Every review we hold for the Stanford-Le-Hope office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have just received the best service a first-time buyer can get ! Steve and his team have been amazing throughout the process, well done guys !!! Definitely recommend John Cottis ! Thank you, thank you, thank you !
Dan · 11 October 2022
Agent replied · 6 July 2023
Dan, thanks for leaving us such a wonderful review. Steve and the team were happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
★★★★★ 5/5
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King · 11 November 2022
★★★★★ 5/5
GoogleHave used John Cottis in selling out flat and buying our family home so have always been first rate service. This time I’m using them to sell my mums home and sold very quickly and as always first rate service. Will always use John Cottis.
Andy · 11 October 2024
Agent replied · 28 April 2024
Hi Andy,
Thank you for your kind words. Your 5 * review is much appreciated.
★★★★★ 5/5
GoogleI can't thank the staff at John Cottis & Co enough for all their hard work and help in selling our house in South Ockendon. Steve and his team were very professional, hardworking and really know their stuff! I wouldn't hesitate in recommending them.
Tracey · 7 July 2018
Agent replied · 28 April 2024
We enjoy hearing that our hard work is appreciated and has helped make what can be a stressful time as smooth and easy as possible.
★★★★★ 1/5
TrustpilotPlease if you are leasing a property do not use JOHN COTTIS Estate Agency.
If you are considering leasing a property, I strongly advise against using JOHN COTTIS Estate Agency. My experience with them has been extremely disappointing, and I believe you will regret choosing this agency.
JOHN COTTIS Estate Agency prioritizes the landlord's interests due to their long-standing relationships. I rented a two-bedroom flat and maintained it in immaculate condition. However, when it was time to return my deposit, the agency sided with the landlord's unfounded accusations.
Despite my offer to return and clean the highlighted areas, which were minor and petty, the agency refused. It is clear that they support the landlord's efforts to take advantage of tenants.
In conclusion, I cannot stress enough that you should avoid leasing any property from JOHN COTTIS Estate Agency. I am only giving one star because I cannot post without selecting a star, but honestly, I would give them zero stars.
Tisha · 16 July 2024
★★★★★ 5/5
GoogleWe would like to thank the team at John Cottis we found the team very professional and helpful and have provided an excellent service.
Jane & David Pickles
Jane · 14 February 2026
★★★★★ 5/5
GoogleBest estate agent in Stanford-le-Hope! Thank you
P · 14 October 2025
Agent replied · 14 April 2026
Thank you so much! We really appreciate your kind words. It’s a pleasure helping the local community with their property needs.
★★★★★ 5/5
GoogleRecently sold my home through John Cottis, stanford le hope.
Couldn't recommend them enough, quick and efficient in listing the sale and helped in every possible way, always updated regularly and helped push things along with the solicitors who love to drag their feet!! Especially greatful for all help recieved by Mel, Neil And Steve.
Charlotte · 11 October 2023
Agent replied · 6 July 2023
Hi Charlotte,
We are glad to have been part of your moving process. Thank you for your 5* review and lovely comments which i have passed on to the team.
Wishing you all the best.
★★★★★ 5/5
GoogleWe have received a first class service from beginning to end in relation to the selling of our property. The staff within this office have gone above and beyond and have very much taken away a lot of the stress that goes with buying and selling a property. My husband and I can not thank them enough for all the guidance, help and support they have given us throughout the process. We would certainly recommend them to friends and family. If anyone is are looking for a team of people who are dedicated and polite and are on hand to help whenever they are needed look no further than John Cottis.
Tracey · 7 July 2018
Agent replied · 28 April 2024
Thanks so much for the kind words. We are always striving to offer a 5 star service.
★★★★★ 5/5
GoogleCannot thank steve Laura enough for the help filling many forms chasing not very helpful solicitors well done all staff for their help during this most stressful time many thanks..in case you are wondering i have not a clue who Carl simons is…my name is Danny gibbons,thanks again..
Carl · 11 October 2023
Agent replied · 28 April 2024
Hi,
Thanks so much for your 5* review.
It was our pleasure to help you with what became a very stressful move. Thankfully persistence paid off and all ended well. We hope you are very happy in your new home.
