Trusted Agent profile · Staple Hill

Brunt & Fussell Bristol reviews in Staple Hill

4.7

★★★★★ Excellent

143 reviews across 1 platform

22 Broad Street, Staple Hill, BS16 5NX

Brunt & Fussell's office in Staple Hill, at 22 Broad Street, is rated 4.7 out of 5 across 143 reviews on 1 platform, including 143 Google reviews rated 4.7.

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4.7 / 5

143

Reviews on Google

This office

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Awards

ESTAS

Industry awards

Brunt & Fussell Staple Hill is among the ESTAS 2026 winners.

  • Best in PostcodeESTAS Best in Postcode 2026: BS16, Sales

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

Reviews

Every review we hold for the Staple Hill office, from every platform, shown as written. First names only.

5/5

Google

Professional, Friendly and Reliable Constantly updating with the position of the sale….And most importantly, getting the sale over the line after a number of difficult and testing months. Highly recommended

Kevin · 26 March 2025

Agent replied · 26 March 2026

Thank you Kevin. We Really appreciate your 5* Review Thank you. We hope you are settling well in your new. Hope to speak soon.

5/5

Google

Very professional team. Jody was my manager - he is very nice person and expert in his filed!

Egor · 28 April 2023

Agent replied · 28 May 2023

Hi Egor Many thanks for your 5* review. Much appreciated. Wishing you every happiness in your new home.

5/5

Google

We bought a house through B&F and they were excellent throughout. Great communication, quick responses and very helpful. Thank you Jody!

Jessica · 9 September 2022

Agent replied · 28 May 2023

Thank You Jessica for your kind review. We hope you are enjoying your new home.

5/5

Google

Jon and his team professionally steered us through the difficult sale of our house. They were proactive, quick to respond to queries and maintained excellent communication throughout. Would not hesitate to recommend them.

Nicole · 26 March 2024

5/5

Google

The team at Brunt & Fussell are so professional and reliable, I would always use them when buying and selling in this locality, they were great at emailing and always kept me up to date, William did a wonderful job on the viewings and advising me appropriately and Jon and Jody both so supportive and professional throughout the process of putting the house on the market through to completion, I sincerely advise anyone to use their services for buying and selling properties in this area, thank you to all the team and best of luck for the future.

Sally · 26 March 2024

5/5

Google

I simply cannot recommend Brunt & Fussell highly enough. It is true to say I wouldn’t be sitting here happily in my lovely new home without them. I suffer from high anxiety and have been trying to pluck up the courage to move for several years. I explained my nervousness to the Brunt & Fussell team and right from the word go they were brilliant. They literally held my hand through every step. Without their understand, efficiency, kindness and of course professionalism I really don’t believe I could have managed the move. Thank you Brunt & Fussell.

Tracy · 26 March 2024

5/5

Google

They dealt with the purchase of our new house and we were really good. They were very helpful and gave a really personal service.

John · 2 April 2025

Agent replied · 26 March 2026

Thank you John for your review and kind comments. Very appreciated. Hope you will be happy in your new home.

5/5

Google

Jody was brilliant with supporting us throughout our house purchase. He is very knowledgable about the local area , communication was quick and exchange of keys was efficient. Thank you!

Liv · 26 March 2024

5/5

Google

Thank you so much for the whole house buying process (and the lovely housewarming basket). The Virtual tour is amazing and play a crucial part for me choosing this house . Quick response and helpfulness is super . And makes my first time buying a house in the uk goes very smoothly .

