Trusted Agent profile · Stafford

Ashberry Homes West Midlands Stafford reviews

4.5

★★★★★ Excellent

629 reviews across 2 platforms

Lichfield Road, Stafford, ST17 4FD

Part of Ashberry Homes West Midlands, see every office.

Ashberry Homes West Midlands's office in Stafford, at Lichfield Road, is rated 4.5 out of 5 across 629 reviews on two platforms, including 3 Google reviews rated 5.0.

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5.0 / 5

3

Reviews on Google

This office

Trustpilot logo

626

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Stafford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Probably one of the better builders

Probably one of the better builders, not perfect but they try hard.We are quite happy with our new home.

Kevin · 26 February 2022

Agent replied · 12 June 2024

Hello Kevin, thank you for taking the time to leave this review! We're so pleased to hear you are happy with the quality of your new home and wish you all the best in your new Ashberry Home! Thanks, Team Ashberry

5/5

Trustpilot

House Purchase

Excellent service from initial enquiry to reservation of plot.Expectations exceeded.Would like to take this opportunity to thank all staff for the exceptional service given

David · 31 March 2021

Agent replied · 12 June 2024

Hello David and thank you for your review, and for sharing your great feedback on the service that you've received from our team! Please do come back and leave us another review when you're settled in to your new home so we can hear even more about your experience.Thank you again for your review, and for choosing us for your new home!Team Ashberry

5/5

Trustpilot

Very friendly

Very friendly, efficient and knowledgable sales staff made it a stress free experience. Site manager and assistant manager are also very obliging and friendly.

George · 25 March 2021

Agent replied · 12 June 2024

Hello George and thank you for your review, and for sharing your great feedback on the service that you've received from your entire team at your development!We'd love for you to come back leave us another review when you're settled in to your new home so we can hear more about your experience.Thank you again for your review, and for choosing Ashberry for your new home!Team Ashberry

5/5

Trustpilot

Claire at the sales office

Claire at the sales office has been extremely helpful, thorough and great with her communications. Also very flexible in these difficult times.

Mrs · 14 July 2021

Agent replied · 12 June 2024

Hello Mrs Cariss, and thank you so much for your great review, and congratulations on your new Ashberry home!We're so pleased you had a positive experience and are looking forward to sharing your kind comments with your divisional team.We wish you the best for the rest of your journey into your new home. Please do come back and let us know more about your experience when you're settled in!Many thanks, Team Ashberry

5/5

Trustpilot

Not exchanged yet but.......

The process (so far) has been brilliant, especially Adam.

LeeGarts · 3 November 2020

1/5

Trustpilot

Poor

We did not buy a house from you. I do not know why you have emailed me! This is poor!

Rachel · 11 November 2021

Agent replied · 12 June 2024

Hello Rachel and thank you for taking the time to leave this review.We're sorry to hear this and will inform the Sales team of Burdon Rise you have wrongfully received this email. Thanks, Team Ashberry

5/5

Trustpilot

I'm happy that I get excellent service…

I'm happy that I get excellent service from Louise! Thanks!!

Pui · 24 January 2023

Agent replied · 12 June 2024

Hello and thank you for your kind review regarding the service you received from your Sales Advisor, Louise. We wish you all the best in your new Ashberry home. Thanks again, Team Ashberry

5/5

Trustpilot

Very helpful and friendly from start to…

Very helpful and friendly from start to finish, from sales staff to the builders showing me round the house and the development.

Andrew · 7 May 2021

Agent replied · 12 June 2024

Hello Andrew and thank you for your review, and for sharing your great feedback on your experience of buying your new Ashberry home!We're really pleased to hear that our team have been helpful and friendly - thank you for taking the time to let us know.We wish you the best for the rest of your journey into your new Ashberry home! Team Ashberry

5/5

Trustpilot

Great introduction by Maria and James…

Great introduction by Maria and James to the Oaklands development in Tamworth . We enjoyed so much we bought a house .

Danny · 7 April 2021

Agent replied · 12 June 2024

Hello Danny and thank you for your review, and congratulations on reserving your new Ashberry home!It's wonderful to hear that you were so impressed with the service that you received from our team that you decided to reserve your new home. We love this type of feedback and are grateful you've taken the time to share it with us!We'll look forward to hearing more from you when you're settled in to your new Ashberry home. Thank you again for your review.Team Ashberry

5/5

Trustpilot

Chalk Field Development

Went to the Chalk Field development and the service was amazing. Heather took as around the development and spent quality time with us. We went on to reserve a property and I must say Ashberry homes are amazing quality and certainly worth the price. Can wait to exchange and call the chalk field development home.

Mabel · 8 December 2020

1/5

Trustpilot

I had already shared my review and…

I had already shared my review and reasons for 1 star.

