Trusted Agent profile Β· St Margarets Β· Surrey

Dexters St Margarets reviews

β˜…β˜…β˜…β˜…β˜… Excellent

898 reviews across 1 platform

1 Chertsey Road, St Margarets, Surrey, TW1 1LR

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Dexters's office in St Margarets, Surrey, at 1 Chertsey Road, is rated 4.9 out of 5 across 898 reviews on 1 platform, including 898 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

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4.9 / 5

898

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the St Margarets office, from every platform, shown as written. First names only.

4/5

Google

very good service !! Especially Ginevra dealt with all our queries quite promptly and professionally. Very pleased indeed !!

Fanny Β· 29 July 2019

Agent replied

Dear Fanny, I am writing to say thank you for your kind comments about the service you received from our St Margarets Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

The team in Dexters St Margarets is exceptional and our property manager Ginny always respond to any queries promptly!

Jessica Β· 29 July 2019

Agent replied

Dear Jessica, I am writing to say thank you for your kind comments about the service you received from our St Margarets Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Great Service. Professional. Natalie, Ginevra and team have been successfully Letting and Managing our properties for many years now.

Andreas Β· 29 July 2019

Agent replied

Dear Andreas, Natalie will be thrilled to read your comments. We really appreciate you giving this feedback and awarding the team 5 stars. We look forward to continuing our great relationship with you. Many thanks again. Kind regards, Sam Farnan, Customer Relations Team.

5/5

Google

My Experience with Dexters has been really good, Our property manager Ginevra Zabeo has been really responsive and helpful.

Shekhar Β· 29 July 2019

Agent replied

Dear Shekhar, I am writing to say thank you for your kind comments about the service you received from our St Margarets Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I would recommend Dexters because of Alice and her team are just brilliant.

Tom Β· 13 May 2021

Agent replied

Dear Tom, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I found Dexters to be very friendly, efficient and professional. Alice put me at ease straight away and all the staff have been very helpful whenever I have had any questions. They have kept me informed regarding the sale of my house and acted in my best interests. I would definitely recommend.PositiveResponsiveness, Quality, Professionalism

Louise Β· 20 June 2022

Agent replied Β· 19 June 2024

Dear Louise, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Louis and Dexters were a pleasure to work with. Having met numerous agents over the few months it was a pleasure to work with someone who isn’t pushy, but is well informed, quick to respond, and personable. Louis walked us through the sales process and helped navigate any discussion with the seller. Great service, good after sales follow up, and a great experience. Highly recommend.

Tom Β· 15 March 2020

Agent replied

Dear Tom, Thank you for your review regarding your experience with our St Margarets Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Having found a property that we loved last year, Covid-19 and birth of our son stopped us from progressing. After enquiring with Dexters a full year later about the property, they contacted the owners and brokered an off market offer acceptance. Alice, one of the directors has been excellent so far and I can’t praise her enough. Thank you!PositiveResponsiveness, Quality

P Β· 20 June 2021

Agent replied Β· 19 June 2024

Dear P P, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Evie Fisher Customer Relations Team

5/5

Google

We are very happy with services and the way they communicate with customers. We bought a house and our agent was Danielle, she is highly professional and very responsive, she managed whole process very well. I would back to her in case I decide to buy another property in their area in the future. Highly recommended πŸ‘πŸΌPositiveResponsiveness, Quality, Professionalism, Value

AYŞEGÜL · 20 June 2021

Agent replied Β· 19 June 2024

Dear Aysegul. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Good luck with your move. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Dexters came in and saved the day, after numerous sales had fallen through. All it took was about 2 days, 1 viewing and then sold. Great support and updates all through the selling process. Would highly reccomend - wish I’d gone with them in the first place.

Eve Β· 13 February 2023

Agent replied

Dear Eve, Thank you for your kind comments regarding the St Margarets team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Went to see Renu Chaini Mortgage advisor at Dexters. She is absolutely brilliant. Went through options of mortgages available. Spent time, explained pros and cons of products. Would highly recommend her as a mortgage advisor. She is not at all pushy and offers a very competitive rate. I am a first time buyer and she spent a lot of time taking me through the process too.