YC · 26 March 2025

5/5

Google

Just brought a house through brunt & fussell , couldn't of asked for better service. Definitely would recommend

George · 26 March 2025

Agent replied · 26 March 2026

Hi George Thank you very much for your kind review. Hope all is well with your new home

1/5

Google

An on going situation had occurred with this company regarding a member of staff and the business owner. This complaint wasn’t being handled professionally and lies have taken place for fear I don’t "leak" the information I have for fear of damaging the business. Even though now have definitive proof of what has occurred (which the owner is aware/part of) PLEASE PLEASE PLEASE AVOID THIS COMPANY AS YOU WILL BE VERY SURPRISED WHAT HAPPENS BEHIND CLOSED DOORS! **UPDATE, my original negative Facebook review has been removed. (I thought that’s what reviews are for- to share good and bad experiences with the public, but seems they delete any bad.)This is my honest review of how the clients are treated by the company.

Dan · 26 March 2023

5/5

Google

On behalf of Anna and Heitor, we would like to thank you for all your attention. Honestly, you made our lives a lot easier, always answering all our questions as quickly as possible. I definitely recommend it with my eyes closed!

Anna · 26 March 2025

5/5

Google

I used B&F to buy my flat and 8 years later, sell it. They're very attentive, honest and only too happy to help. The fact they're a long running local company as well is a no brainer. If I sell again, I will use them again. I want to thank everyone there for making it so painless and keeping us informed. Thank you.

Matt · 26 March 2024

5/5

Google

Local agent at staple hill Jody is very helpful and kind to answer question quickly

Wonder · 26 March 2024

5/5

Google

Didn't use as our agents were our sellers agent, but we're a brilliant friendly really helpful team. Highly recommend

Kylie · 10 October 2024

Agent replied · 24 October 2024

Hi Kylie Thank you very much for your kind words. We really do appreciate them. We hope you will be very happy in your new home.

5/5

Google

Really great team who are friendly and super helpful. Dealt with Will mainly and was extremely impressed with his customer service. Went above and beyond for us.

Shannon · 26 March 2023

5/5

Google

Jon, Jody and the rest of the team did a great job managing our house purchase. They were constantly on the ball, getting updates and ensuring things were progressing smoothly, with what would otherwise have been a challenging and stressful process! They were all very friendly and polite and very eager to answer our questions, helping wherever they could. If we ever move again, we'll be sure to consider Brunt and Fussell!

Seb · 26 March 2023

5/5

Google

I recently used Brunt & Fussell to sell my home and I would highly recommend their agency to anyone who requires a reliable and knowledgable estate agent. Jody, Jon, William and the rest of the Brunt & Fussell team have been fantastic. Their advice and support throughout the process of selling a house remotely has been outstanding.

Charlotte · 26 March 2024

5/5

Google

excellent service. I was let down by a previous estate agent and the fortunes of my property sale was completely turned around by Brunt and Fussell. Thank you for you great service

Andrew · 26 March 2025

5/5

Google

We bought a house through B&F and they were excellent throughout. Great communication, quick responses and very helpful. Thank you Jody!

Jessica · 26 March 2023

5/5

Google

Very pleased with the service given by Brunt and Fussell. I found them to be friendly, communicative and efficient. The sale went smoothly and we completed in good time.

Gavin · 26 March 2025

5/5

Google

Jon and his team are all so friendly and professional. We brought and sold a property with them and we could not have asked for better service. I would highly recommend their services.

Melanie · 26 March 2021

5/5

Google

Jon Fussell and company were very proactive, courteous and professional throughout the entire process and made selling our house about as easy as it could have been. Thanks!

Ben · 26 March 2025

5/5

Google

From start to finish we had an absolutely brilliant agent named Will. Whatever queries we had, they were answered on the day through email or phone. It made us feel more reassured and everything moved along quickly. I couldn’t rate Will highly enough, he went above and beyond for us.

Leona · 26 March 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Brunt & Fussell's Google reviewsLeave Brunt & Fussell a review

Questions about Brunt & Fussell Bristol

Has Brunt & Fussell Bristol won any awards?

Yes. Brunt & Fussell Bristol won Best in Postcode (BS16) at the ESTAS 2026 awards.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Brunt & Fussell Bristol hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Staple Hill.

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