Every review we hold for the Stanford-Le-Hope office, from every platform, shown as written. First names only.
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5/5
GoogleWe cant thank all at John Cottis enough for all their help, nothing was too much trouble even down to the little things like giving giving us a card and gift for our new home. we are so happy with our forever family home. Steve kept in touch with us every step of the way. They are a fabulous, friendly company who we would 100% recommend.
Rachael Β· 14 September 2025
Agent replied Β· 14 April 2026
Thank you so much! Weβre thrilled youβre happy in your new home and really appreciate your kind words and recommendation.
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1/5
GoogleJust been to view a flat with my daughter and her boyfriend and got to say john cottis need to be done for miss representation ive never seen such hell hole windows in secure no handle lettig agent said its ok its quite secure around here, so not a problem place was riddled with damp and mould really cant belive they use pictures to trap people into.thinking its a habitable property, and tell you they got a list of people waiting to view it, not suitable to house rats should be ashamed of showing people around it
And to top.it off the fella said they managed the property, well i suggest you sort out your property maintenance company you use and use someone that knows what they are doing
Steve Β· 14 February 2026
Agent replied Β· 14 April 2026
As explained to the person who booked the viewing, the property has only recently become available following a tenancy during which it was not well cared for and access for maintenance was not granted. Now that the property is vacant, the landlord is carrying out the necessary remedial works, and it will only be available for occupation once these have been completed. I wish your daughter the very best of luck in finding a suitable property.
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5/5
GoogleI have been using John Cottis for a few years now as letting agents for a flat I rent out and have always had a great experience with them. They have all the benefits of a local independent outfit, a knowledgeable, straightforward & professional and yet friendly team led by Steve. Rarely have I needed to contact them, but when I do the phone is always answered and email always replied to. I have have full faith in them the advise me if anything needs to be done to keep compliant as a landlord which is great for me not to have to worry. For the quality of service & peace of mind the fees are excellent value for money.
They are the perfect partner for me who wants to be a hands off landlord & would highly recommend them.
Additionally I would say they are great estate agents too, as I bought my current property through them (how I came across them). No slimy tactics, just professionalism and honesty that let to a smooth and relatively stress free completion
Michael Β· 14 January 2026
Agent replied Β· 14 April 2026
Thank you so much for taking the time to share such a detailed and thoughtful review. Weβre thrilled to hear that our team has been able to provide you with both peace of mind as a landlord and a smooth experience when buying your property. Steve and the team really appreciate your kind words about their professionalism, friendliness, and reliability, it means a lot to know our efforts make a difference.
Your recommendation is truly valued, and weβre so pleased to be your trusted partner for both Letting and Sales Agency Services.
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5/5
GoogleWe cant thank the team enough, for all their support during the buying of our new property. We are so happy in our new forever home. They were always helpful and informative through the whole process, even down to the last detail. We cant recommend them enough. If we have any friends or family looking to move we will definitely be recommending John Cottis.
Scott Β· 14 January 2026
Agent replied Β· 14 April 2026
Thank you very much for your kind words. Weβre delighted to hear how happy you are in your new forever home and that you felt supported throughout the process. It was a pleasure to assist you, and we truly appreciate your recommendation. Wishing you many happy years ahead in your new home.
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5/5
GoogleJohn Cottis were exceptional every step of the way in my home purchase, Mel, Steve and the rest of the team at John cottis are excellent! I worked with them on my house purchase which completed a week ago. They really did put a huge amount of effort into keeping the process on tract and never lost interest in my purchase. Mel kept me fully informed on progress in order to get everything through to the finish line. Seriously impressed. So glad I chose John cottis for my purchase. Thank you so much.
Waku Pedro
Vickys Β· 7 April 2023
Agent replied Β· 6 July 2023
Thanks so much for taking the time to leave us a 5 star rating, it's much appreciated.
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5/5
GoogleSteve and Ruby demonstrate quality service with diligence and professionalism. We used the to find new tenants and provide an excellent service throughout. Would highly recommended them to landlords or prospective tenants. Thank you Steve and Ruby.
Jason Β· 14 April 2025
Agent replied Β· 25 August 2024
Thank you so much for taking the time to leave us feedback. A 5* service is what we aim for and we are happy to have been successful at achieving this. I will pass your comments on to the team.
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5/5
GoogleHuge thanks, team! You went above and beyond, really appreciate the great work. π β¦
Ben Β· 14 September 2025
Agent replied Β· 14 April 2026
Weβre so glad we could help with the sale of your property. Thank you for trusting us through the process, we really appreciate it!
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5/5
TrustpilotFantastic Agents!
I have been working with John Cottis in a professional capacity on a recent purchase transaction. Steve and Laura went above and beyond to bring the purchase to completion. Communication was excellent!! They were friendly, honest and down to earth - but professional at all times. I would not hesitate to recommend them to friends and relatives, and I hope I get to work with them again on many more conveyancing transactions.
Mrs Β· 30 August 2024
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5/5
GoogleNeil and Victoria were very helpful and accomodating whilst arranging viewings for us :)
Luke Β· 21 April 2025
Agent replied Β· 14 April 2026
Hi Luke,
Thanks for the positive feedback.
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5/5
GoogleWe would like to thank Steve and the team at John Cottis for all their help and hard work. We have received excellent service and good communication throughout the process. Nothing was too much trouble. We would highly recommend this company.