A Β· 29 July 2019

Agent replied

Dear A K, Thank you for your review regarding your experience with our St Margarets Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Ginevra has been dealing with us for a while now and has always given an excellent and responsive service.

Ross Β· 16 January 2019

Agent replied

Dear Ross, We appreciate you taking the time to submit your review regarding the service you received from our St Margarets Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Dexters have been amazing at helping to prepare the flat for rental and finding a tenant. Lauren in particular but also her colleague Natalie have been great to work with: quick to respond to my enquiries, really professional and have made me feel 100% confident in their management of the property! Thank you

Gems Β· 18 June 2022

Agent replied

Dear Gems, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Lauren & Kiah have been incredibly helpful and efficient in finding a a tenant for my flat and managing the process through to them moving in. They have made my life very easy and I wouldn't hesitate in recommending them.

Sam Β· 31 August 2023

Agent replied

Dear Sam, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had a great experience with the Dexters St Margarets team. They helped sell our flat at a difficult time and the communication with Savanna, David and everyone else at Dexters was always excellent. Our bad experience so far with the other local agents we are dealing with on our onward purchase has really highlighted what a good job the Dexters team did. Thanks guys.

Tim Β· 19 November 2019

Agent replied

Dear Tim, Thank you very much for your great review regarding our St Margarets Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

After pulling our property from the market with another estate agent because of not receiving an offer, Dexters provided the complete professional service. Every member of their team I interacted with went above and beyond the call of duty to help complete the sale. I wouldn't hesitate to recommend Dexters to help sell your property.PositiveResponsiveness, Quality, Professionalism, Value

Leon Β· 20 June 2021

Agent replied Β· 19 June 2024

Dear Leon, I was delighted to read the comments in relation to our St Margarets office and will ensure that these are passed on to the team. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Louis and Dexters were a pleasure to work with. Having met numerous agents over the few months it was a pleasure to work with someone who isn’t pushy, but is well informed, quick to respond, and personable. Louis walked us through the sales process and helped navigate any discussion with the seller. Great service, good after sales follow up, and a great experience. Highly recommend.

Tom Β· 4 October 2019

Agent replied

Dear Tom, Thank you for your review regarding your experience with our St Margarets Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Nancy Miller and her team were professional and helpful throughout the whole sales process.

T Β· 3 October 2020

Agent replied

Dear T Barlow, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

I can highly recommend Dexters in St Margarets. I rarely leave reviews but in this instance I felt compelled. Alice in particular works very hard to meet all expectations and achieve the best outcomes. Her knowledge of the local market is outstanding and she is an absolute pleasure to deal with! Thank you!

Sarah Β· 19 May 2022

Agent replied

Dear Sarah, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Alice, Sam and Alex thank you so much for helping us find our next family home! Like you said, it was just meant to be and this next move feels so right for us. You knew instantly exactly what we needed and it’s all happened so quickly! Here’s to the next chapter :)

Lucy Β· 19 May 2022

Agent replied

Dear Lucy, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Google

Dexters were terrible. I bought and sold many houses through many different agents over the years and dexters are worse than the lot of them. Rude, abrupt service. Even mocking me their client in the background when I call the office. So unprofessional. I could name names but I might save that to spare public blushes and just report to head office instead. Disappointing experience.

Rhydian Β· 29 July 2019

Agent replied

Dear Rhydian, I understand our local Board Director has been in contact with you directly to discuss your concerns and I understand these have now been resolved and we would love the opportunity to work with you again in the future. We appreciate you taking the time to submit your feedback. All the very best. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Our property manager Ginevra is reliable and helped us with our renewal process. I would recommend Dexters

Suzana Β· 29 July 2019

Agent replied

Dear Suzana, I am writing to say thank you for your kind comments about the service you received from our St Margarets Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Hannah Walker has been absolutely amazing!

Tom Β· 15 March 2022

Agent replied

Dear Tom, thank you for your 5* review. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

It was great working with Dexter St Margaret’s, especially with Megan, who was attentive to our needs and expectations, helped to shortlist the potential properties and arranged a very professional viewing. Highly recommended

Dmytro Β· 21 January 2024

Agent replied Β· 19 June 2024

Dear Dmytro, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Megan. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

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Questions about Dexters St Margarets

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, St Margarets won Platinum; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.

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