Katy Poore St Ives, Powered by eXp UK reviews

★★★★★ 5/5

Google

An unexpected move. I met Katy last October and put my property in her hands. That was probably the best decision I've ever made! From the start, she and her amazing staff, Becky, Caroline and Jemma have coaxed, comforted, laughed, and dragged me through to tomorrow, my move day! They are such a dedicated team that I often forgot they had other clients and family! Their knowledge and diligence mixed with their unfailing care and support for my situation has been mind blowing! Every move is different and Katy's approach is different too! Thank you seems such a small thing to say but it's said with love, sincerity and appreciation!

Anne · 8 August 2026

★★★★★ 5/5

Google

We 100% recommend Katy to everyone without a shadow of doubt! Always professional, great communication at all times, which is incredibly important for clients trying to navigate the complex buying/selling process. Katy was, for sure, the glue that held the whole chain together, consistently liaising with everyone including the other agents and solicitors in the chain. She went above and beyond, is incredibly hard working and at the same time so so friendly. A real people person who genuinely cares for the clients. It is obvious she enjoys and takes pride in her job and she has a great sense of humour.. which has helped on lots of occasions when things were out of our hands and did not move as quickly as we’d have all liked. Thanks to Caroline who worked tirelessly in the background and Thank you Katy for being amazing! You deserve an award for Best Estate Agent!

Gail · 16 September 2025

★★★★★ 5/5

Google

Katy truly deserves every star she receives in reviews, and more. We had our home on the market with a local agent throughout most of the autumn, with a steady stream of visitors but no offers. By the end of the year, we decided it was time for a change. We had noticed Katy Poore's signs popping up around town, quickly followed by "sold" signs, and after a chance conversation at a Christmas party, it became clear that we should arrange a consultation. From the moment we met Katy, it was immediately apparent that she was the right person to guide us through the process. As many other reviews have highlighted, Katy works tirelessly to understand her clients, their homes, and the story behind each move. Despite the demands of running a relatively new business, she remains calm, approachable, and reassuring, always grounded in common sense and reality. Even during the most stressful and uncertain moments, Katy has an incredible ability to keep everything moving forward and find a way through when potential problems rock the boat. She takes real pleasure in every step towards the ultimate goal. Katy is creating a fresh, efficient approach to estate agency and clearly loves the challenges it brings. She is supported by a fantastic team, including Caroline, Becky, and Glenn the photographer, all of whom contribute to her success. Katy also recommended Larrington & Co for solicitors, and Alicia and her team were equally efficient, approachable, and went above and beyond to meet deadlines, just like Katy. If you're looking to sell your home, I wholeheartedly recommend Katy Poore for a tailored, professional, and enjoyable experience. Thank you, so much, Katy! You were just what we needed to facilitate our move and we are so happy in our new home!

Sally · 16 September 2025

★★★★★ 5/5

Google

We are relocating to the area and bought our new house through Katy Poore at EXP and found Katy (and Caroline) to be very efficient, communicative and helpful. We had many problems lower down the chain and Katy and Caroline were very pro-active in chasing and thinking outside the box to find resolutions. As buyers we felt in very good hands, and if we were thinking of selling in the area we would most definitely instruct them as our agents.

Carolyn · 28 August 2025

★★★★★ 5/5

Google

Katy and her team have been incredible during the process of buying our first home! The communication style was perfect for us and questions didn't see too big or small. They have given regular updates and supported communication between the seller and solicitors. It didn't feel a difficult process and we have now exchanged on our first home. I couldn't recommend Katy enough, she has been a pleasure to meet and I wish her every success.

Lauren · 8 August 2026

★★★★★ 5/5

Google

Katie’s communications and approach is very warm and efficient! I have followed her advice and it paid off. I have completed on the house within one month from 16th December to 15th January!! Couldn’t recommend highly enough. Same applies to Larrington&Co!! Dream team!! Thank you Katie and all the best!! You are a star!! Jana

Jana · 28 August 2025

★★★★★ 5/5

Google

I bought and sold a house with Katy and I honestly can’t imagine an estate agent that could be better. Communication was excellent, with regular updates about where we were with selling and likely exchange dates, either from Katy or her team. I always felt like Katy was holding me in mind and she went above and beyond (even doing a viewing for me on Christmas Eve!). It didn’t feel like this was just a job, it really mattered to her that I had a good experience of buying and selling. Would highly recommend.

