Every review we hold for the St. Helens office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAbsolutely amazing estate agent, nothing was to much trouble, the process from ringing to view the house to pick up keys day, so calm and not stressful one bit. Quickly replied to emails. One person “David” dealing with use what made it so much easier thank you for all your help and the extra viewings we wanted . If you thinking of selling your house look at this estate agent before some of the others.
No game playing , playing people off with one another just pure help and support through it all.
Thank you David so so much - we can’t wait for the renovations be completed so we can finally move in.
Alison · 15 April 2026
★★★★★ 5/5
TrustpilotA big thank you to John Browns
A big thank you to John Browns and especially David for his professionalism. Pleased with the the sale of our property, it was a rocky process which took longer then expected. But John Browns did a wonderful job in getting our property sold, and again a big thank you for eventually getting to the end.
David · 10 August 2026
★★★★★ 5/5
GoogleAmazing team! We previously used another estate agents and didn’t have a very good experience. I then decided to go with John browns. From start to finish the team have been professional, responsive and personable. Especially Nicola who has made the process run as smooth as possible. Thank you so much.
Lauren · 13 January 2025
Agent replied · 24 December 2024
Thank you very much Lauren for your review, we are glad you were happy with our service. We hope your very happy in your new home :-)
★★★★★ 5/5
TrustpilotDavid was very helpful
David was very helpful , provided good contacts , when I needed local people to do gas and EPC certificates .. he was honest and transparent throughout the sale of my flat .
Hall · 14 April 2026
★★★★★ 5/5
GoogleExcellent experience buying from John Brown estate agency. David was very helpful throughout the process. Many thanks.
Nicola · 13 April 2026
★★★★★ 5/5
GoogleWe sold our house through John Brown and David was amazing. The advert went online the same day and viewings were arranged quickly. The communication we received was excellent and David was always available for any questions. Thank you so much!
Emma · 13 September 2025
★★★★★ 5/5
GoogleWe would highly recommend this agent having received good and impartial advice on the sale of two properties. Communication was excellent at all times and problems arising were dealt with quickly and efficiently. Property deals can be stressful but stress was kept to a minimum with sensible dialogue between all parties at all times. We would not hesitate to use John Brown Estate Agents again if we moved house again.
Mark · 24 February 2025
Agent replied · 13 April 2025
Thank you for your great review Mr & Mrs Syder and for using our company to sell your property. We hope you are so happy in your new home.
★★★★★ 5/5
GoogleMy son (FTB) purchased a flat through John Brown Estate agents.
From the first viewing through to completion any queries we had David was there every step of the way.
We Cannot recommend John Browns enough.
Victoria · 13 September 2025
★★★★★ 5/5
GoogleNicola at John Brown’s provided an outstanding service as buying our first home was a little more complicated than expected Nicola was quick to reply or get any information we needed throughout the process and would highly recommend John …
Callum · 16 April 2024
Agent replied · 17 June 2024
Thank you very much for your kind review, we were very happy to help you throughout. Enjoy your new home :-)
★★★★★ 5/5
GoogleI would highly recommend John Browns ,they are one of the few who still have that personal touch.
They ,handled my house sale brilliantly even though I was miles away in North Wales nothing was too much trouble and a special thank you to Nicola and David .
Michael · 21 October 2023
Agent replied · 17 June 2024
Thank you very much for your kind review Michael.
★★★★★ 5/5
GoogleThank you Nicola for your huge support with the sale of my mums bungalow. You are very professional and know how to drive the completion through. Great service!
