Trusted Agent profile · St Leonards On Sea · East Sussex

Dawson Harden and Tanton St Leonards On Sea reviews

3.9

★★★★★ Good

108 reviews across 2 platforms

36 Norman Road, St Leonards On Sea, East Sussex, TN38 0EJ

Dawson Harden and Tanton's office in St Leonards On Sea, East Sussex, at 36 Norman Road, is rated 3.9 out of 5 across 108 reviews on two platforms, including 96 Google reviews rated 3.8.

Google logo

3.8 / 5

96

Reviews on Google

This office

Facebook logo

5.0 / 5

12

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the St Leonards On Sea office, from every platform, shown as written. First names only.

5/5

Google

Rating only, no written review.

Waled · 26 July 2024

1/5

Google

Worst service !!!

Patel · 26 October 2023

Agent replied · 25 November 2023

You and your friends who have jointly placed 8 negative reviews within an hour, have never used our company and have publicly made false claims. Your friend, who was a tenant with us, left a property in a poor condition. The landlord wants to deduct the cost of dilapidations identified by a 3rd party professional inventory company from his deposit which has upset him and clearly asked you to do this. It is despicable behaviour attempting to tarnish this companies name and you have been reported to Google for your false review.

1/5

Google

Rating only, no written review.

Harshal · 26 October 2023

Agent replied · 25 November 2023

You and your friends who have jointly placed 8 negative reviews within an hour, have never used our company and have publicly made false claims. Your friend, who was a tenant with us, left a property in a poor condition. The landlord wants to deduct the cost of dilapidations identified by a 3rd party professional inventory company from his deposit which has upset him and clearly asked you to do this. It is despicable behaviour attempting to tarnish this companies name and you have been reported to Google for your false review.

5/5

Google

They are great!!!

Alexandru · 26 October 2023

5/5

Google

Rating only, no written review.

Paul · 15 March 2022

5/5

Google

Rating only, no written review.

Amisha · 26 March 2021

1/5

Google

…

Anthony · 17 January 2019

Agent replied

Thank you your post, as you know all of our properties have a independent inventory check-in and checkout. I have copied the dilapidation's list below (well part of the list as it's so long) as out lined by the inventory company as to a reminder how you left the house. The house was newly refurbished when you moved in January 2017 and this is how you have left it. As you know you paid the rent directly to the landlord as we did not manage the property, thus we have not charged you for damages, this is a cost the landlord has estimated from the checkout, you can of course use the DPS dispute service if you disagree with the checkout as is your right if you think you left the house all 'nice and clean'. How doing our job makes us a rogue agent? Landlord's be aware... Check Out Summary of Dilapidations at Tenant Cost List of dilapidations at Tenant Cost as detailed in the body of the report: Cost (if costs have been included they have been done so by the managing agent, contact them directly to discuss) Outside Front & Porch - Door, dirty, not clean Floor, scraped left side Light fitting, base loose to ceiling Odd items left behind in the porch cupboard Lounge - Door, dirty marks throughout, not clean Floor, dirty throughout, chipped, scratched and stained Skirting, scuffed in places Walls, all marked and grubby Walls, filler marks throughout and patchy Walls, cobwebbed Ceiling, cobwebbed All sockets and switches, dusty Original light, replaced with 2 arm gold effect light fitting Mains fire control unit under stairs, not seen 2x sofas, heavily worn in and marked, paint marked Black TV left behind Windows, smeared and dusty Window sill, paint marked and chipped Kitchen - Door and frame, chipped and grubby throughout Floor, stained throughout, paint marked, chipped by patio door Skirting, dusty and stained Walls, all stained and marked throughout, drip stained, paint chipped Ceiling, cobwebbed and grease marked All sockets and switches, dusty and grubby Radiator, scuffed and marked All appliances are soiled and dirty throughout, not clean Toaster left behind Microwave left behind All units are greasy and stained throughout, not clean Base level unit doors are loose on the hinges Unit door opposite sink knocks against the worktop in use Worktop, stained and marked throughout, chipped on edges Sink, scaled throughout Tap, scaled throughout Window, dirty and discoloured, grubby marks Window sill, stained and dusty Rear door, black dirty marks throughout and drip stained Rear door handle, grubby Hinch Property Management Services Ltd Stairs & Landing - Floor, heavily worn in to the stairs, grey faded patches Walls, grubby and rub marked throughout, paint chipped to angles, irregular paint finish Ceiling, cobwebbed All sockets and switches, dusty and grubby Bathroom - Door and frame, grubby and dusty throughout Threshold, paint marked Flooring, lino torn and soiled in places, stained and not clean Walls, tiles all discoloured in places and mildew marked Light fitting, debris to inside Medicine cabinet, heavily worn and marked to the insides WC, stained to water level WC seat, loose on hinge right side Sink, scaled Bath panel, filler type marks on the top edges and joins Bathtub, mildew marked to sealant Bath taps and fittings, all scaled Window, discoloured and marked around frame Bedroom 1 - Door and frame, all grubby and marked throughout, door chipped to reverse Floor, dirty, scratched to centre, paint marked Beading, cracked by radiator Walls, patchy and marked throughout, drip stained, filler marks Ceiling, cobwebbed All sockets and switches, dusty Light fitting, base loose to ceiling Radiator, rub marked Fitted units, all grubby and dusty throughout Fitted unit doors, chipped Drawer units, all broken and hanging off Window, mildew marked and stained throughout Window sill, filled in areas, mildew to corners

5/5

Facebook

Rating only, no written review.

Joelene · 4 May 2018

5/5

Facebook

Rating only, no written review.

Sophie · 11 July 2014

5/5

Facebook

Rating only, no written review.

Katie · 29 March 2014

5/5

Facebook

Rating only, no written review.

Simon · 28 March 2014

5/5

Facebook

Rating only, no written review.

Lauren · 17 March 2014

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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