Every review we hold for the St Albans office, from every platform, shown as written. First names only.
★★★★★ 5/5
View Agents TenantMike Adkins
Its hard to find a friendly, professional and honest estate agent these days, but Mike ticks it all off. We have had the pleasure to work with him with our big move to St Albans and in no time he managed to find the exact property we wanted, the price we wanted, hassle free, no time wasting and fast. Impressed and looking forward to working with him for our next project.
He is an artist too, check out his Facebook page, he has an eye to take great photographs.
Thanks.
Nima · 15 September 2016
★★★★★ 5/5
GoogleI am considering my first buy to let property and in the course of my research I have visited about a dozen agencies around Harpenden and St Albans.
One in particular stood out from the rest. It was Raine and co in London road, St Albans. The gentleman I spoke with his name was Mike, I found him to be very pleasant and with over twenty years experience in Estate agency, he gave me many pieces of advice that none of the others mentioned.
I thought I would pass this information on, as I was genuinely impressed. If you are considering letting out a property this is probably the best one to try.
Marian B. Iulian
Ibmpc28 · 1 August 2015
★★★★★ 5/5
View Agents Buyerprofessional and reliable agency
Mike is one of the best agent I've ever met. He is friendly, honest and very professional. He response to questions swiftly, consider for me in many detail aspect. He didn't push you and let you feel pressure. He give you a objective introduction and help, it's an excellent experience. I would like to recommend him to my friends.
KD · 9 January 2016
★★★★★ 1/5
GoogleAbsolutely ridiculous experience... booked a viewing in welwyn garden city and was told 15 min before the appointment that the property was let by another agency.. this would have also been fine if they had informed me themselves instead of me having to call them while I'm pretty much right outside the property..I was also informed through someone else rather than the person who organised the viewing... considering it also took 3 hours to get there and a considerable train fare cost...
Very unhelpful in terms of customer service as well .. pretty much tried to get out of a phone call as soon as possible rather than take the time to speak to a prospective tenant.. they also don't seem to have the basic facilities of email confirmation of appointment with details of the property eg. Postcode,number of house etc and time of appointment.
Taz · 30 July 2021
★★★★★ 5/5
FacebookJust completed the purchase of my new property! All the agents (including Tom and Oliver) I had dealings with were exceptionally friendly and helpful in particular, Navid who went beyond the duty of care to ensure the smooth transfer. Many thanks!
Anoushka · 22 June 2020
Agent replied
Thank you for leaving a review, it has been a pleasure dealing with you.
★★★★★ 5/5
View AgentsMike Adkins
Dealt with Mike on a professional basis and found him to be knowledgeable and trustworthy.
Mike · 13 January 2016
★★★★★ 1/5
FacebookDon’t use these people they are unreliable and unprofessional. They don’t follow up with offers after viewings and they are really not an agent you want to work with.
Laura · 10 April 2018
Agent replied
Hi Laura, as a local business we value feedback and reviews and take them very seriously. I am terribly sorry about this inconvenience but we didn't receive any emails from you. The property you offered on is now let at the full asking price and offers were never accepted. I hope you will come back to us in the future now that you understand the error was not are making. Regards, Elsa Raine
★★★★★ 5/5
View Agents SellerMike Adkins
Brilliant work lining me up with a great room in lightning speed. Went above and beyond to make sure that I was taken care of. Responded quickly and knowledgeably over all forms of contact. Professional and friendly. All around saint. Very recommended.
Nick · 10 September 2016
★★★★★ 5/5
GoogleSuperb service and communication by Theo and Phill when selling our house in Highfield Park. Would definitely use them again!
Beth · 29 July 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.