King Property Management St. Helens reviews

Hi Claire, Thank you so much for your wonderful feedback! We’re delighted to hear that your experience from viewing to moving in has been smooth and stress-free. Our team will be thrilled to know their efforts made a positive difference. We truly appreciate your recommendation and wish you all the best in your new home! Kind regards, King Property Management

Hi Rob, We’re sorry to hear that you feel this way and are disappointed with your experience. We valued the many years you spent as a tenant with our team across multiple properties. With regard to the deposit, we would like to clarify that we have no financial interest in tenant deposits. Any proposed deductions were assessed through the deposit protection scheme, with the decisions being made by an independent adjudicator whose role is to review evidence from both parties and reach a fair and balanced outcome. The notice served was not given lightly. Unfortunately, the landlord was required to sell the property due to personal circumstances beyond our control, and this decision was not related to your conduct as a tenant. Given the length of our professional relationship and the service provided to you over the years, we are disappointed that this is the review left, but we respect your right to share your views and wish you all the best going forward. Kind regards, King Property Management Team

Hi Naomi, Thank you so much for your wonderful review. We’re truly delighted to hear that you’ve felt supported from the very beginning and that both you and your tenants are happy with the service we provide. Creating a welcoming, family-like atmosphere is something we really value, so it means a lot to know that this has come through. We’re grateful for your trust and look forward to supporting you throughout your continued journey with us. Thank you again for your recommendation! King Property Management Team

Dear Tom, Thank you for taking time to review your experience with our office and our client landlord. If you ever require a property in future we would be happy to assist you in finding a new home. Your feedback means a lot to us, as it not only motivates our team but also helps prospective tenants in making informed decisions about choosing us as their home provider. We wish you comfort and contentment in your new home and you know where we are if you need us for anything. We are incredibly grateful for your support. Kind regards, King Property Management Team

Hi Josh, Thank you for your outstanding 5-star review! We truly appreciate your professionalism and the high-quality work you consistently provide. Your expertise and attention to detail make a significant difference in our operations, and we are grateful to have you as part of our team. If there’s ever anything you need or if we can support you in any way, please do not hesitate to reach out. We look forward to continuing our successful partnership. Kind regards, King Property Management Team

Dear Mr and Mrs Hughes, Firstly, we would like to thank you for taking the time to write a review. Secondly, We would like to thank you for your kind words, we are happy you are settling well in your new home. If you require any further assistance please do not hesitate to get in touch. Kind regards, King Property Management Team

Hi Adnan, Thank you for taking the time to review your experience with us at King Property Management. Our team thank you for your choosing a property with us. Our team are on hand to assist, if you require any further assistance please do not hesitate to give us a call. Kind regards, King Property Management Team

Hi Olga, Thank you so much for your fantastic 5-star review! We genuinely appreciate your kind words and are thrilled to hear about your positive experience with our services. It has been a pleasure working with you, and your trust and support mean a lot to us. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to continuing our successful partnership! Kind regards, King Property Management Team

Hi Katie, Thank you for your excellent 5-star review. We sincerely appreciate your kind words and are pleased to hear that you had a positive experience during your time with us. It was a pleasure having you as a tenant, and we hope that your next chapter is just as rewarding. Should you need any assistance in the future or have any inquiries, please feel free to reach out. We wish you all the best in your new home. Kind regards, King Property Management Team

Hi Joanna, Thank you for such a thoughtful review and for being part of the King Property Management family for the past six years! We're delighted to hear that our team has been able to provide the reliable service you were looking for, especially with finding dependable contractors and tenants (bar one). Your satisfaction is our top priority, and it’s wonderful to know that our communication and professionalism have made a positive impact on your experience. It is our goal to make landlording as smooth and simple as possible, your feedback is very much appreciated by the team. We’re grateful for your trust and look forward to continuing to support you and your properties in the years ahead! Kind regards, King Property Management Team

Dear Mr Bate, Thank you for taking the time to review your experience with us at King Property Management. Our team are delighted to hear your feedback, we thank you for your business over the years. If you ever need us in the future please do not hesitate to get in touch. Kind regards, King Property Management Team

Hi Mr Melling, Thank you for taking time to review your experience with our office. Your feedback means a lot to us, as it not only motivates our team but also helps prospective tenants in making informed decisions about choosing us as their home provider. Your endorsement is invaluable, and we are incredibly grateful for your support. Kind regards, King Property Management Team

Hi Sam, Thank you so much for your kind words, we really appreciate your loyalty over the past 4½ years. We're glad to hear you've had such a positive experience and that our team has been able to support you promptly whenever needed. Your feedback means a lot to us Kind regards, King Property Management Team