Abhishek · 21 October 2022

Agent replied · 12 June 2024

Hello and thank you for your review. We're sorry to hear see you are disappointed with your new Ashberry home. Should you wish to provide more information in this review, we will then pass your concerns along to your divisional team for investigation. Thanks, Team Ashberry

5/5

Trustpilot

Lesley the sales adviser has been…

Lesley the sales adviser has been absolutely brilliant. Answered all our questions and didn’t make us feel rushed at all. We were worried about being pressured to make a decision and she was kind, informative and understanding of our needs and we were so excited to make our reservation once we had worked everything out!

Amy · 3 November 2020

5/5

Trustpilot

Great service

Great service, clear thorough advice and information, delivered in a very relaxed style.

DJS · 12 July 2022

Agent replied · 12 June 2024

Hi Debbie, thank you for the great review. We wish you all the best with your new Bellway home! Thanks again, Team Bellway

5/5

Trustpilot

Good service and nice home

I am very happy to have our new home with Ashberry homes,thanks to my adviser Eddie,he is very helpful and professional.

Betty · 4 March 2021

Agent replied · 12 June 2024

Hello Xueqin and thank you for your review. We're really pleased to hear that you're happy with your choice of a new Ashberry home and that your Sales Advisor has provided you with a great experience!Thank you for taking the time to leave your review and for sharing your great feedback with us. Team Ashberry

5/5

Trustpilot

Amazing experience Chrissie at Newark…

Amazing experience Chrissie at Newark is a gem!

Molly-mae · 7 April 2020

5/5

Trustpilot

So far so good

So far so good. We only just at the beginning of the whole thing so can’t really comment yet.

Cheryl · 6 July 2021

Agent replied · 12 June 2024

Hello Cheryl and thank you so much for your review, and for sharing your feedback on the service you've received from us so far!We wish you the best of luck on the rest of your journey with us and hope to hear more from you when you're settled in to your new Ashberry home!Many thanks again, Team Ashberry

3/5

Trustpilot

I think six weeks period to do the…

I think six weeks period to do the exchange its too short, especially for someone who has sold a property and waiting for the exchange. It’s okay for a first time buyer but for someone who is on a chain I think we need more time.

Robert · 5 April 2022

5/5

Trustpilot

Excellent!

They answered any questions promptly and made the process smooth and as easy as possible

Brad · 25 January 2022

Agent replied · 12 June 2024

Hello Brad, thank you so much for your review and congratulations on your new Ashberry home! We're delighted to hear that you've experienced excellent service from us along your journey. This is the type of feedback we strive to ensure we receive and we're looking forward to sharing your kind comments with your divisional team. Thank you again for your review! Team Ashberry

5/5

Trustpilot

Good attended

We were very well attended by Mrs. Becky Wilcox, who explained and answered all our questions promptly.

Luciana · 22 September 2021

Agent replied · 12 June 2024

Hello Luciana, thank you so much for your review and congratulations on reserving your new Ashberry home!We're delighted to hear that you've found the team very helpful at Beaumont Park and we're looking forward to sharing your kind comments with your divisional team.Thank you again for your review! Team Ashberry

5/5

Trustpilot

We are loving our new home at Amber…

We are loving our new home at Amber Rise. Ben, Ashley and James have been on hand to ensure all went well with our move and while we were settling in. We would like to thank them all. What a great team!Trevor and Frances Nash

Frances · 13 March 2022

5/5

Trustpilot

The agent (Leslie) has been absolutely…

The agent (Leslie) has been absolutely amazing, helpful and honest. She’s been able to put any worries to rest.

Adam · 2 February 2021

Agent replied · 12 June 2024

Hello Adam and thank you for your fantastic feedback on your experience with our development Sales Advisor! This is exactly the type of feedback we hope to receive and we're grateful that you took the time to share this with us.We hope we can look forward to receiving another great review from you when you're settled in to your new Ashberry home! Thank you again for your review.Team Ashberry

5/5

Trustpilot

Very friendly sales staff

Very friendly sales staff. Gave us all the information we needed. Thank you.

Amanda · 27 January 2022

Agent replied · 12 June 2024

Hello Amanda, thank you so much for your review and congratulations on your new Ashberry home! We're delighted to hear that you've experienced excellent service from us along your journey. This is the type of feedback we strive to ensure we receive and we're looking forward to sharing your kind comments with your divisional team. Thank you again for your review! Team Ashberry

5/5

Trustpilot

The staff were friendly

The staff were friendly, helpful and explained everything well. I had zero issues

Kevin · 19 January 2022

Agent replied · 12 June 2024

Hello Kevin and thank you so much for your great review, and congratulations on your new Ashberry home.We're so pleased to hear you received great service from the team at Kensington Vale.We wish you all the best in your new Ashberry home! Team Ashberry

5/5

Trustpilot

Great service from Maria

Great service from Maria. Can’t wait to move into our new home

Karen · 1 March 2022

Agent replied · 12 June 2024

Hello Karen and thank you for taking the time to leave this review regarding the fantastic service you received from your Sales Advisor, Maria! We wish you all the best in your new Ashberry home! Team Ashberry

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