for a good price in quick time. Added to this, he is very helpful with potential purchases too. Providing insights into the market and advice on how to negotiate with other agents and vendors. I never thought I'd write a review for an estate agent but David breaks the mould of what people generally think of estate agents.

Steven · 17 September 2025

Agent replied · 16 April 2026

Thank you so much Steven, very kind words and delighted to hear 'we break the mould' as that's our aim.

5/5

Google

Recommendation for David Murray, Chandlers Estate Agents, Stevenage I would highly recommend David Murray, the owner of Chandlers Estate Agents in Stevenage. He was absolutely amazing in helping us buy the property we now call home. From start to finish, David was on point, always responsive, proactive, and ready to assist at every turn. Even during the most stressful moments, particularly when delays arose in selling my previous home, David remained calm, supportive, and encouraging. His expertise in property sales and resales is clear, and his reassuring presence made a huge difference. He truly goes above and beyond to make the process as smooth as possible. If you’re looking for a knowledgeable, trustworthy, and genuinely kind estate agent who will help you stay sane through the ups and downs of buying or selling a home, David is your person. I will be recommending him to all my family and friends without hesitation.

Esther · 11 August 2025

Agent replied · 16 April 2026

Ah very kind, was certainly one of the more challenging chains. Anyway we got there working together.

5/5

Google

We would recommend David and Chandlers Estate Agents to anyone looking to sell their home in Knebworth. David kept us up to date every step of the way, and after our sitting on the market for 3-months with one viewing, we had an offer accepted within 8-weeks of going on the market with them. Great communication and a friendly service. Thank you David and Paige for helping us sell our home.

Georgina · 16 October 2025

Agent replied · 16 April 2026

Thank you so much, we love selling property in Knebworth and was a pleasure to work with you. BW

5/5

Google

Thoroughly positive, professional and refreshing experience. David Murray is a credit to his industry and profession. From the first visit the research, enthusiasm and effort he injected was head and shoulders above his peers. Throughout the whole sale process David has been communicative and generous with his time offering advice and being a sounding board for thoughts and direction. Genuinely felt valued. He has worked 7 days a week, often responding to emails outside of business hours in order to secure a sale. In a world of increasingly faceless customer service, chat bots and online portals, I thoroughly recommend and value Chandlers service, knowledge and personable interaction.

Robin · 16 April 2025

Agent replied · 28 August 2024

Very kind words, we will pass on to David and the team. Thank you so much.

5/5

Google

Just sold our house through Chandlers. David valued the house slightly above the other agents we had asked to provide a valuation. He gave us a good explanation why he came to that valuation and outlined a strategy to achieve it. We did not get this from the other agents. The house sold very quickly for that valuation. Communication with David was excellent from the beginning of the process until the end. He was very proactive and knowledgeable and kept us advised at every stage of the sale. We were absolutely delighted with the service David provided and would definitely recommend Chandlers.

Geoff · 16 April 2025

Agent replied · 11 November 2024

Thank you Geoff was great to work with you.

5/5

Google

David Murray is the best agent one could ever ask for! From start to finish, he was actively involved in ensuring the conveyancing process went as smooth as possible. David has excellent communication skills and a spirit of excellence, which shun through every approach with all stakeholders involved. I and my husband vetted a few agents, and David stood out from the rest, due to his sincere and honest approach to what we wanted to achieve. David went above and beyond to secure our buyers and assisted when there were any issues that arose within the process. It was a great experience having David as our agent, and I'll definitely recommend him for anybody looking to sell/buy a property. Grace & Emmanuel Amadi

Grace · 16 April 2025

Agent replied · 11 November 2024

Thank you for your very kind words and very happy to have managed to be a small part of getting you moved.

5/5

Google

We Used Chandlers to sell a family property, after viewing multiple estate agents, Ben and David were the only Estate agents that made us feel like a human and not a number. Ben originally came to asses the house and provided us with all the information we wanted and needed, we didn’t feel pressured in anyway and it made us as a family want to work with them even more. Both David and Ben kept us updated throughout the entire process and they have both been incredible, nothing was too much of an issue, We are so glad we chose Chandlers and we would use them for any future sales/purchases and recommend them to all our friends and family, I truly commend Chandlers for their fantastic customer service and it’s very rare to have people who show such care within their expertise.

