Trusted Agent profile · St. Margarets

Antony Roberts Estate Agents St. Margarets reviews

4.9

★★★★★ Excellent

400 reviews across 2 platforms

44 Crown Road, St. Margarets, TW1 3EH

Antony Roberts Estate Agents's office in St. Margarets, at 44 Crown Road, is rated 4.9 out of 5 across 400 reviews on two platforms, including 42 Google reviews rated 4.7.

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4.7 / 5

42

Reviews on Google

This office

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358

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the St. Margarets office, from every platform, shown as written. First names only.

5/5

Trustpilot

Jill is always willing to help

Jill is always willing to help, and importantly always with a smile, very positive, and always has time to talk and offer advice.A pleasure to deal with

Delivery · 19 September 2017

Agent replied · 16 June 2024

Thank you for your lovely review

5/5

Trustpilot

great rental experience with Antony Robert

I rent out my apartment smoothly with the help of Antony Robert, and Harriet is brilliant, she is professional and efficient.

Zefeng · 28 March 2024

5/5

Trustpilot

Excellent

Excellent, efficient and speedy service ensuring that all requirements were covered down to the last detail. Very friendly and easy to deal with. Highly recommended.

SBR · 7 November 2025

5/5

Trustpilot

Quick sale managed very well

Quick sale managed very well. James is knowledgeable, contactable and helpful. Thank you!

Liz · 14 August 2024

5/5

Trustpilot

Great team, friendly and helpful

Great team, very responsive, help me a lot with managing my property as I live overseas. Harriet is great!

Cameron · 24 April 2024

5/5

Google

Paul and his team have been helping me for many years to secure tenants in my rental properties in St Margarets. They are always helpful and professional, I have no hesitation in recommending them.

Louise · 16 April 2023

5/5

Trustpilot

Excellent service

Would highly recommend; they were very helpful with organising my tenancy, and their communication has been excellent. Many thanks to Stephanie, Amy and the team.

Helen · 20 December 2017

Agent replied · 16 June 2024

Thank you Helen!

5/5

Trustpilot

Antony Roberts Estate Agents lettings…Top agents for landlords!!

Antony Roberts Estate Agents lettings team could not be more helpful and professional. I recommend them highly to any landlord looking to rent out a property. They just look after everything making it all very easy. That is why I never go with any other agent even though I am chased persistently by other agents!

AndieS · 29 March 2019

5/5

Trustpilot

Estate Agent Letting

I found the Letting team of Antony Roberts in St Margarets very efficient. I was concerned that they could not find me tenants within such a short time. It took them about a week to locate the suitable tenants. At the end, the previous tenants left as the new tenants moved in. Their other team was also very well organised to arrange pre and post checks of my flat on the day,

Peter · 7 February 2018

Agent replied · 16 June 2024

Thank you for your kind words Mr Ho

5/5

Trustpilot

Recently bought through Antony Roberts…

Recently bought through Antony Roberts in Kew. Very good advice from Jonathan and team. Straight forward and when dealing with issues as they arose. Polite and good humoured throughout. Very grateful for their hard work and support.

Will · 14 November 2022

5/5

Trustpilot

Harriet took complete control of all…

Harriet took complete control of all the arrangements for us, which was exactly what we needed. It was a pleasure to deal with Harriet and her team and I would highly recommend her.

Alma · 29 March 2023

5/5

Trustpilot

Outstanding team at Antony Roberts

Outstanding team at Antony Roberts, they know Kew better than any other Real Estate firm. Their depth of knowledge has allowed them to create opportunities for both sellers and buyers that wouldn't otherwise exist. A real value add team, Simon Welford in particular is dynamic and proactive in his approach and was superb throughout our transaction. Thank you AR team!

Daz · 19 July 2024

1/5

Google

My moving in date should have been an exciting day but instead, I was handed the keys to an uninhabitable flat. Knowing that they hadn’t even checked the flat when the previous tenant moved out just 3 days prior, the guys at the East Twickenham branch of Antony Roberts happily took my money and handed the keys over to me. I was shocked to discover that not only had the flat not been cleaned at all, but in addition to the broken floors and unlockable doors, the flat was in a bad state. When I informed the agent of my shock, I was made to feel like I was in the wrong and treated like a bad, annoying tenant. It took 11 days into my tenancy for everything to be put right. All the while, the agent kept reminding me (not in so many words) that they are doing me the favour of getting the flat fixed up. They accepted no responsibility and still expect to take a full month’s rent form me. Even when I took this further to senior management, they apologised that I felt the way I did (how patronising?), but again took no responsibility for the failings of the letting agent. They obviously sided with their team again, still expecting a full month’s rent despite the flat only being habitable for 2 thirds of the month. I’m very disappointed in the way senior management dealt with (or didn’t in this case) my grievances. A despicable company to engage with, I urge everybody to steer clear and go to a company where you will be treated with the respect you deserve as a paying customer whether you’re a tenant or a landlord.

