Trusted Agent profile · Staines
★★★★★
858 reviews across 3 platforms
9-11 High Street, Staines, TW18 4QY
Seymours Prestige Homes's office in Staines, at 9-11 High Street, is rated 4.4 out of 5 across 858 reviews on three platforms, including 256 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Seymours Prestige Homes, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Staines office, from every platform, shown as written. First names only.
1/5
TrustpilotThe worst property agent in Woking
This is the worst service we have experienced in Woking. Be aware of your deposit as mine has been deducted when returning the flat, Seymours will put 100% effort to charge you with NO reason, NO receipt and NO evidence at all. They just want to even make more money from you. Avoid this property agent.
5/5
TrustpilotGreat personal service.
A very professional team and great personal service.
Thanks CDT.
5/5
TrustpilotFriendly team and great service
Friendly team and great service. Always ready to answer questions and help.
Thank you 1234 for your kind words! We're delighted to hear that you found our team friendly and experienced great service. We're always here to help and answer your questions. If you ever need assistance in the future, please don't hesitate to reach out.
5/5
FacebookI have known Mark for over 20 years. He is without doubt the best estate agent I have ever known. Not only is he incredible at his job, but he is also a very honest and principled person. I can’t think of a single reason why you would want to list your property with any other estate agent in or around Staines than Mark.
5/5
TrustpilotA big thanks to the Burpham team
We recently purchased through Alex at the Burpham office. He and the team were excellent and the process was particularly smooth. I’d highly recommend using their services for a sale or purchase.
Thanks for the comments Toby, Alex certainly is a highly valued member of the team at the Burpham office and we always appreciate recommendations. Appreciate you taking the time.
5/5
TrustpilotI have sold a number of properties with…
I have sold a number of properties with Seymours and they have always been proactive in their approach and been honest on values. Would recommend.
Love a recommendation Brett - thanks so much.
5/5
GoogleExcellent communication all the way through. Marc really works hard to make the deal come together
Dear James Thank you for your kind comments. We appreciate you giving us the business and would like to wish you and Katrina the very best. Kind regards Mark D'Costa
5/5
TrustpilotGood service
Good service, advice and excellent support during the sales process
Thanks Dave. We're delighted to hear you had an excellent experience with all of us. If you ever need assistance in the future or have friends looking for a great team, we're here for you. Wishing you all the best!"
5/5
GoogleFantastic service from Seymours, especially from Mark and Helen who have welcomed us so warmly into our new home. Honest and efficient approach. Would highly recommend.
HI Ellis, thank you ever so much for your kind words! We were more than happy to help you find the perfect property and see your journey through to completion.
5/5
TrustpilotGreat experience using Seymour’s to…
Great experience using Seymour’s to sell my property. Cemented a buyer within a few months. Would recommend!
Hi Emma, thanks for taking the time out of your day to review your experience with us. Great to hear all went well.
5/5
TrustpilotA brilliant sales team
A brilliant sales team completed a prompt sale with no fuss or bother.
Its been our pleasure Fred, thanks for using us and thanks for the review.
5/5
TrustpilotYou can see why they are the most…
You can see why they are the most popular estate agent in the area. Found me my dream home and got it through in record time! Would recommend to everyone
Hi there, what lovely comments. Thanks so much for taking the time to review us.
5/5
GoogleAll staffs are really helpful. Great support. I bought my dream house. Thank you. Jessica
Dear Jessica Thank you for your review. We hope that your purchase goes through smoothly. Kind regards Mark D'Costa
5/5
TrustpilotFantastically helpful!
This is a lovely team of people who really care about the buyer's experience. Highly recommended!
Can't beat a recommendation Nina! thank you for using us and also for taking the time to post a review. Keep well.
5/5
TrustpilotSustained effort over a long period in…
Sustained effort over a long period in a difficult market
Thank you for your review Chris. It can be a demanding task to maintain consistency and adapt to market fluctuations. We understand that perseverance and adaptability are key to delivering quality service, and we remain committed to these principles.Once again, thank you for your kind words and we look forward to the opportunity to continue exceeding your expectations.
5/5
TrustpilotWe couldn’t have wished for a better…
We couldn’t have wished for a better estate agent Very good. Very helpful. Overall experience great
What a comment Linda, "we couldn't have wished for better" Thank you so very much.
5/5
TrustpilotVery proactive
Very proactive especially with marketing.Excellent communication throughout as well as guidance when required.
Thanks for the review John. Identifying the right buyers that fit you through careful marketing is something we've been working really hard on including the development of our own internal marketing department. Pleased it's worked.
5/5
TrustpilotGood service from start to finish
Good service from start to finish. Staff always available to answer queries. Very good at chasing up enquiries.
Thank you for sharing your positive experience with us. We are pleased to hear that our team provided you with good service and were always available to answer your queries. We understand the importance of timely communication and are glad to hear that our team was effective in chasing up enquiries. If you require any further assistance in the future, please do not hesitate to contact us.
5/5
GoogleGreat communication with Gary always kept us updated with changes along our property journey
Dear Tony Thank you for your kind review. It was a long journey and we are happy to have travelled it with you. We wish you all the best in your new home Kind regards Mark D'Costa
5/5
GoogleVery happy with Seymours services. Any issues were delt with speedily. Would recommend them.
Dear John Thank you for your business and positive comments. We look forward to being of help again in the future. Kind regards Mark D'Costa
5/5
TrustpilotResponsive and will go the extra mile!
Responsive to emails and queries. Very helpful when arranging viewings, and happy to go the extra mile.
Thanks for leaving such a great review
5/5
TrustpilotGreat Service
We have been dealing with the agency now for many years and have never been let down by the polite and friendly staff there. Great service always. Highly recommend.
Thanks Rosie, that's great to hear and we appreciate the comments.
5/5
TrustpilotBurpham - Great branch of Seymours
Very helpful straightforward staff. Good information given and attentive, everything you want in an Estate Agent.
Thank you for such a kind review, our Burpham team were delighted to read your comments. If there's anyone else you know who you think we can help move, please don't hesitate to put them in touch!
4/5
TrustpilotSeymours are organised and helpful
Seymours are organised and helpful. The only criticism is the lack of feedback after viewings
Thanks Jane. Constructive feedback is so appreciated yet often hard to get, so thank you for the comments. We will review our feedback methods. Keep well.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Seymours Prestige Homes, Staines won Platinum.