Nadia · 16 April 2025

Agent replied · 11 November 2024

Thank you so much for your lovely review :)

5/5

Google

We had a wonderful experience working with David Murray of Chandlers Stevenage while purchasing our property. From the moment we started the process, David was incredibly professional, approachable, and proactive in addressing our needs. David did not only help us find the perfect property but also guided us through every step of the mortgage process, ensuring all our questions were answered promptly. What truly stood out was David Murray’s commitment to being involved until the deal was finalized. He went above and beyond, staying engaged until we had moved into the property. David’s attention to detail and dedication to client satisfaction made the entire process seamless and stress-free. I highly recommend Chandlers to anyone looking to buy or sell property. Their expertise and exceptional service make them a standout choice in the industry.

Oluwatosin · 16 April 2025

Agent replied · 11 January 2025

Thank you so very much for your very kind words, best wishes in your new home :)

5/5

Google

We had an absolutely fantastic experience with David at Chandler. From start to finish, the process was smooth and quick, and David’s customer service was exceptional. He provided us with all the information we needed about the house, answering every question promptly and clearly. He was always quick to respond to emails and messages, which made everything so much easier and less stressful. Completing before the new financial year was a huge bonus, and David made sure everything was handled perfectly. He’s such a lovely, personable person to talk to, he really guided us through the whole process with patience and professionalism. Honestly, it was just the perfect experience, and we couldn’t have asked for better support. Thank you so much, David, we’re incredibly grateful!

Aaron · 16 April 2025

Agent replied · 16 April 2026

Thank you for taking the time to leave such a lovely review, your very welcome and we wish you all the best in this new chapter :)

5/5

Google

From moment I met David from Chandlers, I knew he would be the one to sell my parents probate house. From the start he has kept me and brothers informed and updated on the house sale. Very happy with the service and would recommend David and Chandlers to anyone wanting to sell a property. Made the process stress free. Got what we wanted for the house and can now start a new chapter in our lives. Thank you so much. Sonya, Derek and Giles.

Sonya · 16 April 2025

Agent replied · 16 April 2026

Thank you, Sonya, Derek, and Giles, for your kind words! We’re delighted to hear that David and the team made the process smooth and stress-free for you. It was our pleasure to assist with the sale, and we wish you all the best in this new chapter of your lives.

5/5

Google

David Murray has been the most welcoming , warm and patient estate agent that I and my husband have ever come across. He is professional , competent and immediately puts you at ease through what can be a very stressful time. He regularly updates you and if he says he’ll call you, he does . He goes above and beyond his remit to ensure the smooth transition of the sale from start to finish and he and his team are a credit to the profession .They would definitely be my first port of call for any future sale or purchase and I would without any hesitation recommend them. Thank you.

Lyn · 16 April 2025

Agent replied · 16 April 2026

Very kind words, it was a pleasure and your lovely review is the reason we work so hard for our clients.

5/5

Google

A big thank you to all the staff of chandlers, especially Dave and Ian, (aka Eric) who went above and beyond in regards to the sale of my property. It was not straightforward and unfortunately hit a few bumps along the way, but I felt fully supported throughout the whole process. I chose chandlers as I preferred to place my trust in an independent Estate Agent rather than a chain, and this paid off in the service I subsequently received. On a lighter note, I would also like to recommend their frequent coffee and chats, especially when things weren't quite going to plan and a bit of TLC and reassurance was required. House selling is very stressful, but having two consistent and friendly professionals to guide me through it has been invaluable.

Lesley · 23 March 2025

Agent replied · 16 April 2026

Ah thanks Lesley, will miss our coffee chats, best wishes in your new home.

5/5

Google

I totally recommend Chandlers. I have used them for years, first as a tenant, then they managed the rental of my property for 6 years while I was abroad and finally they have sold my property a few weeks ago. Very professional, very knowledgeable and guided me through every step of the process, making it all easy and stress-free. Thank you David and Serena.

Ana · 2 September 2025

Agent replied · 23 September 2025

Thanks Ana, we have passed your kind words onto David and Serena.

5/5

Google

We had an excellent experience with Chandlers for the sale of our flat. David was personal, approachable, and highly professional from start to finish. When we encountered difficulties with our buyers’ solicitors, he went above and beyond to help resolve the issues quickly and efficiently. Nothing was ever too much trouble, and his communication was consistently clear, prompt, and reassuring. We felt fully supported at every stage and would highly recommend him to anyone looking to sell their property.

T · 16 January 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chandlers's Google reviews

Questions about Chandlers

How many reviews does Chandlers have?

Chandlers's Stevenage office has 139 reviews across 1 platform: 139 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Chandlers's rating?

Chandlers is rated 4.7 out of 5 across all 139 reviews, and 4.7 out of 5 on Google from 139 reviews, checked 9 October 2026.

Where is Chandlers's Stevenage office?

Chandlers, 18 Market Place, Stevenage SG1 1DB.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.