Danny · 16 April 2023

5/5

Trustpilot

I’ve been a tenant in a property…

I’ve been a tenant in a property managed by Antony Roberts for nearly 4 years and found Alison and her team to have been helpful, responsive and friendly throughout my tenancy. Would recommend their services.

Liz · 5 January 2023

5/5

Google

I dealt with Russell for a purchase, he was absolutely excellent in following-up promptly and professionally in a purchase that had a number of twists and turns, helping ensure a successful conclusion. I would throughly recommend him and Antony Roberts generally.

Duncan · 16 April 2022

5/5

Trustpilot

House sale in Kew

We needed to sell our house in Kew, in deteriorating market conditions, and under time pressure to pay back the bridging loan for the house to which we were moving. We chose AR on the basis of their presence in and knowledge of our area; and of personal chemistry when we first made contact with Jonathan Glover. He and his team steered us with great skill and understanding through the twists and turns, many unexpected, of what was bound to be a challenging process. They found buyers who would, we felt sure, make the most of a house we loved. They brought us gently to agreement on a fair price. They helped us (and our buyers) over obstacles put in place by others. They gave us quick and reliable advice whenever we needed it. In any complicated transaction of this kind, you need an experienced and empathic guide. Jonathan took on that role, with patience and grace. He did all we could have asked and more. He and his team are a credit to their often (not always unfairly) derided profession!

Gosforth · 10 March 2023

5/5

Trustpilot

Paul and his team have been helping me…

Paul and his team have been helping me for many years to secure tenants in my rental properties in St Margarets. They are always helpful and professional and I have no hesitation in recommending them.

Louise · 21 October 2022

5/5

Trustpilot

Great Service!

Mike Taylor at Antony Roberts (St. Margaret's) was a complete professional from beginning to end for our house purchase. He was very approachable throughout the process and went out of his way to help speed things along, particularly when the chain began to look as if it might break. Mike's efforts, positivity and professionalism were hugely appreciated, and we are now enjoying our lovely new home!Sanjay & Hareeta

Sanjay · 1 June 2018

Agent replied · 16 June 2024

Thank you for your review Mr Patel

5/5

Trustpilot

Great team to deal with

James and the team did a great job of managing our house purchase and were always on hand when we needed them. They made it a smooth and stress-free process.

Matthew · 24 February 2023

5/5

Trustpilot

A first class experience.

The whole team at Antony Roberts were superb from start to finish and smoothed the path through a difficult market to exchange of contracts on our sale. The communication was excellent as was their commitment throughout the process. Catherine Merrett and Russell Houston deserve a special mention but in reality the whole team were involved. A first class experience.

Graeme · 1 June 2024

5/5

Trustpilot

Very nice and informative agents who…

Very nice and informative agents who adapt to your pace of house hunt rather than pushing you, or turning up late like some other agents do! They're quick to reply with any concerns. They even followed up after the move to ensure everything had gone smoothly. Highly reccommended, and should I ever need to move again, I know I can trust Antony Roberts to help me out!

Mhairi · 18 April 2018

Agent replied · 16 June 2024

Thank you for your comments

5/5

Trustpilot

Rachel made the process easy

Rachel made the process easy. Definitely recommend.

Scott · 3 August 2024

5/5

Trustpilot

Outstanding

I cannot praise the team at Anthony Roberts (St Margarets) highly enough. From the outset they were warm, knowledgable and took the greatest care to properly understand my property search requirements. As a result, they quickly matched me with my dream property. James and Russell in particular were fantastic. During the conveyancing process, they were brilliant at keeping in contact with all parties and unblocking any road blocks along the way. I am now in my new home and I cannot thank them enough for the invaluable role they played in getting me here.

S · 17 November 2022

5/5

Trustpilot

Honest and Reliable

The rental service provided by Anthony Roberts is easily a cut above the rest, with their operations characterised by honesty and integrity. The agents have a great understanding of what I was looking for, as well as being very responsive and prompt in coming back to me with answers to my queries. My rental process could not have gone smoothly without the help of David and the Kew letting team. I would not hesitate to recommend the company to anyone looking for property in the Kew area.

A.H · 15 November 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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