Claire · 8 March 2026

★★★★★ 5/5

Google

We had 3 local estate agents out to value our property and explain how they proposed to sell our home. Katy Poore Estate Agents charged (slightly) more than the other agents but really understood the market and more importantly exactly what we were looking for from the agent. So we decided to proceed with them and are delighted with our decision. From the beginning it was a real team effort. Katy’s colleagues Simon and Glenn were absolutely outstanding, advising us on the presentation of our property and preparing for the professional photography and promotional video which was AMAZING. All of the marketing was absolutely first class, generating plenty of interest. Their constant communication has been extremely reassuring, always keeping us updated on any interest and reassuring us where appropriate. They made selling our house a truly pleasant experience. Within a few days they had arranged 7 viewings and we have agreed a sale at a figure in excess of the asking price. Furthermore, they even provided really useful advice on how to proceed with our purchase on a property we intend to buy through another estate agent. To say that I would “highly recommend” them is an understatement!

Harry · 2 September 2024

★★★★★ 5/5

Facebook

We had 3 local estate agents out to value our property and explain how they proposed to sell our home. Katy Poore Estate Agents charged (slightly) more than the other agents but really understood the market and more importantly exactly what we were looking for from the agent. So we decided to proceed with them and are delighted with our decision. From the beginning it was a real team effort. Katy’s colleagues Simon and Glenn were absolutely outstanding, advising us on the presentation of our property and preparing for the professional photography and promotional video which was AMAZING. All of the marketing was absolutely first class, generating plenty of interest. Their constant communication has been extremely reassuring, always keeping us updated on any interest and reassuring us where appropriate. They made selling our house a truly pleasant experience. Within a few days they had arranged 7 viewings and we have agreed a sale at a figure in excess of the asking price. Furthermore, they even provided really useful advice on how to proceed with our purchase on a property we intend to buy through another estate agent. To say that I would “highly recommend” them is an understatement!

Harry · 26 March 2024

★★★★★ 5/5

Google

Bought and sold with Katy. Can’t recommend her enough, very helpful, knowledgeable and supportive with excellent communication. And also the rest of the team, great job by all. A breath of fresh air compared to the usual estate agents. Would highly recommend Katy and the rest of her team. Thank you for making the whole process as painless as possible, loving the new house!

Sarah · 8 April 2026

★★★★★ 5/5

Google

Just exchanged on my mother-in-laws house. The most complicated chain in the history of house selling was involved. Katy kept her cool and navigated the rapids and rocks to get the job done. More patience than a patient thing (when I would have thrown my toys out of the pram weeks ago!) well done top service. THANKS Gary

Gary · 6 January 2025

★★★★★ 5/5

Google

Our whole experience of purchasing our home with Katy & her team was excellent, start to finish. We went from offer accepted to completion in less than 6 weeks & everything ran smoothly and went to plan. The service we received was exceptional; from the late night and weekend messages answering our many questions, a second viewing, recommending a solicitor (who was also fantastic) & just being so helpful and supportive throughout. The list goes on. Thankyou so much for everything, your fantastic at what you do!👏🏼

Victoria · 8 October 2025

★★★★★ 5/5

Google

My partner and I opted to go with Katy after unsuccessfully selling our flat in St Ives with other agents. We decided to go with Katy as she was selling a house locally (one which I had already seen but my partner was unable to). Katy reached out to my partner to see the house however my partner had no car at the time. Desperate for my partner to see the property, Katy kindly diverted her route to pick up my partner, show her around and then drop her back off. When my partner informed me of the effort Katy went to, I immediately turned to her and said ‘that’s who I want selling our property’. So, we made the decision to jump ship and put our property on with Katy. The flat had previously been listed for sale for 4/5 months; it received a number of viewings but no formal offers. After 24 hours of being on with Katy, we had some viewings and within approximately 72 hours we had an offer at asking price. Having met Katy several times prior, we had established a number of essentials / non-negotiables for our future house. A few days after receiving an offer on our property, Katy had found us a beautiful house (initially it was slightly outside our desired location) but trusting Katy entirely she had encouraged us to ‘take a look’. Fast-forward 4 months, the sale of our property is complete and my partner and I have moved into our first home together that Katy had encouraged us to see. Throughout the entire process, Katy’s service has been exemplary. Her photos of our property, her enthusiasm, her ability to answer every question (big or small), her knowledge of the market and ultimately her unwavering desire to always go the extra mile. For so long as Katy is running her business. I will never look anywhere else when it comes to buying / selling properties. I am so glad we decided to go with Katy; it was one of the best decisions we’ve ever made! Love Ollie & Olivia