Hi Kieran, Thank you for taking the time to share your thoughts and concerns regarding your tenancy back in 2010. We want to inform you that since 2010, our business has undergone significant changes, including a complete change in ownership. The current management and ownership are committed to maintaining a high standard of service and ensuring a positive experience for all our tenants. We understand that your past experience may not have met your expectations, and we are sorry to hear that the issues still affect you 14 years on from your time as a tenant with the previous owners/landlord. We take this on board with our own operations and ensure the reviews are used to better our current tenants experiences. It's important to note that the current ownership is not responsible for the management during the period which you have mentioned. We have worked diligently with our client landlords to address historical issues and create a better living experience for our residents within our properties. If you have specific concerns you would like to discuss further or if there are ways we can address any lingering issues from your previous tenancy, we encourage you to reach out to our current management team directly. We appreciate your understanding and thank you for bringing these matters to our attention,. We are committed to continuous improvement and if you ever require a rental property in future, it would be great to have the opportunity to showcase our levels of services we offer, we have made a note of your details and will be willing to discuss the improvements the business has made under new ownership. Many thanks, King Property Management Team

Dear Tony, Your feedback is greatly appreciated, and it motivates us to continue providing excellent service to both landlords and tenants. We are thrilled to hear that you are satisfied with our services and the overall experience we have provided in managing your property. Your trust in us is of utmost importance, and we are committed to maintaining the highest standards of professionalism and efficiency. If you have any further comments, suggestions, or if there's anything specific you'd like to discuss, please feel free to reach out to us at any time. Your input is invaluable to us as we continuously strive to improve our services. Thank you once again for choosing us as your letting agency and for taking the time to share your positive feedback. We look forward to serving you in the future and assisting with any of your property management needs. Kind regards, King Property Management Team

Hi Amy, Thank you for taking the time to share your experience with us! We are thrilled to hear that you have felt supported and informed throughout your 10 years in your home. Our team strives to accommodate our tenants' needs, and it’s wonderful to know that our communication and scheduling have made a positive impact on your living experience. If you ever have any further feedback or if there's anything we can assist you with in the future, please don't hesitate to reach out. We truly value having you as a tenant and look forward to continuing to support you. Kind regards, King Property Management Team

Dear Mr Matthews, Thank you for taking time to review your experience with our office. Your feedback means a lot to us, as it not only motivates our team but also helps prospective tenants in making informed decisions about choosing us as their home provider. Your endorsement is invaluable, and we are incredibly grateful for your support. Kind regards, King Property Management Team

Hi Beth, Thank you so much for your kind words, We’re so happy to hear you’ve had such a positive experience and that Celia’s communication and support stood out. We’re grateful for your feedback and are always here if you need anything! King Property Management Team

Dear both, Thank you for taking the time to review your experience with us at King Property Management. Our team are delighted to hear your feedback, you are a valued landlord and we thank you for your continuing business. Kind regards, King Property Management Team

Hi Sheila, Thank you for taking the time to share such positive feedback. We are delighted to hear that your experience with King Property Management has been smooth and that our team has been able to assist you promptly and effectively. Providing exceptional service and addressing issues with immediate resolution are our top priorities, so it's wonderful to know we’ve been able to meet your expectations. Should you require any further assistance, please do not hesitate to contact us. We look forward to continuing to serve you. Kind regards, The King Property Management Team

Dear AI, We are aware this review has been submitted immediately following communication from the Deposit Protection Service and our team hope that any comments/reviews have not been made in retaliation to an adjudication, we like to remind all previous tenants that the Deposit Protection Service are a third party and are impartial in their adjudication taking into consideration evidence submitted. We thank you for taking the time to share your concerns about your experience. We genuinely appreciate all feedback, as it provides us with an opportunity to address any issues and improve our services. We must express our surprise and disappointment regarding some of the points you raised. We take great pride in our commitment to providing a positive living experience for all tenants, and your comments have brought attention to areas that seem inconsistent with our usual standards. We would like to investigate your concerns further and address them appropriately. However, we were unable to locate any record of your specific situation based on the information provided in your review. In order to assist you better, could you please reach out to our office? We are eager to gather more details about your experience. We understand that everyone's experience may differ, and we want to ensure that we are doing everything we can to address your concerns. Our goal is to create a positive living environment for all our tenants, and your insights are valuable in helping us achieve that. Thank you for your cooperation, and we hope to connect with you soon to resolve any outstanding issues. Kind regards, King Property Management Team

Hi Jade, Thank you for your lovely feedback, We’re happy to hear that our team’s friendliness and willingness to go the extra mile has made a positive difference. We really appreciate your support and are always here to help! Kind regards, King Property Management

Dear Mr Homer, Thank you for taking the time to review your experience with us at King Property Management. You are a valued landlord and we thank you for your continuing business. Kind regards, King Property Management

Hi Heather, Thank you for your outstanding review and for highly recommending our letting agency. We are delighted to hear that you experienced fantastic service from start to finish. Providing excellent communication and support is a priority for our team, and we are pleased to know that we met your expectations during your time with us. Should you require any further assistance in the future, please do not hesitate to reach out. We are here to help. Kind regards, King Property Management Team