Trusted Agent profile · St Ives

Parker Properties St Ives reviews

4.4

★★★★★ Great

82 reviews across 1 platform

The Annexe, The Old Courthouse, Priory Road, St Ives, PE27 5BB

Parker Properties's office in St Ives, at The Annexe, is rated 4.4 out of 5 across 82 reviews on 1 platform, including 82 Google reviews rated 4.4.

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4.4 / 5

82

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the St Ives office, from every platform, shown as written. First names only.

5/5

Google

We used Parker Properties to prepare our property for the rental market and to manage the renovation works, and I genuinely couldn’t recommend them more highly. From the outset, their advice was expert, honest, and clearly based on deep experience in the local market. They guided us through what needed to be done (and just as importantly, what didn’t), which gave us real confidence in the decisions we were making. They acted as a project management team throughout, coordinating trades, sourcing materials, and keeping everything on track. The quality of the finish was excellent, and the whole process felt smooth and well-managed. What really stood out was how responsive, reliable, and personable they were. Communication was always clear, they were quick to act, and nothing ever felt like too much trouble. There’s a genuine level of care and integrity in how they work, which is rare. They’re clearly very well connected locally and bring together the right people to get the job done properly. I would 100% recommend Parker Properties, whether you’re a landlord looking to get a property market-ready, or a tenant looking for a well-managed home.

Jane · 7 April 2026

Agent replied · 14 April 2026

Thank-you very much for the lovely reference, it was a pleasure to work with you. It is always nice to hear the appreciation for the work that I pride myself and my teams dedication to.

5/5

Google

We rented a house off of Angela and all I can say is - what a brilliant person Angela is and what a fantastic agency she has created! From start to finish, Angela and team were very fair, quick to respond if we had queries, quick to put …

Marina · 14 April 2025

Agent replied · 9 December 2024

Thank you for your review. It was our pleasure to have you as tenants, we wish you well for the future. Angela

5/5

Google

We have rented with Parker Properties for 5 years and our experience has always been excellent. Angela and her team are supportive, attentive to our needs and concerns as renters and we have felt totally looked after with the properties we have rented through them. I would highly recommend Parker Properties.

Jason · 5 January 2025

Agent replied · 9 December 2024

Thank you very much for your positive comments. We have loved watching your family grow and wish you well for the future. Angela

5/5

Google

Angela and team are incredibly supportive all throughout the process! Having moved into a new area, they were very helpful in ensuring I got everything needed for the house I was renting. I recommend as service is great and support is there when needed.

Kris · 5 April 2025

Agent replied · 2 September 2025

Thank-you very much for your positive review - we do enjoy helping all our tenants every way we can!

1/5

Google

I did not have any problems until I was moving out. I had to use them as a reference for my new apartments and informed them I was not renewing my lease which ended 12 July 2025. I made it to the end of June and was charged until 12 August. I messaged them asking why I am being charged past 12 July when I was moving out. Nicola told me I did not explicitly state I was moving out so my lease was rolled without telling me. When I told I used her as a reference for my new apartment and told her I was not extending my lease, she said, "you obviously did not read the contract. I told you two and a half years ago when you first arrived in the UK." Anyone in Nicola's position should have had the common decency to send a reminder that she was missing something when she saw I was not extending and was using her as a reference rather than just sitting quietly doing nothing. She should not have rolled the lease without saying anything. I had to pay for the flat until 29 July even though my lease ended 12 July. She also charged me from 30 July to 12 August even though my rolled lease did not go that far. I asked if I could have my money back. Nicola told me they will start processing my money refund on 7 July. About a week later I still did not see my refund (money I needed because I was doing an international move). I asked where my money was and Nicola told me she decided not to process my money until she processes my deposit. The fact that Nicola lied to my face then decided not to process a refund for money I was clearly overcharged really irritated me. They also had 10 business days to give me my deposit back when I moved out. As of when I am writing this review, I still do not have my money back for either the deposit or what I was overcharged. I also raised my concerns with doing walkthroughs with customers after I move out because I am not there to make sure nothing happens. Nicola told me she is going to do walkthroughs regardless of what I say even though I was paying for the flat. Then they would not do a final walkthrough with me when I turned my keys in. I was told they were too busy. I told them weeks in advance I wanted to do a walkthrough with them. When they did a walkthrough without me, they cited issues I submitted maintenance requests for but they never responded. While I still lived there, there was a pipe that burst. I informed them and sent in pictures of the water damage. They never responded. When they did the final walkthrough, I was cited for the maintenance request they never responded to. I would try to talk to Nicola. She would not respond to emails and get an attitude with me. I also asked to speak to her supervisor and she would not give me the information so I couldn't. I never gave her any problems the two and a half years I stayed there. I also responded quickly to any of her requests. The fact that she started using loopholes to charge me and wouldn't process refunds at the end was very disappointing. Between them rolling my lease without my permission, them refusing to give me my deposit back, and refusing to give me the money they overcharged me, it cost me a lot of money.