Oliver · 16 September 2025

★★★★★ 5/5

Google

Katy and Caroline work as a great team and quickly found us a buyer. They kept us informed with how things were progressing throughout the sale and nothing was ever too much trouble for them. They chased cajoled and kept things going even when we were flagging! We made it to the end of the process and I would happily recommend this agency to others. Thank you both for all your help we really appreciate it. Good luck for the future X

Kate · 16 September 2025

★★★★★ 5/5

Google

if you are buying or selling a house Katy Poore is the ultimate professional and excellent at what she does - her knowledge of the industry is so in-depth as she has so much experience in it - if you want someone that is ahead of the game, brilliant with people, literally on every detail of your sale from the moment she gets up to the moment she goes to bed then she is your agent....things come up with selling and buying houses but if you are with Katy she is solving the problem before its begun and liasing with you every step of the way - the other thing we really felt is that if you want the journey to be the ultimate in slickness and as headache free as it can be go with her connections for conveyancing and mortgage they were brilliant and work really effectively with her which also produces speed which is so important when you are buying or selling a house to support the chain not folding and getting that house you truly want - we can't say enough about Katy Poore and how fantastic she is!!!!!

Heidi.connell · 16 September 2025

★★★★★ 5/5

Google

Katy and her team use modern different ways of communication with both sellers and buyers to ensure everyone is always in the know and up to date with the latest. They are responsive, professional but the main thing that stood out for us.. honesty! Super casual friendly approach that speak in normal English (no jargon) no answer or question too silly. Love love love.

Ellie · 5 February 2026

★★★★★ 5/5

Google

We had the pleasure of having Katy sell our house, and as first-time sellers, I was honestly so nervous about the stress of the process. However, Katy made everything incredibly easy and stress-free! I can’t recommend her enough. Alongside Caroline, who was constantly pushing the sale forward and keeping in touch with the solicitors for regular updates, we never felt out of the loop. Their communication was flawless throughout the entire process. Katy and Caroline are truly the ultimate dream team, and I’m so grateful for everything they did. Thank you, girls!

Ashleigh · 28 August 2025

★★★★★ 5/5

Google

Katy is extremely efficient at what she does. Everything was dealt with swiftly and professionally from start to finish and nothing was ever too much trouble for her. She made the process of selling our house very straightforward indeed. I would highly recommend Katy to anyone!

Ballencrieff · 6 January 2025

★★★★★ 5/5

Google

Not the most easiest of house sales but Katy knocked it out of the ball park! We lost a buyer but Katy was was all over it and she managed to get another within a week which led on to the eventual sale. An estate agent that actually cares and that is a rare trait nowadays, you want your place sold don't hesitate Katy does exactly that, and more.

Rob · 16 September 2025

★★★★★ 5/5

Google

Katy and her team offered an extraordinary bespoke service. Kat’s advice was spot on as were her recommendations. The team was constantly in communication with me throughout the process and couldn’t have been more helpful. A very professional and user friendly agency. I wish Katy every success going forward.

Mellie · 21 February 2026

★★★★★ 5/5

Google

Katy was amazing from start to finish, she sold our house quickly and constantly kept us informed with each stage of the process. She was also instrumental in keeping our chain going by speaking to all parties in the chain ensuring nothing was missed. This attention to detail made sure it was a quick turnaround between offer accepted and completion. We cannot recommend her enough.

L · 18 August 2025

★★★★★ 5/5

View Agents

Fantastic Service

We have known Katy for over 20 years and completely trust her knowledge and experience. Katy and her team were absolutely amazing and we would not hesitate in recommending her to other people. The service provided was exceptional. She is by far the best estate agent in Cambridgeshire. Her drive, enthusiasm, commitment and loyalty to her customers is second to none and did not give up until a buyer was secured. Well done to Katy, Caroline and Becky you have truly exceeded our expectations. Our absolute thanks also goes to Jake at Larrington & Co who also provided an efficient service. He was fantastic. Thank you to you all. Clare & John Sarginson

Clare · 25 January 2026

★★★★★ 5/5

Google

They are all so lovely, relaxed and are helping all the time. They kept us updated every step of the way and any random question I had they answered. So easy to talk to and made the selling of our house the least stressful as possible. Thank you 😊 …

Sam · 13 December 2025

★★★★★ 5/5

Google

Katy succeeded where others failed. Katy arrived with solid area sales market research and within weeks the house was sold. Throughout the process Katy and her team worked tirelessly, held my hand and reassured me in every step. I would highly recommend Katy and her team, wether you sell or buy, you will have a friend looking after you

Evi · 16 September 2025