Trusted Agent profile · Stafford Road
★★★★★
287 reviews across 1 platform
Three Tuns Parade, Stafford Road, WV10 6BA
Skitts Estate Agents's office in Stafford Road, at Three Tuns Parade, is rated 4.8 out of 5 across 287 reviews on 1 platform, including 287 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Skitts Estate Agents won in 2026.
The Trusted Agent 2026 results for Skitts Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Stafford Road office, from every platform, shown as written. First names only.
5/5
GoogleThank you Jayne for all your help and practical support during a very challenging time. Your experience, knowledge and kindness have been much appreciated.
Thank you for taking time to leave a review and your kind comments will be passed on to Jayne and the team. - ''Skitts Estate Agents''
5/5
GoogleI sold my property with Skitts Wolverhampton in December 2025 and couldn’t have asked for more from the team. Every step of the process was efficient, friendly and professional, from getting the house on the market within hours of valuing …
Thank you for leaving a wonderful review and your kind words will be passed on to Jayne and the team at our Wolverhampton office. - ''Skitts Estate Agents''
5/5
GoogleGreat service from Lois and the team, we wouldn't have got our house if it wasn't for the flexibility of the team- huge thank you for your pompt work and supporting our recent purchase.
Thank you for taking time to leave a lovely review which will be passed on to the team at our Wolverhampton office! - 'Skitts Estate Agents'
5/5
GoogleSince 2019 I decided to sell my house and purchase a Park Home. That is when I had the great pleasure of linking up with Jayne at Skitts. She is such a very helpful caring person. She is always happy and nothing is too much trouble for her. I feel she is a great asset and ambassador for your company. Taking you forward to a great future. I cannot thank her enough for all that she has done for me. I would highly recommend Jayne, Sarah and Ben. From: Mrs E J Leo 18th February, 2020
Thank you for your lovely review and your comments will be passed on to Jayne, Sarah and Ben who will appreciate your kind words. Please do not hesitate to contact us if we can help you in the future. - Skitts Estate Agents
5/5
GoogleWe are pleased with every aspect that we thru at them they was professional in every way they got job done curtious polite and also fun to talk to with this very stressful move I will definitely use them again,,,
Thank you for taking time to leave a lovely review and we hope to do business again sometime in the future! - ''Skitts Estate Agents''
5/5
GoogleSelling my late parent's property from two hours away, at an incredibly stressful time, could have been a nightmare, especially with the market theoretically dead over the winter. But Jordan gave me excellent advice re value and …
Thank you for leaving a positive review of our business. Your kind words will be passed onto Jordan and the team! - ''Skitts Estate Agents''
1/5
GoogleMisinformation from start to finish with my house sale. I was given a price of £1400 + VAT for conveyancing - no paperwork was left detailing this price. When another member of staff came to measure up and go through the contract with me I was informed it was £1800 + VAT for conveyancing. When I queried this I was told it had never been £1400. I had a cash buyer and a tight timescale, that Skirts assured me was workable. I had to chase constantly to make sure information was received. The sale was due to complete on 13th December. At 3pm on 12th December I was told that all of the buyers money had been received by his solicitor and we were just waiting for his solicitor to confirm this. I called back at 5pm to ensure the completion would go ahead next day. A quick call was made by Skitts to the buyer, who then advised that he had only paid a 10% deposit and it could take up to 3 days for the rest of the money to transfer. I was then assured by Skitts that completion could still go ahead as the 3 days to transfer was 'worse case scenario'. There was no apology for th gross misinformation. They then emailed my solicitor detailing another property - causing total confusion. Completion didn't happen until 11th January - a month later. This spoilt all my plans and meant I had another months council tax, heating bills etc to pay on the empty property. I spoke to Nick Rorison, a partner at Skirts who listened to my experience and promised to look into it. When he called me back later in the day he hadn't even bothered to speak to the branch manager who had been involved in my house sale. The person who mislead me, saying all the money had transferred, when it hadn't denied saying so. She also said another member of staff wouldnt have quotef £1400 for conveyancing. How did she know as she wasnt there? He said therefore there was nothing he could do. Thank-you for making me feel like a liar. Message to N Rorison - start recording all office calls, as most companies do, to back up customers (or staff) who have been misinformed/mistreated and thus improve your customer service.
I am a partner in Skitts Estate Agents and spoke to Mrs Wright regarding her dissatisfaction. She referred to our commission arguing that she had been quoted a lower figure. I explained that we would never quote a figure that low and it can subsequently be seen that she seems to have confused our commission fee with the conveyancing fee. I explained that we did have a signed contract at what we believe was the correct fee and subsequently we have been paid that figure on the sale which completed in January. Her second complaint was regarding information she received from a very experienced member of my staff. Once again I concluded that in fact Mrs Wright had mistaken what had been said. It is not in the interests of my staff to tell anybody a lie. In the greater scheme of things the transaction was not very much more complicated than most. Mrs Wrights frustration was born out of a desire to see the sale complete before Christmas. As I explained, these matters are beyond our control and we can only work as fast as the solicitors. I therefore didn't find that we had any case to answer as in fact we attracted a very good buyer quickly and the matter completed within three months, bearing in mind the festive season shutdown.
5/5
GoogleWe could not be happier with Skitts estate agents, the customer service was second to none, Jayne and Lois were an absolute pleasure to deal with and most importantly they were always available to give us updates. We agreed on a cash sale with a quick completion and this is exactly what was delivered. We would definitely use Skitts again and recommend them to friends and family.
Many thanks for taking the time to leave a review and your comments will be passed on to Jane and the team! - 'Skitts Estate Agents'
5/5
GoogleExcellent service from staff @ Skitts Wolverhampton. Jayne went the extra mile to ensure process went smoothly despite many hurdles.