Steven · 14 August 2025

Agent replied · 2 September 2025

Thank-you for the reply. I would like to point out that you had a tenancy that you had to end - we cannot accept that tenancies end without you giving us written notice. Once your notice had been received, it was confirmed by us. As explained the final inspection would take place after your departure. Unfortunately the property was not left in a clean and tidy condition. The landlord dealt with all maintenance themselves, and they understood that all issues that had occurred had been dealt with.

5/5

Google

A very helpful and efficient agent to deal with as a tenant. I'd never rented a property before but needed a flexible 6 month plus rental after flooding in my home village. Most local agents with suitable properties weren't interested in short term tenancies but Angela and her team couldn't have been more accommodating and set up exactly what I needed very quickly. Throughout the tenancy they provided clear communications and were quick to answer any queries. They also made the end of the tenancy and my move back to my own house as stress free as possible.PositiveResponsiveness, Professionalism

Jeffrey · 25 August 2022

Agent replied · 7 June 2023

Thank-you very much for the review. We recognise that times are stressful and do like to make life as easy as possible for our tenants and landlords. Enjoy being back in your own home.

1/5

Google

There isnt a zero star so giving 1. When you leave, you get hit with petty charges including maintenance that you have reported and that they’ve never acted on. Read the contract carefully, because they are not messing around about getting you on anything, it almost feels like extortion. Or maybe it is! Getting your deposit back is difficult. Actually it has gotten to a point where it may be impossible.

Jessi · 6 August 2025

Agent replied · 14 April 2026

I am sorry I dont recognise you as a tenant, and can only presume this review was written off the back of the previous 1 star review. I feel it very unfair that someone who was not listed on a tenancy can even given a review. I will not enter into any conversation about a tenancy

5/5

Google

A massive thank you to Angela, Nicola and the team for looking after us so well for 3 years in two properties. The service is professional and personal and ranks way above the experience I had with another letting agent when first moving to St Ives. All of our queries and requests were dealt with quickly and efficiently, and nothing felt like too much trouble. They care about their tenants and their properties. I would highly recommend them when looking for your next home. Thank you, we will miss you!PositiveResponsiveness, Quality, Professionalism

Sian · 25 August 2020

Agent replied · 7 June 2023

Thank you so much- we have enjoyed having you as tenants and will miss you both. Good luck in your new home!

5/5

Google

Angela and her team are fantastic letting agents. I have been a tenant of a property managed by Parker Properties for more than four years. Angela went the extra mile to find the right property for me when, given my personal circumstances at the time, other agents were completely unhelpful. I have always found Parker Properties to be extremely responsive when there was a problem in the house, although this rarely happened as the regular inspections by Parker Properties meant that any issues were identified and dealt with before they became a problem. I have always found Parker Properties to be very fair and professional in their dealings with me as a tenant and strongly recommend them to both property owners and prospective tenants.

Paul · 8 June 2019

Agent replied · 7 June 2023

Thank-you Paul for your review - it was our pleasure to have you as a Tenant. We always like to treat every client as an individual and listen to their story - everyone deserves this service! Good Luck in your new home

5/5

Google

Very good from start to finish. Handled my checkout with professionalism and no problems with returning my deposit. Would highly recommend.

Adam · 14 February 2026

Agent replied · 14 April 2026

Thank you Adam. Always happy when our service is recognised. Makes it all worthwhile!

4/5

Google

Angela and the PP team have been great throughout our 2 year tenancy with them, acting swiftly to rectify any issues or concerns we had (of which there weren't many!) - would definitely recommend PP's services and would use them again ourselves too - thanks again Angela and Team!

Matt · 8 April 2025

Agent replied · 14 April 2026

Thank-you for the review. Thank-you for your kind words. Good luck in your new home.

5/5

Google

Rented a property through them , process of getting all paperworks done was made very easy and fast to meet my deadline of moving in . Very professional , they wait for permission and approval from you to get access to the property . …

Patience · 14 April 2025

Agent replied · 9 December 2024

Thank you for your review

1/5

Google

Companies need to be held to account for their dubious business practices. This company chooses to operate outside of the clear legal framework set out for deposits, and then tries to withhold your deposit. Faced with the clear evidence (ie the actual regulations forwarded by themselves 😄), they back down, but not after a bit of back and forth. Make sure you read the rules, challenge them and hold them to account.