★★★★★ 5/5
GoogleVery happy with Vicki she went above and beyond to schedule viewings for my sister xx
Camelia · 14 February 2026
★★★★★ 5/5
GoogleAbsolutely amazing , clear with communication and asked questions directly and confidently
Mya · 14 February 2026
★★★★★ 5/5
GoogleAll the staff at John Cottis were extremely helpful with our move. They kept us regularly informed throughout the whole process. They went above and beyond to help us
We thoroughly recommend them to anyone that is looking to move.
Trudy · 11 October 2023
Agent replied · 6 July 2023
Hi Trudy,
Thanks for taking the time to leave a review. I will pass on your comments to the team. Your 5* review means so much to us. Thanks again and good luck in the future.
★★★★★ 1/5
TrustpilotExtremely bad service
Extremely bad service. Organised a viewing for a property. Went onto the website regarding the house to see it has now been let. Rang this agency to be told it has now been let. Just to be told sorry you should have been informed. The curtious thing to do would be to let all people view that were booked in, then make a choice. Unfair process. Dont go through this agency. Only care about themselves.
Dear · 14 July 2023
★★★★★ 5/5
GoogleRecently used John Cottis to sell our house, they have all been very supportive and communicated with us throughout and helped answer any questions and chased things as needed, would highly recommend each and every member of staff
Leigh-anne · 11 October 2023
Agent replied · 6 July 2023
Thanks for the great review Leigh-Anne. The team are always happy to help and we are glad to have been part of your successful move.
Kind Regards
John Cottis & Company
★★★★★ 5/5
GoogleVery helpful and extremely informative.
Rose · 19 April 2025
Agent replied · 21 May 2025
Hi Rose,
We are glad you received a positive service. Thanks for the 5 star review!
★★★★★ 5/5
GoogleVery warm and helpful team 👏.
Thank you guys for your help.
Doris. …
Chinelo · 11 October 2024
Agent replied · 25 August 2024
Hi Doris,
Thank you for review. We hope you are enjoying your new home.
★★★★★ 5/5
GoogleJohn Cottis staff were extremely efficient during our very stressful transaction. They kept us informed at all times and went above and beyond to get things done. Can’t thank them enough.
Mandy · 11 October 2023
Agent replied · 6 July 2023
Hi Mandy,
Thanks for the 5* review. Hopefully life has calmed down for you now. We wish you every happiness in your new home.
★★★★★ 5/5
GoogleOne of the best letting agency we've used. Very helpful, all issues were addressed straight away. No problems with getting the deposit back at the end of the tenancy.
Anna · 11 October 2023
Agent replied · 6 July 2023
Hi Anna,
Thanks for the 5* review. We are glad to have provided you the service we strive for. Good luck in the future.
★★★★★ 5/5
GoogleWe have dealt with John Cottis for 12 years and there service is always perfect. They are the best estate agents by far.
Catherine · 11 October 2023
Agent replied · 6 July 2023
Hi Catherine,
We appreciate you taking the time to leave a review. We value your kind words and the 5 stars you have given having dealt with you on numerous occasions.
Wishing you the best.
The Team at John Cottis & Co
★★★★★ 5/5
FacebookVery good service, our sale wasnt the easiest but Bobbie and Steve went above and beyond to get to completion and kept us updated regularly. We will definitely be using John Cottis again and highly recommend.
Kelly · 3 April 2017
★★★★★ 5/5
FacebookI can't thank the team at John Cottis enough for selling our house in South Ockendon. Steve and his team were all very professional and really know their stuff! I wouldn't hesitate in recommending them.
Tracey · 29 July 2017
★★★★★ 5/5
GoogleWhat lovely helpful team. Always ringing and keeping us in the loop.
Thankyou so much for your service.
Great team
Vicky · 11 October 2023
Agent replied · 6 July 2023
Hi Vicky,
We hope you have settled into your new home well. Thanks for the positive 5* review.
Best wishes for the future
The Team at John Cottis & Co
★★★★★ 1/5
GoogleTerrible they don't ever get back to you on any enquiries. I have dealt with them a couple of times over several properties and they have been poor every time
Terry · 11 October 2022
Agent replied · 6 July 2023
Dear Terry, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We pride ourselves on our excellent customer service and in this instance, we clearly dropped the ball. If you could reach out to me at victoria@johncottis.co.uk as I would love to learn more about what specifically happened.
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