Bridgfords Stafford Sales reviews

★★★★★ 5/5

Google

We couldn’t be happier with our experience with Bridgefords Estate Agents! We viewed a property last week and were met by Simon, who was extremely welcoming, hospitable and helpful from the moment we arrived. We absolutely loved the property and decided to proceed with the holding deposit. Sophie then handled the next stage of the process and has been equally helpful, professional and efficient throughout. Today, we received confirmation that the property is officially ours to move into, and we honestly couldn’t be happier! Having rented properties previously, we can honestly say we have never experienced a process that has been so quick, straightforward and stress-free. Everyone we have dealt with has been friendly, professional and genuinely helpful, which has made what can usually be a very stressful experience incredibly easy. A huge thank you to Simon and Sophie for making the whole process such a positive experience. We would absolutely recommend Bridgefords to our family and friends and wouldn’t hesitate to use them again in the future. Thankyou!!

Cherelle · 11 September 2026

★★★★★ 5/5

Google

I recently rented a property through Bridgfords Sales and Letting Agents in Stafford, and I couldn't be happier with the experience. A special thank you to Sarah Hazeldine (Lettings Negotiator) for her outstanding professionalism and support throughout the entire process. Sarah explained every step clearly, answered all my questions patiently, and made what could have been a stressful experience feel straightforward and hassle-free. She was always responsive, approachable, and ensured everything progressed quickly and smoothly from start to finish. As someone who had recently relocated to the UK, I particularly appreciated her guidance and willingness to help. Her excellent communication, efficiency, and friendly attitude made a real difference. I would highly recommend Sarah Hazeldine and the team at Bridgfords Stafford to anyone looking to rent a property. Thank you for making the whole process so easy and enjoyable!

KashTech · 11 August 2026

★★★★★ 5/5

Google

We’ve had a fantastic experience with Bridgfords from start to finish. From the initial viewing right through to getting everything sorted for our move, the whole process has been smooth and stress-free. A special thank you to Sarah Hazeldine, who has been absolutely brilliant throughout. She’s kept us updated, answered any questions we’ve had and made us feel comfortable and reassured at every stage. Nothing has ever seemed too much trouble.

Hannah · 4 October 2026

★★★★★ 5/5

Google

We have used Bridgfords for renting out our property for the last ten years. When the tenant moved out earlier this year Simon and his team gave us full information on what our next step should be. (Selling or renting again). We were able to make an informed decision and decided to continue to rent out. They handled the process to find the next tenant with friendly professionalism. I would have no hesitation to recommend Bridgfords

Sue · 11 August 2026

★★★★★ 5/5

Google

I recently had the pleasure of viewing a property through Bridgeford's Lettings and Estate Agent in Stafford, and I couldn't have asked for a better experience. From start to finish, the team were professional, welcoming, and genuinely invested in helping me find the right place. A particular mention must go to Sarah Hazeldine, who showed me around the property. Sarah was absolutely brilliant: knowledgeable, attentive, and so easy to talk to. She took the time to answer every question I had, never made me feel rushed, and was incredibly supportive throughout the entire process. You could tell she genuinely cares about the people she is helping, not just the transaction itself. That kind of personal touch makes such a difference, especially when making such an important decision. If you are looking for a letting or estate agent in Stafford who will treat you as a person rather than just a number, look no further than Bridgeford's. I would not hesitate to recommend them, and if you get the chance, ask for Sarah.

Endrice · 11 June 2026

★★★★★ 5/5

Google

I can’t recommend Sarah at Stafford Bridgfords highly enough. She helped us secure the perfect home at very short notice and truly went above and beyond throughout the entire process. Sarah really understood how important timing was for us and worked incredibly hard to keep everything moving smoothly and efficiently. Her communication was excellent, always keeping us informed and reassured at every step. Thanks to her dedication and professionalism, what could have been a stressful experience turned into a seamless one. We’re so grateful for all her help!

Natalie · 11 May 2026

★★★★★ 5/5

Google

If you're looking for a mortgage advisor look no further than Sarah Collins. From start to finish, Sarah was friendly, approachable, and incredibly helpful throughout the entire process. She was always available to answer any questions we had no matter how small, and she explained everything clearly, which really put us at ease. She really went above and beyond to secure the best mortgage deal for us and we genuinely felt like she had our best interests at heart every step of the way. We couldn’t be happier with the service we received and would highly recommend Sarah and the Bridgefords Stafford team to anyone looking for a reliable and supportive mortgage advisor. Thank you again!

