Every review we hold for the Staple Hill office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleProfessional, Friendly and Reliable
Constantly updating with the position of the sale….And most importantly, getting the sale over the line after a number of difficult and testing months.
Highly recommended
Kevin · 26 March 2025
Agent replied · 26 March 2026
Thank you Kevin. We Really appreciate your 5* Review
Thank you. We hope you are settling well in your new.
Hope to speak soon.
★★★★★ 5/5
GoogleVery professional team. Jody was my manager - he is very nice person and expert in his filed!
Egor · 28 April 2023
Agent replied · 28 May 2023
Hi Egor
Many thanks for your 5* review. Much appreciated. Wishing you every happiness in your new home.
★★★★★ 5/5
GoogleWe bought a house through B&F and they were excellent throughout. Great communication, quick responses and very helpful. Thank you Jody!
Jessica · 9 September 2022
Agent replied · 28 May 2023
Thank You Jessica for your kind review. We hope you are enjoying your new home.
★★★★★ 5/5
GoogleJon and his team professionally steered us through the difficult sale of our house. They were proactive, quick to respond to queries and maintained excellent communication throughout. Would not hesitate to recommend them.
Nicole · 26 March 2024
★★★★★ 5/5
GoogleThe team at Brunt & Fussell are so professional and reliable, I would always use them when buying and selling in this locality, they were great at emailing and always kept me up to date, William did a wonderful job on the viewings and advising me appropriately and Jon and Jody both so supportive and professional throughout the process of putting the house on the market through to completion, I sincerely advise anyone to use their services for buying and selling properties in this area, thank you to all the team and best of luck for the future.
Sally · 26 March 2024
★★★★★ 5/5
GoogleI simply cannot recommend Brunt & Fussell highly enough. It is true to say I wouldn’t be sitting here happily in my lovely new home without them. I suffer from high anxiety and have been trying to pluck up the courage to move for several years. I explained my nervousness to the Brunt & Fussell team and right from the word go they were brilliant. They literally held my hand through every step. Without their understand, efficiency, kindness and of course professionalism I really don’t believe I could have managed the move. Thank you Brunt & Fussell.
Tracy · 26 March 2024
★★★★★ 5/5
GoogleThey dealt with the purchase of our new house and we were really good. They were very helpful and gave a really personal service.
John · 2 April 2025
Agent replied · 26 March 2026
Thank you John for your review and kind comments. Very appreciated.
Hope you will be happy in your new home.
★★★★★ 5/5
GoogleJody was brilliant with supporting us throughout our house purchase. He is very knowledgable about the local area , communication was quick and exchange of keys was efficient. Thank you!
Liv · 26 March 2024
★★★★★ 5/5
GoogleThank you so much for the whole house buying process (and the lovely housewarming basket). The Virtual tour is amazing and play a crucial part for me choosing this house . Quick response and helpfulness is super . And makes my first time buying a house in the uk goes very smoothly .
YC · 26 March 2025
★★★★★ 5/5
GoogleJust brought a house through brunt & fussell , couldn't of asked for better service. Definitely would recommend
George · 26 March 2025
Agent replied · 26 March 2026
Hi George
Thank you very much for your kind review.
Hope all is well with your new home
★★★★★ 1/5
GoogleAn on going situation had occurred with
this company regarding a member of
staff and the business owner. This complaint wasn’t being handled professionally and lies have taken place for fear I don’t "leak" the information I have for fear of damaging the business. Even though now have definitive proof of what has occurred
(which the owner is aware/part of)
PLEASE PLEASE PLEASE AVOID THIS
COMPANY AS YOU WILL BE VERY
SURPRISED WHAT HAPPENS BEHIND CLOSED DOORS! **UPDATE, my original negative Facebook review has been removed. (I thought that’s what reviews are for- to share good and bad experiences with the public, but seems they delete any bad.)This is my honest review of how the clients are treated by the company.
Dan · 26 March 2023
★★★★★ 5/5
GoogleOn behalf of Anna and Heitor, we would like to thank you for all your attention. Honestly, you made our lives a lot easier, always answering all our questions as quickly as possible. I definitely recommend it with my eyes closed!
Anna · 26 March 2025
★★★★★ 5/5
GoogleI used B&F to buy my flat and 8 years later, sell it. They're very attentive, honest and only too happy to help. The fact they're a long running local company as well is a no brainer. If I sell again, I will use them again. I want to thank everyone there for making it so painless and keeping us informed. Thank you.
Matt · 26 March 2024
★★★★★ 5/5
GoogleLocal agent at staple hill
Jody is very helpful and kind to answer question quickly
Wonder · 26 March 2024
★★★★★ 5/5
GoogleDidn't use as our agents were our sellers agent, but we're a brilliant friendly really helpful team.
Highly recommend
Kylie · 10 October 2024
Agent replied · 24 October 2024
Hi Kylie
Thank you very much for your kind words. We really do appreciate them.
We hope you will be very happy in your new home.
★★★★★ 5/5
GoogleReally great team who are friendly and super helpful. Dealt with Will mainly and was extremely impressed with his customer service. Went above and beyond for us.
Shannon · 26 March 2023
★★★★★ 5/5
GoogleJon, Jody and the rest of the team did a great job managing our house purchase. They were constantly on the ball, getting updates and ensuring things were progressing smoothly, with what would otherwise have been a challenging and stressful process! They were all very friendly and polite and very eager to answer our questions, helping wherever they could. If we ever move again, we'll be sure to consider Brunt and Fussell!
Seb · 26 March 2023
★★★★★ 5/5
GoogleI recently used Brunt & Fussell to sell my home and I would highly recommend their agency to anyone who requires a reliable and knowledgable estate agent. Jody, Jon, William and the rest of the Brunt & Fussell team have been fantastic. Their advice and support throughout the process of selling a house remotely has been outstanding.
Charlotte · 26 March 2024
★★★★★ 5/5
Googleexcellent service. I was let down by a previous estate agent and the fortunes of my property sale was completely turned around by Brunt and Fussell. Thank you for you great service
Andrew · 26 March 2025
★★★★★ 5/5
GoogleWe bought a house through B&F and they were excellent throughout. Great communication, quick responses and very helpful. Thank you Jody!
Jessica · 26 March 2023
★★★★★ 5/5
GoogleVery pleased with the service given by Brunt and Fussell. I found them to be friendly, communicative and efficient. The sale went smoothly and we completed in good time.
Gavin · 26 March 2025
★★★★★ 5/5
GoogleJon and his team are all so friendly and professional. We brought and sold a property with them and we could not have asked for better service. I would highly recommend their services.
Melanie · 26 March 2021
★★★★★ 5/5
GoogleJon Fussell and company were very proactive, courteous and professional throughout the entire process and made selling our house about as easy as it could have been. Thanks!
Ben · 26 March 2025
★★★★★ 5/5
GoogleFrom start to finish we had an absolutely brilliant agent named Will.
Whatever queries we had, they were answered on the day through email or phone.
It made us feel more reassured and everything moved along quickly.
I couldn’t rate Will highly enough, he went above and beyond for us.
Leona · 26 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.