5/5
GoogleVery good to deal with, extremely helpful with any situation.
Agent replied · 30 September 2023
Dear Cecilia, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
Trusted Agent profile · St Margarets, Surrey
Dexters St Margarets reviews
★★★★★
893 reviews across 1 platform
1 Chertsey Road, St Margarets, Surrey, TW1 1LR
Part of Dexters, see every office.
Dexters's office in St Margarets, Surrey, at 1 Chertsey Road, is rated 4.9 out of 5 across 893 reviews on 1 platform, including 893 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
Awards
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the St Margarets office, from every platform, shown as written. First names only.
Google5/5
Google5 star service, always a pleasure dealing with Dexters
Agent replied · 30 September 2023
Dear Liana, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThoroughly good all the way through the process. Keeping me informed through all the usual twists etc
Agent replied
Dear Steven, Thank you for taking the time to leave a lovely 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI have 9 properties you let for me. I've been with you for nearly 20 years and am very happy to say what an efficient team Natalie has. Tim Lewis
Agent replied
Dear Mr Lewis, Thank you for your review regarding your experience with Dexters over the past 20 years. We really appreciate your custom and I am pleased to read that we continue to deliver a five star service to you. I am confident that Natalie can continue this for many more years to come. I would like to wish you the best for the future. Kind regards, Anna Devey Customer Relations Administrator.
1/5
GoogleWe had bad experience renting through Dexters
Agent replied · 30 September 2023
Dear Michael, I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAlex Zw was professional in all my dealings with her, she did listen to my requests and she was a very good communicator.
Agent replied
Dear Patricia, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleWe have found Dexters to be easy to work with and very professional.
Agent replied
Dear Alison, Thank you for taking the time to leave a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleStevie, Alice and Janine have been a pleasure to deal
Agent replied
Dear Alison, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe have been tenants with Dexters for many years and they never disappointed us! Recently we have been dealing with Ginny who was really nice and friendly
Agent replied
Dear Leanna, Thank you very much for your great review regarding our St Margarets Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleDexters have always been reliable and efficient. Our main point of contact is Ginevra, who is helpful, prompt and polite in dealing with our enquiries. Highly recommended!
Agent replied
Dear S Knight, Having read your review, we would like thank you for your feedback about our St Margarets Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleI found Dexters Lettings provided a very effecient and professional service and I would be happy to use them again in the future.
Agent replied
Dear Ben, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
4/5
GoogleQuick to arrange viewings, professional at all times, and did not try to oversell. Made a long day bearable.PositiveResponsiveness, Professionalism
Agent replied · 19 June 2024
Dear Evan, Thank you for taking the time to leave such a great review, your comments are really appreciated. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleIt was great working with Samantha, she helped secure the property for me and was a pleasure to deal with!
Agent replied
Dear Sam, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleI've had nothing but positive dealings with Ginevra Zabeo. I have found her to be very helpful in all aspects and found her to be very professional.
Agent replied
Dear Raman, Thank you very much for your great review regarding our St Margarets Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
4/5
GoogleVery helpful property manager Ginevra Zabeo.. very efficient at replying and sorting out any issues we bring up which helps when we all have busy schedules!
Agent replied
Dear Carnie, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our St Margarets Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleExcellent service 😊 …
Agent replied · 30 September 2023
Dear Dilna, Thank you for your lovely 5 star review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleSamantha at Dexter’s St Margaret’s was a great help, we had nowhere to live and she sorted us a short term rental ASAP! Great team.
Agent replied
Dear Lisa, I am writing to say thank you for your kind comments about the service you received from our St Margarets Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleHighly professional and wonderfully efficient agents. Definitely recommend!
Agent replied
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
4/5
GoogleVery happy with the service. Natalie and Ginevra are particularly proactive and resolution focussed providing a safe pair of hands in relation to our property.
Agent replied
Dear Vivienne, thank you very much for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleSimple, Easy and pressure free. I could not recommend the team at Dexters St. Margaret's enough, everyone was always quick to help and very informative.
Agent replied
Dear Alex, We are really pleased to read your positive review regarding the service from our St Margarets Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleGood service, very professional and found the tenant we needed!
Agent replied
Dear Topher, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleA personable, knowledgeable and efficient service from Savanna and her colleagues at Dexters St Margarets - consistently professional, nothing has been too much trouble.
Agent replied
Dear Colin, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleGreat support along the process. Very efficient.
Agent replied
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleHi We have been supported professionally and promptly throughout the process by Danielle. Would definetly recommend them to others.
Agent replied
Dear Charlotte, We greatly appreciate you putting aside the time to submit a review about our St Margarets Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Evie Fisher Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Dexters St Margarets
Has Dexters won any awards?
Yes. In The Trusted Agent 2026 awards: Dexters, St Margarets won Platinum; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.