Alex · 11 May 2026

★★★★★ 5/5

Google

I would like to take a moment to publicly express my sincere appreciation for the outstanding support and professionalism I received for Sarah Collins. Throughout the entire process, she demonstrated exceptional patience, knowledge, and genuine care. Despite the fact that my English is not very strong, she always took the time to explain everything clearly, calmly, and with great understanding, making sure I felt confident and fully informed at every stage. Her professional approach, combined with kindness and empathy, made what could have been a stressful experience feel smooth and manageable. She never rushed me, never made me feel uncomfortable, and always treated me with respect and warmth. I truly believe that her dedication, attention to detail, and client-focused attitude set her apart. I am deeply grateful for her support and would highly recommend her to anyone looking for a trustworthy, patient, and highly professional mortgage adviser. Thank you for your exceptional work and support, it has made a real difference to me.

Borislav · 11 April 2026

★★★★★ 5/5

Google

I have recently used Bridgfords when moving into our new home, and I have had to leave a review because their service was second to none. From the viewing, throughout the process (which was incredibly quick!) they have been absolutely fantastic! Simon and the team were brilliant and kept us informed throughout each stage! My family and I are very happy and would highly recommend Bridgfords to anybody! Best agents in Stafford Thanks so much!

Jenna · 11 May 2026

★★★★★ 5/5

Google

"I highly recommend Sarah Hazeldine and the Bridgfords team! Sarah has been incredibly professional, efficient, and supportive throughout our tenancy in Stoke. Even now, as we manage a permanent corporate move to Sydney, Australia, she has gone above and beyond to assist us with our rental referencing. Flawless communication and outstanding service. Thank you, Sarah!"

Oguntola · 11 July 2026

★★★★★ 5/5

Google

I recently had the pleasure of dealing with Bridgfords Estate Agents Stafford. Firstly, a huge thank you to Sarah (Mortgage Consultant) from my first appointment with her she put me at ease with her professional and friendly manner.She answered any questions I had and quickly I knew I had chosen the right person to deal with my mortgage. She was very efficient and nothing was any trouble. Thank you Sarah Also a thank you to Oliver,Chloe and Megan who helped with enquiries and booking viewings. My calls were always returned and the communication I could not fault. I wouldn't hesitate to use Bridgfords Stafford in the future Thank you all !!

Hayley · 24 December 2025

★★★★★ 5/5

Google

Sarah Collins is the best mortgage broker I have known to date. Her many years of expertise in this field are second to none. She has managed my mortgages over the years with sound advice finding the most competitive rates, to the point where she has instilled the confidence in me for her to make decisions on my behalf. I highly recommend Sarah's broker skills to everyone.

Anil · 11 April 2026

★★★★★ 5/5

Google

I am a landlord and employed Bridgfords in Stafford to let my new apartment block of 43 flats. Simon and the team did a very professional job and the properties were let within a short period of time. Right product, right location, correct price and an attentive team!

Vinesh · 11 August 2026

★★★★★ 1/5

Trustpilot

My experience with Bridgfords/Countrywide

My experience with Bridgfords/Countrywide has been extremely disappointing. After relocating to London for work, I repeatedly tried to resolve my tenancy responsibly. I made multiple attempts to find a replacement tenant myself, maintained regular communication with the branch, and kept the company informed of my financial situation throughout. Despite this, I felt there was very little practical support or flexibility offered. The "change of sharer" process was frustrating and entirely dependent on the landlord's approval, while I was left to find replacements on my own. Several prospective replacements fell through for reasons outside my control, leaving me paying for accommodation in both Newcastle and London at the same time. Although the staff acknowledged my circumstances, the responses I received were largely limited to repeating company policy rather than working towards a practical solution. As a tenant who genuinely tried to communicate and cooperate throughout, I was left feeling unsupported during a period of significant financial hardship. If you are considering renting through this branch, be aware that if your circumstances change unexpectedly, you may find there is very little flexibility or practical assistance available. I hope the company reviews how it supports tenants facing genuine hardship, because my experience has been stressful and extremely disappointing.

Diptarup · 31 July 2026

★★★★★ 5/5

Google

I want to say a really big thank you to the team at Bridgfords in Stafford. Their friendly and professional service is such a support with managing my house move. Their knowledgeable and friendly approach has put me at ease and made me feel comfortable every step of the way. I particularly want to thank Emily for her work achieving such a quick sale and Sarah for arranging my mortgage for my onwards purchase. Absolutely fantastic service and support from the whole team. Thank you.

