Every review we hold for the Stalham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotJasmine Fitt and 3 others at Minors &…
Jasmine Fitt and 3 others at Minors & Brady helped my Husband and I find our new rental home in Norwich after we had a nightmare situation happen with another agency leaving us homeless the day before our move! I immediately started looking for another property as we had all our belongings packed up in a van ready to move from London to Norwich the following morning. When I called M&B to enquire about viewing the property and explained our situation to Jasmine, she moved with so much urgency and organised a next day viewing of the property with her. Her colleague Elliot Stubbs who was in office on Coronation Bank Holiday day received our offer and put it through to the landlord. We were then was handed over to Luke Savins who confirmed the landlord accepted our offer and then spoke with him to sort out paying our deposit. He was super attentive to the the urgency of the situation and efficient with any questions we had about the entire process. Once everything was received, I then liaised with Beth Linden to complete the rest of the application and everything was processed in one week she ensured everything was super speedy! Overall had an amazing experience with everyone at Minors and Brady and we are so grateful for them saving us and finding our new home here in Norwich. They not only have great staff, but really good properties. My Husband and I will definitely be using their services in the future when we start looking for our forever home here in Norfolk.Thanks so much for your amazing teamwork!
Jay · 29 May 2023
★★★★★ 5/5
TrustpilotRosie's a star
Rosie Turley has worked tirelessly to get me to exchange on my property. She has always been cheerful and honest despite some hurdles. She communicated well and it felt like I was her only client. Well done for your hardwork.I'd like to say that Minors & Brady have fantastic photos taken by a professional and it was obvious these generated very quick interest.
Sheena · 21 June 2024
★★★★★ 5/5
TrustpilotThank you to Sonya for the excellent…
Thank you to Sonya for the excellent service and resolving issues quickly.Would highly recommend minors & brady.
Louise · 15 May 2024
★★★★★ 5/5
TrustpilotLexi had gone above and beyond
Lexi had gone above and beyond sorting out the endless problems my tenants have caused. Thanks Lexi!
Corinne · 14 May 2024
★★★★★ 5/5
TrustpilotSam was very kind and professional
Sam was very kind and professional, clearly having my best interests at heart as the customer. Thank you!
Catherine · 24 April 2024
★★★★★ 5/5
TrustpilotOutstanding
Outstanding! After 4 months without a viewer we moved to Minors and Brady and our property was under offer after 10 days! Someone has really thought about how to sell property and every single member of staff we have met or spoken to are giving 100% to help you sell and in our case buy as well. All staff are friendly, polite, helpful and fully committed to their jobs. Special thanks to the Wroxham office - Liam, Laurel, James, Penny, Abi and Lee in Sales and Claire in After Sales. You are all amazing!
Karen · 22 May 2023
★★★★★ 5/5
TrustpilotFriendly and professional
Friendly and professional. Hannah Graver was able to answer questions and make a relaxed environment to view the property.
Michael · 2 April 2024
★★★★★ 1/5
TrustpilotOver value to draw you in
This Agency sent me a letter saying my house was worth more than I had it on the market for. I asked them for a valuation visit and the so called valuer arrived looked around was very complimentary about the house and then put a figure on the house £20,000 less than it was on for!!! He also refused to negotiate on fees although he had the authority or so he claimed to do so . He was rude and treated us like fools. We have over 40 years of estate agency and mortgage experience and were treated like numbskulls.As an aside his aftershave was to powerful and it took us more than an hour to rid ourselves of his aroma.They are not customer friendly in the least and seem to send these letters out just to lure you into getting them to value your property.My advice as a former estate agent and mortgage broker is to put your house on the market with any other agent
Paul · 19 May 2023
★★★★★ 5/5
TrustpilotCassandra Creak has been a diamond…
Cassandra Creak has been very informative and kept me updated in this difficult purchase
Lisa · 2 July 2024
★★★★★ 5/5
GoogleVery professional service throughout from advertising, selling , house viewing and after sales.
Claire Wilson in after sales has been wonderful, keeping us regularly informed every step of the way during this emotional time. Many thanks to all.
Paul · 26 January 2024
Agent replied · 22 October 2024
Hi Paul,
Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Claire, we will be sure to share your kind words with her.
