5/5
Very easy to deal with
Very easy to deal with. Respond promptly to all queries and get back to you if the information not readily available.Excellent ⭐️⭐️⭐️⭐️⭐️
Agent replied · 28 October 2024
Thank you for your great review

Trusted Agent profile · Stafford
★★★★★
2,062 reviews across 2 platforms
1 High Street, Eccleshall, ST21 6BW, Stafford, ST21 6BW
Part of Your Move & Reeds Rains National Home Move, see every office.
Reeds Rains's office in Stafford, at 1 High Street, is rated 3.8 out of 5 across 2,062 reviews on two platforms, including 156 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Reeds Rains Eccleshall hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stafford.
Every review we hold for the Stafford office, from every platform, shown as written. First names only.
5/5
Very easy to deal with
Very easy to deal with. Respond promptly to all queries and get back to you if the information not readily available.Excellent ⭐️⭐️⭐️⭐️⭐️
Thank you for your great review
5/5
Positive spirit despise long sale
The Reeds Rains Catford team has been really helpful by helping to chase a sale process that took a long time and ended up in a broken chain and then giving useful advice and assistance to get my flat back on the market and sold at a complicated time.
5/5
I’m a absolutely delighted after…
I’m a absolutely delighted after reading all these reviews that my old landlord has chosen Reeds Rains to market his property. I truly hope that he gets the tenants and the service that he justly deserves. It has made me so happy. Well done.
5/5
Maria
Maria - the lady that makes things happen.From the get go to now, it just seemed like we were both working towards thesame goal. Sometimes it seemed like she was the one buying the house and not me.She was persistent and made sure it happened as quick as possible. Her names Maria, she makes it happen!
5/5
I moved in to a Reeds Rains managed…
I moved in to a Reeds Rains managed apartment in July and they've been very helpful and communicative dealing with the move in and a few minor issues that needed to be sorted. Highly recommended!
Hi Michael - Thank you for leaving us a positive review, we're so glad to hear you have had a great experience with us and we wish you the best of luck in your new apartment.Many thanks,Reeds Rains
5/5
Dean and Sophie from the Hazel Grove…
Dean and Sophie from the Hazel Grove branch have been really helpful through the whole process from start to finish, very helpful and professional.
5/5
Staff very friendly explained everything kept me up to date the staff go above and beyond very profesional
They went above and beyond to help us and explained every thing in detail they were all 👏
Thank you for your review! :)
1/5
Shocking service when repairs need done
Unacceptable service when repairs need done in the house
Hi Jayne,Sorry to read your review. I have sent you a request for more information so I can look into this for you. The request will come from Trustpilot.Regards,Reeds Rains
5/5
Cross gates branch really good I dealt…
Cross gates branch really good I dealt with Clare and hand their very efficient and I’m really pleased with the outcome.
5/5
Very good service. Very pleased.
We recently moved into a city centre apartment. The process of signing the contract and moving in was pretty stress free especially considering the whole corona situation. Ryan answered all our questions as best to his knowledge and even was able to move us in a day earlier than agreed, so that it would coincide with the bank holiday. Very good service. Very pleased.
1/5
Horrible
Horrible, very unprofessional very tricky. THEY ARE HORRIBLE. Asking for holding depozit, after credit check went wrong they refuze to send the money back, avoid this agenty. Most horrible services ever.
Hi,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
5/5
Excellent estate agents
I used Neil at Reeds Rains coventry to sell my houseHim and his team were very efficient in ensuring that potential buyers had checked the specs prior to viewing resulting in a successful sale :)
5/5
Reeds Rains Hartburn
Reeds Rains Hartburn Exceptional service from a lovely, friendly and helpful staff team. They helped me through the sale of my mum’s house on behalf of myself and my brothers. Very empathetic at an extremely emotional time.I can’t thank them enough.
5/5
The staff at Reeds Rains are an extremely professional team.
The team are all very professional, especially the manager at the Quay branch. The shop space is in a prominent location so there were lots of viewings, in addition to the online service which led to offers with a quick sale. I am very pleased with their performance.
5/5
Did a valuation for me, and cannot fault the personal attention and customer service. Well done and thank you.
Thank you so much for the review Ian, your comments are very much appreciated. Look forward to assisting you again soon.
1/5
Been waiting weeks to get my window…
Been waiting weeks to get my window fixed and nothing even when fitted wasn't done right paying out all my money on gas and electricity to keep house warm absolutely useless Bamber bridge or Chorley
Hi Thomas - let me know which branch you are dealing with and I will chase this up for you.
5/5
Thanks to Connor for great customer…
Thanks to Connor for great customer service - much appreciated, Anna
5/5
Reeds Rains Congleton
I have visited Reeds Rains Congleton on several occasions. The staff are always friendly and helpful, nothing is too much trouble!
Thank you for your review, I will pass on to the branch
5/5
Liz at reeds rains Dinnington fantastic…
Liz at reeds rains Dinnington fantastic service and support from start to finish.Proffesional, approachable and knowledgeable. Thank you Liz
5/5
BEST PROPERTY AGENTS IN RHYL
All the staff at Reeds Rains in Rhyl have always provided a great professional service.Highly recommended should anyone wish to sell, buy, or let a property.
5/5
Excellent, professional service
I was selling my late Father's house. From beginning to end I found Reed Rains in Chesterfield professional and helpful. They gave me weekly updates on viewings and feedback following viewings. They made a difficult time much easier.
1/5
Widnes office.
Widnes office.Incompetent rude staff.Extortionate prices.Try Academy £895,Inc Strike free Reeds Rains average £2000k.Thanks for your reply.I have provided evidence to support my feedback via Trustpilot. My evidence is verified.Thanks.
Hi Margret,We are sorry that you have not been pleased with Reeds Rains, customer service is paramount importance to us. We don’t believe that you have sold a property through Reeds Rains. Please contact widnes@reedsrains.co.uk so we are able to look into this issue further.Kind regards,Reeds Rains, Widnes
5/5
A very professional service
A very professional service, from the initial meeting and valuation through to a successful sale. We were kept fully informed throughout the whole process. Jack the manager was quick to sort out any queries or questions. Highly recommend Reeds Rains estate agents to family and friends.
1/5
Ossett branch wakefield
Ossett branch wakefield. Offered asking price for a property never heard from agent back. I rang over a week later to ask about feedback ,they said they had higher offer amd accepted never even asked us if we wanted to offer more. lost the house we wanted. very poor agent if you are buying or selling a house.
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