Sandra · 15 October 2024
Agent replied · 23 October 2024
Thank you Mrs Moss for your kind review :-)
★★★★★ 5/5
GoogleI put my house up for sale in early February and to say I didn't have the best solicitor. Is an understatement. My sale only completed late July and I truly believe that without John Brown Estate Agents and the AMAZING help of Nicola Bullock my Estate Agent my sale would have never completed. Nicola went above and beyond her duties as an Estate Agentv in every way possible. I would recommend John Brown Estate Agents 100%. . Thankyou Nicola for all your help
Julie · 18 June 2022
★★★★★ 5/5
GoogleJust purchased via John Brown. We found them reliable and easy to deal with. The purchase was delayed by Covid and all the problems that go with it. Despite this Nicola was able to deal with any queries we had with the vendors and always came back to us promptly. She also kept in regular contact with us which is always appreciated when your buying. A stress free experience we felt.PositiveResponsiveness, Professionalism
Anne · 24 August 2021
★★★★★ 5/5
TrustpilotAmazing team
Amazing team! From start to finish. Nicola and the team ensured the process went as smooth as possible. Very professional, responsive and personable.
LC · 20 December 2024
★★★★★ 5/5
GoogleWe recently sold our commercial property through John Brown and our case was handled by David. David provided a great service and communicated effectively when the need arose. He was on hand to answer any questions we had and was always professional and efficient.
Shah · 13 October 2025
★★★★★ 1/5
GoogleTried to get information regards a property in Ashton avenue, rainhill via their online form. Did this three times, never received any information regards this house and no calls.
Wouldn't like to think I was selling a house by them, missing hot leads like that!
IN REPLY TO YOUR COMMENTS, I HAD TWO EMAILS BACK CONFIRMING IT HAD BEEN RECEIVED, THE LATEST ON THE 29TH OCTOBE, advising I'd get a call. I didn't call the office as I thought this way of communication was sufficient!
Phillip · 19 June 2019
Agent replied · 17 June 2024
Hello Mr Jennings, we have no record of your name or ever receiving a lead from yourself via our online form, perhaps there was a fault. Had you telephoned the office we would have certainly looked into this for you so we can only apologise as we were not aware that you were having an issue. Regards, John Brown Estate Agents.
★★★★★ 5/5
GoogleFrom start to finish they were brilliant!
David and Nicola sold our house for asking price in 1 day and with what turned out to be a stressful process due to the property we were purchasing- they were …
Barry · 16 April 2024
Agent replied · 17 June 2024
Thank you very much for your review Barry, we were very happy to help :-)
★★★★★ 5/5
GoogleDavid, Nicola and the Team at John Brown Estate Agents offer a highly professional and efficient service. They offer a fantastic property sales service and they manage our rental property portfolio very effectively. All rents are collected …
Michael · 16 April 2024
Agent replied · 17 June 2024
Thank you very much Mike for your great review :-)
★★★★★ 5/5
GoogleJohn brown eatate agents, St Helens supported us to buy our dream home. They were transparent throughout and did not miss an opportunity to support us, where required.
Thank you so much!
Keri · 13 September 2025
★★★★★ 5/5
GoogleDavid and Nikola are the best, always kind and helpful. They provided a top notch service and came through for me and my family when we needed it the most, I highly recommend them.
Redbeard19741 · 13 April 2024
Agent replied · 17 June 2024
Thank you very much for your kind review :-)
★★★★★ 5/5
GoogleDavid was very professional and efficient helping us get a mortgage for our 1st house and it wasn't straight forward. He went above and beyond his role as mortgage advisor/broker. And made us buying our home less stressful.PositiveResponsiveness, Professionalism
I · 18 June 2022
★★★★★ 5/5
GoogleThe service I have received from Nicola and David has been fantastic. Very helpful, efficient and communication has been first class. Thanks for making the sale of my Dads house easy.PositiveResponsiveness, Professionalism
Jeff · 18 June 2022
★★★★★ 5/5
GoogleReally pleased with the service by all the staff at John Brown's in St. Helens. Was kept up to date with all the progress of my house sale,on a regular basis. Couldn't recommend them highly enough.
Christine · 19 June 2018
★★★★★ 5/5
GoogleI am impressed with their professionalism and customer service, highly recommend this business.
Mo · 13 April 2024
Agent replied · 17 June 2024
Thank you very much Mo for your kind review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
