Frank Wyles & Co Lytham Saint Annes reviews in St. Annes

★★★★★ 5/5

Google

Saw an apartment I liked, and within 2 weeks I was moved in. Lesley was fantastic to deal with. Answered all my questions with honesty, helped me with any queries I had, never left me in the dark. Always kept me informed and up to date. The whole process was effortless and stress free. Darren the gas man has also been a big help with any info I've needed, and talked me through the work that had been done to the boiler prior to the start of my tenancy. Thank you Lesley and the team at Frank Wyles & Co. Brilliant service from a brilliant estate agents 😃👍

Paul · 7 July 2020

★★★★★ 1/5

Google

I have noticed this evening that the property we viewed last week now been marked as let agreed. We rang after viewing this property within the hour and we advised we were interested and would like the interest to go forward. I was told by the person who showed us the property that we would hear within the next few days and he took a our details . I am disgusted how we have had absolutely no contact from yourselves even though you had my email , contact number and my address. I am very disappointed that you didn’t even have the decency or professionalism to let us know what was happening . We will continue to look for a suitable property but it certainly will not be through you .

Angela · 13 October 2022

★★★★★ 5/5

Google

The best estate agent we have used. The whole sales process from marketing our property to completing the sale was done in 10 weeks. The staff are very friendly & knowledgeable. Nothing is too much trouble. I would definitely recommend & use Frank Wyles & Co again.

Ian · 13 November 2025

★★★★★ 5/5

Google

Sarah is an absolute credit to the team, extremely helpful, professional, polite and passionate about her job. It is very rare you come across viewing agents like Sarah.

Liam · 14 November 2024

★★★★★ 5/5

Google

Excellent letting service from Maisie.

Jennifer · 13 July 2026

★★★★★ 5/5

Google

The service from Frank Wyles & Co was excellent for our recent house move. From the valuation visit to the help they gave us in chasing solicitors and getting our sale over the line. Alison, Matthew and Lesley were especially helpful. Thank you to all. Highly recommended.

Michael · 13 October 2022

★★★★★ 1/5

Google

I would not use this company again or recommend them. We used them to sell our house which cost us over 3k. We heard from them maybe twice during the whole process. (It was a 6 month process). The house was undervalued. Our first buyer dropped out and we found out via the surveyor they had booked, not the estate agent. They could benefit from hiring a photographer as the pictures where not great. The client portal was not updated so we had no clue what point of the sale we were at unless we asked the solicitor. The for sale sign got to under offer but never changed to sold. We didn't receive any instruction when it came to moving day- no check in or anything and once they'd been paid there was no email to say thankyou for the business or anything if the sort. I'm not sure if all estate agents are like this but over 3k seems like far too much money for the work done.

Tilly · 13 October 2023

★★★★★ 5/5

Google

We purchased a property through Frank Wyles and were impressed with how friendly & professional Jackie was. She helped us with several issues with the property and kept us informed every step of the way. We really appreciated all the time & help Jackie gave us during a challenging time. Excellent service.PositiveProfessionalism

DIANE · 28 August 2021

★★★★★ 1/5

Google

I have my own property and unfortunately it’s located next to one managed by Frank Wyles. They are a nightmare for contacting, they almost force you to use what’s app. They will ignore you, never action requests. The property they manage it’s causing damage to my own. They been informed about this but clearly have no intention of resolving the matter.

Rover · 7 July 2022

★★★★★ 5/5

Google

Very kind knowledgable and helpful staff

Michelle-nicole · 31 March 2026

★★★★★ 5/5

Google

Very friendly, helpful, and available staff. (Just signed a lease with them, have not used them before)

Axel · 14 December 2025

★★★★★ 2/5

Google

I tried for 2 weeks to get in touch with them regarding a property. Left numerous emails, viewing requests, voicemails and i called multiple times- never heard back. The branch was roughly 45 minutes away from me and i had covid throughout this time so wasnt able to just pop in, so my friend went in about the property and they said they just got off the phone with someone who wants it. She gave them my details in case something went wrong. Only then I hear back (2 weeks later) that the property is gone. Was disappointing really. I tried for weeks and heard nothing- no response and then its gone like that and probably only because my friend went in and said i had been trying for weeks.

Alaina · 13 October 2022

★★★★★ 5/5

Google

Bar far the best estate agents I have ever had the pleasure of talking to, working with and living under. We have rented from Frank Wyles for the past year and a half and they have been absolutely fantastic. If we have ever had problems (shower leaking, roof leaking, locks falling out, kitchen electrics cutting out) they have messaged or called within minutes, made sure that we were okay and arranged a plan. Their roofers, electrician, builder and everyone in their team are equally as fantastic as they are and incredibly knowledgeable (we have saved their numbers for when we move!). Even at 2000/8pm on a Sunday Frank Wyles called me back when I thought we were alone with the problem and sorted us out! They are always kind, patient and incredibly knowledgeable. Talking to them feels like talking to family or friends. They are so understanding and Helen and Lindsey have gone above and beyond for us multiple times, they are true assets to the company and deserve a pay rise plus the recognition that they have been and are amazing! They have been the best estate agents we have EVER lived with and nothing was ever too much. Thank you for the past year and a half and we will be sorry to leave you.

Maria · 13 October 2022

★★★★★ 5/5

Google

One of the longest established agents. Good professional service.

S · 14 January 2026

★★★★★ 1/5

Google

Very poor company ,very poor service and standard of care. If you are a Landlord they are your best friend if you are a tenent with a issue don't hope for much. Poor health and safety and don't seem to have any standards when it comes to the action of their landlords.

Matthew · 29 April 2024

★★★★★ 1/5

Google

I wanted to view a house that I've seen twice and would really like to look at. I emailed from the site I used directly to FW&C and I followed up 3 days later with a call as Id heard nothing. They stated they would call be back to arrange a viewing.... So I would love to be able to write a full review but I'm still awaiting my call back from 2 weeks ago! If I get the call, I'll write a new review.

Laura · 7 July 2021

★★★★★ 5/5

Google

Thankyou Frank for taking time to send me emails of flats to rent in Lytham St Anne's helping me to try & find somewhere to live Louise Jones very much appreciated Thankyou 🌈☀️ …

Louise · 14 December 2024

★★★★★ 5/5

Google

Staff very nice and professional

Gayle · 12 August 2025

★★★★★ 1/5

Google

Dreadful. Had to take the sale away from you and deal with it ourselves. Money well spent.

Chris · 19 February 2025

★★★★★ 5/5

Google

Agent was professional and pleasant.

Gail · 7 July 2021

★★★★★ 2/5

Google

We have just exchanged contracts. We have never felt this company were working on our behalf, just desperate to get a sale through, sorry Jackie and Lisa but that's how we feel.

Kim · 13 October 2023

★★★★★ 2/5

Google

We have just exchanged contracts. We have never felt this company were working on our behalf, just desperate to get a sale through, sorry Jackie and Lisa but that's how we feel.

Kim · 27 September 2023

★★★★★ 3/5

Google

I was disappointed after ringing and leaving me details I had to contact them again and then to find out that there was no other slots left for me to view.

Debbie · 13 October 2022

★★★★★ 5/5

Google

The staff at Frank Wyles were very helpful and organised a viewing within one hour.

Raymond · 13 October 2023