We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process.
Kind regards, Team M&B.
★★★★★ 5/5
TrustpilotViewings
Eleanor Browne from Minors and Brady showed us two properties on the 9th of October. She was the best person we've ever had. She had all the answers to our questions and if not she made notes to find out and get back to us, which she did. She should go very far in her career.
Christopher · 10 October 2024
★★★★★ 5/5
TrustpilotKerry was very good at showing us…
Kerry was very good at showing us around the property that we viewed.
Natalie · 17 July 2024
★★★★★ 5/5
TrustpilotIncredible service and care!
Myself and my partner are relocating from London to Norwich and Samuel at Minors and Brady couldn’t be more helpful. Very quick to reply with any questions we had, took things into his own hands when we had issues when previous estate agents would make it clear we had to try and sort things. Can not thank him enough, bring on moving day.
Daniel · 11 June 2024
★★★★★ 5/5
TrustpilotQuick and efficient service
Quick and efficient service! Connie was extremely helpful and made the process as easy as possible!
Joseph · 24 May 2024
★★★★★ 5/5
GoogleSam Burton and Beth have both been extremely helpful and professional from start to finish in arranging the viewing of a property & putting an application through to receive a call the next day advising our application has been accepted!
It has been a pleasure in talking to them as they were always keen to help! Thank you for making our experience better and less stressful! :)
Andrada · 26 March 2024
★★★★★ 5/5
TrustpilotGood Service
Good Service, and Sonya is very helpful and friendly she is a credit to the company.
Gray · 23 May 2024
★★★★★ 5/5
TrustpilotBuy through Minors and bradyIt has been a pleasure having Jess…
It has been a pleasure having Jess helping us and her after sales services could not be beaten she has kept us updated every step of the way. Answered any questions we have had. She has been a star and a big asset to the company.It has also been a pleasure buy through Minors and Brady a very professional estate agency. Would definitely recommend them to friends.
Ann · 25 March 2024
★★★★★ 5/5
TrustpilotWe used minors and brady lowestoft…
We used minors and brady lowestoft branch for the sale of our house. I have to say that they were brilliant. Dan the branch manager especially goes above and beyond to ensure things are going smoothly. We sold our house within a week of being on market but it was the after sales care in which we found to be spot on. The stress of solicitors can be a bit much however minors and brady made that experience 10 times better than when I tried to move before with a different estate agent. Wouldn't hesitate to use them again
Brad · 8 May 2023
★★★★★ 5/5
TrustpilotSonya Balls
Sonya was our key contact during the letting process and has been consistently prompt and informative throughout.
Christiana · 2 May 2024
★★★★★ 5/5
TrustpilotWe have been dealing with Sonya Balls…
We have been dealing with Sonya Balls at the Wroxham branch about a rental property, we have been so impressed with the kind and thoughtful way in which she has looked after us, it is lovely in this day and age to find someone with compassion who truly looks after clients interests. Her communication and follow up has been second to none, thank you!
Joy · 21 May 2024
★★★★★ 5/5
TrustpilotLettings
Great service from the lettings department. Excellent communication throughout, which other agents certainly lack. I see no reason why I will ever need to use a different agency.Thanks again to Luke and the team.
Steve · 2 March 2023
★★★★★ 5/5
GoogleBrilliant service from Samuel Carpenter at minor’s and Brady! The letting process has been stress free which was required due to moving abroad. Always happy to answer questions and take numerous calls from me daily! Thank you for everything!
Abby · 27 December 2023
Agent replied · 22 October 2024
Hi Abby,
Thank you so much for taking the time to share your positive feedback with us!
We are absolutely thrilled to hear that you had a great experience with our colleague Samuel, we will be sure to share your kind words with him.
We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process.
Kind regards, Team M&B.
★★★★★ 5/5
TrustpilotEmily was so helpful and gave us so…
Emily was so helpful and gave us so much of her time. Thank you for making our day much more possible by being so flexible. Would 100% recommend. Thank you
Rosie · 3 July 2023
★★★★★ 5/5
TrustpilotHannah was very helpful and personable…
Hannah was very helpful and personable at the same time respecting the sellers home and circumstances and made it clear we are able to ask more questions and visit property again.
Jane · 4 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