Thank you for your lovely review! We’re pleased to hear you had an excellent experience with our Wolverhampton team. Jayne will be happy to know her efforts made a difference. We really appreciate your feedback and wish you all the best moving forward! - ''Skitts Estate Agents''
5/5
GoogleI can't praise the staff at Skitts , Wolverhampton enough for the help with my mom's house sale and the purchase of her residential park home. The process was smooth and we eventually got over the line on 21/11/25. Would highly recommend my …
Thank you for taking time to leave a lovely review of Jordan, Jayne and the team at our Wolverhampton office! - ''Skitts Estate Agents''
5/5
GoogleBoth Lois and Jayne were absolutely fantastic when dealing with the sale of my grandmother’s property, nothing was to much trouble for them and they went the extra mile, communication was fantastic throughout and customer service was excellent.I would recommend this estate agents to anyone.
We are pleased to hear that you had a great experience with our estate agency and your kind comments make our job truly rewarding. If you have any friends or family looking for a home, please feel free to recommend us!, “Skitts Estate Agents”
5/5
GoogleCouldn’t have asked for a better team to assist with the purchase of our property. From viewing the premise to recommendations of solicitors. From start to finish Jane and Lois went above and beyond to ensure things ran smoothly and their communication was excellent! Friendly, professional and very knowledgeable. Would highly recommend Skitts of Wolverhampton
Thank you for taking the time to leave such a comprehensive review. Jane and the team will be delighted to see your comments! - 'Skitts Estate Agents'
5/5
GoogleAfter months and months of searching for our first home, Jayne at Skitts Wolverhampton has been amazing in helping us to have an offer accepted on our dream home. She is always so friendly and polite. She kept us updated throughout the entire process which was really reassuring! We feel confident that Skitts will continue to support us through the sale. Thank you so much!PositiveResponsiveness, Professionalism
Many thanks for your kind review. Your comments will be passed onto our valued team member Jane. Thank you for doing business with Skitts Estate Agents.
5/5
GoogleFrom the very start of this daunting journey / Experience, & for those of us who nothing of the in's and out's of selling a property Skitts (Wolverhampton) have done my Sister and I proud. Thank you x
Thank you Dean for your positive feedback, the team at our Wolverhampton office will be delighted to see your comments! - ''Skitts Estate Agents''
5/5
GoogleThank you to Lois and the team at Skitts Wolverhampton branch, for getting us through the purchase of our property! You really looked out for us and supported us through the process. All the best. Mr and Mrs Raffi
Your satisfaction means a lot to us and we’re delighted to have played a role in your house selling journey. Thank you for taking the time to share your positive feedback! - “Skitts Estate Agents”
5/5
GoogleBrilliant job done by all at skitts .. lost my dad and the team at skiits have done a a fantastic hassel free job of selling his property..from start to finish ..thanks Jane and team
Thank you for your kind words during what must be a challenging time for you. We're deeply sorry for your loss and grateful that you entrusted us with the sale of your father's property. It means a lot to hear that Jane and our team at Skitts were able to provide you with a hassle-free experience during this difficult process. Warm Regards, ‘Skitts Estate Agents’
5/5
GooglePurchased a flat through this estate agents and can honestly say that Jayne is a credit to the Wolverhampton branch I can not thank her enough for all the help and support she gave me. The whole team are amazing very professional and give a good customer service. Would highly recommend this branch 👍 …
Thank you for taking time to leave a review and Jane and the team will be delighted to receive such high praise. Thank you for your business! - 'Skitts Estate Agents'
5/5
GoogleWhen viewing a property, I was very impressed by the knowledge of the area and of the property that the lady showing us round was able to demonstrate. Sarah was very friendly and helpful and able to answer all of my questions. Although that particular property was not the right one for me, I will be happy to look at other properties that Skitts Estate agents have to offer.
Many thanks for your kind review and your comments will be passed onto the Wolverhampton office and our valued team member Sarah! - Skitts Estate Agents
5/5
GoogleI had a wonderful experience selling my property through Skitts. Excellent communication. Regular updates on sale progression. Would definitely recommend using them.
Thank you for sharing your recent selling experience with the team at our Wolverhampton office. Thank you also for your kind recommendation! - ''Skitts Estate Agents''
5/5
GoogleI have used skitts twice in 18 months and cant fault three tunns office. Would definatly use again. They keep on top of things and get things moving . Top people .
Many thanks for leaving a positive review of the team at our Wolverhampton office! - ''Skitts Estate Agents''
5/5
GoogleAbsolutely 1sr class service provided by Skitts Wolverhampton and we aren't even there clients! Jane has been my absolute life saver, giving me updates regularly, fighting my corner daily when she really didn't have to! I will be indebted always. What an absolutely fantastic team cannot recommend enough.
Thank you for leaving a review, we are pleased to see your comments and your kind words will be passed on to Jayne and the team! - 'Skitts Estate Agents'
5/5
GoogleI had an excellent experience with SKITTS. I highly recommend them. they were very helpful and friendly Thanks a lot SKITTS
Thank you for leaving a positive review of the team at our Wolverhampton office! - ''Skitts Estate Agents''
5/5
GoogleI was looked after by Gabi and Jayne they was a massive help in all parts of the buying process
Many thanks for leaving a positive review of Jayne and Gabi at our Wolverhampton office! - ''Skitts Estate Agents''
5/5
GoogleJayne and Louis were lovely and helped us from start to finish. They helped with every enquiry. Thanks both.
Many thanks for leaving a positive review and your kind comments will be passed on to Jayne and Lois at the Wolverhampton office! - 'Skitts Estate Agents'
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Skitts Estate Agents, Stafford Road won Trusted Agent; Skitts Estate Agents, Willenhall won Trusted Agent.