Thanks for everything.
Steve F.
Lindsey Β· 24 October 2023
Agent replied Β· 28 April 2024
Hi,
Thank you for trusting us with the sale of your property. I'm glad you received the 5* service we strive for.
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5/5
GoogleSteve was a great help for me as a first time buyer!
Timi Β· 14 April 2025
Agent replied Β· 22 December 2024
Hi Timi,
We are pleased to help you with your first purchase. Thanks for the 5 star review.
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5/5
GoogleJohn Cottis have been amazing from the word go! Friendly, helpful and attentive to our needs as tenants. They get things done. Since moving in they have worked swiftly with any issues that arise. They have amazing communication and Iβm so grateful my landlord chose them as her agents. Thank you for all you do. Youβre an amazing team!
Amanda Β· 14 February 2026
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5/5
GoogleWe've havent completed our sale yet but John Cottis have been brilliant so far. All members of the team have been friendly, helpful and honest when answering our questions. Being first time buyers is daunting, but the team have been attentive and nothing has been a problem.
Thank you for making our buying process less stressful!
Alex and Rob
Alex Β· 14 February 2026
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5/5
GoogleOur sellers used John Cottis and weβre so pleased they did! The communication from Steve and the team has been great- we were always kept in the loop and able to contact them at any time. Highly recommend!
Fiona Β· 30 December 2023
Agent replied Β· 28 April 2024
Thank you for the lovely review. We are pleased to have helped you in the purchase of your first property. We hope you are enjoying your new home.
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5/5
GoogleThank you Steve and Mel for your friendly and professional service. In the current climate was amazed that you found a buyer within days. Kept me informed at every stage and chased both the buyer's and our solicitor so we were able to complete in 3 months. Would definitely recommend
Jean Β· 6 February 2023
Agent replied Β· 6 July 2023
Hi Jean,
We are glad to have been of help with your sale. Thank you for the 5* review. I have passed your comments on to the team.
Wishing you all the best.
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5/5
GoogleSteve was super friendly and helpful, it was a pleasure to deal with this agent. Thank you!
Indre Β· 2 December 2024
Agent replied Β· 22 December 2024
Thanks for the lovely review, I have passed this on to Steve.
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1/5
GoogleDisappointed in the manor in which we were handled. It was clear that they were just after 'the sale'. If I had listened we would have been 10k short of our target, but we stuck it out and got what we wanted ( contrary to the direction in β¦
Jamie Β· 14 June 2025
Agent replied Β· 14 April 2026
Dear Mr Sharpe,
Thank you for your feedback. While we're sorry to hear you were disappointed with aspects of the process, we feel it's important to clarify a few key points. β¦ More
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5/5
GoogleWe havenβt completed our sale yet but really wanted to post a review on our experience so far. We canβt speak highly enough of the John Cottis team. We havenβt got any experience when it comes to selling/buying property so the experience β¦
Jo Β· 14 June 2025
Agent replied Β· 14 April 2026
Hi Jo,
Thanks so much for your kind words. It is lovely to hear that the whole Team have been active in helping your experience so far be positive.
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5/5
GoogleJohn Cottis and all the staff there enabled the smooth sale of my in-laws house in Stanford Le Hope. From the start we immediately had confidence with Neil Maclean who visited the property to assess value, discuss the market and take photos β¦
Steve Β· 14 June 2025
Agent replied Β· 14 April 2026
We truly appreciate your recommendation, it means a lot to all of us here at John Cottis. Wishing you and your family all the very best for the future.
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5/5
GoogleHighly professional service Steve and his team were very helpful throughout the whole moving process couldnβt be happier 10/10 thank you all!
Lewis Β· 29 March 2024
Agent replied Β· 25 August 2024
We are glad to have been part of your moving process. Thank you for your 5* review and lovely comments which i have passed on to the team.
Wishing you all the best.
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5/5
GoogleThanks everyone, but especially Steve & Mel for steering through a really difficult purchase that should have been so easy, but I'm sure would have failed but for their supreme efforts. Well done, thanks!
Les Β· 7 April 2023
Agent replied Β· 6 July 2023
Thanks for reaching out and giving us 5 stars. John Cottis & Co focus on customer satisfaction, we are always grateful to hear feedback.
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5/5
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King Β· 11 November 2022
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5/5
GoogleWe have just received the best service a first-time buyer can get ! Steve and his team have been amazing throughout the process, well done guys !!! Definitely recommend John Cottis ! Thank you, thank you, thank you !
Dan Β· 10 August 2022
Agent replied Β· 6 July 2023
Dan, thanks for leaving us such a wonderful review. Steve and the team were happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
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5/5
GoogleMy personal experience using John Cottis was excellent. I found all the staff to be very professional and they gave invaluable advice. From the photo marketing to the way in which they conducted the visits, all very respectful of the property and client requirements. They also gave very good advice to ensure the best price was achieved on the property and helpful advice during the process when a couple of curveballs were thrown. Mel and the office staff were extremely helpful throughout. I would have no hesitation in using John Cottis again and would highly recommend.
Carole Β· 8 March 2023
Agent replied Β· 6 July 2023
Thank you so much for taking the time to leave us feedback. A 5* service is what we aim for and we are happy to have been successful at achieving this. I will pass your comments on to the team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.