Simon · 30 January 2024

Agent replied · 29 April 2024

I am sorry that you have left us a one star review without explanation. Without explanation I cannot help the situation

5/5

Google

Shout out to Angela, Nicola and the rest of the team for being such a pleasure to work with. Any queries we had were dealt with swiftly and for being so friendly and approachable. Would happily recommend this letting agency to other people!

Scott · 7 June 2022

Agent replied · 7 June 2023

Thank-you for your kind words - it is nice to be appreciated! We aim to provide a friendly and approachable business, and lovely to know it is seen! Good Luck in your new home

5/5

Google

We have been landlords through Angela and ParkerProps for many years and they have managed both a property for my family and my mother. They are helpful, knowledgeable and timely in their actions and contacts. …

Elaine · 14 June 2025

Agent replied · 14 April 2026

Thank you for your kind words. It has been a pleasure working on your behalf and we will continue to do so. It is always greatly appreciated by myself and the staff to receive such recognition. Thank you

5/5

Google

Angela is brilliant. Efficient, fair and empathetic. Best agency I have rented with so far, and I am 51.

Steven · 29 February 2024

Agent replied · 29 April 2024

Thank you so much Steven its been our absolute pleasure to have you. Good luck in the future. You know where we are if you want to return.

5/5

Google

I have rented via Parker Properties for many years, they are always professional and sort any issues out in a timely manner. Thank you to all the team for your help over the years.

DEBORAH · 25 April 2025

Agent replied · 14 April 2026

Thank-you for the review - you have been with us a very long time. Thank-you for your kind words. Good luck in your new home.

1/5

Google

Would not recommend using this company for tenants, Everything is okay once you are in their property and paying rent but after that they are not quick to respond to any faults with the property, We reported a number of problems that were never sorted while in the property. Getting our deposit back was harder work than it should have been. You will not be treated as a valued customer rather than just a number. There are much better letting agents in huntingdon/st ives area

Sam · 8 June 2018

5/5

Google

Very positive experience. Responsive if there is any issues with the property. Definitely highly recommended

Abdelrahman · 14 October 2025

Agent replied · 14 April 2026

Thank you for the review. We always appreciate acknowledgement of our services which we are pleased you have been happy with.

5/5

Google

I enjoyed my tenancy with Parker Properties. The team are extremely responsive when dealing with any maintenance issues with the property and always communicate clearly for any deadlines or upcoming work being done. I appreciated that they were always flexible if I needed them to be which took the stress out of being a tenant. I left my tenancy as I was fortunate enough to have purchased a home, I would not have left otherwise.PositiveResponsiveness, Professionalism

Oliver · 25 August 2022

Agent replied · 7 June 2023

Thank-you very much for your review - we enjoyed having you as a tenant. Hope you are enjoying your new home.

5/5

Google

Fantastic lettings agency! Professional, friendly, and made everything completely hassle-free.

Bob · 14 November 2025

Agent replied · 14 April 2026

Thank you for the very positive report. We do like to make life as easy possible!

5/5

Google

I used the letting's service from Parker Properties to help me secure a recent flat rent. From the first viewing everything progressed very smoothly and all of the relevant checks were carried out in a swift manner allowing me to move in quickly and efficiently. During the let if i needed anything Parker properties were very responsive to ensure things were sorted out. In Summary- I would recommend Parker Properties in the future and keep up the good work - Thank you.PositiveProfessionalism

Steven · 25 August 2021

Agent replied · 7 June 2023

Thank-you for your review - we always try to respond to any issues immediately they are reported to us, so its nice to receive thanks for the same. Good luck in your new home

5/5

Google

Parker Properties are so helpful & friendly, Best Business to rent a property from in St Ives area. Thank you for all your support

Annette · 5 April 2025

Agent replied · 2 September 2025

Thank-you for the review i hope you have now settled into your new home. We have enjoyed helping you over the years

5/5

Google

I’ve been renting with Parker properties for just over a year, and they’re incredibly professional, helpful and would definitely recommend.

Moe · 6 March 2025

Agent replied · 2 September 2025

Thank you for your review- we wish you well in your new home

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Questions about Parker Properties St Ives

How many reviews does Parker Properties St Ives have?

Parker Properties's St Ives office has 82 reviews across 1 platform: 82 on Google.

What is Parker Properties St Ives's rating?

Parker Properties St Ives is rated 4.4 out of 5 across all 82 reviews, and 4.4 out of 5 on Google from 82 reviews.

Where is Parker Properties's St Ives office?

Parker Properties St Ives, The Annexe, The Old Courthouse, Priory Road, St Ives, PE27 5BB.

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