5/5
TrustpilotAlison at Reeds Rains
Excellent service from Reeds Rains in bamber bridge especially Alison. 5 stars!
Trusted Agent profile · Stafford
Reeds Rains Eccleshall reviews in Stafford
★★★★★
2,064 reviews across 2 platforms
1 High Street, Eccleshall, ST21 6BW, Stafford, ST21 6BW
Part of Your Move & Reeds Rains National Home Move, see every office.
Reeds Rains's office in Stafford, at 1 High Street, is rated 3.8 out of 5 across 2,064 reviews on two platforms, including 156 Google reviews rated 4.9.
Reviews
Every review we hold for the Stafford office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotHighly recommend Reeds Rains
Highly recommend Reeds Rains. We have received helpful, timely communications from the start. Sue and Tony in the Dartford branch are very helpful and friendly. Thank you.
1/5
TrustpilotWalderslade branch
I only whish I had red all the negative reviews about Reeds Rains before I enstructed them to sell my property. It now seems those reviews are all about Walderslade branch.I also whish that if they need to sell their own house they will go with their own agency and receive the same level of service and waste as much time and nerves as I did.
5/5
TrustpilotMe and my girlfriend loved the…
Me and my girlfriend loved the experience. Best customer service ever, I would give six stars if it were possible. we moved into a splendid new property thanks to Reeds Rains and I must say the people working and owning the company are incredibly nice, polite, professional and sensitive with customer needs. I would recommend it to everyone I know. Thank you Reeds Rains
5/5
TrustpilotFrom start to finish Lynsey and the…
From start to finish Lynsey and the team at Reeds Rains Carrickfergus have been superb. Extremely professional, helpful and understanding. V highly recommended.
5/5
GoogleWhat a difference from many other viewing we have had. I can fully recommend them with confidence ,that this is normal service, from this companies personnelPositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 25 October 2024
Thank you for your review Ken, it is lovely to read you had a good experience with Eccleshall Reeds Rains, we look forward to assisting you again soon.
1/5
TrustpilotReply from Reeds Rains on my trustpilot review but don't be fooled, nothing happened since the reply
Reply from Reeds RainsHi Katie. Sorry this has been your experience. I'll raise with the branch. ThanksNothing has been done, more emails sent and still no reply! Spoken to tennant & they confirmed they expected new amount to be taken but you've not done your job at your end. Absolute joke of a company
5/5
TrustpilotSuperb service
Great service from the staff at reeds raines pemberton especially Janet.Many Many Thanks for all your help with a recent sale.Ian
5/5
TrustpilotHad the pleasure of having Tony conduct…
Had the pleasure of having Tony conduct our viewing and was amazing through out. Really responsive over email and calls, couldn’t of wished for anyone else to of aided us in finding somewhere to live. Professional and a genuinely nice guy and super knowledgeable. ReedsRains are definitely the estate agent to look to if you’re looking for something premium. Thanks again.
5/5
TrustpilotI managed to sell the property within…
I managed to sell the property within 3days of putting on the market and thst also above asking price !
Agent replied · 28 October 2024
Amazing! Congratulations on your sale :)
5/5
TrustpilotRotherham Branch
Rotherham BranchUsed as a letting agent, in particular Adam & Sarah. Have always helpful, polite, professional and willing to go above and beyond.
5/5
TrustpilotVery friendly staff they work hard on…
Very friendly staff they work hard on getting your property on the market forsale and just a all round pleasure to deal with.
Agent replied · 28 October 2024
Thank you for your lovely review.
5/5
TrustpilotProper job!
Everyone I dealt with at Reeds Rains just knew their job really well and got on with it. Communication with me and between the RR team was clear and prompt and I always felt like I knew what was happening. Thanks!
1/5
TrustpilotVery unprofessional service by amateurs…
Very unprofessional service by amateurs purporting to be estate agents. Spend as little time as possible on valuation and pics 'visits'. Can't even get property details correct after four attempts and yet still posted it on Rightmove, etc.
Agent replied · 28 October 2024
Hi David,I'm sorry to read you are unhappy with the service received. We'd like the opportunity to try and rectify this for you. Please contact our customer relations department on salescomplaint@reedsrains.co.uk so we can get more details from you.Many thanksReeds Rains
5/5
TrustpilotManaging my property
I am a landlord and Reed Rains Rhyl fully manage my property and it is stess free. They are very professional and always happy to assist and advise.
5/5
TrustpilotWe recently sold our home through Reeds…
We recently sold our home through Reeds Rains in Crossgates and the service was second to none! It was the first time we had move in 40 years and the entire team was extremely helpful every step of the way! Claire, Jane, James, Sarah and Arthur are an asset to the company 10/10 would highly recommend to anybody!
5/5
TrustpilotBuying a property
Michelle at rothwell office was brilliant. She kept us informed and updated constantly with our purchase . Responded ro my emails immediately if I had any queries
5/5
TrustpilotExceptional Throughout .....
The team at Reeds Rains were exceptional throughout and made the process absolutely pain free. Ash in particular was there every step of the way and couldn't do enough to help from the word go. The sale was seamless with glowing reports from the buyers on the way in which Elise conducted the viewings. Would 100% recommend
5/5
TrustpilotReeds Rains Macclesfield Super service from start to finish…
Superb service from start to finish from Sue at Macclesfield branch Our initial valuation was carried out professionally and emphasis was put on the importance of not only finding a buyer put also tracking the whole process through to completionThey were as good as their word and indeed worked very hard, in trying circumstances, to bring my sale to successful completion
1/5
TrustpilotPoor experience
Very poor service as a buyer of a new home!! I complained about attitude of staff and they made the whole process of buying a new home an awful experience. I would not recommend at all
Agent replied · 28 October 2024
Hi Barbara - sorry to hear this. Are you able to let me know which branch you were dealing with so I can raise with them? Thanks
5/5
TrustpilotRecently dealt with the team at…
Recently dealt with the team at Didsbury and it was by far the best customer service I have had from an estate agent. I can't remember the name of the person I spoke to, think it was Ryan or Brian but he had great knowledge of the current market and gave me some great advice.
5/5
TrustpilotExcellent service to date.
Service was second to none, and personal unlike a lot of the corporate customer service out there now.
Agent replied · 28 October 2024
Amazing to hear! Thank you for the review :)
5/5
TrustpilotREEDS RAINS DURHAM
REEDS RAINS DURHAMIt has been a pleasure to deal with Ashley and Paige at the Durham office. My wife and I are delighted they found a tenant for our BTL property. Our relationship is still quite new, however if they continue with the same efficiency and courtesy we will be happy clients. Looking forward to dealing with them in the weeks and months ahead. Thanks for everything thus far Guys!
1/5
TrustpilotPreston- Don't waste your time and effort
Don't waste your time and effort, dealing with their Preston office. They are totally dishonest and not helpful.Very bad experience with property buying.
Agent replied · 28 October 2024
Hello Hamz,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
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