Emily · 19 November 2025

★★★★★ 1/5

Trustpilot

AVOID AVOID AVOID

Paul Local Guide·52 reviews·18 photos just now New If I could give zero stars I would one of the worst letting agents I’ve ever come across the new manager Stacey is patronising, rude and obnoxious. As an experienced landlord of multiple properties who has decided to take a backseat and enjoy retirement, she did nothing to reassure me and was trying to educate someone with 32 years experience. Went completely against all my wishes with no compromise she not only tried to reduce the rent which her area manager had recommended within a week of advertising in a completely refurbished property at my expense but also tried to force me to put any old tenant in the property just to start earning her fee. Thankfully I’ve removed the property from them and will NEVER deal with them again. I’ve dealt with other brands under the countrywide banner and had all but praise for them, but this branch and in particular this manager is not a good representation of Bridgfords. I would say to anyone AVOID AVOID AVOID at all costs !

Paul · 23 July 2026

★★★★★ 1/5

Trustpilot

One of the worst estate company i have…

One of the worst estate management company i have come across . The manager and one mr Mamood were disgusting and very wicked human being. The Took my £2000.00 from my account without seeing the property . They kept my money from 24 October 2024 to March 2025. My bank and my friends intervened in to the matter before my money was return to me . They manager and senior managers do not care and are not bothered.

Aiah · 29 July 2026

★★★★★ 1/5

Trustpilot

Can't recommend Bridgefords as a future…

Can't recommend Bridgefords as a future buyer. Staff are lovely, honestly, but the whole process of buying a flat as a first time buyer has been horrendous. Party due to the in House conveyancing team they Bridgefords reccomended. I've lost my dream flat after 10 months because of Bridgefords and their inability to reccomend a competent solicitor. Hopefully you have better luck. Personally I would avoid.

Ross · 29 September 2026

★★★★★ 5/5

Google

Sophie was excellent throughout the entire process. She was extremely efficient, maintained great communication at every stage, and ensured everything progressed smoothly from start to finish. She was always quick to respond to any questions and made the whole experience straightforward and stress-free. I really appreciated her professionalism and support, and would highly recommend her to anyone going through the letting process.

Harry · 11 March 2026

★★★★★ 5/5

Google

Very happy with the help and support I received from Bridgefords. Sarah Hazeldine dealt with the property I now Let. Sarah was very friendly and helpful. Thank you.

Tania · 4 October 2026

★★★★★ 5/5

Google

I recently had the pleasure of dealing with Bridgfords Sales and Letting Agents in Stafford, and I can honestly say the experience was nothing short of exceptional. After registering my interest in a rental property in Uttoxeter, I was contacted within 15 minutes by Simon, who was incredibly polite, professional, and welcoming. He promptly arranged a viewing for the very next day and went above and beyond to ensure everything ran smoothly. At the viewing, Simon was not only knowledgeable and helpful, but genuinely kind and approachable. I immediately fell in love with the apartment, and thanks to Simon’s efficiency and support, the entire process, from viewing to paperwork, was seamless and stress-free. The level of service I received far exceeded my expectations. If I could give more than five stars, I certainly would. A heartfelt thank you to Simon and the entire Bridgfords team, you’ve been absolutely fantastic.

Michael · 6 August 2025

★★★★★ 5/5

Google

Sarah helped me through the rental process at Bridgfords Stafford and was brilliant from start to finish. Incredibly friendly and made everything feel easy and stress-free. Would highly recommend her to anyone looking to rent in the area. Thanks Sarah!

Alfie · 11 July 2026

★★★★★ 5/5

Google

Cannot recommend Sarah Collins enough! Through a very stressful process she helped not only sort our mortgage but our help to buy repayment loan and life insurance. She supported us throughout, is exceptionally knowledgable, kept us fully updated and got things done timely. The absolute best and will continue to use!!

C · 11 April 2026

★★★★★ 4/5

Trustpilot

Brand New Listing on a New-built House

Excellent communication throughout, clear, responsive, and very approachable. The team kept me well informed, including regular updates for tenants. What really stood out was their professionalism and proactive approach. Any issues with the brand‑new house were escalated to the developer under the warranty without me even having to ask, which gave me real peace of mind. Special thanks to Sophie for efficiently organising the white goods, and Helen for proactively raising and managing warranty matters. A genuinely positive and supportive experience. The reason I gave 4 stars is that it has only just started, we will see once all is up and running, and tenancies are completed.

Sarah · 23 April 2026