Trusted Agent profile · St Albans
★★★★★
542 reviews across 2 platforms
49 High Street, Harpenden, AL5 2SJ, St Albans, AL5 2SJ
Strutt & Parker's office in St Albans, at 49 High Street, is rated 4.5 out of 5 across 542 reviews on two platforms, including 109 Google reviews rated 4.9.
Every review we hold for the St Albans office, from every platform, shown as written. First names only.
1/5
TrustpilotExtremely poor communication .
I phoned the chichester office twice and emailed about a property we were interested in and had no response i even explained the 2nd time no-one had come back to me still no response very unprofessional and disappointing .
5/5
TrustpilotHighly Recommend
Philippa from Strutt & Parker has been a real pleasure to deal with over the last 2 and a half years. Very quick to action anything that came up and was professional but also very friendly. Highly appreciated.
5/5
GoogleI would highly recommend Strutt and Parker in Harpenden. All of the team were extremely approachable, polite, professional, knowledgeable and helpful throughout the process of selling our house. They kept us updated and we wouldn't hesitate to use them again.
5/5
TrustpilotWe bought our new house through Steven…
We bought our new house through Steven Spencer of S&P and enjoyed the experience. He was helpful in getting a sensible deal done. So we then employed him to sell our old house as a consequence.
5/5
TrustpilotThank you.
I am delighted at the professional way Strutt & Parker handled my house sale. Their understanding of pricing was good. Their photography, walk through, and description were good and they managed a difficult purchase sensitively.
5/5
TrustpilotRental property
I have been letting my property out now for many years with Strutt & Parker. Karen and Charlotte have always made it easy for me and organised everything that needed doing. I would highly recommend them
5/5
TrustpilotGreat customer service
Been working with Strutt &Parker for over 15 years and have received excellent service the entire time. I never have to worry about my properties because I know I have a great team looking after them!
1/5
TrustpilotAbsolutely terrible agent
Absolutely terrible agent. Their access procedure is abysmal. I would not use their services in any shape or form.
5/5
TrustpilotSuffolk Farmhouse Purchase
Dealing with Sharnie and Sophia at the Suffolk office was a pleasure. The relationship is friendly, helpful, honest and straightforward. They helped with several other contacts who made the buying process as painless as possible.
5/5
TrustpilotAlways positive experience dealing…
Always positive experience dealing with Stutt & Parker. Consistently informed advice, high quality customer service, unflappability and patience.
5/5
TrustpilotExcellent agent
Excellent agent , I use them for my properties Very efficient
5/5
TrustpilotI have used strutt and parker to buy my…
I have used strutt and parker to buy my house and also to let out a rental property. Always found them to be highly professional and great knowledge of local market. Highly recommended
5/5
TrustpilotShillingford Court- North Farm
We were very satisfied with the care and service we received from Strutt and Parker both on our sale and purchase of our new home. We will happily recommend them in the future.
4/5
TrustpilotExcellent service from Isabelle and the team.
Excellent service from Isabel.Very helpful and efficient. Communication wasn't overbearing but professional, accurate and clear at every stage of the selling process which I appreciated.I wish all estate agents were like her.
5/5
TrustpilotCaroline and her team at the Sunningdale office
Caroline Clark at the Sunningdale lettings office has always been super professional and efficient. Always finding a high calibre of tenant for our properties. We are very happy returning clients. Highly recommended.
5/5
TrustpilotReally couldn't fault them
Really couldn't fault them. Pitched the value of the house about right but achieved a pretty quick sale. Remained very helpful afterwards when we were considering having to move into rented accommodation.
5/5
GoogleWould highly recommend using Strutt & Parker Harpenden. Excellent service from a very friendly and helpful team. Always ready to help with any query I had.
5/5
TrustpilotExcellent local knowledge.
Excellent local knowledge, sales expertise and personal service delivered by Isabel & her team in Exeter. A responsible approach to ensure continuity of business through the additional challenges of Covid.
5/5
TrustpilotWell done Gina at Strutt & Parker St Albans
Gina Simpson at Strutts in St Albans did an excellent job at selling our property where other agents had failed. Great service, persistent and pleasant to deal with.
1/5
GoogleAbsolutely awful service and customer care from Sally Noakes.I would never use this estate agency again.Made a formal complaint which was then swept under the carpet.NegativeResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotThe Way to Treat People!
A Fantastic Customer focused service for the sale of our house which was proving quite difficult due to economic and pandemic climate.Driven by a perfect Lady Fiona Pengelly.
5/5
TrustpilotSelling our house with Strutt & Parker…
Selling our house with Strutt & Parker was a very smooth process, with good communication throughout and a straightforward proactive approach, in contrast to previous agents used. Highly recommended.
5/5
TrustpilotSmooth and Pleasant.
My agent was Ms. K. Dyer. She was professional, and diligent and ensured that the process was completed in time and handover of the property was smooth and pleasant.
5/5
TrustpilotVery good experience from Strutt and…
Very good experience from Strutt and Parker GX. Katie in particular was very helpful and accessible for any questions. Reliable and trustworthy. Would use again and recommend 😊
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